Our son and daughter in law had their wedding at this venue in January. It was such a perfect day and we were so impressed by the staff and venue! We appreciated and loved the whole experience from booking the center, choosing the menu, and the wedding day! We were able to just relax and enjoy the day and dance the whole night while they took care of all the rest!
I have to say that Ben was absolutely amazing (He even helped us with a surprise for the kids!) and I would say the best DJ ever! Our friends and family all shared it was one of the best weddings they have been too! We were so happy with the whole experience! Thank you!!!
Larissa Sent on 05/14/2023
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All in One
Kind, communicative, and accommodating! Ben is amazing as a manager and DJ. He helped control how the entire night went and kept everything fun and upbeat. The food was amazing! I would love to eat the Lemon Chicken Parm again! The staff was amazing and the venue beautiful!
Tiffany Sent on 05/02/2023
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Amazing venue
HIGHLY recommend Waters Edge for your wedding! I had the best day and it was because of Ben and his team. The day ran incredibly smoothly and everyone was so friendly. The venue is beautiful. We did an inside wedding with pictures outside. Ben handled everything from start to finish and his team is flawless in their planning. I did not have to deal with a single thing the day of. We did the rehearsal the night before and he let us set up that night (no one was using the venue so we were able to do so). This helped tremendously so when we showed up to get ready, that's all we had to do. We hired Ben as the DJ (HIGHLY recommend this as well) and the music was on point the whole night. The food was delicious (we did the taco bar). Drinks were amazing as well. Really, truly cannot say enough good things about Waters Edge and Ben and his team. My wedding was literal perfection and I cannot thank them enough.
Are you interested?
Sarah Sent on 04/24/2023
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Excellent Experience for Company Christmas Party
We were taken care of and the venue was beautiful!
Dawn Sent on 04/22/2023
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Fantastic venue
Ben and crew handled everything for us!! Very professional and accommodating! Mom’s surprise birthday party was a success!
Ashley Sent on 04/22/2023
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Amazing Wedding Experience
Waters Edge Event Center made sure our dream wedding came together beautifully. The staff was so helpful and reassured us with any concerns we had during the stressful wedding planning process. DJ Ben is so down to earth and professional. Food is exceptional and the bar service was great. It’s a warm, comforting venue with glamorous accents and qualities. I would recommend this venue to anyone who is looking for a wedding venue that’s reasonably priced and very experienced in event planning.
Andrea Sent on 04/22/2023
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Best event of the year!
Dillabaugh's Flooring America hosted our Christmas party at Waters Edge and we had a fantastic night!! We set the room up in Casino style and played casino games all night. We also had the DJ, Ben from Waters Edge play, and he was so interactive with our guests, if they were not playing the casino games, Ben had the guests playing games with him. We gave away great prizes too.
We also hosted food and beverages, and all of that was top notch with Waters Edge. They really know how to complete the entire night with out having us stress over the details. Oh and we also did the photo booth, our guests had a blast with the props and taking photos.
We would highly recommend Waters Edge for your next event. We already have them booked for our Christmas party next year!
Heber Sent on 04/21/2023
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Great Venue
Working with Waters Edge for our corporate events has been amazing. We are going on our 3rd booked event and Ben and his team has been great. We truly appreciate the team at Waters Edge.
Waters Edge Event Center's reply:
THANK YOU!…And we so appreciate you and your loyalty to coming back each time!
Just make the call and we’ll take care of most everything else! So amazing to work with!
See you in December, if not sooner! 😊
Dwayne Sent on 11/09/2022
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What a wonderful day.
I have had my 30th birthday party here and when I got engaged I knew that this would be my go to spot. When it came time to look for a venue we looked at a few but this place just blew all the others out of the way. The staff here is truly amazing. The sales department Jennifer and Ashley were hands down out of this world. They made the planning, set up and the whole day so stress free for me. I can not thank the two them enough for everything. From answering my emails, phone calls and text messages in a timely manner. Jennifer even practiced with myself and a friend walking down the aisle to time songs out. These ladies are the best around. You do not find these two at other venues.
The food here was the best wedding food I have ever had. All of our guest are still talking about how our wedding were the best they have ever been too. Food, drinks and Dj, and photography is where you want to spend your money. Your guest will talk about the food, drinks, and DJ. With this venue you just happen to receive a great view and a ballroom with amazing Food & staff.
Our groups of friends and family love to have a great time and drink. The bartenders were amazing and able to keep up with our group.
Alex the coordinator is on top of everything. She makes sure you are very well taking care of. Always made sure we had what we needed.
Just all around a group of amazing staff here.
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Jazmine Sent on 10/06/2021
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Amazing!!!!
I had noooo idea what I was doing with planning my wedding and they were so helpful and helped the day go by smoothly
Waters Edge Event Center's reply:
Thank you so much for the wonderful review Jazmine! It is much appreciated and we are blessed to have amazing clients like yourself! =)
Donna Sent on 09/28/2021
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Venue was Perfect
Amazing from start to finish! Great to work with and made our wedding day special!
Waters Edge Event Center's reply:
Love you Donna!...What an amazing day and evening! And, what a beautiful couple!! We really appreciated you all, your family and friends as well!
