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White Elm Films Reviews

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Reviews

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    Eena Sent on 07/29/2025
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    Highly recommend for videography!

    White Elm delivered an amazing video for us! A beautiful relic from the day that captures more than any photo can! The turnaround was pretty standard for video - about 3 months. Really easy to communicate with them and it was clear they cared about us through the process. Highly recommend!!
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    Riley Sent on 02/03/2025
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    Highly Recommend White Elm for your videography Needs!!

    We loved working with White Elm for our wedding. Their booking process was seamless and their videography team was so easy to work with day of. They made us feel so comfortable and captured our special day so beautifully. We cannot stop watching our highlight film! Thank you so much White Elm!
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    Maddie Sent on 01/30/2025
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    Best day ever captured perfectly!!

    White Elm capture our wedding day perfectly! We will cherish our videos forever. I 1000% recommend working with Holly and her team!
  • Casey
    Casey Sent on 01/30/2025
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    Hire Them!

    Working with White Elm Films was absolutely amazing! They were so thorough and organized, making the whole process stress free. The two videographers that were with us on our wedding day were an absolute pleasure to be around! Would absolutely recommend working with White Elm Films!
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    Taylor Sent on 01/28/2025
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    10/10 recommend White Elm

    I am just absolutely thrilled with my experience with White Elm! They absolutely exceeded my expectations. I got a three minute highlight reel and the raw footage from my wedding ceremony. They did such a perfect job capturing exactly how the day felt. I think they’re very fairly priced and the quality of the content is stellar. The film team was very nice and made things easy for everyone!
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    Brandon Sent on 01/22/2025
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    Perfect Day

    The entire day was very professional, but fun and comfortable. We are very happy with the choice of White Elm films. The highlight video was perfectly put together and makes me smile every time I replay it. Also, the drone footage was incredible and a must have
  • Amelia
    Los A. Sent on 01/19/2025
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    White Elm Films perfect wedding video

    Thank you so much to the White Elm Films team for helping capture our wedding day! We love watching the footage and are so glad we hired a fabulous team to capture a perfect day!
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    Kela Sent on 12/12/2024
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    THE BEST of the best

    Had the BEST experience with White Elm Films for our wedding videography. From start to finish, everyone was extremely organized, detail oriented and pleasant to work with! The White Elm Films team makes sure everything is thorough but not stressful. We were asked to fill out a few forms over time, to ensure the crew knew exactly what we were looking for in our wedding video - all of which were short and to the point! On our wedding day, the team showed up in a timely manner and were very fun to work with! We surprisingly received our video in ONLY TWO MONTHS!!! The final product was a dream come true and we've watched it every day since. We would hire them over and over again if possible!
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    Kaitlin Sent on 11/29/2024
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    Highly Recommend!

    We booked White Elm Films as our videographers. We had a destination wedding in Colorado and brought a photographer from our home state. The shooters that came out for our wedding were so nice and worked very well with our photographer! They captured everything they needed while allowing us to truly be in the moment. They delivered the video before the deadline and it was everything I hoped it would be and more. They overlaid our vows and speeches with beautiful clips from our day. We also got a full ceremony film and all of the raw footage to watch and cherish forever. I would highly recommend checking them out and would recommend to anyone planning their upcoming wedding.
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    Jaime Sent on 11/27/2024
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    Great experience!

    I had a great experience with white elm from start to finish! They were great with communication from the start, and we loved our videographers the day of the wedding, they were great. We also got our video faster than expected!
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    Nicole Sent on 11/21/2024
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    Incredible experience with White Elm

    I cannot say enough good things about White Elm!! Their company is so professional, timely, personable, and responsive. From the moment we booked with them they were super helpful over email with answering questions. And of course our wedding video was BEAUTIFUL! The entire White Elm team is so talented and I would recommend this company to others in a heartbeat.
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    Amanda Sent on 11/19/2024
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    We LOVE our Wedding Video!

    My husband and I are SO happy with our wedding video. From the prep to the actual day, we felt White Elm Films was really great to work with. We also received our video a lot earlier than expected and it really showed all of our amazing highlights of the day and everything we wanted. We had two videographers and they were just so fun and amazing. Thank you White Elm Films for letting us relive our wedding day through your creative lens!
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    Rebecca Sent on 11/17/2024
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    Wedding day

    White Elm was absolutely INCREDIBLE to work with! So talented!! BOOK THEM!!
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    Marissa Sent on 11/16/2024
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    Best videographer!!

    can’t recommend white elm films enough! Captured and edited our day perfect
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    Alyssa Sent on 11/15/2024
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    Professional & So Worth It!

    We had a great experience with White Elm
    Films from the moment we submitted an inquiry, all the way to receiving our wedding video back!
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    Kristi Sent on 11/14/2024
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    Easy and stress free!

    Since I didn't hire a planner, I was the main point of contact for majority of our vendors which was very stressful. However, white elm films was super easy to communicate with and they took charge of everything from the start! The hardest part I had to do was fill out a questionnaire which took less than 5 min. Instead of asking me questions, they coordinated with our venue and/or day of coordinator which was one less thing I had to stress about! They have many packages to choose from. They also gave our wedding video about 5 weeks after our wedding which was faster than we thought! The video is also beautiful! Highly recommend them, plus they are super friendly!
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    Katie Sent on 11/13/2024
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    Film dream team :)

    White Elm Films was an absolute dream from start to finish! From the very beginning, their professionalism and seamless communication made the entire process stress-free. On our wedding day, the White Elm Films team played such a huge role in making everything go smoothly. They were so friendly, approachable, and made both me and my husband feel completely comfortable around them. They captured everything (and more!) that I could have possibly imagined. The final product is something that we will cherish for the rest of our lives. The quality, the storytelling, and the little details they included made it so much more than just a wedding video. We are beyond grateful to have had White Elm Films as part of our big day, and we can’t recommend them enough!
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    Wedding Sent on 11/03/2024
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    Wedding 9/14/204

    The white elms team was great and really easy to communicate and work with! Their questionnaires were great to let them know our style and timeline. Day of they were capturing the moments before we could even ask them to. Our videos are absolutely perfect, we can not stop watching and each time we watch it brings tears to our eyes. Thanks to the white elms team we can relive our favorite day over and over again!!!!
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    Xiomara Sent on 10/13/2024
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    Thank you White Elm Films

    We had a great experience with the White Elm Films team for our wedding video. From start to finish the communication was clear. They responded in a timely manner and were efficient with the planning process. The White Elm Films team was professional and easy to work with! We got our video back quicker than we expected (yay!) and it was a perfect recap of our special day.
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    Jessica Sent on 09/10/2024
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    Beautiful work!

    My husband and I loved working with White Elm Films team for our July 2024 wedding! From the start, we had a great experience. The crew was very professional and kind. We were able to work with the company via surveys to communicate and highlight what was most important to us. We received our completed package, and everything was shot and edited beautifully! The crew made sure to prioritize what we wanted. We chose to have drone footage, a highlight film, documentary style film, and raw footage. We have already watched and shared the footage many times! We will cherish the memories forever, and are so thankful to have had the White Elm Films team capture our day!
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    Diana Sent on 08/28/2024
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    We couldn't be happier with our final wedding film!

    We had an exceptional experience with our wedding videographer team. From start to finish, their attention to detail was outstanding. They took the time to understand our vision and worked tirelessly to ensure every special moment was captured beautifully. Their meticulous approach and dedication really shone through in the final film, which exceeded all our expectations. They crafted a wedding film that perfectly encapsulates the emotions and memories of our day. If you’re looking for a team that goes above and beyond to deliver a stunning, personalized wedding film, look no further. We couldn't be happier with the results!
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    Jessica Sent on 08/22/2024
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    100/10 would recommend!

