Whidbey SeaTac Shuttle, Charter & Limo Reviews

Reviews

• Whitney Sent on 06/26/2018
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  We hired Whidbey SeaTac Charters to transport our wedding guests to and from our ceremony location, 25 minutes from our reception. Wayne was super helpful with the entire process and even called a couple days before to check in and confirm all locations. All of our guests arrived on time and we couldn't have been happier with their service! Their pricing was great and we would highly recommend them to anyone looking for transportation for their wedding. Thank you so much!

  We hired Whidbey SeaTac Charters to transport our wedding guests to and from our ceremony location, 25 minutes from our reception. Wayne was super helpful with the entire process and even called a couple days before to check in and confirm all locations. All of our guests arrived on time and we couldn't have been happier with their service! Their pricing was great and we would highly recommend them to anyone looking for transportation for their wedding. Thank you so much!
• Jacqueline Sent on 03/27/2015
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  I would reccomend Whidbey sea tac shuttle to anyone. They transported our group of annoyingly intoxicated people from our wedding to our after party with a smile. Thank you for being so kind

  I would reccomend Whidbey sea tac shuttle to anyone. They transported our group of annoyingly intoxicated people from our wedding to our after party with a smile. Thank you for being so kind
• Jacqueline Sent on 06/12/2012
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Excellent! I would highly recommend this company anytime. Easy to work with and very professional. Thank you for making the end of the wedding day so special for the bridal couple!

  Excellent! I would highly recommend this company anytime. Easy to work with and very professional. Thank you for making the end of the wedding day so special for the bridal couple!
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• Jacob Sent on 05/21/2012
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  I found this limo service to be of high quality. I was very pleased with the service offered, and would definitely recommend it to a friend.

  I found this limo service to be of high quality. I was very pleased with the service offered, and would definitely recommend it to a friend.
• Emelie Sent on 10/23/2013
  4.8 out of 5 rating

  4.8
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    4.0 out of 5 rating
    4.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  They did an amazing job working with our budget. They have this great 2/1 split where they used 2 shuttles to get folks there and then keep one there all night long so people can leave when they want to -- at any point. It was a great service. I would highly recommend it!
  

  They did an amazing job working with our budget. They have this great 2/1 split where they used 2 shuttles to get folks there and then keep one there all night long so people can leave when they want to -- at any point. It was a great service. I would highly recommend it!
  
• 
  User769543 Sent on 04/05/2012
  4.7 out of 5 rating

  4.7
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    4.5 out of 5 rating
    4.5
  • Professionalism
    4.5 out of 5 rating
    4.5
  • Value
    4.5 out of 5 rating
    4.5
  • Flexibility
    5.0 out of 5 rating
    5.0

  Drivers were friendly and helpful. I was very pleased with the services provided and would happily recommend this service to anyone

  Drivers were friendly and helpful. I was very pleased with the services provided and would happily recommend this service to anyone
• Alec T. Sent on 07/07/2019
  2.8 out of 5 rating

  2.8
  • Quality of service
    1.0 out of 5 rating
    1.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    2.0 out of 5 rating
    2.0
  • Value
    3.0 out of 5 rating
    3.0
  • Flexibility
    3.0 out of 5 rating
    3.0

  Poor customer service. Lack of communication

  Driver was disrespectful to our wedding guests and had a lack of knowledge in dropping off guests based on their island lodging locations causing confusion amongst the folks riding the bus. Some were on the bus for over an hour but staying less than 10 min from the venue.
  
  Message to management, communication goes a long way. Let the guests know the anticipated path of travel. Do not bad mouth guests on the bus or insult the patrons using your service

  Driver was disrespectful to our wedding guests and had a lack of knowledge in dropping off guests based on their island lodging locations causing confusion amongst the folks riding the bus. Some were on the bus for over an hour but staying less than 10 min from the venue.
  
  Message to management, communication goes a long way. Let the guests know the anticipated path of travel. Do not bad mouth guests on the bus or insult the patrons using your service

  Whidbey SeaTac Shuttle, Charter & Limo's reply:

  We sincerely apologize for the experience you and your wedding guests received during your recent charter. We at Whidbey SeaTac Shuttle strive to offer our clientele the best in customer service and would like to discuss your experience. Please call our office at 360.679.4003 and ask for Joanne Skaar, Office Manager.
• Shea O. Sent on 12/19/2023
  1 out of 5 rating

  1.0
  • Quality of service
    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0

  Sneaky company

  Flight was cancelled by the airline - called them as soon as they opened, they told me that they wouldn't refund the fare as it was same day.. but were nice enough to waive the $10 "cancellation fee." What a steaming pile!
  
  Have used for over 15 years, but won't be using again.

  Flight was cancelled by the airline - called them as soon as they opened, they told me that they wouldn't refund the fare as it was same day.. but were nice enough to waive the $10 "cancellation fee." What a steaming pile!
  
  Have used for over 15 years, but won't be using again.
• 
  User860081 Sent on 07/11/2012
  0.6 out of 5 rating

  0.6
  • Quality of service
    0.5 out of 5 rating
    0.5
  • Average response time
    0.5 out of 5 rating
    0.5
  • Professionalism
    0.5 out of 5 rating
    0.5
  • Value
    0.5 out of 5 rating
    0.5
  • Flexibility
    1.0 out of 5 rating
    1.0

  Kevin of Whidbey Island Shuttle was great to work with. It was good to work with a company that understood the logistics of our wedding in relation to South Whidbey Island.

  Kevin of Whidbey Island Shuttle was great to work with. It was good to work with a company that understood the logistics of our wedding in relation to South Whidbey Island.

  Whidbey SeaTac Shuttle, Charter & Limo's reply:

  Thank you for the positive comments regarding our service. It sounds like we met all of your expectations. I can only assume that the 1 Star rating was a mistake. Thank you again for choosing Whidbey SeaTac Shuttle & Charter for your transportation needs.