Karen & Ben
Jessie Sent on 12/18/2020
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I absolutely LOVED this venue
I had my wedding at Waters Edge on Halloween 2020. Not only were they absolutely amazing day of, they were very responsive whenever I had questions (which I had a lot) and very professional. Ben is absolutely amazing. He was the greatest DJ and he also helped with the organization for the catering (we had to keep adding on meals for vegan options), how my linens would be, helping with the rehearsal, helped organized the bar selections (even when my partner changed his mind on the beer selection multiple times), and also keeping my mind at ease with covid. The in house chef is absolutely amazing. Everything I sampled and even my wedding food was delicious and we got a ton of compliments at the reception for the food and music. The staff are super friendly, very professional and they definitely made my wedding day fun and upbeat. When Karen showed us the venue the first time, it's beautiful from outside and in. She really designed the bridal suite and the grooms quarters beautifully and there are so many good photos that we took in those areas. We took photos outside and the outside area was maintained very well. Overall, I was extremely happy with this venue and they made my wedding day so smooth.
Waters Edge Event Center's reply:
Oh my gosh Jessie! ....It was a fantastic evening! Everything about the day was magical and so glad we could be a part and help facilitate it! Ben is fantastic! ..and I am blessed to have him on staff along with amazing Chef Mark and rest of staff that makes it run smoothly! Always appreciate feedback and that review was all we hoped for you!
Thank you,
Karen & Ben
Bridget Sent on 11/25/2020
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Accommodating | Convenient | Perfect
The location is convenient, and the venue is much prettier than the photos convey. This was our family's second pandemic wedding. Changes in COVID gathering laws the week before the wedding date could have been a nightmare like our first daughter's wedding venue. However, Ben at Waters Edge was accommodating, flexible, and professional, making Waters Edge the perfect venue for your wedding day during a pandemic or not. The meal was punctual, reasonably priced, and the guests enjoyed the food. Highly Recommend!
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Waters Edge Event Center's reply:
Thank you so much Bridget! We all loved working with you and were very impressed with your decorating skills! Hopefully we see you all again soon at The Waters Edge!
Cierra Sent on 11/22/2020
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Loved this venue!
Such an amazing venue and staff. Ben went above and beyond to make sure our needs were met, especially during a pandemic. 10/10 recommend!
Waters Edge Event Center's reply:
Thank you so much for the wonderful review Cierra! You two were so much fun and we loved having you here! Hopefully we get to see you two again soon!
Maya Sent on 05/27/2020
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Remarkable Service - Amazing Hospitality
I am still at a loss for words thinking of all this venue provides and how reasonable the rates are! It is beautiful and provides an effortless experience for it's guests. Ben was kind, patient, listened and guided with his knowledge and experience. I would highly recommend this location for a stress free experience.
Courtney Sent on 07/26/2019
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Watersedge was wonderful!
I loved WatersEdge!! If you are looking for a simple, easy, stress-free wedding process... WatersEdge is your venue!! I did not have to search for a DJ, cake, florist, table cloths/napkins, center pieces... EVERYTHING was included in a package. All I had to do was email and meet with the vendors. Kayla was an email away and responded quickly to all my questions. One of my favorite parts (which there were many) was at the end of the night they packed everything up for us... All we had to do was load it into our car. WatersEdge has a beautiful location too! My guests continually complimented the pond with the fountain and the outside deck area. Again, this place is wonderful and really makes sure everything runs smoothly. I would recommend this place over and over!
Lori Sent on 06/22/2019
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Our Hawaiian Wedding at Waters Edge
From the moment we walked into Waters Edge Event Center, we knew this was where we wanted to celebrate our wedding. During our 4 months of planning, Ben was always responsive and offered ideas and options. Knowing we had both and indoor & outdoor option took away the concerns for 'what to do if it rains'. Because the venue has its own special look, we used minimal decorations. The bride and groom rooms are a must - we definitely appreciated the special spaces to get ready, relax, and prepare for the big event. We had a Hawaiian Theme wedding and the menu options offered to us were perfect! Everyone raved about the food - comments: "this is not your regular wedding /banquet food". The staff were all great and very attentive - checking often to see if we needed anything. The onsite team were so fun - even showing us some moves on the dance floor. And you must use DJ Johnny Utah- aka -Ben! He made both the wedding ceremony & reception one of the best weddings ever. As the bride - who only occasionally dances - I danced ALL NIGHT long! Why- because Ben listened to what we wanted and played the perfect music for our crowd. He let some sing karaoke - he let the little kids pretend to be DJs - Ben was the best!! We are not a dancing family but again, the floor was packed and everyone said it was the best wedding they have attended. We had a Hawaiian Dancer or entertainment and she said the staff made her feel comfortable & everything was easy. The bartender served up tasty drinks and guests commented on 'what a nice guy he is'. We agree! At the end of the evening, cleanup was a breeze. The staff did everything - we just picked up our personal belongings. From start to finish - Waters Edge and staff were amazing. We walked away wondering what event we could have just so we could come back to Waters Edge. Highly recommend - give them a "10"! Thank you all for providing a beautiful venue and amazing staff!!!
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Adam Sent on 04/14/2019
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Great Venue
We decided to visit at least three venue for our wedding and ended up choosing Water Edge Event Center. The venue is beautiful inside and out. You don't have to do too much to it, very classy. Great location. Enough parking for the whole party, 100 people. Make sure you go to their small dinner invites once/ twice a quarter to get a feel of the place, staff, DJ Johnny Utah, etc... the venue has a full bar but we opted to do beer and wine. All the guest loved the food. Great area for pictures. This place offers everything but they also allow you to shop around for your DJ, alcohol, desserts, etc...Give the venue/staff a visit. You won't be disappointed. Again, thank you Waters Edge Event Center for make our day beautiful.
Malinda Sent on 03/25/2019
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Beautiful venue!
We toured a lot of different venues and this was absolutely our favorite! Waters Edge is a beautiful venue with the added perks of there being a groom’s room and the top floor being a stunning bridal suite! The entire staff is friendly specifically the manager Ben who was always happy and easily accessible. It also has a pond next to it and is close to the greenbelt which gave our photographer different background options for photos. We also found it to be affordable especially given everything that is included.