    We had the absolute BEST experience with the White Elm Films team for our wedding video. From start the finish the communication was always clear and responses to our questions were always so quick. The team was so nice and fun to work with on our wedding day and the video they created from the day was everything we had dreamed of! They got the video back so quickly and they made sure they captured all of the moments that were the most important to us. We cannot recommend White Elm Films enough!
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    Mckensie Sent on 08/07/2024
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    Amazing videographers - highly recommend

    We highly recommend White Elm Films for your wedding videography needs! We were on the fence about if we really needed a videographer at first, but we are so glad we did it! We just got our videos back last night and we could not be more in love with them! With the package we chose, we got both a highlight and a documentary video of the whole wedding, plus raw untouched footage of the entire night. We absolutely loved them from start to finish. The time and effort put into the documentary and highlight videos did not go unnoticed. They were perfect on every level. We cannot wait to have our families over to watch the documentary video & have them relive our day with us all over again! Professional, responsive, extremely kind & we got our videos back in just over a month! Truly cannot beat it. Thank you to the entire team at White Elm Films, we appreciate you all so much and would recommend you a thousand times over again.
  • Sarah
    Sarah Sent on 07/26/2024
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    I would give White Elm Films 10000 stars if I could!!!

    From the moment we reached out to the team to get more information on their packages, to the delivery of our video, everything was as seamless as could be. The information they shared with us in the beginning was super helpful, clear, and comprehensive, and they had a ton of helpful guides to answer any possible question you can think of. Whenever we needed to communicate with the team, we received in a response almost immediately (sometimes I couldn't believe how fast!). My husband and I loved that there were several add-ons we could incorporate into our package, too. You have a great package to start, but you also have the ability to customize based on your vision and needs! On the day of the wedding, the team arrived right on time and were absolutely WONDERFUL to work with! Not only were our videographers diligent in getting a ton of different shots and angles throughout each chapter of the day, but they were also warm and kind - it felt like we added two new friends to our special day. We received our video in just over a month, which blew away our expectations! The video itself was stunning. It truly took our breath away and captured the best day of our lives so perfectly. We included the ceremony film and raw footage, which was a great bonus to the highlight film. We are so thankful and cannot express our gratitude enough to the talented team at White Elm Films. Thanks to them, we will cherish our wedding video for the rest of our lives and look back on the day with smiles from ear to ear! Thank you!!!!
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    Kelly Sent on 05/28/2024
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    Superb - They listened to every request!

    White Elm met every expectation that we possibly had going into our big day! They captured the whole day and it never felt like they were in our way and never too demanding. All of our email feedback afterward, regarding what we wanted to specifically include or exclude from our ceremony, was incorporated flawlessly as well which we really appreciated.
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    Kathleen Sent on 05/19/2024
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    Happy with our Films

    We worked with White Elm Films for our April 2024 wedding. We booked in January of 2023 after a brief meeting with Holly over the phone and selected the Keepsake collection with drone footage. In the months leading up to the wedding, we were given digital questionnaires to fill out with music preferences and a timeline. We didn't know who our videographers were going to be until the day of our wedding, but they were lovely and professional. They worked well with the photography team and got all the shots we were hoping for. We just got our videos back (ceremony, dances, speeches, highlight film &teaser) digitally, about 6 weeks after our event. The videos turned out great and we are happy with the result.
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    Brooke Sent on 04/18/2024
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    Breathtaking Videography!

    Working with White Elm Films was a wonderful experience! From the moment I found their website I absolutely fell in love with the quality and style of their videos. The communication from day one was entirely with the owner Holly directly which I appreciated and made it feel more personal working with them. She was easy to talk to and answered my many questions about what to expect and their packages. Which can I just say that their packages are incredibly affordable for the quality of product you are getting! On our wedding day the White Elm Film team was easy to work with and worked very well with our photographer and other vendors. I was hesitant that we would not get to talk to the team members we were working ahead of time with but my communication with Holly put my mind at easy knowing that the team would handle the day perfectly. When we got our final video back, I could not stop crying. The way they captured every moment of our day was breathtaking. The sound quality of our ceremony and speeches was unbelievable and we are so thrilled that we decided to work with White Elm Films. We cannot thank them enough for being a part of our special day and giving us an incredible video memory to last a lifetime.

    And just a note, if you are considering getting the raw footage or not, DO IT! Yes, we LOVE our edited highlight film and ceremony footage but having footage of the entire day is so wonderful and absolutely worth it to have!
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    Samantha Sent on 11/16/2023
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    Best videographer to book!

    White Elm Films were absolutely great to work with! My husband and I really wanted a great videographer to capture our special day and White Elm Films went above and beyond. From being there on time to making every second perfect. Not once did my husband and I have to worry about anything. White Elm Films worked great with our photographers as well. White Elm Films made our day so incredibly fun while shooting as well. Once we received our film back and rewatched it, it brought that special day back to life again and we couldn’t thank White Elm Films enough for everything. I would 100% book them again for another event in the future and I highly recommend them if you’re looking for an amazing videographer. Any questions I had, White Elm Films was quick to respond and answered everything I needed. They definitely made the day run smoothly.
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    Katchen Sent on 09/22/2023
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    A personalized, professional, & engaging, experience. White Elm Films films does incredible work!

    I would recommend White Elm Films to anyone in search of a wedding videographer. From the beginning, they provided us a personable, genuine, engaging and professional experience. We had the opportunity to speak with them over the phone to understand their background, style, and how their team works to build your wedding video. After that convo, we booked! They are detailed and specific, and give you as a client a say in the aspects and elements of your wedding day that you care to have captured in your film. The team is quick to communicate and answer questions. Their planning tools also helped us better plan for our big day. The day of the wedding our two videographers from their team felt like friends during the entirety of our time with them, they were professional, detail oriented, engaging, yet focused, and overall made us feel comfortable all while having fun. They gave a realistic timeline for receiving footage following our wedding. We received our videos in the time promised. Our highlight film was beyond what I expected. They extracted the most meaningful elements of the day, and words shared from our family and friends and seamlessly put together the most incredible video. We have also received countless compliments on it, with some people saying it is one of the better wedding videos they've ever seen. No matter how many times I've watched the video, I still get goosebumps. We also received an individual video of our ceremony, speeches, and dances. All of which we will cherish forever. White Elm was one of our favorite vendors on our wedding day. I am so happy we signed on with them, and you will be too!
  • Veronica
    Veronica Sent on 09/21/2023
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    Amazing experience from start to finish

    I'm so happy I came across White Elm Films and even happier that I chose them to film our special day. They were very professional, responsive, and created a video exactly like I hoped for. They also provided some guidance and tips on how to make the most of the moments being filmed which I really appreciated. If you're on the fence about booking a videographer, do yourself a favor and prioritize it. Reliving the memories felt just as special and emotional as it did on our big day. Highly recommend booking with White Elm Films. You won't regret it!
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    Alyssa Sent on 09/19/2023
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    Amazing Work!

    The White Elm Films team was amazing to work with. From the planning to the execution and everything in between they helped our vision come to life. Rewatching our wedding video is magical as we can feel the same emotions that we felt on that day. They are a talented group and we are so lucky to have worked with them! We highly recommend them to anyone wanting memories from the most magical day of your life.
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    Lauren Sent on 09/18/2023
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    Highly recommended!

