White & Ivory Diamonds Fine Jewelry Reviews

Reviews

Awards

81

• Annaliese Sent on 02/03/2015
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  My Fiance had my ring custom made here and I absolutely love it! Alina Kim worked with him every step of the way and made it such a wonderful experience that we are now having our wedding bands made by White & Ivory (and Alina) as well. Their team is so friendly and helpful. You never feel rushed or uninformed and they keep you up to date and involved every step of the way. Exactly how it should be. Thank you!

  My Fiance had my ring custom made here and I absolutely love it! Alina Kim worked with him every step of the way and made it such a wonderful experience that we are now having our wedding bands made by White & Ivory (and Alina) as well. Their team is so friendly and helpful. You never feel rushed or uninformed and they keep you up to date and involved every step of the way. Exactly how it should be. Thank you!
• Rob Sent on 08/05/2016
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  I had a wonderful experience collaborating with Alina on my fiance's engagement ring. She had a number of gemstones brought in for me to compare, and helped me find the perfect match for a gorgeous setting. A few weeks ago, I returned with my fiance to pick out a band, and Alina took the time to show my fiance dozens until we found the perfect compliment to the engagement ring. I did a lot of window shopping before choosing White & Ivory, and was surprised by how impersonal some stores were. Alina and the White & Ivory staff made me feel like finding the right ring was just as important to her as it was to me. Service like that is hard to find these days.

  I had a wonderful experience collaborating with Alina on my fiance's engagement ring. She had a number of gemstones brought in for me to compare, and helped me find the perfect match for a gorgeous setting. A few weeks ago, I returned with my fiance to pick out a band, and Alina took the time to show my fiance dozens until we found the perfect compliment to the engagement ring. I did a lot of window shopping before choosing White & Ivory, and was surprised by how impersonal some stores were. Alina and the White & Ivory staff made me feel like finding the right ring was just as important to her as it was to me. Service like that is hard to find these days.
• David Sent on 08/12/2016
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  My fiance and I were recommended to White and Ivory through my soon-to-be brother in law, and at this point we have bought 3 beautiful rings from them and could not be happier with both the rings themselves and how Alina and her family have treated us throughout the process. They have been wonderful to work with and I would recommend them to anyone else without any hesitation.

  My fiance and I were recommended to White and Ivory through my soon-to-be brother in law, and at this point we have bought 3 beautiful rings from them and could not be happier with both the rings themselves and how Alina and her family have treated us throughout the process. They have been wonderful to work with and I would recommend them to anyone else without any hesitation.
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• Gabriel Sent on 05/27/2016
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  Trust plays a primary role when buying precious jewelry. I can easily vouch for this store. It's family owned and very highly recommended because of the quality of the people running it. Me and my wife bought two beautiful wedding anniversary rings from here. Before that I had bought earrings as a birthday gift for her. Another time I had a watch band ordered and also fitted. Alina and Lillian will go above and beyond in order to help you find what you need and personalize it according to your taste and needs. Very customer oriented service, great selection and affordable prices. Even if you do not find what you're looking for in the store the ladies will spend the time necessary in order to locate the item and order it for you. Highly recommended.

  Trust plays a primary role when buying precious jewelry. I can easily vouch for this store. It's family owned and very highly recommended because of the quality of the people running it. Me and my wife bought two beautiful wedding anniversary rings from here. Before that I had bought earrings as a birthday gift for her. Another time I had a watch band ordered and also fitted. Alina and Lillian will go above and beyond in order to help you find what you need and personalize it according to your taste and needs. Very customer oriented service, great selection and affordable prices. Even if you do not find what you're looking for in the store the ladies will spend the time necessary in order to locate the item and order it for you. Highly recommended.
• A Sent on 08/22/2016
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  My husband purchased my wedding set from White & Ivory and we were both very impressed with their friendliness, level of service, and speed. They worked closely with him to find a ring that I absolutely love, and were very patient and helpful as he was deciding which set to go with. Each time we have been to the store they have been extremely friendly, whether it was to pick out the wedding band or just to get the ring cleaned. They remember our names and treat us like regular customers despite the fact that we have only been in a couple of times (so far). They were able to not only get my wedding ring in quickly but were able to size both rings with surprising speed! We would both highly recommend them to anyone looking for a full service jeweler who truly understands customer service in a time where it seems to be a lost art.

