White Door Events Reviews

Reviews

• Ginger M. Sent on 10/25/2021
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0
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    5.0
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    5.0

  Mother of the Bride

  Great options for everything from the dance floor to a comfortable couch for the bride's room to an 8' Oscar statue in the reception for our moviethemed wedding.
  Easy to work with, fully understandable contract, easy to pay. Very responsive staff. Professional set up crew.

  Great options for everything from the dance floor to a comfortable couch for the bride's room to an 8' Oscar statue in the reception for our moviethemed wedding.
  Easy to work with, fully understandable contract, easy to pay. Very responsive staff. Professional set up crew.
• Sabrina Sent on 02/24/2020
  5 out of 5 rating

  5.0
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    5.0
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    5.0 out of 5 rating
    5.0
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    5.0
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    5.0
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    5.0 out of 5 rating
    5.0

  Great Customer Service

  The staff was patient and they have a beautiful selection of decor!

  The staff was patient and they have a beautiful selection of decor!
• Alicia M. Sent on 10/25/2019
  5 out of 5 rating

  5.0
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    5.0
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    5.0 out of 5 rating
    5.0
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    5.0
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    5.0
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    5.0 out of 5 rating
    5.0

  White Door has everything you could want

  White Door's catalog is huge! They have everything you could want to bring your wedding vision to life. My representative was very responsive and helpful, and their stuff is beautiful. They handle all the set up and break down and delivery. It was so so easy. The only thing that happened was that they ended up not having enough of the tables I wanted...not sure what happened. But they replaced it with a super similar table and it wasn't even noticeable. Highly recommend them!

  White Door's catalog is huge! They have everything you could want to bring your wedding vision to life. My representative was very responsive and helpful, and their stuff is beautiful. They handle all the set up and break down and delivery. It was so so easy. The only thing that happened was that they ended up not having enough of the tables I wanted...not sure what happened. But they replaced it with a super similar table and it wasn't even noticeable. Highly recommend them!
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• Blaine C. Sent on 10/06/2019
  5 out of 5 rating

  5.0
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    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Excellent service!

  White Door provided and set up our marquee, tables, chairs and some very last minute extension cords for our outdoor wedding. Everything was as we asked, and handling the last minute request was truly above and beyond our expectations. Kaylee was super helpful! We definitely recommend their services.
  

  White Door provided and set up our marquee, tables, chairs and some very last minute extension cords for our outdoor wedding. Everything was as we asked, and handling the last minute request was truly above and beyond our expectations. Kaylee was super helpful! We definitely recommend their services.
  
• Katie G. Sent on 01/06/2018
  5 out of 5 rating

  5.0
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    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  We worked with Olivia to order decor for our big day! She was wonderful to work with and helped make our vision come to life. Having our pre-lit trees down the aisle and the boxwood and hedge wood slats as the backdrop for the ceremony was a dream! Thank you White Door Events! Our wedding wouldn't have been as beautiful without you.

  We worked with Olivia to order decor for our big day! She was wonderful to work with and helped make our vision come to life. Having our pre-lit trees down the aisle and the boxwood and hedge wood slats as the backdrop for the ceremony was a dream! Thank you White Door Events! Our wedding wouldn't have been as beautiful without you.
• N Sent on 05/16/2017
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0
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    5.0

  Dealt with Dreama.. she was a great help in making my daughters vision come to life..thank you

  Dealt with Dreama.. she was a great help in making my daughters vision come to life..thank you
• Cindy Sent on 02/14/2017
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0
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    5.0 out of 5 rating
    5.0

  We were very pleased with the quality of service White Door Events provided. They were so easy to work with and took extra good care of us. My daughters wedding was on New Year's Eve. White Doors employees were very gracious working over the holiday. I will definitely use them again.

  We were very pleased with the quality of service White Door Events provided. They were so easy to work with and took extra good care of us. My daughters wedding was on New Year's Eve. White Doors employees were very gracious working over the holiday. I will definitely use them again.
• Caroline Sent on 12/28/2016
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0
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    5.0 out of 5 rating
    5.0

  They supplied the linens and loveseats and a bar for my wedding at The Columns! These items transformed the room
  to a show stopper! Their products are beautiful!

  They supplied the linens and loveseats and a bar for my wedding at The Columns! These items transformed the room
  to a show stopper! Their products are beautiful!
• Shelby Sent on 02/21/2017
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0

  I used White Door for my wedding and I am so thankful I did! I got married at my parents house and tasked White Door with essentially turning a backyard into a full blown wedding venue and they did not disappoint. From the tent, the lighting, dance floor, tables, generator, chairs, decorations, bathrooms..you name it! White Door went above and beyond for us to achieve the elegant backyard look we were going for. Beth and her team were so wonderful to work with during the planning process and made sure everything was absolutely perfect before guests arrived. We seriously could not have had our wedding without White Door. I highly recommend them for any type of event! They can turn your vision into a reality.

