White Knight Party Rentals Reviews

White Knight Party Rentals

Phoenix, AZ

4.7 out of 5 rating, 33 reviews

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4.7 out of 5 rating

4.7

Very good

33 reviews

Recommended by 94% of couples

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Quality of service
4.8 out of 5 rating
Average response time
4.7 out of 5 rating
Professionalism
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Value
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Flexibility
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Roxanne Sent on 05/20/2017

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Love this company. Very professional and accommodating! Will definitely be using them again!
Kayla Sent on 02/08/2017

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We used White Knight rentals for our bridal showers and then for our wedding. Aside from that they are also my go to rental people for any church event I might have. They were so flexible and so are their prices. Highly recommend them for all your rental needs.
Scott Sent on 10/25/2016

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Our friends at WK are always there with whatever Party or Event Rentals we need.... I can count on it being clean and in very good condition, unlike some other rental companies around town who's name I won't mention! As an industry partner we find the folks at WK to be as professional and honest as they come. We'll continue to partner with WK to serve the Valley in the coming year and get the job handled. Thanks Ken, Robin and crew!

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Stefanie Sent on 10/09/2016

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I hired White Knight months ago and spoke to them many times through phone and email, My daughter had about 144 chairs and arch set up at her wedding at Fountain Hills Lake last week. Also, had them drop linens and glasses at the reception site.. They had to wait for the ceremony to be done to break down ceremony set up, and then get linens the following Monday. All went smoothly and I would use them again. I recommend this company for your next event.
Stefanie & Eric Scanlon
Phoenix, AZ
User2568303 Sent on 04/04/2016

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Timely, professional, and high-quality rentals.
Allison Sent on 04/04/2016

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White Knight Rental company was so great to work with. They went above and beyond to help make sure we had what we wanted and needed for our event. They were flexible with us and even helped us set up the lighting the day before so we could make sure it would be enough. Thank you for helping make our fundraising event a great success!
User2540439 Sent on 02/23/2016

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delivery was prompt and customer service was excellent
User2539282 Sent on 02/21/2016

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They were very friendly and easy to deal with. Our event involved tablecloths only from White Knight. They were friendly, helpful, and flexible when I asked about possibility of last minute changes to quantity or color - neither of which we needed. Pickup was
fast and professional and the return process was simple and quick. Looked like a lot of potential with other event/party items.
I recommend them - a 5* experience for me.
Ellen Sent on 02/15/2016

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This company was fantastic! We were hosting a wedding for my sister here at our house. I had no prior experience with renting tables and chairs and the staff walked me through the process quite nicely. Everything was delivered on time and the guys were gracious enough to set up the tables for us. We had to do the chairs ourselves, even though they offered, because we weren't sure at placement. They called around 6:00 p.m. last night to see if we wanted them to swing by and pick everything up and get it out of the way -- we were originally scheduled for pick up this morning -- and, since all the chairs were stacked, linens folded and tables moved to one place, we said come and get it! Very personable guys and professional workers. Highly recommend White Knight.
User2529337 Sent on 02/08/2016

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We really appreciate how quickly White Knight was able to deliver for our wedding. It was a far drive but they went above and beyond to get our tables and chairs on time. It made the whole setup easy and of course my wife was happy! Thanks again for being professional and prompt.
User2524954 Sent on 02/02/2016

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Great to work with!! I have used them twice.
Melissa Sent on 02/01/2016

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Every helpful, and was the best price we did a will call verses the delivery so unsure about that but everyone we spoke to and saw was very nice and helpful the equipment was excellent and clean. Thank you will be doing business again
Jennifer Sent on 01/25/2016

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Thank you for the bounce house rental!! He kids all had a blast in it!! It was a big hit and made my boys birthday party a hit :)
Mallory Sent on 01/11/2016

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The most flexible and accomodating company I have ever worked with! We had numerous last minute changes due to rain during our wedding week. White Knight Party Rentals helped us up until the very last minute. Punctual and affordable.
Tonica Sent on 12/29/2015