  My husband purchased my wedding set from White & Ivory and we were both very impressed with their friendliness, level of service, and speed. They worked closely with him to find a ring that I absolutely love, and were very patient and helpful as he was deciding which set to go with. Each time we have been to the store they have been extremely friendly, whether it was to pick out the wedding band or just to get the ring cleaned. They remember our names and treat us like regular customers despite the fact that we have only been in a couple of times (so far). They were able to not only get my wedding ring in quickly but were able to size both rings with surprising speed! We would both highly recommend them to anyone looking for a full service jeweler who truly understands customer service in a time where it seems to be a lost art.
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  User2543768 Sent on 02/28/2016
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  My fiancé and I had looked at engagement rings at many of the chain jewelry stores that you typically find in the mall but felt the sales people were too high pressure and that they were just trying to make a sale, rather than advise us as to the best options for what we wanted. He decided to look at local, independent jewelry stores and found White and Ivory. He was very impressed with their honesty, quality, customer service, and prices. The ring that he ended up getting was exactly what I had envisioned and more. It was unique, the stone is excellent quality, and they even added some custom scrolling to the side afterwards to make it even more beautiful. We were so impressed that we have also purchased our wedding rings from them. If you are looking for a jeweler that has a great selection of quality pieces, wonderful customer service, who is trustworthy and has great prices then I would recommend you go to White and Ivory. You will be very satisfied, just as we were.

  My fiancé and I had looked at engagement rings at many of the chain jewelry stores that you typically find in the mall but felt the sales people were too high pressure and that they were just trying to make a sale, rather than advise us as to the best options for what we wanted. He decided to look at local, independent jewelry stores and found White and Ivory. He was very impressed with their honesty, quality, customer service, and prices. The ring that he ended up getting was exactly what I had envisioned and more. It was unique, the stone is excellent quality, and they even added some custom scrolling to the side afterwards to make it even more beautiful. We were so impressed that we have also purchased our wedding rings from them. If you are looking for a jeweler that has a great selection of quality pieces, wonderful customer service, who is trustworthy and has great prices then I would recommend you go to White and Ivory. You will be very satisfied, just as we were.
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  User2543432 Sent on 02/27/2016
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  Jewelry store review
  
  I don’t write many reviews. I appreciate that others do, and I use them to inform my shopping decisions. So I guess it’s time to give a little back.
  
  Short version: go to White and Ivory. Get your engagement ring and wedding bands from Alina and Lillian. Their service is top notch, the quality is fabulous, and the pricing was great. Everything you could want in an experience purchasing something that means so much, and yes, costs so much, too. And then there’s Popcorn, the fluffy white dog. He’s cute, and just adds to the overall pleasurable experience. Just go - you won’t be disappointed. And I confess, the many great reviews online for them was a factor, which is why I feel so good writing this review…and posting it multiple places to make sure folks can share in what we learned. You won’t find a better local jewelry store in the areas and you won’t have a better buying experience.
  
  Full review here: http://tinyurl.com/wi-popcorn
  
  So, shop around to get an idea of what you like in an engagement ring.
  Then go to White and Ivory, tell them what you want, and watch them exceed your expectations. You’ll be glad you did and I expect you’ll end up as happy as we did...and be sure to say hi to Popcorn!!

  Jewelry store review
  
  I don’t write many reviews. I appreciate that others do, and I use them to inform my shopping decisions. So I guess it’s time to give a little back.
  
  Short version: go to White and Ivory. Get your engagement ring and wedding bands from Alina and Lillian. Their service is top notch, the quality is fabulous, and the pricing was great. Everything you could want in an experience purchasing something that means so much, and yes, costs so much, too. And then there’s Popcorn, the fluffy white dog. He’s cute, and just adds to the overall pleasurable experience. Just go - you won’t be disappointed. And I confess, the many great reviews online for them was a factor, which is why I feel so good writing this review…and posting it multiple places to make sure folks can share in what we learned. You won’t find a better local jewelry store in the areas and you won’t have a better buying experience.
  