    My husband and I got married in May 2023 in Santa Barbara and the White Elm Films team captured our wedding day in a way that takes you right back to those special moments. The quality of video and the videography talents of this team is worth the affordable package prices they offer! On the day of, they worked seamlessly with our photographer to make sure they were both able to capture important moments without getting in each other’s frames. The team was professional, kind and adjusted their timeline for us due to a small hiccup that happened so that they could record enough of the reception that was included in our package. This care in their work and for us as the couple showed us the pride they take in recording our big day! I highly recommend White Elm Films if you want to capture all the beautiful moments of your wedding!
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    Emily Sent on 09/14/2023
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    Perfect company to capture videography your wedding day

    We were overjoyed when we received our wedding footage and finalized films. White Elm Films captured our day perfectly. They were wonderful to work with before, during, and after the wedding. Our highlight film is stunning. The quality of the video is amazing and the editing really highlighted the entire day. We also ordered a film of our full ceremony, a film of our first dances, a film of the toasts, and the raw footage. I would highly recommend White Elm Films for capturing your wedding day!
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    Natalie Sent on 07/15/2023
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    So Impressed

    White Elm Films was 10/10!! We loved how our video turned out and we are so glad that we hired them to capture our day. They were very easy to communicate with and accommodated all of our wants and needs. Very professional. They had great add on packages to truly customize our videographer experience! If you are looking for a videographer for your wedding day, I could not recommend White Elm Films more!
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    Ana A. Sent on 05/10/2023
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    Your Dream Videographers!


    I searched for several months for the best videographers that would truly be able to tie my love story and my wedding into a beautifully composed, artistic film. I found White Elm Films and I knew right away they were exactly what I wanted. From the way they structure the whole process to how they helped me on the day of my wedding, White Elm Film are impeccable in organizing all the details in an easy platform. They asked me about everything that I wanted captured. They were kind enough to guide me through the music process when I was having a hard time choosing the songs for the film. They were so engaged with our guests and us that it made the experience so natural and smooth. Their attention to detail paired with their editing skills makes it look like a true movie. I am so excited to show these to my grandchildren one day! One hundred percent recommend White Elm Film to brides that want an effortless and impeccable wedding film!
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    Yazmina Sent on 04/27/2023
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    Amazing Wedding Videographer!

    It was so great working with White Elm Films! The team was very detailed, organized, efficient, and easy to communicate with throughout our entire planning process. They beautifully captured our wedding day and it’s felt super special for my husband and I to watch our wedding films together. From our highlight film, to the films that captured our ceremony, first dances, toasts, and candid raw footage, we absolutely love the final product and will be reliving every moment of our wedding day for a long time. We highly recommend White Elm Films, 10/10!
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    Jayne Sent on 03/21/2023
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    Amazing Experience

    Working with White Elm Films was one of the best decisions we made while planning our wedding. They were so responsive, easy to work with, and make us feel comfortable and confident throughout the entire process. They captured every single detail of our wedding, and we are so excited about the end result. Our highlight film is amazing - we left it up to them to decide on our music, which was perfect! We loved being able to watch back the speeches, dances, and ceremony, and have hours on hours of raw footage to look through to relive the best day of our lives! We couldn't be happier and are so thankful for finding White Elm Films!
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    Amy D. Sent on 02/17/2023
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    The best decision we made for our wedding!

    White Elm Films was a pleasure to work with since we first booked them. They were extremely professional and organized all the way up until our big day. The videographers on our wedding day were fun and easy to connect with. The films they produced for us were more than we could have dreamed of! We would recommend White Elm films to anyone looking for a cinematic wedding film. Thank you for all your hard work on our big day!
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    Katherine Sent on 02/15/2023
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    Worth Every Penny!

    Hiring White Elm was one of the best decisions we made. We were hesitant at first to hire a videographer at all, but once we started looking around for one, the portfolio on the white elm website, as well as the responsive and helpful customer service made the choice easy. White Elm Films was very nice and discreet, the camera didn’t distract from the day. The final result is breathtaking. We received a teaser video, a highlight video, and a full length documentary video. After watching all three, we wouldn’t give up a single one of them. They’re beautiful and capture the feeling of our special day perfectly.
  • Kristine
    Kristine Sent on 02/05/2023
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    Great to work with

    White Elm films was very professional and thorough. Their packages are perfect and the pricing is very reasonable. They were on top of things from the start and kept us on track throughout the process.

    Our day of videographers were fantastic. Such a fun and nice couple. They made us feel so comfortable and we had a nice time working with them. They also worked so well with our photographer. A true dream team.
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    Sinica Sent on 02/01/2023
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    Amazing videography team !!!

    Like many couples, we initially weren't sure if we would have videography at our wedding purely because of cost. However, we ultimately decided to have it because we wanted to capture as many memories as we could from the day. We could not be happier that we decided to work with White Elm Films!!! In researching our wedding, I watched a ton of films from different videography companies of varying price points, and White Elm Films came up on top by far, not only in quality and content of their videos, but by value! They are not only really reasonably priced, but produce amazing and high quality videos that are a joy to watch. We love everything about our wedding video!! I could not stop watching it and was so excited to be able to look back on the day. Video does add more than photo can and something different, so please if you're considering video and it's somewhat in the budget, my suggestion is please do it!!! Holly was also so incredible to work with throughout the wedding planning process, which can be stressful. She was always very prompt in responding to us, sent helpful questionnaires spread out throughout the months leading up to the wedding to help organize and gather useful videography-related information, really followed through on all input and preferences that we had for the video. We always found her to be helpful and very professional. The videographer on the day was non-intrusive in terms of shooting style (which we specifically requested), and the video is just beautiful!! we are very happy with them and highly recommend hiring Holly and White Elm Films to shoot your wedding.
  • Kimberly
    Kimberly Sent on 01/17/2023
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    Best decision I made!

    When I was looking for a videographer for my wedding, I was looking for someone who would offer a documentary style film. White Elm was one of the very few teams to offer this so they were immediately at the top of my list (nevermind the fact that they were much more cost friendly than even the other companies who only offer 2-5 minute videos). After doing much research and looking at other weddings they had done, I realized their style was very much of what I was looking for: elegant and beautiful bright colors. When I spoke to Holly, she answered every single one of my questions and made the process smoother than I thought it could have gone. Especially considering I booked very close to my wedding and most of the deadlines had passed. We worked together and got everything figured out and booked. At first I was a bit weary about the fact that you don't really know who is going to be the videographer but Holly made me feel so comfortable that their whole team are professionals and are trained in the same way to give the best footage. And boy was she right! The team was so professional through out the whole process and on the day of, made me feel like I had nothing to worry about at all. They were professional and at the same time made me feel so comfortable (considering I am so camera shy). They were super friendly and patient with us through out the whole day. Not once did they look stressed out of frustrated! I must also mention that my photographer was not too excited when I told her I had hired a videography team, but at the end of the night she came and told me this was the best videography team she has ever worked with!!! Now the videos... I received a teaser, a highlight and a documentary video. The footage, the editing, is perfect. Each video was able to capture the most important parts of the day but most importantly, they were able to capture the joy and happiness felt by every single person that day. This is something my husband and I will cherish forever and we are eternally grateful for this team and their work.
  • Katie
    Katie Sent on 01/07/2023
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    Highly recommend!!

    White Elm Films is exactly who you want as your wedding videographer. Not only are they cost effective, but you get so much value out of their service. They were incredibly personable and went above and beyond to make sure our video turned out how we envisioned. The end product was so special and they did such a beautiful job at capturing our day. 10/10 recommend
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    Michelle Sent on 12/20/2022
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    Worth Every Penny!

    We are so glad we found White Elm Films! They did an amazing job on our video and words cannot express how thankful we are for the team. Through out the entire process, the team was extremely kind, organized and helpful. They were very quick at responding to messages, and sent questionnaires that helped us share exactly what we envisioned for our video. They went above and beyond our expectations and captured all the sentimental details of our wedding perfectly. This was worth every penny and definitely one of our best decisions we made! I highly recommend choosing White Elm Films .
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    Denisse Sent on 12/16/2022
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    Amazing experience!!

