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Where the Magic Begins Reviews

Where the Magic Begins

Where the Magic Begins

Plymouth, MA
4.8 out of 5 rating, 34 reviews
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Reviews

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    Susan Sent on 10/06/2021
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    Great Job done

    Working with Shelley was the best decision we ever made. We currently live in NY and we could have never created our dream wedding in Dennis MA. without her. She went over and beyond in so many ways. she nailed our ideas to the tee and it truly was a dream come true. We are so thankful we found Shelley.
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    Lauren Sent on 09/07/2016
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    We had a completely DIY wedding and everything was planned out with spreadsheets and detailed set up instructions for our friends. We had a tight budget and are very self sufficient. Then we worried - what if there was a snafu, who would keep track of timing, what about making sure loose ends were tied up at the end of the night? We didn't want to worry about these things - we wanted to have fun. And, at the last minute, we booked Shelley whose rate was exceptionally reasonable. She showed up smiling, ready to be put to work, and made our day SO PERFECT. We were able to soak up our family and friends and had zero worries. She is worth every cent and then much more. If you're thinking about a totally DIY wedding, book Shelley so you can actually enjoy the night.
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    Mara Sent on 07/03/2015
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    I am so glad I found Where The Magic Begins. They went above and beyond through the entire planning to make everything happen

    Mara
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    User1715387 Sent on 07/16/2014
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    Shelley has remarkable talent and amazing energy. She took my color choices and turned the ceremony and reception space in a wedding masterpiece. Amazing is not wonderful enough to describe Shelley and her team at Where The Magic Begins. As a bride I could tell the she loves what she does, which made me love our day even more.
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    Kimi Sent on 06/12/2014
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    If you want a flawless wedding, with a professional fun loving person, you should go to Shelley at Where The Magic begins. The best money we spent on our wedding was having Shelley as our Day of Planner. She wasn't just our day of planner she helped me when I was stressed, she came to our rehearsal dinner and went out of her way to work really hard the day of the wedding. Our wedding was perfect Thanks to Shelley. You will come to realize that all your hard work will be actualized by your vendors, so picking the right ones is very important. Shelley is the best of the BEST!

    Kimi & Jay
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    Morgan Sent on 06/11/2014
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    Shelley was absolutely amazing and the money we spent using her for our planner was the best money we spent on the whole wedding.. We instantly loved her when we did a phone interview-she totally understood our vision and carried it through perfectly. She was an amazing resource. We had a destination wedding and let Shelley to all the work-we had not been and did not go to Cape Cod until the wedding, so we trusted Shelley for everthing. From venue to catering to getting flowers from the farmers market. She was super organized and always on top of things. At our wedding weekend, she was amazing, unobstrusive and perfect. All our guest kept commenting on how unstressed we were-our response was- shelley is taking care of everything. We had her as the entire event planner/coordinator and she was worth every cent!!! We could not have been happier with her and recommend her to anyone and everyone!!

    Morgan and Sandy
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    Addie Sent on 06/10/2014
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    I cannot speak highly enough of the care and coordination that Shelly was able to provide for us on our wedding day. She put together so many details and made sure that the day and evening containued on in an effortless manner. Our day was amazing in everyway and know that without Where the Magic begins it would not have functioned the way it did. I cannot list the number of guest that were impressed by our planners ability to orchestrate the day and evening, and all comments on her personality reflect the truly amazing person she it.

    Addie & Dan
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    Kim Sent on 05/13/2014
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    I could go on and on but these are only a few words that come to mind when describing Shelley. She is a true people person ~ Her passion for wedings, people and life shines . She took the time to get to know us and every detail we wanted on our wedding day. She made my wedding dream a reality.

    Kim & Jeff
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    Katie Sent on 09/20/2013
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    The thought of having to plan and organize every detail of my wedding reception was intimidating. Then I discovered Where The Magic Begins. I knew after the first consultation that Shelley would help my fiance' and me coordinate the perfect reception, one that we could enjoy with peace of mind knowing that everything was under control. Shelley was extremely helpful and accessible throughout the planning process. She provided a detailed checklist personalized to our wedding needs. Her ideas made the reception site more beautiful and managed all of our vendors. The reception was perfect. Our guest had fun and most importantly, we were able to enjoy every minute of it without worrying about a thing.


    Katie
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    Alexas Sent on 09/18/2013
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    Shelley is highly responsive and personable and made the planning process a joy. She seems to truly love what she does which is reflected in the efford and personal details put into each of the weddings she plans.
    Alexas G.
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    Mie Sent on 09/17/2013
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    I had a destination wedding in June and I am so thankful to have met Shelley. From the start, she made me feel comfortable and was easy to work with. Shelley has exceptional creativity and is very organized and timely. Despite living in Virginia, it was very easy to keep in touch with her via email or phone. Shelley and her girls turned my wedding visions into a reality. Everthing to the smallest detail was perfect. I loves the vendors they recommended. They were phenomenal and provided outstanding service, Everything on my wedding day turned out so beautiful and perfect.
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    Carl Sent on 09/15/2013
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    We could not have done it without Shelley and her staff. We gave her our specific ideas, and she made them all happen and more. She is super organized, has great taste, and makes the whole process of planning simple and fun.
    She's sweet and caring,and made my wife feel very special and stress free on the big day. She also gave us a lot of great sugggestions. She exceeded our expectations in every way, and went out of her way to make our day the best it could be. We feel lucky to have found her.