  Full review here: http://tinyurl.com/wi-popcorn
  
  So, shop around to get an idea of what you like in an engagement ring.
  Then go to White and Ivory, tell them what you want, and watch them exceed your expectations. You’ll be glad you did and I expect you’ll end up as happy as we did...and be sure to say hi to Popcorn!!
• Cole Sent on 07/20/2015
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  I couldn't have asked for more out of my experience with White and Ivory. They worked with my budget, laid out all the info in a clear way, and even followed up via email with further
  
  working with. The ring turned out beautifully and I plan to return for all my jewelry needs!

  I couldn't have asked for more out of my experience with White and Ivory. They worked with my budget, laid out all the info in a clear way, and even followed up via email with further
  
  working with. The ring turned out beautifully and I plan to return for all my jewelry needs!
• Sharon Sent on 01/18/2016
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  I recently found out I am allergic to gold. Alina artistically redesigned my wedding ring in platinum incorporating new designs that thrilled me. She knows her stuff and it is perfect! She is truly a creative genuis and will make your dreams come true too!

  I recently found out I am allergic to gold. Alina artistically redesigned my wedding ring in platinum incorporating new designs that thrilled me. She knows her stuff and it is perfect! She is truly a creative genuis and will make your dreams come true too!
• Casie Sent on 09/23/2015
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  Alina is amazing! Very trustworthy ladies with a beautiful selection.

  Alina is amazing! Very trustworthy ladies with a beautiful selection.
• Kylee Sent on 05/21/2015
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  I recently purchased an engagement ring from White & Ivory, and would highly recommend this shop to anyone in the market. Alina was extremely helpful, and assisted me throughout the entire process. She is extremely knowledgeable and very eager to find the perfect ring in your budget and style. After a few visits, I walked out knowing I made the perfect choice for my soon-to-be fiancé. Alina kept me well informed on the ring’s status, while White & Ivory provided a very quick turnaround time. Unsurprised, my fiancé absolutely adores her ring! The ring was just a bit tight on her finger; however, White & Ivory was able to suggest the proper sizing increase, and have it resized and returned in less than 48 hours! I couldn’t be more pleased with their friendly service, and I will definitely shop there again.

  I recently purchased an engagement ring from White & Ivory, and would highly recommend this shop to anyone in the market. Alina was extremely helpful, and assisted me throughout the entire process. She is extremely knowledgeable and very eager to find the perfect ring in your budget and style. After a few visits, I walked out knowing I made the perfect choice for my soon-to-be fiancé. Alina kept me well informed on the ring’s status, while White & Ivory provided a very quick turnaround time. Unsurprised, my fiancé absolutely adores her ring! The ring was just a bit tight on her finger; however, White & Ivory was able to suggest the proper sizing increase, and have it resized and returned in less than 48 hours! I couldn’t be more pleased with their friendly service, and I will definitely shop there again.
• Monique Sent on 02/05/2016
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  My experience at White & Ivory was nothing but awesome! Lillian, Alina, and Karis were super helpful, especially to a guy who knew nothing of rings. They provided honest, transparent, and comprehensible advice to getting the perfect diamond for my wife. My wife had envisioned a specific design for the setting -- something simple/classic from the top but unique from the sides -- but left it up to me to execute it. Again, as a guy with no background in jewelry, that was difficult but Lillian, Alina, and Karis told me to trust them as they understood the idea. I gave them requests (classic Tiffany style, 6 prongs, lower setting, etc.). Some of the jewelry stores we visited before White & Ivory actually told us that request was not possible. But for Liliian, Alina, and Karis, their creativity and imagination let to suggesting diamond studs on the prongs to give that special uniqueness. When I initially saw the end product, I was nervous because it was so different but they assured me that it was beautiful. When I proposed, not only did my then-fiance love it, but so did everyone else as she is still constantly complimented on it.
  
  Lillian, Alina, and Karis were very respectful of my budget and did not try to upsell me in any way. They provided multiple diamond options, identifying aspects of the "4 C's" that are most important. We also got our wedding bands here and again, my wife was able to customize her band without any problems! Their jeweler is very flexible with what you're looking for and your timeline. They were also super patient as I'm sure I sent them hundreds of emails just to make sure everything was perfect! It was great working with everyone at White & Ivory as they truly cared about the details and it was like working with family.