    When we received our videos we were left speechless! It was more than we could imagine. It was beautiful and it captured our day and love perfectly! White Elm did a phenomenal job!! The team was right on time and super accommodating when we were running a few mins behind schedule. They made us feel at ease while shooting and I have already recommended them to multiple family members! We’re so happy we booked with them. This has been one of the best experiences!
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    Laura Sent on 12/13/2022
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    Great experience!

    Initially, we were hesitant about using a videographer as it wasn't a high priority to us, but we're so happy we did. We absolutely love our video!! White Elm Films was great to work with and provided us exactly what we wanted! They provided easy to fill out checklists at the beginning and were very responsive up to our wedding day with any questions we had. Additionally, we were running a little late the day of the wedding and the team was very responsive and worked with us when we were not at the venue right on time. Overall, we were very happy from start to finish and would highly recommend!
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    Lauren Sent on 11/07/2022
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    Amazing Wedding Videographer!

    My husband and I hired White Elm Films to do videography at our wedding, and we are not only thrilled with how the final product turned out, but we were blown away by how professional, efficient, and kind their team was. They were also super flexible with our package selection, we made a few changes to customize what we wanted included in our package and they were able to accommodate! We could not have asked for a better team to work with, and now we have an amazing video that perfectly captures our special day. We could not happier with our choice to hire White Elm Films! They are the best!
  • Robert
    Robert Sent on 10/19/2022
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    A Forever Keepsake You Won't Regret

    We'll start off by saying that White Elm Films is absolutely extraordinary and you should check out their stunning work right now. It's very budget-friendly in these times of ever-increasing costs and the whole team was just great to work with. Me and my wife were so nervous about giving the team good shots to film and how everything would work, but they were largely quiet observers who popped in every now and then to prompt us for different shots. They operate by employing many camera operators across the country, and I felt like the crew we got was very professional, kind, and experienced with shooting weddings to know what shots would work great. So as they said to us, there was nothing to worry about at all. Our final video was just hands-down incredible and more than what we could've ever asked for. It was color graded real nice and captured a lot of the feel we wanted (shots of the venue, details of the decorations, lots of family and friends, a sense of us as a couple, our silliness, our warmth, and our request not to feel too "over-produced" while still looking professional and pretty). They have such a large library of songs too and the one they landed on was just perfect for our highlight video. We even requested an edit to swap out something and they did a wonderful job doing that while still capturing the feel. We felt so taken care of throughout the whole event and even when we had to switch the day of filming to another day (due to a venue issue), White Elm Films had our back and was incredibly flexible and empathetic to our needs. I could go prattling on about how good it was to work with the entire team, but you should experience it yourself by giving them a shot. If you're anything like us, it'll wow you and you won't regret it.
  • Kat
    Kat S. Sent on 09/22/2022
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    Incredible videographers! Book them for your wedding!

    White Elm Films gave us truly the most fantastic video we could have ever imagined - the way they captured every moment of the day and tied the voice overs with the person speaking was UNREAL!!!! We could not be happier with the quality, music selection, attention to detail, and everything in general. They were a pleasure to work with and are extremely talented. Book them for your wedding!!!! We have received numerous compliments on how amazing our highlight video was. So happy we chose them!!!!
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    Patricia Sent on 09/12/2022
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    A video SOOO GOOD you can't stop rewatching it!!!

    Anyone that is questioning hiring a videography team for your wedding, stop and go reach out to White Elm Films! One thing we loved about working with this team was their exceptional communication. Luke and Holly reached out to my husband and I multiple times before our wedding date. They took the time to understand our vision for the video, and were extremely detail-oriented. They made sure everything we wanted captured would be a part of our film, and made the day of scheduling process a breeze. Another aspect I love about this company is the noticeable time and effort they put into creating our film. You can tell from their editing work, music choice, and video clips they chose they dedicated time to personalize the video just for us. My husband and I absolutely LOVE our highlight reel!!! We both were a happy emotional mess reliving some of the best parts of our wedding day in that reel! They truly captured and evoked the raw and real emotions we had that day. Now we are so grateful we chose people to capture this day for us, so we can relive it on our anniversary for years to come. Believe me when I say you will not regret hiring White Elm Films to create the wedding video of your dreams!
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    Blair Sent on 09/06/2022
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    Organized, professional, and fun videographers

    My husband and I hired White Elm Films to shoot our wedding in early June. Honestly, wedding videography was low on our priority list. The main reason we did it was because we heard from so many friends and family that either they regret not having video or that the video is their favorite memory. But it wasn’t something that we wanted to prioritize financially. Enter White Elm Films. I loved the bright and clean style of their films and when we saw their affordable pricing compared to other videographers, we were ready to book! Their business model is different from private individual videographers. Because they have a network of videographers, you don’t actually know who is going to show up on your wedding day. But that is what allows them to keep their prices so affordable, they can book multiple weddings in multiple locations on the same day! We weren’t terribly concerned that we had never met or spoken to the videographers who would be at our wedding, but let me assure you that if you are concerned, there is no reason. The videographers who came to our wedding were AMAZING! They were on time, professional, and so much fun. My husband and I do not like being the center of attention and are not comfortable in front of the camera. Having two photographers and two videographers follow us around all day is not something we would typically enjoy. But they made the environment so relaxed and fun. And obviously most importantly, our video is so beautiful and we're so glad we hired White Elm Films!
  • Heather
    Heather Sent on 09/05/2022
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    Surpassed Expectations

    Video wasn't top of our priority list when planning our wedding, but once we met with White Elm Films we knew we had to move forward. And let me tell you, it was one of our best decisions. They were SO organized, so on top of it, and made sure they got all the shots we asked for. We just got our film back and it's edited BEAUTIFULLY. It captures the entire day in just a few minutes and I felt like I relived our entire wedding. The editing was impeccable and included just enough voice overs and music to make it feel uniquely yours and not too cinematic. It surpassed all expectations and we're so grateful.
  • Sneha
    Sneha Sent on 08/30/2022
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    Stunning videos!

    White Elm Films did a stunning job capturing the beauty and poignancy of our special day! We especially loved every second of the highlight reel — as did our friends and family. Simply lovely work! They do a very comprehensive intake of your preferences and wedding day timeline ahead of the wedding — it’s all worth it and then some! Book them.
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    Laura Sent on 08/27/2022
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    Amazing Videos!

    From the beginning White Elm was wondeful to work with. They were quick to respond to emails with our questions and provided great direction day of the wedding to capture our favorite moments.
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    Hannah Sent on 08/25/2022
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    Amazing Wedding Videographer!

    Wow!! That's the first word that came to our mind after we got our footage back from the team at White Elm Films. Their wide variety of music choices made it hard to just select 2 but they really fit the overall vibe we were going for. The team truly captured such an amazing day from the raw footage, the ceremony and toast reels and the amazing highlight reel. Was truly an amazing experience and would recommend them for anyone getting married or need a special event videographer in the southern California! Thank you White Elm Films team!!
  • Whitney
    Whitney Sent on 08/15/2022
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    So professional, organized

    The best experience!! They filmed/created our wedding video and it was perfect it was like reliving our special day all over again🤍 definitely recommend White Elm Films!! That are amazing
  • Courtney
    Courtney Sent on 07/26/2022
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    A Great Experience!