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This is the second time I've used White Knight Party Rentals - and I am using them again in March for another wedding (I have four daughters....so I feel as if I'm getting to be an old hand at this). I have been so pleased with their professionalism, both over the phone and with their delivery and pick up services. I highly recommend them. Delivery and pick-up were exactly on time, very accommodating and the delivery guys were great to work with. The items I rented (tables, chairs, linens) were all in great shape and were as represented on their website.
User2484123 Sent on 12/28/2015

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Worth every penny, and then some! Friends thought I was crazy to rent tables, chairs and linens, for a party of only 12 people, instead of doing the borrow/mix and match thing with what I already had. I wasn't; this was so perfect. I ordered two 72" round tables, 16 chairs (fortunately, as the party size grew), and simple table coverings. I couldn't be happier with the quality of the service; the accuracy of the website descriptions; or the timeliness of the delivery and pickup crews....and the best part of all is everything matched and everything was picked up and gone by 9 am the next morning.
User2482938 Sent on 12/28/2015

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White Knight rentals was great! Once I called, everything was scheduled over the phone. I choose to pick up and drop off and they were flexible with the window of times they were available.
User2476910 Sent on 12/21/2015

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I rented from whiteKnight and I'm happy I did. I rented some chivari chairs and glasses for my wedding. They delivered right on time (although they do charge a fee if you want a specific delivery time), and they were flexible enough to pick up the next day. Minus the specific time delivery charge, I was extremely happy with their service. I will be using them again.
Susan Sent on 12/18/2015

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White Knight delivers, in every sense of the word. I needed propane heaters for my event. An associate named Jovanna advised me as to which product would provide the most heat (and it was not the most costly product), checked available inventory (i needed 16 heaters on very short notice), scheduled delivery, then followed up the next day to narrow the time of delivery window. Follow-up is exceptional! The driver called me when he was on his way. He and his associate moved heaters around two separate patios until I was satisfied with how everything looked, then they checked all of the heaters for function, then showed me how to operated them. They were so polite and professional, just like their manager and sales associate in the office. Prices were very reasonable. I would highly recommend them to anyone needing party supplies and equipment.
Sue Sent on 12/18/2015

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I had issues getting a vendor to return phone calls or e-mails & finally, someone recommended White Knight. They immediately responded; were here when they said they would deliver; picked up on time -- pricing was exactly right. I will definitely use them again.
Tara Sent on 12/10/2015

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I was very impressed with White Knight. I rented tables and chairs for my sister's Bridal Shower. I asked if they would be willing to drop off the items the night before so I could start setting up - they had no issues with this. The delivery men were very friendly and helpful as well as prompt.
Sandra Sent on 12/08/2015

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White Knight Party rentals is the absolute best solution for all of your party and event needs! Customer service is always friendly and professional, their tables and linens are beautiful and they always go above and beyond in providing amazing customer service. I would highly recommend them!
User2456423 Sent on 12/07/2015

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I booked White Knight Rentals for an outdoor corporate holiday party. They made the process simple - even when changes needed to be made to accommodate more guests. The staff was professional and on time to set up for the event, and the venue looked beautiful at night with the outdoor heaters lit up. I would recommend them for any large event or wedding. Thank you WKR!!
S. Sent on 10/26/2016

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I had a 70th birthday party and ordered 80 chairs and 10 tables. I was quite pleased with the price and with their punctuality. They were very easy to work with.
Thank you
Paige Sent on 10/05/2016

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We used White Knight for our wedding ceremony and we were very pleased with their service. Everything was up to expectation and we found them to be very reasonably priced. We did get one round table that we were unable to used because the legs were uneven. However, everything else was great, including the dance floor and other tables and chairs.
User2536888 Sent on 02/17/2016

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White Knights supplied our 5K fun run with many items including a bounce house, stage, tables, chairs, and generators. The friendly staff were on time and took care with making sure everything was set up the way we wanted (we asked them to be there at 530am!)! Great service, good price--these guys were excellent!
User2918125 Sent on 12/15/2016

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I did a lot of research prior to renting from White Knight Party Rentals and primarily chose this company because of many positive reviews and their prices were significantly lower than other companies. Price alone can be a major factor for many when choosing a company to work with, but the five star review comes from very helpful staff (phone calls to confirm my order and drop off time) and awesome delivery staff who worked efficiently and brought everything around the house into the backyard for us (and when picking up the next day, collected it from the backyard again and brought it back around front to their truck). This made our set up and tear down so easy which is very helpful when hosting an event.