Waters Edge Event Center's reply:
Thank you for the kind words and reflection on the venue! We feel fortunate to be able work in a space that is so warm and welcoming , not to mention the natural lighting, mahogany wood and amazing 20 foot mirror and glass bar! Haha oh yeah! That Bridal Suite does top the charts! Glad you enjoyed!
Thank you again and hope to see you back on an anniversary! We Love what we do and I especially love my staff who makes all of this possible! Special kudos Chef Mark who behind the scenes loves what he does as well!! Karen 3/2019
Rebecca Sent on 01/29/2019
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The Perfect Venue!
My husband and I held our wedding ceremony and reception at this venue you and we could not truly recommend it more. The venue itself is gorgeous and comes with its own charm, negating the need for outrageous decorations. The wood-paneled walls, large mirrors, and the beautiful chandeliers made for stunning photos and created an ambiance that is unforgettable. I used the bridal suite to get ready and it was the perfect space for me and my bridesmaids to relax and be pampered before the big event. The venue also has a back patio which over looks the water, and while we didn't make use of it due to how chilly it was, it is still definitely a focal point of this venue.
This venue made planning so easy and had a wonderful vendor recommendation list that set us on the right track to find other vendors who did amazing work and were already familiar with this location. They also offer in-house catering with a large menu of apps, salads, entrees, deserts and even themed menus to select from. The food was delicious and our guest made a point of letting us know. The venue also includes usage and set-up of standard chairs and tables and had table cloths and napkins available in many different colors. The "before event organizational" meeting was super effective in helping us make all the small decisions and feeling confident that they would be executed.
However, beyond the amazing aesthetic and services, the staff truly make this venue an absolute treasure. While I never met with Karen, the owner, my husband did and she was very helpful in helping him view and secure our date and was a very pleasant introduction to the first portion of wedding planning. Ben Draper, the manager, was a dream to work with and we could not have had such a special day without him working behind the scenes with us. (We also hired him as our DJ, which was one of the smartest choices we could have made.) Ben is a pro when it comes to orchestrating the flow of the evening and was always around making sure we were happy and letting us know when it was time to get ready for reception activities. Our wedding was extremely small so we only had two staff and the bartender, but they were such kind and genuine individuals and all of my guest had positive interactions they have shared with me. It felt like they all really went above and beyond to make our day feel special.
Any couples in search of the perfect place to celebrate their love, needs to look no further than Waters Edge Event Center. We can't say thank you enough for how special and stress-free they made our day.
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Waters Edge Event Center's reply:
Thank you Rebecca for the amazing review! It was truly an honor being a part of your day!! You two are an amazing couple and we really enjoyed working with you and getting to know you better, Thank you again and congratulations!! Ben
Valerie Sent on 11/01/2018
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Smoothest wedding ever
They really have the wedding thing down! From the venue, to the food, to the bar, to the staff, to the patience to finally being there on the big day and making sure everything goes smoothly! Truly an A-team. They really do make it a smooth journey and are there to deliver!
Waters Edge Event Center's reply:
That's so kind of you Valerie,
It feels good when it is acknowledged and appreciated! Thanks for taking the time to place a review and know that we will always be here for you, your family and friends! You are now part of the Water's Edge family!
Take care, Karen & Ben
Meghan Sent on 10/29/2018
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Venue, catering and food
Karen, Ben and everyone at Waters Edge was wonderful to work with. They were very flexible and able to work with us regarding seating and layouts. Ben was there every step of the way to answer questions and help when needed. Made our day flow very smoothly.
Waters Edge Event Center's reply:
Makes me so happy!!😁
The team works hard and when we can put smiles on all your faces, we know we've done well! You've been such a pleasure to work with. Blessings! Ben and my staff had smiles too and only wonderful feedback!
Thank you again for taking the time to share! It means a lot to us all! And, I do share all reviews with the staff as it takes a village! So fun, and please, please send us some of your best photos!
Karen & Ben
Anne Sent on 10/26/2018
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Best kept secret!!
My daughters wedding was July 2018 and we couldn’t have chosen a better venue. Karen met my daughter for the initial visit and worked with us long distance. Planning a wedding can be a lot of work- doing it from another state can compound the difficulties- Karen’s team provided a list of vendors, remained in contact and responded to our concerns almost immediately. Some of the vendors were difficult to get in touch with but overall having Waters Edge provide a start was a tremendous help.
We used their catering service and everyone commented on how great the good was. It felt like a one stop shop working with them! My wedding was a smaller group, about 75 guests and we used their grounds for the ceremony. I would have liked to have had the venue move the outdoor guest seats rather than my guests as we actually thought we were paying for that but our guests didn’t seem to mind.
The day off Jeannette was absolutely amazing coordinating events and keeping everyone happy! She helped clear tables and set up our kids table!
I would highly recommend Waters Edge for your event!
Waters Edge Event Center's reply:
Your awesome Anne,
I love hearing " We're the best kept SECRET!" And, of course, that you were so pleased with how my team took care of you all from beginning to end!!
Stress free days are the best! Having fun and making memories is our goal!
Best wishes, Karen 208-867-5119
Kevin Sent on 08/18/2018
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We met with Karen and Ben and we were really impressed with their knowledge/professionalism/experience. They helped us with things we never thought about. Once decisions were made Waters Edge managed it at what we considered an excellent value. Please at least check the location/setting out as it was PERFECT for our needs. Food was great and the family had to do almost nothing! 5 star experience in every aspect.