    White Elm Films was so easy and great to work with! From the initial call with Holly to answer all my questions to the great service and professionalism by the team on our wedding day. We loved working with the team and are so pleased with our wedding video. Would 100% work with this team again!
  • Emily
    Emily Sent on 07/26/2022
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    The best team for wedding videography!

    Just wanted to say a huge thank you to our White Elm Films Team for doing our wedding on July 9, 2022! I know we haven't seen the film yet, but we can already tell it is going to be amazing because we had such a great experience with your team. They were kind, friendly, appreciative, and so easy to work with!

    Thanks again for helping make our wedding run so smooth and for capturing content that we will get to relive forever!
  • Maddie
    Maddie Sent on 07/15/2022
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    Best Videographer Ever!

    We had the best experience ever with White Elm! They captured the day perfectly and did such an amazing job showing the vibe of the whole day in the highlight film. We also got the raw footage and I’m so thankful I chose to get that! Watching it all felt like reliving the happiest day of our lives. From the day I inquired to the day I got my video they were so helpful and easy to work with. I can’t recommend Holly and Luke and their team enough!!
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    Annie Sent on 05/10/2021
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    Amazing videographer company for those balling on a budget!!

    Working with White Elm Films was a dream! When I was searching for a videographer in our pice range we weren't able to find many that offered high quality films with the vibe we were wanting. Holly and I had a call before I hired White Elm Films to discuss my vision for our big day and she definitely got me and what I was wanting our video to capture. The shooters that were sent to film our big day made us feel so comfortable and were very open to my ideas. Our final video also perfectly captured each important moment of the evening. I would highly suggest hiring White Elm Films for your big day!!
  • Katie
    Katie Sent on 04/01/2021
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    The Do-it-All Team!!

    Holly and Luke were one of the best decisions we made for our wedding day!! Luke and his team captured all of the special moments beautifully and we couldn't be happier with our videos!! They paid attention to each detail to make sure that it really captured who we are as a couple. And Holly, was a life-saver in so many ways!! From doing my hair at the last minute, to coming up with plans b, c, and d for bad weather, we would not have made it through the day without her! This couple really does it all, and you couldn't ask for a better team to make all of your wedding day dreams come true!!
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    Emma Sent on 02/12/2021
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    Wedding Video

    White Elm Films gave us beautiful memories to last a lifetime by filming our wedding day and capturing the most special moments. We had a very specific vision and hope for our video and captured moments and White Elm Films surpassed every expectation. We highly suggest. Their content could and should be playing on the big screens. Highly highly recommend! We feel so fortunate to have worked with them!
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    Taylor Sent on 02/12/2021
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    Amazing videographer

    We used white elm films for our wedding. They surpassed every expectation and their work is amazing. The final video they put together of our wedding was so beautiful and something we will cherish forever. They are great people to work with and I highly recommend them for any event!
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    Madison Sent on 02/11/2021
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    Best decision ever!

    First of all, having a wedding video is so much more amazing than the pictures. It captures not only the small moments, but the mood and excitement of the day. White Elm Films did our video and I couldn’t have asked for one that fits my husband and I better. We still watch it (probably way too often) and it is the one thing we have from our wedding that still makes us cry to this day. White Elm Films captured every moment, big and small, but without being in the way or interrupting any moments. They also saw how we were as a couple and made the video that captures us so well. You can’t go wrong choosing them- best decision and investment we made for our special day.
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    Elliot Sent on 02/11/2021
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    Expectations: Beyond Exceeded

    We chose White Elm Films to shoot our wedding day because of the high quality product they create. Not only did they make us feel comfortable, but they knew the right level of engagement we wanted for our wedding video. They took into consideration our vision for the video and created something beyond what we expected! We received the video within a reasonable amount of time, and my wife and I both watched it on repeat for several hours and to this day watch it (over a year since we’ve been married). We shared the video with family and friends and they believed we selected a high quality vendor to shoot our wedding video! I would 10/10 recommend White Elm Films to shoot your special day if you’re looking for a video/film to watch over and over for years to come.
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    Ali W. Sent on 05/05/2020
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    Absolute Joy!

    Arbor and Ivory was an absolute joy to work with, from start to finish. Unlike most brides, we were looking for something a little bit different and wanted less focus on us and more focus on our guests, details, speeches, etc...the times and things we couldn’t see/be apart of on our wedding day. Additionally, we did not want to retake “shots”...if they got it great, if not, that’s ok but we wanted to spend our day being present with each other and our friends/family versus spending time getting the perfect shot. They handled these asks very professionally and respectfully and for that I am grateful! Despite given these parameters, they nailed the video and you’d never know we discussed this before - they captured very intimate moments without my husband and I even knowing they was there. This is exactly what we were hoping. I would recommend Arbor and Ivory to any couple! If they were able to produce the high quality and beautiful film they produced with the tight parameters they were given, I can only imagine how stellar their other videos are!
  • Emily
    Emily Sent on 04/14/2020
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    Look no further!

    I cannot recommend Arbor and Ivory enough. Having a videographer was very important to us and I spent hours scouring the internet trying to find someone who matched what we were looking for. Everything from the moments that were shown in our video, the special effects, the music, was absolutely perfect and more than we could have ever hoped for. They went above and beyond on our special day to make sure that our video was perfect--and it is! If you are like me and going back and forth on who to go with, look no further. They are AMAZING and worth every penny!
  • Rachelfillat
    Rachel Sent on 01/25/2025
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    We're obsessed!

    We couldn't be happier with our experience working with White Elm! The process leading up to the day of our wedding was easy, with plenty of guidance/suggestions as needed. On the day of our wedding, the videographers were so pleasant to work with - very professional, organized, and easy-going.

    The final products we received were even better than we had hoped. The quality and attention to detail is self-evident, and we are so grateful While Elm captured our day so beautifully.
  • Desirae
    Desirae Sent on 07/24/2024
    4.8 out of 5 rating
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    Beautiful Wedding Videography!

    White Elm was wonderful to work with and did an incredible job capturing our wedding day! As we watched our completed wedding video we kept saying “this was worth every penny”. The highlight video was beautiful and so cinematic, wonderfully edited!
  • Nina
    Nina Sent on 08/30/2023
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    Timeless Wedding Videography!

    My husband & I are so glad we hired White Elm Films to capture our special day. Hiring a videographer was one of the final decisions we made so we did not have a huge budget for it, but White Elm Film's structure and pricing were a great fit. Our wedding was May 2023 in San Diego, and the local videographers we had onsite were very professional from start to finish, and very friendly! They did a great job capturing special, little moments throughout the day. Our final Highlight video and Ceremony video were beautifully edited, and received as promised, 16 weeks from the wedding date. We would recommend White Elm Films to other couples looking for timeless wedding videography!
  • Jenna
    Jenna Sent on 08/21/2023
    4.8 out of 5 rating
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    Easiest Vendor to Work With!

    We absolutely loved working with White Elm Films! My husband and I were planning a destination wedding, which comes with its own challenges. White Elms Films made our Wedding Day absolutely seamless and were easily one of the easiest / most streamlined vendors to work with! Communication was seamless, they covered all the details and asked all the right questions (especially the ones I didn't even know to ask!). Do yourself a favor and read the FAQs and tips they send you! Our team on the day of was incredible. They were friendly, fun, professional, and I hardly knew they were there. I was worried I might feel like I had a camera in my face all day long, but that couldn't be further from the truth. They were discreet and captured so much our day beautifully! If I had to do this all over, I would still book their team.
  • A
    Ana Sent on 02/15/2023
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    Highly recommend!

    My husband and I selected White Elm for their timeless-style videos and affordable prices. We are so glad we did. Luke, Holly, and the White Elm Films team were such a pleasure to work with. You can tell they are professionals through their streamlined process and easy communication portal. We felt secure that they would capture our special day perfectly.