    Carl
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    Sarah Sent on 09/15/2013
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    Shelley was invaluable in helping us plan our wedding. Not only did she make sure that she understood exactly what we wanted, but she established a good working relationship with all the vendors & kept our parents happy too.
    She looked after 175 guest effortlessly on the day and made sure that everthing went according to plan, which meant that my husband, the family and I were able to just enjoy the day. I can not recommend Shelley enought, she's the person you want on board when planning the day life!

    Sarah & Jim
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    Eliz Sent on 09/15/2013
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    Shelley was such a wonderful addition to my wedding experience. Her attention to detail was amazing from the schedules she put together for everyone involed, to the way she organized all of the vendors on the actual wedding day. I would highly recommend her to anyone. Elizabeth Tam
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    User1319114 Sent on 09/08/2013
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    We were planning our wedding from a far and could not have done it with the help of Shelley and her staff at Where The Magic Begins. They not only did an amazing job planning, but also executing/coordinating all the details. The girls are creative, responsive and extremely knowledgeable of the wedding industry. They are fun to work with and I would highly recommend them to any bride who is looking for a wedding planner. Thank you Where The Magic Begins for making my dream wedding come true...

    Ellie C.
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    Beth Sent on 09/01/2013
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    Shelley and her staff brought the vision I had to something more beautiful then I imagined. The staff of Where The Magic Begins gave us a totally stress free, enjoyable week with our family. They gave me the confidence in knowing that our wedding would be just that. Thank you for the countless things you did to give us the magical day we deserved.

    Beth & Jim
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    Kayla Sent on 08/08/2013
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    Organized, professional, and a lot of fun to work with. We were thinking about planning the wedding ourselves, but Where The Magic Begins took it to a level we could have never reached on our own. Thgey brought our vision to life.

    Kayla & James
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    Kim Sent on 01/04/2013
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    From the first meeting Shelley made us feel comfortable that she understood our style and vision for our wedding. Throughout the planning phase, Chris and I were increasingly pleased with our decision to hire her as our planner. Her professionalism, experience, and warm personality guided us through every decision. the staff of Where the Magic Begins made the task of planning our wedding a fun and enjoyable experience.
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    Susan Sent on 12/12/2012
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    Best day ever thanks to Shelley and her staff. Her themes are creative and whimsical. You can not go wrong using the team of Where The Magic Begins
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    Heide Sent on 12/11/2012
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    Destination wedding can usually be big undertakings,but with SShelley on board, I knew had nothing to worry about. I had every confidence in the world that she was going to make it a spectacular day and she did. She just took our idea and ran, therefore giving us the best day ever.
    Heidi and Eric
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    Kerri Sent on 11/29/2012
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    The moment I met Shelley I knew my wedding would be wonderful. She made me feel as if she would take care of all the details no matter what came up,. I loved Shelley's sunshiney disposition and can do attitude.
    On the day of our wedding, not only did Shelley take care of all the details but she also doted on me, which was a refreshing and wonderful feeling on such a stressful day. Shelley and her staff knows how to get the job done with a smile on their face and when the big day comes, they know how to pamper the bride and make her feel cared for.

    Kerri Newberry
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    Cathie Sent on 06/26/2012
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    Working with Shelley at Where The Magic Begins for our wedding in Durham, NH was wonderful. She was organized, detail oriented, creative, very professional, and always available no matter what is going on. A blessing to have her on our team. Her ability to manage the little things and ensure we were staying on top of key deadlines for the wedding helped make our wedding a special day to remember. We loved working with Shelley and could not have done it without her help and guidance.

    Cathie and Oscar
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    Candie Sent on 04/10/2012
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    To sum it up, Shelley and her team is the best. She handled every little detail of my daughter's wedding with professionalism and ease. In wanting to have a large part in Sarah's wedding I decided to do most of the decorations myself, and Shelley saved the day by helping me to put it all together. She offers her services for everything you need help with and actually helped me make swarovski crystal bouquets for the bridemaids. She is creative, self assured and her talents are extremely diversified and endless. from the moment you first meet her, every detail of your day will be scheduled, coordinated and confirmed. Shelley gives you peace of mind and confidence that eveything will be handled with extreme care, and it is! If you truley want the best in planning of your wedding day, choose, Where The Magic Begins.