Hailee Sent on 08/18/2018
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My husband and I had our reception at Water's Edge and had DJ Johnny Utah for both the ceremony at the Hilton Garden Inn Eagle and the reception. We couldn't have a asked for a better venue! Not only is the location and ambiance absolutely gorgeous and inviting, but the staff was wonderful to work with as well! From our first meeting with the owner Karen Buich, to working on details with Ben Draper, to the day of the event watching it all come together perfectly, everyone was so friendly and fun to work with. If you want the perfect wedding and/or reception, we highly recommend looking into Water's Edge! We seriously couldn't have asked for a more perfect place to celebrate our special day! Not to mention, they have NO curfew! So you can celebrate with friends and family as little or as long as you want! We stayed until 1 a.m. (As many of you know, you never want the night to end) and the staff was more than willing to serve our friends and family for as long as we wished. I can easily say, we not only had the perfect day, but made friends with the staff of Water's edge as well and look forward to staying in touch with them for years to come.
Marla Sent on 08/15/2018
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The venue is beautiful. The food was delicious and Ben was wonderful to work with.
Martha Sent on 06/16/2018
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Book this venue now! The staff made everything so easy and took the guesswork out. Ben, especially, helped so much and helped us create a beautiful day that our friends, family, and us will not forget.
Waters Edge Event Center's reply:
Thank you for the wonderful review Martha! You all were amazing to work with and a lot of fun to have at The Waters Edge.!! Your review and business is greatly appreciated! Congratulations and thank you again!!
Naomi Sent on 04/26/2018
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Absolutely the most stunning indoor venue in the area! The food was incredible, Ben was so fun and easy to work with. Every little thing they do is to help take the stress off your shoulders for the big day. Our wedding was perfect and we will be telling all of our friends about Water’s Edge!
Waters Edge Event Center's reply:
Naomi, you are one of our favorites, no doubt! We love it when everyone is having fun and memories are made! The staff had amazing words and were able to smile and laugh as the evening went long and strong! Thanks so much for the feedback! We love Ben also! He's a keeper!
Ty Sent on 02/16/2018
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Went to WatersEdge for a friends wedding! What a fantastic place. I’m going to tell everyone I know to get married there!
Jordan Sent on 02/11/2018
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Watersedge was great!! Made the whole process super easy!! Great staff!!
Jennifer Sent on 12/28/2017
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My daughter has always dreamed of a fairytale-style wedding and I just couldn't wait to let people know that Waters Edge in Eagle, ID did not disappoint! Using the in-house decor and catering in addition to a couple of the many vendors at their disposal, we created a picture-perfect wedding. Upon entering the premises you are welcomed by copper-inlaid ceilings and impressive chandeliers. Multiple sets of French doors separate the different rooms and the exit to the cobblestone patio. The rock grotto and duck pond would offer serene views for Spring & Summer events. The bar and grand ballroom scream elegance.
We found the staff to be extremely responsive and professional. The catering was on-time, hot and delivered exactly as promised. So much was offered in-house that it was an easy decision to choose Waters Edge among the 7 or so other venues I checked out. I was so impressed that I'm planning on having our company's Holiday party here next year!!
Steve Sent on 12/27/2017
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Great experience! I was the best man, loved to area for grooms and I hear the bridesmaids we’re in love with the upstairs.
Great areas to take photos including by the river. Would recommend especially for an intimate evening. It never seemed too big.
Delaina Sent on 12/19/2017
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Wonderful service! Beyond measure
Nam Sent on 12/19/2017
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Beautiful venue. Responsive team. Happy guests.
Jocelyn Sent on 12/19/2017
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Waters Edge Events Center is the perfect venue for a wedding! I highly recommend it to everyone!!
Johnathon Sent on 12/19/2017
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I had a wonderful experience. They made everything super easy and friendly. Would recommend.
None Sent on 12/17/2017
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Waters Edge Event Center is beautiful. I've been to several weddings but this venue is by far one of the most beautiful places to have your wedding, birthday or whatever it may be. My sister was married here last week and I was in awe of how beautifully everything was put together. The management was amazing. Perfect, everything was perfect!! I will definitely be giving Waters Edge Event Center a call when I get married.
Ehlon Sent on 12/16/2017
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The DJ was the best! Played the best dance music so I could dance my butt off! Keep this DJ around for a long time!
Joseph Sent on 12/16/2017
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Wonderful venue, and great staff.
Gina Sent on 12/16/2017
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Ben is a great guy to work with. His professionalism and insight are a great resource when planning any event!
Brook Sent on 12/16/2017
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100% professional. Beautiful, everything it should be and more!
Jeff Sent on 12/16/2017
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I attended a friends wedding and we had such a great time. Service was awesome food was so delicious. Great overall experience.
Nathan Sent on 12/15/2017
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We could have never pulled together the amazing event he did without band and professionalism of the Waters Edge Event Center. They were very knowledgeable, flexible, and affordable for what we needed. I would easily recommend or use this venue again without question . What a beautiful setting and amazing people.
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Phyllis Sent on 12/15/2017
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We were beyond thrilled by how our wedding was handled by Water’s Edge! They took care of every detail with complete professionalism. We highly recommend them for any event you may be planning!!!
Maryanne Sent on 12/15/2017
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Waters Edge was a truly Lovely venue in Eagle Idaho for our Daughter's Wedding. The staff was incredibly helpful and coordinated beautifully with our wedding planner and family members. We could not have been happier! Even with RAIN on the wedding day they managed to move quickly to a plan B and everything was Perfect! Thank you Ben and Staff and Thank you Delicate Designs for coordinating all the Crazy little things that make up a Wedding Day! With so many of us out of state and flying in...Really could not have done it without the Team Effort!