    Our friendly shooters arrived at our wedding on time; they were very professional. My husband and I felt comfortable and the shots were natural. They produced all the videos, including the highlights, ceremony, and speeches, in approximately four months. Holly updated us as they continued to work on our videos. The videos were absolutely beautiful and timeless -- it had a great mix of intimate, romantic scenes juxtaposed with touching soundbites and dynamic dancing scenes. It was perfect!

    All in all, I highly recommend working with White Elm for a stress-free day. Thank you Holly and Luke!
  • C
    Courtney Sent on 08/21/2022
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    White Elm Films did an excellent job with our video! Even better than we expected. 100% worth it!

    White Elm Films did an exceptional job on our wedding film. We were on the fence about whether or not to buy a video if it was worth it and White Elm Films did an incredible job! We just received our highlight film and it was so perfect! It was better than what we imagined. Holly and Luke are great at what they do. While Elm Films I will say was very simple to work with. The team that Holly and Luke set us up with on our wedding day were fun people to work with and seemed like they knew how to capture the day's magic. If you're on the fence and not sure if you want to get a videographer, DO IT! While Elm Films was a fantastic vendor to work with and provides some great quality work.
  • C
    Courtney Sent on 08/21/2022
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    Wedding video

    White Elm Films delivered! The video we received was amazing. Along with all the extra footage involved. We honestly debated for awhile whether or not to do a video due to expense but it was worth it. Perfectly captured our day and even better anticipated.
  • P
    Paige Sent on 12/03/2024
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    Amazing Video, Easy to Work With

    We booked White Elm films as our wedding videographers and had an exceptional experience! They were quick with communication and were a seamless addition on our big day. We absolutely love our highlight video and are so glad we went with the legacy collection and White Elm Films.
  • Stephanie
    Stephanie Sent on 04/14/2023
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    Worry free zone

    I just got my wedding video back from White Elm Films and it made me cry! It was so nice to be able to relive my wedding day through the video. It filled me with so much joy. I got the package that came with the ceremony film as well and I’m glad that I did because it was nice to rewatch it since it went by so fast on the actual day. White Elm Films is consistent and reliable and once you choose to hire them you don’t really have to worry about! Thanks White Elm Films for capturing all the best moments of the best day of my life!
  • J
    Julie Sent on 07/28/2022
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    White Elm Films

    We just got our wedding video from White Elm Films and wow is it breathtaking! We love it as do our families and friends. Thank you for everything, so glad we decided to get a videographer for our wedding. If you're on the fence, do it!
  • Lauren
    Lauren Sent on 11/12/2024
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    Beautiful film, could have more personal communication

    Our film was beautiful! Getting a full edited ceremony, toast, and dances films was such a nice add. As a type A bride, I was a little nervous before the wedding as the communication was always just to review the contract, and not very personal responses. However, they blew me away with hospitality on our wedding day and were truly there to help us with everything we needed. Overall good experience.
  • Laura
    Laura Sent on 01/22/2024
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    Great (but late!) product.

    I want to start by saying - this review is written with factual information, and very little emotion or heavily weighted opinions. My goal is to only provide my experience with White Elm films as transparently as possible.

    My husband and I booked White Elm Films in October 2022 for our July 2023 wedding. From the start Holly (co-owner) was very responsive and provided a lot of information about when they needed certain information by (song selections, day of details, etc). I appreciated how everything was laid out on the table. A large reason why we chose White Elm was because of their transparency, a package that could meet our needs, and of course, we loved the product that we saw. At the time we booked White Elm, they had 5 (or nearly 5) stars across Google, TheKnot and Wedding Wire, as well as a glowing review from a friend who had used them for her wedding.

    Our wedding day - I could not speak more highly of our videographers. They were ontime, extremely friendly, fun to work with and captured the best moments of our lives.
    Post wedding - The Monday after our wedding we received an email from White Elm stating everything was underway and to refrain from contacting White Elm during the editing process. Our agreement stated "Delivery of all final products will be delivered concurrently digitally to the Client within 16 weeks of the event. THE CLIENT AGREES TO MAKE NO REQUESTS FOR UPDATES OF DELIVERY WITHIN 16 WEEKS OF THE EVENT as such requests cannot be answered and will serve only to slow down the delivery process". So we waited for 15 weeks and 6 days without contact. Everything was due to us on Saturday, November 18. On Friday, November 17, I had contacted White Elm via the portal stating we were excited to see our film, specifically not asking for updates, as that is what the contract requests. Sidney responded within one hour stating that our film was delayed due to editors being out sick, we would be compensated for the extent of delay & that she would follow up with an update. On December 15, we wrote back requesting an update to our video, within 2 hours Holly responded stating that Sidney no longer works for White Elm, and that there had been significant communication issues on their end, to which she was apologetic for. However, we did not receive any update to the status of our film. On December 23, we wrote back asking for an update requesting our video within 2-3 weeks. No response. On January 8th, we requested another update on our video.

    On January 9th (7.5 weeks late), we did receive our documentary film, raw footage, and a $200 refund. Our final products; 5 minute highlight film, full 1+ hour documentary film & 5 hours of raw footage were all beautifully done and captured our day perfectly. At the end of the day, we are in love with our video, and so beyond happy we have it. My husband and I are both equally frustrated with the delay, as we are happy with our results. During our delay period, we planned several different "viewing parties" with our families, which continuously got canceled, which was heartbreaking. Would I want any other bride and groom to experience this? No, but at the end of the day, we did get a beautiful product that we can hold on to the rest of our lives.

    By reading some of the more recent reviews, it is obvious that White Elms is having internal issues they are trying to work through. It is unfortunate to see people ripping this company to shreds for a late product. At the end of the day, we paid for the service we got, and love it.

    If you believe White Elm is the best fit for your day, then I encourage you to move forward with caution knowing what is potentially on the other side.

    Thank you to our videographers and the White Elm editors, who do not get enough credit.
  • Amanda
    Amanda Sent on 08/06/2024
    3.4 out of 5 rating
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    A budget option that delivered what we wanted!

    We really enjoyed working with White Elm for our wedding. We originally didn't think we'd have room in our budget for a big videography production, but White Elm was the right balance of service and cost for us. Their model of contracting with local videographers for wedding day was a little different for us, but we were impressed with how consistent their editing style was across multiple shooters. We loved watching our video to relive our special day and are grateful we have these memories for years to come.
  • A
    Amber Sent on 06/11/2024
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    Honestly look elsewhere

    The price seemed pretty good compared to some others I saw, so since I was in the edge of booking video or not I figured I’d book. But I wish I would have went with a newer vendor just looking to learn/get experience as it would have been cheaper and probably a quicker turn around.

    They make you choose from lots of songs they provide which is not many and none were what I was looking for. So that was sort of disappointing when I wanted to pick a specific song and now feel like I have no connection with the songs over my video.

    The turnaround took 21 weeks to deliver the video. It was only a 3 minute video. One of their smaller packages. 16 weeks, which is their normal turnaround is always extremely long, so going over by 5 weeks was outrageous to me. They offered $200 for their delay, which honestly I just don’t think was worth what I paid for what I got. Just make sure you’re looking at the delivery expectancy because you can find similar prices for a faster turnaround and better packages.
  • M
    Melissa Sent on 12/12/2023
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    Not returning footage

    Hey All,
    It seems like White Elm has taken a turn for the worse. As I'm seeing from other reviewers on Wedding Wire, Facebook, and Google, White Elms has either fallen VERY behind in their work or something worse is going on. They are about 5 weeks post contract commitment to return our footage. They are communicating back, but it's vague and will not commit to any deadlines. Seems like they were good, but probably not a safe choice for 2024 Brides.
  • Julianna
    Julianna Sent on 12/06/2023
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    4 Weeks After Deadline and Still No Video

    Four weeks past the original deadline, and we still don’t have our films. White Elms has failed to meet their own contract and they don’t care.