  My experience at White & Ivory was nothing but awesome! Lillian, Alina, and Karis were super helpful, especially to a guy who knew nothing of rings. They provided honest, transparent, and comprehensible advice to getting the perfect diamond for my wife. My wife had envisioned a specific design for the setting -- something simple/classic from the top but unique from the sides -- but left it up to me to execute it. Again, as a guy with no background in jewelry, that was difficult but Lillian, Alina, and Karis told me to trust them as they understood the idea. I gave them requests (classic Tiffany style, 6 prongs, lower setting, etc.). Some of the jewelry stores we visited before White & Ivory actually told us that request was not possible. But for Liliian, Alina, and Karis, their creativity and imagination let to suggesting diamond studs on the prongs to give that special uniqueness. When I initially saw the end product, I was nervous because it was so different but they assured me that it was beautiful. When I proposed, not only did my then-fiance love it, but so did everyone else as she is still constantly complimented on it.
  
  Lillian, Alina, and Karis were very respectful of my budget and did not try to upsell me in any way. They provided multiple diamond options, identifying aspects of the "4 C's" that are most important. We also got our wedding bands here and again, my wife was able to customize her band without any problems! Their jeweler is very flexible with what you're looking for and your timeline. They were also super patient as I'm sure I sent them hundreds of emails just to make sure everything was perfect! It was great working with everyone at White & Ivory as they truly cared about the details and it was like working with family.
• Martha Sent on 12/17/2015
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  My fiance (now husband) worked with Alina at White & Ivory to customize my Simon G engagement ring, and it is absolutely stunning! Everyone was super helpful and nice when we went for fittings, and my ring gets compliments all the time. Awesome people, beautiful store and gorgeous jewelry! They are worth the trip.

  My fiance (now husband) worked with Alina at White & Ivory to customize my Simon G engagement ring, and it is absolutely stunning! Everyone was super helpful and nice when we went for fittings, and my ring gets compliments all the time. Awesome people, beautiful store and gorgeous jewelry! They are worth the trip.
• Allene Sent on 07/14/2015
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  White and Ivory is the best jeweler ever! I am getting married in October and they custom made the most beautiful engagement ring with emeralds. Everyone compliments on how beautiful it is, I am so lucky to have this unique, one of a kind piece of jewelry for the rest of my life! Alina was so helpful, she assisted us through the entire process...through many phone calls, email and appointments. She is so sweet! We will definitely go back for all of our other jewelry purchases in the future. Thank you White and Ivory!!!

  White and Ivory is the best jeweler ever! I am getting married in October and they custom made the most beautiful engagement ring with emeralds. Everyone compliments on how beautiful it is, I am so lucky to have this unique, one of a kind piece of jewelry for the rest of my life! Alina was so helpful, she assisted us through the entire process...through many phone calls, email and appointments. She is so sweet! We will definitely go back for all of our other jewelry purchases in the future. Thank you White and Ivory!!!
• Todd Sent on 01/31/2015
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  My wife and I ordered our wedding rings from White & Ivory and had a great experience. The staff was very professional and courteous. We custom ordered my wife's ring and they kept us up to date on when it would be done and would arrive. Her ring turned out even more beautiful than we expected, and we felt that we got an excellent price for both of our rings.
  
  If you want great customer service and great prices on fine jewelry, I highly recommend visiting White & Ivory.

  My wife and I ordered our wedding rings from White & Ivory and had a great experience. The staff was very professional and courteous. We custom ordered my wife's ring and they kept us up to date on when it would be done and would arrive. Her ring turned out even more beautiful than we expected, and we felt that we got an excellent price for both of our rings.
  
  If you want great customer service and great prices on fine jewelry, I highly recommend visiting White & Ivory.
• Eric Sent on 04/03/2014
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  White & Ivory is by far the best price around and they give you great customer service. I was never pressured into buying anything and they spent over a month helping me pick out the engagement ring I was looking for. Always friendly and always helpful.

  White & Ivory is by far the best price around and they give you great customer service. I was never pressured into buying anything and they spent over a month helping me pick out the engagement ring I was looking for. Always friendly and always helpful.
• Adam Sent on 10/01/2014
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  Lillian, Alina, and Madison will take care of all your needs and make you feel completely at ease when deciding which ring is perfect for your fiancé. I was nervous about finding a nice family owned business and found the perfect spot. I will only purchase jewelry from these wonderful ladies.