Kenzie Sent on 12/08/2017
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Karen and Ben were amazing! Their staff was always available to help with putting on dresses providing refreshments and ensuring our guests were taken care of! Wonderful experience and I look forward to planning another event with them in the future!
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Waters Edge Event Center's reply:
Thanks Kenzie,
You all were fantastic to work with and what an amazing and beautiful day it was! To see the joy in your face especially your mom was the best! And yes, we do want to see you again, perhaps an anniversary!! Thanks again for allowing us to host your special day! Karen & Ben
Jewell Sent on 11/28/2017
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This place is a great place to work as well as place an event. They take care of all your needs and go above and beyond so you can have your special day/event!
Katie Sent on 05/08/2017
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Waters Edge was simply amazing from the get go! Karen, Kevin and Ben were awesome to work with, and they truly worked with my family and me to give me the night of my dreams. My husband and I couldn't have been happier with our experience! Thank you so much! -Katie & Josh Thomas, Married 4/28/2017
Abby Sent on 02/03/2017
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Kevin and Karen were wonderful to work with! We met several times so that we knew every detail of the wedding day, and they were both there the day of the wedding to make sure everything ran smoothly. They took so much stress off of our day, by having catering options, information on vendors and off season deals. We thought the venue was beautiful and we loved how close it was to hotels and restaurants for our out of town guests. I would recommend this to any bride looking to have an indoor wedding!
Waters Edge Event Center's reply:
Abby,
You are stunning not just in beauty but in working with you and your family! It was amazing!
Thank you for all the kind words and appreciation for what we did! We try hard, and it means a lot ! You couldn't have capsulated it any better... Kevin and I work so hard to achieve that stress free day and thank you for acknowledging this and other things.
Remember we do other events other than weddings and hope to see you again for another party of some kind! Thank you, thank you, thank you!
Karen
Tatia Sent on 01/02/2017
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My son got married at Water's Edge Event Center last week and the venue was perfect for our needs. Kevin and his staff were very organized, efficient, and responsive, and the service they provided was excellent! The food was fantastic (delicious and piping hot!), the seamless transitions from ceremony to dinner to dance were subtly done, and the bar service was great. I also appreciated that we had access to the venue both the night before and morning of the wedding to do last minute decorating and preparation. I highly recommend Water's Edge; it was a great fit for us, our son, and his new bride!
Waters Edge Event Center's reply:
What a wonderful review! Thank you Tatia, we really enjoyed hosting the wedding! Both families were so incredibly kind and seemed to really enjoy the special occasion. We wish Chelsea and Mitxel only the greatest of things to come in joining your families into one. I cannot say enough great things about the preparation and coordination for the wedding, you were all a dream to work with!
L Sent on 01/02/2017
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We had our daughter's wedding at the Water's Edge Event Center on Dec 28th 2016 - including the ceremony and reception. It worked out great - Kevin and his staff were responsive and helpful throughout the planning of the event and on the actual day. We loved the full service aspect of the venue to provide all that is needed. They also helped by providing a list of related services such as DJ's, equipment rentals, officiants, and other services you may need. The food was fantastic. The bar options were flexible and of high quality. All our guests had a good time. The prices were very reasonable. We were very happy working with the Water's Edge and would highly recommend them for your wedding or event.
Waters Edge Event Center's reply:
Always appreciate responses! You are so kind and great to work with we appreciated you as much!
Having an amazing staff is a blessing! We have the best chef ever!... Chef Mark Wilkerson and the best operations and general manager ever Kevin Bell! Our bar manager, Brandon, has been a super asset to our venue and the wait staff to support them all. I couldn't be more pleased.
Thank you again for your gracious and kind feedback! Karen
Denise Sent on 10/14/2016
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If you wish to have a wedding in the Boise area, this venue is top-notch! My daughter's wedding was absolutely beautiful and the landscaping around the area is gorgeous (I can't wait to see the pictures!). They have an area specifically for the groom and his men (and the father-of-the-bride) to get ready, and an awesome bridal area - it even has a peek-a-boo place to see the guests entering. I can't say enough about Kevin and his serving staff. They were so helpful. Thank you so much Waters Edge for making my daughter's wedding fabulous!
Waters Edge Event Center's reply:
Thank you Denise!
We sure appreciate you and your families and it's especially nice to hear that my staff was amazing with you all!
Thank you for bringing up the Bridal Suite quarters and the Groom's room as they are definitely a must-see!! It was fun decorating and and I have had a ton of feedback about how much fun they had together hanging out and making memories!
We love what we do! Thank you for taking the time to comment.
User2725412 Sent on 08/15/2016
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Really work with a couple individually
Waters Edge Event Center's reply:
Simply said!, but in volumes, so appreciated!
Thank you!
Karen & Kevin
Marc Sent on 07/10/2016
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My wife and I had the most splendid wedding, and the people at Waters Edge really took good care of us and our guests. We highly recommend anyone looking at wedding venues in the Boise/Eagle area to consider this one because of several reasons: location, accommodations, and cost. This was one of 6 locations that my wife and I initially surveyed as a potential wedding venue, and we are so happy with how everything turned out. The owner, Karen, and the events manager Kevin, along with the entire staff did a wonderful job and we have absolutely zero complaints. We, along with our 95 guests, enjoyed a seriously perfect night and it is a fantastic place to get married!
Waters Edge Event Center's reply:
Truly appreciate your comments and feed back Marco! I will definitely pass them on to my staff...! Kevin and I sure appreciated working with and for you both! We are here for any future parties, anniversaries that you and your family members may have! Thanks again!!!