We rented three 72" tables, 3 table linens, 30 fruitwood chairs and two (2) portable heaters for a small outdoor dinner reception and everything was in great quality. The chairs were in especially good condition which was very pleasing. The only downside was that each chair came in an individual bag and we were responsible for removing each chair from the bag and replacing each chair in the bag prior to pick up. We had lots of hands on deck and only 30 chairs, but this would be very cumbersome for a larger wedding or party (unless you want to pay the .50 fee per chair to have the chair bagged for you).

I would definitely recommend this company and use them again in the future. I did give 5 star reviews for everything except flexibility (4 stars) simply because the delivery and pick up time blocks (4 hour) is a pretty large window if you have a tight schedule.
Mary Sent on 02/22/2016

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All of the rentals were in good working order. Delivery was prompt and pickup was as scheduled. Setup and breakdown went smoothly. Staff was friendly and courteous. Fees for early delivery and late pickup were much less than other rental companies. I highly recommend this company.
User2469685 Sent on 12/15/2015

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This is the second time I have worked with this company on a party and they have been excellent on delivering on my expectations!
User2507729 Sent on 01/16/2016

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They were awesome! Got everything on time and were timely in email responses and professional over the phone.
Kevin Sent on 02/02/2017

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We rented chairs and tables for two different events. One for the rehearsal dinner and the other for the wedding. The events were held at two different locations. We knew we would have to pay a delivery charge but were surprised when we had to pay The full price for each delivery. It would've been nice to have a discount on at least one of the deliveries. Other than that we were happy with the guys that deliveries and picked up the tables and chairs,
Jane Sent on 04/06/2024

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Same people that own Arizona Bounce Around-DO NOT USE THEM

Read Yelp reviews for White Knight Party Rentals you will be shocked!
The people that own this business apparently own Arizona Bounce Around. Here is my experience with them. I wouldn't touch this place with any serious event that you have. Use A-Z Rents they know how to do Parties.

If you are a school or PTO, DO NOT USE THIS PLACE! It is a bait and switch operation. I can see why this is a 1 star operation. The only reason they get one star is that their equipment is great and their person they sent to set it up and stay was amazing.

Other than that. Their contract is draconian and they don't stand behind their quote. I signed a contract for a date that was during their "peak season". They were very aware of the dates I was holding the event. When I went to pay the contract that I had already signed for one price they told me, "Oh well you are holding your event in "peak season" and it is 25% more. I said to them that they were aware of the date of my event and that they should have estimated it for their "peak season" (They kept repeating this word as if I had never booked a hotel room during "peak season"). I had another estimate for practically the same price and chose this group as it appeared initially that they were the more professional. Boy was I wrong. I was over a barrel and had to pay for the item at the price they requested as this was an event for over 200 people and I had a week until it was going to occur. They were unavailable to discuss the problem, when I did discuss the problem they treated me like I was unreasonable in asking them to stand behind their original quote.

The event almost had to be cancelled due to weather and wind. (It was an outdoor movie). I was informed at that time that I would be charged, weather or not. I could reschedule but if I cancelled I was on the hook for the entire cost. It was almost like they were happy about it. This was a school event 5 weeks before the end of the school year. No possibility of changing the date during their "peak season". I wonder what they would have said, "OK, lets do it next year." I'm sure they would have said, ok but that will be 25% more as it will be peak season and prices will be higher next year. What a sucky place.

BTW, if you do care about your reviews I'm signing an agreement for over $2000 in bouncy. houses on Monday. Not with your company.
Roxana Sent on 09/25/2016

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They stole my money. They are a bunch of scammers and they aren't even responding to my messages. DO NOT BUY!!!!!

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