  Lillian, Alina, and Madison will take care of all your needs and make you feel completely at ease when deciding which ring is perfect for your fiancé. I was nervous about finding a nice family owned business and found the perfect spot. I will only purchase jewelry from these wonderful ladies.
• Kay Sent on 07/06/2014
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  I had a really great experience buying my engagement ring and my husband's and my wedding bands from W&I (we were referred to W&I by my husband's cousin). Andrea helped me out with my engagement ring, teaching me the basics about diamonds and rings and directing me to what I would like. Since she's moved, Alina and Lillian helped with our wedding bands, pairing my engagement ring with the perfect band. All our interactions with W&I have been pleasant, friendly, and fun; everyone is responsive to emails and phone calls, and are also helpful and kind in person. Alina was especially accommodating and patient with me as I was indecisive about resizing my wedding band. W&I relocated to Leesburg, and Popcorn the dog adds a cheerful happiness to the classy space. There is a pretty selection of quality diamonds and rings in addition to the great staff!

  I had a really great experience buying my engagement ring and my husband's and my wedding bands from W&I (we were referred to W&I by my husband's cousin). Andrea helped me out with my engagement ring, teaching me the basics about diamonds and rings and directing me to what I would like. Since she's moved, Alina and Lillian helped with our wedding bands, pairing my engagement ring with the perfect band. All our interactions with W&I have been pleasant, friendly, and fun; everyone is responsive to emails and phone calls, and are also helpful and kind in person. Alina was especially accommodating and patient with me as I was indecisive about resizing my wedding band. W&I relocated to Leesburg, and Popcorn the dog adds a cheerful happiness to the classy space. There is a pretty selection of quality diamonds and rings in addition to the great staff!
• Kevin Sent on 08/01/2013
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  I just purchased an engagement ring from White & Ivory and it was a fantastic experience. There was a great assortment of quality in-stock rings and diamonds. The customer service was awesome; I wanted a ring quick and the ladies at the store worked with me and within two days I had the ring I wanted adjusted to meet my desired specifications. I'd definately recommend using White & Ivory for any of your jewelry needs.
  
  

  I just purchased an engagement ring from White & Ivory and it was a fantastic experience. There was a great assortment of quality in-stock rings and diamonds. The customer service was awesome; I wanted a ring quick and the ladies at the store worked with me and within two days I had the ring I wanted adjusted to meet my desired specifications. I'd definately recommend using White & Ivory for any of your jewelry needs.
  
  
• Eugine Sent on 08/20/2013
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  My fiance and I got our rings from White & Ivory and they have been very accommodating. We custom designed our engagement ring and wedding bands through them. Lillian worked directly with the jeweler to make sure all the fine details in our design were incorporated.

  My fiance and I got our rings from White & Ivory and they have been very accommodating. We custom designed our engagement ring and wedding bands through them. Lillian worked directly with the jeweler to make sure all the fine details in our design were incorporated.
• Patrice Sent on 08/01/2013
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  Lillian is so knowledgeable and helpful in assisting you in finding the perfect ring. The selection at the store is impressive and the friendly atmosphere makes picking out a beautiful diamond ring even more fun. If you have to drive to Leesburg, it is worth the trip!

  Lillian is so knowledgeable and helpful in assisting you in finding the perfect ring. The selection at the store is impressive and the friendly atmosphere makes picking out a beautiful diamond ring even more fun. If you have to drive to Leesburg, it is worth the trip!
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  User922629 Sent on 09/04/2012
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  My fiancé and I were referred to White & Ivory by a couple of close friends who live in Northern VA and got their engagement rings and wedding bands there. Although we live in Richmond, we thought we would give them a shot, and we were so glad we did. We had priced out diamonds and settings all over Richmond, the Internet and New York City and had the best price and experience with White & Ivory. Before even going into the store, we contacted them on their web site and received a response within 24 hours by Andrea - the diamond specialist at the store. She provided us with a list of diamonds within our specifications and followed up promptly with our questions and requests. Once we saw their prices were so reasonable, we thought it was worthy of a trip to see the diamonds in person. We were greeted in a very friendly manner and offered water right away. We were so pleased with the diamond selection they had to offer and they all came with the GIA certifications. We met the owner, Lillian, who was so personable and helpful. She gave us so much guidance on helping pick out the center stone since I was getting a cushion cut and they come in different shapes. We ended up buying the center stone and setting from them that day, but they didn't pressure us at all knowing we weren't wanting to have to drive up again and even offered to meet us at a location closer to Richmond. Lillian and Andrea were so pleasant to work with and they offered the best prices out there, I would highly recommend them to any of my friends and family.