Karen & Kevin
Luisa Sent on 07/02/2016
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Waters Edge is such a wonderful venue. It's location and building are picturesque. It's far enough away from the city that traffic and parking are no trouble, so you can celebrate in peace. The prices are reasonable. But the real stars are the staff and management. Karen and Kevin were not only professional, but personable. They truly care about you, not just as a source of income, but as a person. While my fiancé and I were not actually able to keep our event at the venue due to personal emergency, we were always treated with respect, understanding, and care. Karen did everything she could to help us keep our event, always being patient and accommodating. The staff truly wants to be a part of your big day, whatever it is that you're celebrating. We will certainly come to Karen for any future events.
Waters Edge Event Center's reply:
We love what we do! And... we mostly love that you appreciate what we bring to the business. Our hearts are in it, we work hard and we'll do everything we can to make things happen for you and your families!
Maybe not this year, but we will see you guys again! it's a journey, and we are patient for when it is right for you to come back and have your dream day with us here at Waters Edge!
You're the best!
Karen
Jacqueline Sent on 06/25/2016
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The Water's Edge is a beautiful venue, it is updated, has a great staff, and free parking. Compared to the other Boise venues, this places is hands down the best! Kevin and Karen worked with us every step of the way to plan a fantastic wedding and reception. They have tasty in house catering and know tons of the wedding vendors in the Boise area. The bridal suite is so cool and my bridesmaids loved the floor length mirrors everywhere!
Waters Edge Event Center's reply:
Thank you so much Jacqueline for taking the time and all your kind words. You are absolutely beautiful and what a handsome husband you have! Working with you, your family and friends was a delight. Perhaps we can see you on a future anniversary !
Jeremy Sent on 04/29/2016
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Great to work with! Helped my son and his new wife figure out a way to have a beautiful day within their budget. Gorgeous room and great scenery. Flexible and professional! Kevin was amazing and we couldn't have asked for anything more.
Waters Edge Event Center's reply:
Thank you, thank you!
We so much appreciate your kind words... and it is always wonderful to hear that my staff came through and was able to help create a stress free day allowing you all to have fun and , of course, be able to stay within budget! We aim to please!
Karen & Kevin
Christy Sent on 04/13/2016
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I used Waters Edge event center to throw a 16th Birthday party for my son. The entire staff was professional, helpful, friendly and very accommodating. Karen and Kevin went above and beyond to make sure our event was perfect. I highly recommend the venue and the and the staff. I also recommend the in house chef, the food for our party was tasty and visually appealing.
Waters Edge Event Center's reply:
Makes our day Christy!
All feedback is appreciated, but you esspecially love it when someone has that perfect day! We received many compliments throughout the evening and my staff thoroughly enjoyed your friends and family!
Thanks again... Karen 208-867-5119
Brandfy Sent on 12/28/2015
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Karen, Kevin and their entire staff was absolutely amazing! We ran into some snags personally and they worked with us to create the wedding we wanted and kept us within our budget!! I have already recommended them to another friend getting married next year!
Waters Edge Event Center's reply:
Thank you so much for your kind words! You are a great testimonial that my staff & I will do everything in our power to try to accommodate most everyone in need... We all know life has circumstances that aren't always in our control. Thank you for having the confidence in us to help you through this while making your day so very, very special!
We love you both! Karen
Sarah Sent on 10/30/2015
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Everyone at Waters Edge made our wedding day perfect! They are very helpful with all your needs in finding a venue for your wedding. The food the cater is awesome!!!
Waters Edge Event Center's reply:
Thank you for allowing us to host and be a part of your special day! My staff enjoyed you and your family and that made their job not only a bit easier but even fun!
Chef Mark has been such a blessing over the years and I couldn't be more grateful and happy to have him a part of our family here at the Waters Edge.
He loves his job and we love him! Hope to see you again for another fun event.
Lol Karen
Lori Sent on 10/10/2015
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The event center was so beautiful!! It was organized, immaculate and the servers were quick to accommodate when I asked for something. Everyone loved the food and thought it was delicious! Everything went off without a hitch and made my daughters wedding everything we hoped it would be!! I would highly recommend the Waters Edge!!
Waters Edge Event Center's reply:
You were all amazing! So great to work with and I thank you for giving us an opportunity to take care of you and your families, so that you were able to have a great time!
If ever we can help you again, please reach out! I'm a text away!
Karen
208-867-5119
Amy Sent on 09/25/2015
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I really loved this venue. Not only is it beautiful but the people were so awesome to deal with. The chef's food was delicious, and the office staff were super helpful and patient with us. I had a ton of questions and they didn't mind at all.
Waters Edge Event Center's reply:
You are great also Amy! Always liked the feedback and I will be sure to pass on all the compliments to the chef and my staff! Thank you again.
Tianna Sent on 08/19/2018
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We had a very positive experience with Waters Edge Event Center! From the minute we visited the venue we felt welcomed, informed, and didn’t have to stress about the things they tell you they will take care of.
Ben was our primary contact there and he was always responsive and helpful. They allowed us time to go in and set up so it didn’t feel stressful and the staff was friendly. Ben was also a GREAT DJ, he played perfect wedding songs and as the bride, I never felt stressed! He moved things right along and handled it all so well.
We highly recommend this venue!
