Watson Party Supply and Cakery Reviews

Reviews

• Nikki Sent on 08/15/2016
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Karen is awesome to deal with! and great cakes!!

  Karen is awesome to deal with! and great cakes!!
• 
  User2088410 Sent on 04/06/2015
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Karen went above and beyond what I expected for my wedding cake! It was absolutely beautiful & delicious! Even days later, the cake was still moist & so tasty!! I highly recommend Karen & Watson Party Supply & Cakery!!!

  Karen went above and beyond what I expected for my wedding cake! It was absolutely beautiful & delicious! Even days later, the cake was still moist & so tasty!! I highly recommend Karen & Watson Party Supply & Cakery!!!
• 
  User959520 Sent on 10/04/2012
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Watson's was great! She was very helpful in helping me find the perfect cake for my style and for my budget. My cake for my wedding turned out to be beautiful! She even let us use a fountain to go under the cake to make it look fancy!

  Watson's was great! She was very helpful in helping me find the perfect cake for my style and for my budget. My cake for my wedding turned out to be beautiful! She even let us use a fountain to go under the cake to make it look fancy!
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• Jessica Sent on 08/06/2009
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Amazing job. My husband had the most difficult groom's cake ever and she pulled it off. My cake tasted amazing. It was moist and fresh unlike the typical wedding cake taste.

  Amazing job. My husband had the most difficult groom's cake ever and she pulled it off. My cake tasted amazing. It was moist and fresh unlike the typical wedding cake taste.
• Cheryl Sent on 10/17/2011
  4.6 out of 5 rating

  4.6
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
  • Value
    4.0 out of 5 rating
    4.0
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    4.0 out of 5 rating
    4.0

  We got our groomscake from Watsons, it was very delicious!

  We got our groomscake from Watsons, it was very delicious!
• Jessica Sent on 10/11/2014
  2.7 out of 5 rating

  2.7
  • Quality of service
    3.0 out of 5 rating
    3.0
  • Average response time
    3.0 out of 5 rating
    3.0
  • Professionalism
    1.5 out of 5 rating
    1.5
  • Value
    4.0 out of 5 rating
    4.0
  • Flexibility
    2.0 out of 5 rating
    2.0

  Watsons was highly recommended to us for our wedding cake, cupcakes and grooms cake. Although the taste of the items were good the customer service and professionalism was absolutely below par, We even chose to go 45 min from the venue to get these "highly recommended" cupcakes! The day of the wedding, the cupcakes were not ready, they had us down for a 430 event. which was correct, 430 EVENT, not pick up time. Yet 2 days prior we confirmed the pick up time, but somehow that was miscommunicated to the rest of the bakery.
  
  When I called to find out why no one was at the bakery at the scheduled time, the individual was quite rude and made it seem as if we messed up. She even had the nerve to tell us that my cupcake carriers (FOB, Brother, etc) could just wait outside of the shop, and the earliest everything would be done was roughly 2 hours later!!!!!
  
  Needless to say, there were additional phone calls, and the customer service didnt get any better.
  
  Overall, the cupcakes were "okay." Nothing to write home about by any means, Quite frankly I feel as if our money would have been better used elsewhere.
  
  
  

  Watsons was highly recommended to us for our wedding cake, cupcakes and grooms cake. Although the taste of the items were good the customer service and professionalism was absolutely below par, We even chose to go 45 min from the venue to get these "highly recommended" cupcakes! The day of the wedding, the cupcakes were not ready, they had us down for a 430 event. which was correct, 430 EVENT, not pick up time. Yet 2 days prior we confirmed the pick up time, but somehow that was miscommunicated to the rest of the bakery.
  
  When I called to find out why no one was at the bakery at the scheduled time, the individual was quite rude and made it seem as if we messed up. She even had the nerve to tell us that my cupcake carriers (FOB, Brother, etc) could just wait outside of the shop, and the earliest everything would be done was roughly 2 hours later!!!!!
  
  Needless to say, there were additional phone calls, and the customer service didnt get any better.
  
  Overall, the cupcakes were "okay." Nothing to write home about by any means, Quite frankly I feel as if our money would have been better used elsewhere.