  I used White Door for my wedding and I am so thankful I did! I got married at my parents house and tasked White Door with essentially turning a backyard into a full blown wedding venue and they did not disappoint. From the tent, the lighting, dance floor, tables, generator, chairs, decorations, bathrooms..you name it! White Door went above and beyond for us to achieve the elegant backyard look we were going for. Beth and her team were so wonderful to work with during the planning process and made sure everything was absolutely perfect before guests arrived. We seriously could not have had our wedding without White Door. I highly recommend them for any type of event! They can turn your vision into a reality.
• 
  User2606792 Sent on 05/13/2016
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0
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    5.0 out of 5 rating
    5.0

  Dreama and the team at White Door Events are wonderful! Their products are absolutely beautiful and very well taken care of and it was so fun to go through their show room, picking out linens and furniture and other items for my wedding. They were always very quick to respond and always friendly, professional, and easy to work with. Rentals can definitely add up, but it's worth it for the great service and their well-maintained and great selection of products (other rental companies had some items that were really worn out and didn't look good, but White Door's products are all like-new and you can tell they really care about what they do and what they rent). We got quite a few compliments about our linen selection, our comfy furniture setup, and other rentals and we're so happy we chose them. I would definitely recommend them and I'd certainly use them again too.

  Dreama and the team at White Door Events are wonderful! Their products are absolutely beautiful and very well taken care of and it was so fun to go through their show room, picking out linens and furniture and other items for my wedding. They were always very quick to respond and always friendly, professional, and easy to work with. Rentals can definitely add up, but it's worth it for the great service and their well-maintained and great selection of products (other rental companies had some items that were really worn out and didn't look good, but White Door's products are all like-new and you can tell they really care about what they do and what they rent). We got quite a few compliments about our linen selection, our comfy furniture setup, and other rentals and we're so happy we chose them. I would definitely recommend them and I'd certainly use them again too.
• Hannah Sent on 05/12/2019
  4.4 out of 5 rating

  4.4
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    5.0 out of 5 rating
    5.0
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    4.0 out of 5 rating
    4.0
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    5.0 out of 5 rating
    5.0
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    4.0 out of 5 rating
    4.0
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    4.0 out of 5 rating
    4.0

  Loved Working With White Door

  I had the privilege of working with KayLee throughout my wedding planning process. She was incredibly kind, professional, and responsive to all of my questions and emails. The White Door warehouse is absolutely amazing. Their selection and quality is unmatched. They have pieces for any style or theme! Kaylee walked through with us and helped us choose pieces that fit my overall look and budget. She was extremely helpful as I was planning my wedding long distance. She replied to my (dozens and dozens) of emails every time I thought of something new. White Door is incredibly professional and transparent. I would definitely work with them again. All of my rentals were set up on time, to my liking, and in mint condition. I would not have been able to achieve the look I was going for without the pieces from White Door!!

  I had the privilege of working with KayLee throughout my wedding planning process. She was incredibly kind, professional, and responsive to all of my questions and emails. The White Door warehouse is absolutely amazing. Their selection and quality is unmatched. They have pieces for any style or theme! Kaylee walked through with us and helped us choose pieces that fit my overall look and budget. She was extremely helpful as I was planning my wedding long distance. She replied to my (dozens and dozens) of emails every time I thought of something new. White Door is incredibly professional and transparent. I would definitely work with them again. All of my rentals were set up on time, to my liking, and in mint condition. I would not have been able to achieve the look I was going for without the pieces from White Door!!
• Sarah Sent on 10/08/2017
  2.3 out of 5 rating

  2.3
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    2.0 out of 5 rating
    2.0
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    4.5 out of 5 rating
    4.5
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    2.0 out of 5 rating
    2.0
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    2.0 out of 5 rating
    2.0
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    1.0 out of 5 rating
    1.0

  White door events did draping and the linens for my wedding. I was told they would be there to set up the day prior to my wedding. When we got to the rehearsal it was not done. Then I was told they would be there at 12 the day of the wedding. Again, didn’t show. My coordination called them and she was told they would be there at 3. That didn’t happen either. They finally showed up at 4-4:15 and the wedding started at 530. Some of my guest were arriving at 5. They made my day chaotic. I had high hopes for this company.

  White door events did draping and the linens for my wedding. I was told they would be there to set up the day prior to my wedding. When we got to the rehearsal it was not done. Then I was told they would be there at 12 the day of the wedding. Again, didn’t show. My coordination called them and she was told they would be there at 3. That didn’t happen either. They finally showed up at 4-4:15 and the wedding started at 530. Some of my guest were arriving at 5. They made my day chaotic. I had high hopes for this company.

  White Door Events's reply:

  Sarah,
  We apologize to hear your experience was anything short of exceptional as this is what we always aim for with our wonderful clients. We take it very seriously when we fail to do our job as promised and realize fully how important your day was to you and to your family. We hope that the atonement taken outside this review further exemplifies our apologies. With over 30 years experience in the industry, serving thousands of clients, we have learned that unfortunately every now and then logistical hiccups can occur. We apologize for our tardiness and hope that one day we would have the opportunity to make your experience exactly what you hoped for.
  
  We would like to share some information with you regarding your above review as well. You mentioned we were to be on site Friday, the day before to set your event. Unfortunately, that is not accurate and per the venue’s direction we could not arrive to set your event until Saturday after 12:30 PM. This does not excuse any tardiness there after. We do want to make sure you have all the accurate information as your business and confidence in our abilities are extremely valuable to us as a White Door team. We hope that your special day was nothing short of magical once set and we wish you all the best. Please accept our deepest apologies and we hope one day you will turn back to White Door Events giving us another chance to make it right!