Alycia Sent on 11/03/2017
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This was the best venue we could have chosen for our wedding day. From the venue your, to the communication, to the days leading to the event, my husband and I felt loved, appreciated and cared for! Karen, Ben, and the team made the entire event easy, affordable, and memorable! The food was to die for! All the guests loved either their steak or chicken, and I had the four cheese penne pasta!! Amazing. The vegetable platter and the bruschetta platter were amazing appetizers!! The bartenders and the servers were wonderful and even helped with clean up. We highly recommend this place for any event that people are planning!!
Waters Edge Event Center's reply:
It was fantastic!...as were you, Bryan and the entire group of family and friends!! We all thank you for taking the time to share your experience and kind references to the highlights of your day! Love to hear and very much appreciated.
We want to wish you both the very best in the new chapter of your life together!
The Waters Edge family!
Daythun Sent on 11/14/2016
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What an amazing venue! We hosted an Achievement Recognition party there for the company president. Karen and Kevin were amazing to work with from day one. On the day of the event my staff and I went in early to set up and noticed the table arrangements weren't exactly what we had decided on. I spoke with Karen and Kevin and they immediately made the corrections. Kevin and his staff were wonderful all night long and were very professional. The in house catering was excellent also. We will be using Waters Edge Event Center for all our corporate functions .
Waters Edge Event Center's reply:
A surprise it was! My staff could not wait for the whole event to begin..., just to see the surprise on her face and see all YOUR hopes and expectations come together! You and your staff were equally amazing to work with and we thank you!!
What a wonderful gift you gave in honoring her for all that she has given back and been to you!
Thank you again for choosing Waters Edge Event Center!
Karen & Kevin
Beth Sent on 11/02/2016
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Waters Edge was wonderful to work with. The Venue was absolutely gorgeous, it needed very few decorations ( We just did a back drop at the alter and medium sized centerpieces). The acoustics in the grand ball room were fantastic, the live band ( Guess When) sounded amazing! The bridal chamber was amazing, I had a great time getting ready with my friends and family. The staff was friendly, polite and professional, They worked great as a team. The food was great with a beautiful presentation. I can honestly say thanks to Their staff I did not have a single stressful moment on our wedding day and all of our friends and family had a great time.
Waters Edge Event Center's reply:
You guys are the best!!
The families, the friends were all just wonderful to be with and work with!
My staff had just amazing things to say and we want to thank you for choosing Waters Edge for your special day!
You both looked absolutely breathtaking! Loved that dress too!
I would love to see you on one of your anniversaries and have a big party!
Best to you both!
Karen
Selena Sent on 07/02/2016
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They did a great job!!! My wedding was amazing and the staff did everything they could to make it as easy as possible on me!!! Thank you !!!!!!!
Waters Edge Event Center's reply:
Thanks Selena .... It was our staffs pleasure and I'm happy that it came through with their smiles and hard work! I so appreciate you taking the time to share your thoughts and give feedback... it's always magical to see it come together and you guys were fantastic!
Hillary Sent on 02/16/2016
4.9 out of 5 rating
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Kevin and Karen were so great to work with, and were very accommodating. They executed everything exactly as promised. If anything, I would say they under promised and over delivered, which is a refreshing experience when working with vendors.
Waters Edge Event Center's reply:
That's so sweet! I love it...and appreciate that my staff was recognized for their hard work in going above and beyond! It means a lot.
Thank you so much...
Kimberly Sent on 12/29/2015
4.9 out of 5 rating
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We held our daughter's wedding reception at the Waters Edge. It was right before Christmas and with such a busy time of year, we needed a place that could simplify the details and preparation of the evening without taking away from the beauty and feeling of such an important event. The Water's Edge ended up being perfect! It was the perfect size for a well attended open house style wedding reception. The staff was great to work with! The chef did a fantastic job on the food, and we loved being able to cater in-house! The bridal room and bridesmaids rooms were beautiful and the perfect place for our daughter and wedding party to get ready! The groom's room was fantastic as well. All in all we were very pleased! Our older daughters were married in the summer and we were able to have a backyard reception, but because this was during the cold season, we were nervous about what to expect. But, everything ended up being just perfect! Kevin, the manager, was great to work with and Karen, the owner, was flexible and friendly. We would definitely recommend using the Waters Edge!
Waters Edge Event Center's reply:
Thank you Kim,
What a beautiful bride and groom! You all just worked like such a team having fun and making memories! Thank you for taking the time to share and reflect on the day and what my staff was able to be a part of and help. We appreciate all the good words!
Maggie Sent on 10/29/2015
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We had about 75 people at our event and would certainly recommend this venue to other events about that size. The indoor/outdoor accommodations were fantastic for our fall wedding. The dressing areas are so cozy and fun. Karen and Kevin are great to work with, as well as the bar and wait staff and the chef knows his stuff!! They fill up fast and it was worth the money in my opinion.
Waters Edge Event Center's reply:
Thanks Maggie,
I am blessed, no doubt about it. I love what I do , and again, I love my staff!
Thank you for choosing Water's Edge Event Center and allowing us to be a part of your special day! Hopefully one day we see you back for another exciting event of sorts, perhaps your anniversary!
Karen
Charles Sent on 06/21/2015
4.9 out of 5 rating
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We spent a lot of time looking for just the right place for our daughter's Quinceanera. We priced several locations downtown Boise, as well as outdoor venues in Eagle and Meridian. After an exhaustive search via friends and recommendations, we started with a simple Google search which led us to the Water's Edge in Eagle. We met with Karen, who quite frankly was a delight to work with. She was very personable and flexible. She took all of our questions and concerns and answered them with ease. We met with Emily and the Chef who really helped set the stage for our Starry Night event at the Water's Edge. Emily and Chef as well as the staff that night were all rockstars. They were so accommodating to all of our guests. The event was as perfect as can be. The 100 + guests were very impressed with the locale, food quality, service, and the amenities. We would without a doubt rebook our next event at the Water's Edge and feel that it is the premier venue location in the Treasure Valley.