    Mother of the Bride-- Candie
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    Brianna Sent on 03/19/2012
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    Shelley is so organized and trully cares about her clinits. It shows in everything she does. I could not have had such a flawless day if not for Shelley and her staff. When I look back at the planning process/enagement period it was just as it should be, stree free,filled with bliss. Shelley was worth every penny and more in our opinions. I knew everything would be taken care of. The staff of Where the Magic Begins goes above and beyond the call of duty. They are committed to the couple having the wedding they dreamed of. Working with Shelley was the single best wedding related decision we ever made, no regrets. We would hire her again in a heartbeat and I highly recommend her services to every bride to be I know.
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    Cristina Sent on 01/11/2012
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    Shelley was very good about communication and always responded to my emails quicky. I felt that when Italked to her she was able to differentiate between my wedding and the others she was working on. She difinitely made me feel like I had her undivided attention and was always willing to accommodate my request and suggest changes. Her staff was beyond professional and very helpful. They were able to troubleshoot any problems that arose and only informed us afterwards of any changes once solutions had been made. They were great at blending in behind the scenes but were there whenever they were needed. You did an AMAZING job at my wedding. Can not say enought good thing about Where The Magic Begins
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    Angie Sent on 08/10/2011
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    Dear Shelley
    Where do I begin. Thank yo so much for everything that you have done to make our special day a success. We really could not have done it without your professional touch and great job. By far Where the Magic Begins is wonderful. we want to let everyone know how great you are at your job

    Angela and James
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    Meredith Sent on 08/05/2011
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    Shelley was awesome, I found her absolutely helpful on everything. I felt stree free and enjoyed every minute of my day with the husband, family and friends. the wedding party said is was so stree free because Shelley helped out so much. i like how her staff was so punctual with everything.. Where The magic begins was very helpful and made our day run smoothly.
    thanks so much

    Harold and Meredith Carrey
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    Lea Sent on 07/30/2011
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    You were great. Our wedding went so well and it is thanks to you. your constant smile and kind nature was appriciated not just by us but our guest also. We did not have to worry about anything...you were on top of it. I can not even image how it would have been without you. We definitely would not have have enjoyed our day as much as we did
    Lea and James Han
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    Elizabeth Sent on 06/28/2011
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    Shelly went above and beyond for us for our wedding, the price was we paid for her services were well worth it and it was not expensive at all for all the things she did for us. my husband and i live in Worcester MA and wanted a wedding in Plymouth we had no idea about the area so Shelly found our function site and our cake vendor, she knew exactly what we wanted and we got it. I always had contact with her through email or phone call and she always answered any question little or big. she did a great job setting up the facility for the wedding it was perfect and best of all i didn't have to worry about anything the day of the wedding she made it so much easier for us she packed up everything that needed to come home with us so we wouldn't forget anything at the site. Shelly treated us like family every step of the way.
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    Kim Sent on 09/24/2013
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    When Shelley and her team took over planning our wedding the worries were gone. The ceremony and reception were beautiful thanks to Shelleys' tasteful and classy decorating ideas. Everything went off with out a hitch. Our family and friends are stilling talking about the event. We could have never done it with out the team of Where The Magic Begins.

    Kim and Andy
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    Bev Sent on 01/11/2012
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    The girls at Where the Magic Begins are the best. I had a somewhat out of the box wedding and they made it classey and beautiful. They were able to accent both of our personalities in all of the touches. All of my attendants loved they. Shelley and Lexie were so pleasant. They managed all of the details while keeping me calm and stree free. I can not say enought good things about these sweet, stylish and fun girls.

    Thanks B. Kimble
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    Maggie Sent on 03/15/2012
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    If you are planning a south shore wedding and need a planner, look no further, Shelley and Where The Magic Begins is the best of the best. I was lucky enought to find her through my own internet research.Initially I though I could plan the entire wedding on my own. WOW was I wrong!! Thankfully I came to my senses and hired Shelley and her Magic team to coordinate our fairytale wedding. Not only does she know the best venues in the surrounding areas, but she knows all the best wedding vendors. And it gets better, she provides checklist, recommendations, countless emails and phone calls and most of all great support during the planning process. Shelley knows how to keep focused, organized and on track
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    Pauline Sent on 07/09/2017
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    I hired Shelley as the day-of coordinator for my daughters recent wedding based on many of the reviews on this site and our own interview process. Unfortunately, our personal experience did not go as well. She almost was not able to come to the set up of the reception ( ours was a diy ceremony and reception and there were many details she needed to be aware of ), once there she was fine, but didn't go to the rehearsal to help with the line up and hear how things will be going on the wedding day. On the day of, she was not there when venders arrived, my friends had to set up for cocktail hour, etc. In general, we were just very disappointed and not sure about what we paid for. I would greatly hesitate before hiring this company for your wedding.
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    Leah Sent on 10/14/2021
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    Below average

    My experience with Shelley was below average, I had to basically be my own wedding Cordinator the day of my wedding. My vendors were not impressed with Shelley and neither was my wedding party. She was very nice when we first met her and seemed to know what she was talking about, but as my wedding got closer she seemed to drop the ball and on my wedding day and my rehearsal ceremony that was beyond obvious. I hope she lives up to her expectations if you hire her.
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