    Our day-of videographers were timely and professional, but everything else about this experience has been beyond disappointing.

    We decided to invest in wedding videography because a family member was diagnosed with cancer and would not be able to attend the wedding. This was a big decision for us but we knew it would mean so much to have this footage to share with those who could not be there.

    All communications with White Elms has been impersonal and minimal. During the wedding planning, I did not think too much of it. But once the 16 week deadline for the film came and went with no word, I was worried.

    White Elms only responds to every other email with short, vague responses. Other than apologizing for delays due to editors being out sick, they have made no efforts to make this up to us.

    Overall, I cannot stress enough how disappointing this service has been. And to make matters worse, it truly seems that White Elms does not care.
  • M
    Meghan Sent on 03/01/2023
    1.8 out of 5 rating
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    Poor communication

    The one and only regret we have from our wedding is working with White Elm Films. We originally booked them because they had good reviews, responded back to our inquiry in a timely manner, were available for our wedding date and reasonably priced. However, after we booked and paid in full, we no longer experienced that type of customer satisfaction. Anytime I'd email asking basic questions, I was referred to their planning guide and not given a direct answer. A week prior to the wedding, I emailed asking the videographers names and if they have any dietary restrictions (....two normal questions to ask...) and I was told again to refer to the planning guide and that they do not give out that information to couples, which was extremely concerning given I wasn't asking for much. Day of the wedding, two random people showed up and said they were the videographers. It was a very uncomfortable situation to not have even known their names and they just showed up in both our getting ready suites. The only good part about White Elm Films were the two videographers we had on site. They were both such friendly personalities and truly were with us every step of the way.

    After the wedding is where it gets even more frustrating. Post wedding, White Elm Films sent us a generic email that included the following statement: "Please refrain from asking for updates on your delivery date as this slows down our process" which I found to be incredibly rude and insensitive. In our contract, it states that we will receive all video content no later than 16 weeks after our wedding. I refrained from following up/touching base with them, as I was encouraged not to ask any questions. Sixteen weeks goes by, and we don't hear anything from White Elm Films regarding our content. I followed up with them and asked them when our video will be ready, and they told us that their staff was sick and they do not have an ETA they can provide us on when we will receive our video. I voiced my concerns and asked them to provide an ETA of the video and I was told "We cannot give an exact ETA because it is an artistic process." While I understand this is an artistic process, I found this again to be extremely rude, given the original contract states it will take less than 16 weeks. I found it interesting that they were able to promise content in a written contract, but not when they were behind schedule on their own terms. To their credit, they essentially acknowledged it was their fault by offering us an extended documentary and a $250 credit

    We ended up finally receiving our video a month after it was promised in our contract. The video was good, but there were clips from someone else's wedding in all our videos (the highlight reel, documentary and raw footage). I'm truly unsure how this happened and how White Elm Films failed to recognize it was not part of our wedding. The footage not from our wedding was clearly not ours - it was extremely evident. I asked them to remove it, and they did and had to follow-up and wait again for updated footage which took about 2 additional weeks.

    Overall, I am only giving them the rating I did because we did like the staff members we had day-of. Otherwise, I would not recommend their services.
  • J
    Jenna Sent on 01/19/2025
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    Not worth the money. You get what you pay for. Splurge for professionals.

    You get what you pay for. This is not worth it.

    To start, they didn't send us any video or update for 6 months despite our contract guaranteeing 4 months max.

    We got married over a year ago and I have only watched the videos once because it's brought up so much frustration and anger. This was the most important aspect of the day to me & the quality of the videos is horrible.

    I would not recommend the two videographers who came to my wedding to any one. The head videographer bragged that he was one of the company's favorite, yet I don't understand why.

    Raw Footage:
    This was supposed to be a 'bonus' because we paid in full. We were so excited that we could use this footage to create our own videos and get all of the behind the scenes shots. However, the footage is dark and blurry, not to mention so zoomed in. It's not even natural light, just dark and the footage is so bumpy it makes you sick to watch. This was hardly a bonus, but a let down.

    Venue Footage/Drone Footage:
    My venue was the most magical place and yet there is no footage of it at all, despite me specifically asking for pan outs of the venue and the small details captured. There was only 1 quick clip of my entire cocktail hour and most of it was my violinist and the table setting mirrors...not picturesque whatsoever.
    They never came in before people arrived to get the footage, so what did they do in all of the extra time they had when we were getting ready for the ceremony?

    Not to mention my actual ceremony space!! We paid extra for the drone and that was among the biggest let downs! Not once, was there a pan of the ceremony space --in use or before. There was no footage of the beautiful glass windows of the building, the gardens or any significant highlights to show off its beauty. Instead, they panned out to the swamp lands of the fields behind the venue itself and showed the construction going on one half of the property...literally the last things I would've wanted filmed. Such a waste of money..we never even got the drone footage except in the highlight reel...I should've just bought my own drone and had my cousin film it.

    Highlight Reel: Overall I was happy with the clips chosen, but there were still so many things I would have changed but can't now.

    -Why weren’t there any of the footage of our reception space or cocktail hour put into the short clip?

    -Why were the the flip flop baskets shown and for so long? (they could've filmed our cake or sweethearts table or literally any other detail)

    -We had 272 guests and yet the same 5 people were shown dancing? Seems like they captured all of 10 minutes of the dancing.

    Dancing videos:
    My photographer got a better clip--she actually went to up the stairs and took a video of all 272 people dancing. Yet your videographers couldn't capture more than a handful of the same guests dancing and that was only include in the highlights.

    When it came to the important individual dances with our parents and first dance, they were shaky and blurry. I get sick watching the switch between camera lenses. How is this professional?


    Ceremony Video-
    Not much more to say than shaky, blurry and zoomed in on my mother's chest for all of the walk-ins.

    Overall, I would never recommend your company based on the work of these two videographers and I'm sorry they have to tarnish your reputation, but I'm also sorry that they ruined capturing memories that I will never get back.
  • K
    Kellie Sent on 07/11/2023
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    Their low price model comes at a cost

    A wedding video deserves more care and attention than we ever got from White Elm Films. A reputable wedding vendor would never send the emails we received from White Elm in the weeks before our wedding. And a committed business owner would do everything possible to meet contractual deadlines and deliver a wedding video with the quality as advertised. Booking White Elm Films was the worst decision we made related to our wedding.

    We had such wonderful experiences with all of our other wedding vendors and we feel compelled to write this review to warn other couples about the things we wish we knew.

    You will never get the names and contact information for your videographers (who are independently contracted by White Elm), and you are not permitted to speak to them before your wedding day. After you book, you will be discouraged from asking questions and will communicate with White Elm only through cookie-cutter questionnaires.

    For example, a few weeks before our wedding, we asked Holly (one of the owners) how to communicate our getting ready hotel room numbers and if the videographer’s microphones could interfere with the band's microphone. In response, Holly took more time to send us a series of mean, condescending emails instead of the brief moment it would have taken to be helpful, kind, or simply answer our questions. She directed us to White Elm’s FAQs (which did not answer our questions), and ended her emails by stating that our asking questions displayed a "unique unwillingness to follow simple instructions." This caused us a ton of stress during what should have been a really happy time as we approached our wedding day. Spoiler alert: White Elm has since edited their FAQs to answer our exact questions.