  My fiancé and I were referred to White & Ivory by a couple of close friends who live in Northern VA and got their engagement rings and wedding bands there. Although we live in Richmond, we thought we would give them a shot, and we were so glad we did. We had priced out diamonds and settings all over Richmond, the Internet and New York City and had the best price and experience with White & Ivory. Before even going into the store, we contacted them on their web site and received a response within 24 hours by Andrea - the diamond specialist at the store. She provided us with a list of diamonds within our specifications and followed up promptly with our questions and requests. Once we saw their prices were so reasonable, we thought it was worthy of a trip to see the diamonds in person. We were greeted in a very friendly manner and offered water right away. We were so pleased with the diamond selection they had to offer and they all came with the GIA certifications. We met the owner, Lillian, who was so personable and helpful. She gave us so much guidance on helping pick out the center stone since I was getting a cushion cut and they come in different shapes. We ended up buying the center stone and setting from them that day, but they didn't pressure us at all knowing we weren't wanting to have to drive up again and even offered to meet us at a location closer to Richmond. Lillian and Andrea were so pleasant to work with and they offered the best prices out there, I would highly recommend them to any of my friends and family.
• Dave Sent on 07/29/2013
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  My fiance and I couldn't have been more pleased with our experience with White & Ivory. Having lived in Northern VA for over 20 years, what separates White & Ivory from other jewelers is in the area of customer service. Such attention to detail and all interactions were with smiles from all of their employees! From the time we entered their store till the time we left, our shopping experience was very pleasurable. We highly recommend White & Ivory and we have found a local jeweler who will continue to have our business!

  My fiance and I couldn't have been more pleased with our experience with White & Ivory. Having lived in Northern VA for over 20 years, what separates White & Ivory from other jewelers is in the area of customer service. Such attention to detail and all interactions were with smiles from all of their employees! From the time we entered their store till the time we left, our shopping experience was very pleasurable. We highly recommend White & Ivory and we have found a local jeweler who will continue to have our business!
• Dan Sent on 12/19/2011
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  White and Ivory is the only store I will go to for all my jewelry needs. First, the staff is friendly, knowledgeable and patient. Your not going to be pressured into any sale here. Unlike other jewelry stores when you go to White and Ivory you get true personalized service. They make you feel comfortable and the staff expertly guides you from picking a setting and diamond that fits your budget. Out of the many jewelry store options available W&I stands out by developing lasting relationships. I just went back to buy my wife a Christmas gift and the owner even remembered my wife's and brother-in-law's names.

  White and Ivory is the only store I will go to for all my jewelry needs. First, the staff is friendly, knowledgeable and patient. Your not going to be pressured into any sale here. Unlike other jewelry stores when you go to White and Ivory you get true personalized service. They make you feel comfortable and the staff expertly guides you from picking a setting and diamond that fits your budget. Out of the many jewelry store options available W&I stands out by developing lasting relationships. I just went back to buy my wife a Christmas gift and the owner even remembered my wife's and brother-in-law's names.
• Emily Sent on 04/18/2012
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  White and Ivory was a great experience while shopping for an engagement ring. The staff (we dealt with Andrea) is very friendly and knowledgeable. My fiance ended up purchasing my ring from there and we are both so happy with his decision. He picked out the diamond and the band at the last minute, and they were able to turn it around in under a week at no additional charge. We are currently in the process of purchasing our wedding bands from W&I and Andrea is being so helpful!

  White and Ivory was a great experience while shopping for an engagement ring. The staff (we dealt with Andrea) is very friendly and knowledgeable. My fiance ended up purchasing my ring from there and we are both so happy with his decision. He picked out the diamond and the band at the last minute, and they were able to turn it around in under a week at no additional charge. We are currently in the process of purchasing our wedding bands from W&I and Andrea is being so helpful!

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