    Our contract required delivering our video in 16 weeks, but White Elm didn’t deliver. After 16 weeks came and went, we emailed Holly for the first time since being subjected to her aggressive emails. Only then did she tell us that her team had been sick and out of the office "more than expected" and that the editing schedule was weeks behind.

    Once we finally received our video 2.5 weeks late, we were seriously disappointed. The reception sound quality was misaligned with the video, just as we had feared. And the ceremony audio quality is terrible for our vows, the readings, and singing. They promised “professional audio” but we got amateur, at best. We asked for corrections, and in response, we were scolded for having so many comments and charged $250.

    To top this all off, while waiting for our video, we came across Holly and Luke's public Instagram account and Youtube channel, which reveals that instead of working at White Elm full-time, they are in the process of travelling to a list of 50 countries, advertising themselves online as a "perpetually jet lagged" travel couple. They seem very happy to take your money and travel the world, but don't have the time to answer questions from clients, meet contractual deadlines, or produce a professional product. Their detached business model is misplaced in the wedding industry when dealing with such important moments.
  • N
    Nora Sent on 03/28/2024
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    Do NOT recommend

    I would not recommend this company. When I spoke with Holly before booking, she said they contract local videographers (who were great BTW) and then she/her husband do all the editing. There was next to no communication leading up to the wedding other than a few forms to complete.

    When it came time to receive our film, they missed the deadline. I had to reach out to them first and ask where the film was. It is one thing to run behind, but it is another not to communicate it. Holly tried to blame a project manager, but ultimately this is your company and you are wholly responsible. She wouldn't give me a timeline for when we would get the film and said that their editing team was behind and working as fast as they can (sounds like they outsource the editing now unlike my original conversation with her). We ended up getting the film about a month later and they gave us a very small refund.

    In the end, the film came out decent and we are glad we have it, but the editing is average at best and it feels very rushed. I also paid the entire payment upfront to receive the raw footage and the raw footage has a haze over it so it is hard to watch. I emailed and asked for the haze to be taken off and she said it is the color grade of the video before editing. Apparently an iphone has high quality color grading than the cameras they use...
  • Mel
    Mel Sent on 01/22/2024
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    Unprofessional

    I do not recommend white elm films. This does not pertain to their videographers that are outsourced but the company itself and its owners. It has been more than 16 weeks from our 9/2023 wedding and they have not given us any wedding footage as stated per contract. The owner, Holly, sent me an email placing blame on her project manager for not abiding by the 16 week due date stated in our contracts that our videos would be delivered. We still don’t have any videos and she refuses to put a set ETA on it. The worst part is that her and her husband are travel vloggers and they have been posting new travel videos daily. In other words, they prioritize their travel and taking money from couples as opposed to prioritizing the wedding videos that so many couples have not received. We are seeking legal council for this mess if they do not give us our footage or give us a full refund. A wedding is a special once in a lifetime thing for us and thanks to white elms, we have no videos of it. AWFUL, UNPROFESSIONAL, HORRIBLE company.
  • L
    Lauren Sent on 01/15/2024
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    Never got my video

    I got married in September 2023 and still have no video or even a preview yet in January 2024, after the waiting period of 16 weeks was over, and still have no ETA. I know I am not the only one going through this with them – some waiting even longer. They blamed their project coordinator, but I feel the owners are responsible. I had guests complain about the head person they sent. Disappointed and would not recommend.
  • T
    Tara Sent on 01/14/2024
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    A disappointing experience

    I would not recommend hiring White Elm Films for your videography. Like many others have stated, our video took 6 months to get delivered, even though the contract stated 16 weeks. This is a consistent theme across reviews on wedding websites, Google, and Reddit.

    They blamed the delay on their project manager, but the owners are wholly responsible for anyone they hire.

    The video itself looked nothing like their highlight reel or example videos - the color editing was totally inconsistent, and it seemed like a rushed job. It’s not a video that I’m excited to share with friends and family, and I’m very disappointed overall.
  • S
    Sierra Sent on 12/19/2023
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    Save yourself & book someone else

    We hired this company for our June 2023 wedding. At the time I hired them, there were so many glowing reviews. Their contract clearly states that any time from your event date to 16 weeks later, you'll have your films. We expected them mid-October, but I was the one to realize that they were 4 days late without notifying us. Not a big deal at first, so I reached out for an update on the process. The manager emailed back saying she'd look into it & give us an update. A few days go by, no update. I reach out again, this time they were waiting waiting on compressed footage & we should have it in the next 2 days. 2 days goes by, no film. I emailed again, no response. At this point, its 3-4 weeks after the agreed upon contractual timeframe. I emailed one more time requesting an update, which took over 24 hours to be answered. I sent a certified letter to the business, stating that if we didn't receive the films in 14 business days from the receipt of the letter, we'd file with small claims court. A few days go by, and we finally received our footage about 6 weeks after the contractual timeline. After further digging, we learned that this "nationwide" company only has a handful of actual employees, and contracts out the videographers (which were amazing & this review is not a reflection of the people who came to film our wedding). Communication is awful. You cannot call the phone number listed, its "only monitored for outgoing calls." Email response is slow, if you have a question before your wedding they just direct you to the website. Also, you can't email them from your event date throughout the 16 weeks of work time or "you'll slow down the process." The films turned out good, I'm happy with them. However, the stress of investing so much money into videos of our special day was unneeded. I seriously suggest looking into vendors close to you.
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    Golnar Sent on 06/08/2023
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    Worst Wedding Vendor

    The day of our wedding, the videographers showed up one hour late. 18 weeks later, we received our wedding videos- a highlight reel, edit of the ceremony, dances, toasts, and the raw footage. There are no shots of my dress, and during the processional both cameras were pointed towards the groom, so they only caught the tail end of me walking down the aisle, from behind. Since they were late, they used the cocktail hour to get drone shots and didn’t get any shots of us with our bridal party. A lot of our ceremony video is out of focus, and almost everything throughout the videos is in close up so you never really get to see our venue and how beautiful it was. The vendor states in their contract, “Studio makes no guarantee that it will capture or feature any single event, guest, interaction, or location" and “As such, these other named films may include more shakiness or out-of-focus shots, due to the nature of long-form recording"). But I still don't understand why both cameras were shooting close ups instead of one camera getting wide shots while the other one got close ups. Our photographer captured a beautiful wedding, yet somehow the video did not. Our videos don’t look like what they put on their site, and I replied back to them explaining my deep disappointment in all of this, and they never replied back to me. A week later I commented on one of their pinned instagram posts and they unpinned it to bury my comment, but still haven’t replied back to me to acknowledge anything or even attempt to apologize. I commented again asking why they hadn't responded to me, and they deleted my comments, but still didn't reply. I highly do not recommend this vendor.
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    Ann B. Sent on 11/08/2022
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    Never Showed Up

    Our experience with White Elm was very unprofessional. It started out with somewhat aggressive emails for being one day past a deadline to turn a form in (not money related). Then day of the wedding…they never showed up. No phone call, text, email- nothing. They were to arrive around noon when the photographer did. When they did not, my planner tried to get in contact with them to no avail for over an hour. When she finally was able to contact someone, they told us the videographers got Covid and would not be showing. They never made an attempt to contact us the night before (when they knew) which would have given us enough time to find someone else to fill in. They then suggested we have a GUEST film the entirety of the wedding on an iPhone which they would edit…

    I understand Covid is an unforeseen event, but it’s been around a while and you need to have a backup. At the very LEAST contact the couple or planner and make them aware of the situation so they can make other arrangements. When they emailed their “apology” they blamed it on poor timing. This wasn’t poor timing, it was poor planning by not having a backup and not communicating. Because of White Elm, we don’t have a wedding video- something we can never get back.
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