Waters Edge Event Center's reply:
Thank You Charles,
It means the world to me and especially my staff to know that we met your every expectation!
I look forward to future events, and thank you so much for your kind and supportive words. There is an amazing amount of work that goes on behind the scenes and I'm so happy that it was appreciated.
Best to you and your family and especially your lovely daughter!
Gracias,
Karen
owner
Terry Sent on 03/19/2022
4.8 out of 5 rating
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Terry Hyland
They were absolutely top class, everything handled perfectly. The manager Ben was so considerate and helpful during the planning and the event. His staff worked tirelessly to make sure all the guests had a wonderful time. Food was hot, nicely cooked and plenty for all guests. Would highly recommend this event center to everyone. Cannot speak highly enough.
Samuel Sent on 11/22/2020
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Very smooth
Went absolutely amazing and very smoothly. Staff was professional and very curtious. Loved working with Ben he wad there to answer every question.
Waters Edge Event Center's reply:
Thank you Samuel! The staff and I all enjoyed working with you two as well. We were honored to be a part of your special day!!
Jayne Sent on 12/18/2018
4.8 out of 5 rating
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Beautiful!
We couldn't have found a more perfect place for our fall wedding. It was beautiful, the staff was exceptional, and our "go-to", Ben, was so easy to work with; always positive, accommodating, and quick to respond during a year of planning... and a nice guy to boot! The staff took such good care of our guests. They were kind and fun and professional.
The food was delicious. Our guests raved about everything, from the bar snacks (try the bacon popcorn!), to the meal itself. We chose a casual fare, and were very impressed with the quality, the portion size, and the presentation. We asked for something that was not on the menu, and the chef came through with flying colors.
It was nice to be able to spend the day in the Bride's room getting ready and spending time with my friends. There are a couple of things that could improve (the lighting for make up application is not good), but having the space was everything.
We had a perfect day, thanks in part to the Water's Edge.
Waters Edge Event Center's reply:
Oh my gosh! Thank you so much for the response and amazing feedback!
The lighting has been fixed! We've heard only positive things since your request and new whiter bulbs put in.
Appreciated and hope to see you back on a future anniversary or birthday party! Take care and we wish you the very best in the new chapter of your lives together!
Warmly, Karen & Ben
User2584452 Sent on 04/21/2016
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Water's Edge was the perfect venue for my wedding! It is so beautiful even without decorations. The staff were very friendly and helpful. We had our wedding on a Sunday, which greatly reduced the price compared to other venues. My husband and I couldn't have been happier with it!
Waters Edge Event Center's reply:
Thank you and so happy we were able to host your special day!
Angela Sent on 12/14/2015
4.8 out of 5 rating
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Beautiful venue, delicious catering service and great staff! Our company holiday party was a blast! Highly recommend the Waters Edge for any event!
Waters Edge Event Center's reply:
Thank you Angela,
We appreciate you. It was fun! My staff and I want to thank you for considering us for your Holiday party and trusting us with all your needs!
Have a wonderful & blessed season!
Karen & Kevin
User2365569 Sent on 10/13/2015
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The Waters Edge Event Center is a hidden gym. I looked all over the Treasure Valley looking for the perfect wedding venue and happened to stumble across this amazing venue and staff. Karen, Emily, and Kevin were amazing and truly helped my dream wedding come to life.
Waters Edge Event Center's reply:
A Hidden Gem it is!...and I truly appreciate your Insight to that. With all the amenities, especially the Bridal Suite, Groom's room and the outdoor Waterfront covered patio, we feel we have a special place here!
Thank you for sharing and we look forward to a future visit with you on one of those anniversaries or up-and-coming birthday parties!
Karen
User1585020 Sent on 04/14/2014
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The location was ideal and close to a 4 star. Hotel. The layout and bride/groomsmen dressing rooms were large and well laid out. Very professional staff and excellent food. Would highly recommend.
Waters Edge Event Center's reply:
Thank you so much for taking the time to share your experience here at Waters Edge Event Center! Many laughs and memories are made in the Bridal Suite quarters not to mention the groom Suite, as well!
My staff works hard behind the scenes and I thank you for the kind words and appreciation!
The Hilton Garden, literally a stone's throw across the large pond, has been amazing in accommodating and shuttling the guests.
I look forward to future events with you and your family!
Thank you,
Karen
User2610641 Sent on 05/16/2016
4.7 out of 5 rating
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3.5 out of 5 rating
3.5
This event center is absolutely stunning inside and out. Books super fast so if you are set on a date you need to book ASAP. Don't waste around we had to change our date because the date we originally had and told people was booked by the time we found them. The food is AMAZING we both have love the tastings. And you can't beat a no curfew rule! We couldn't imagine our day anywhere else.
Waters Edge Event Center's reply:
Crazy! Thank you so much! It was magical and we wish you both the best in the new chapter of your lives together!
Please come see us again for one of your anniversaries!
Lol from the Waters Edge family,
Karen
Shannon Sent on 07/15/2015
4.7 out of 5 rating
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This venue is BEAUTIFUL!! We were able to have our ceremony outside and our reception inside...both locations were gorgeous! The surrounding landscape allows for very impressive photo opportunities, with minimal walking!
Karen and Emily were overall great to work with...there was a bit of an issue with communication. But, it all worked out in the end.
I highly recommend Waters Edge Event Center, and their catering service!! (a bit spendy, but wonderful food!)
Waters Edge Event Center's reply:
Thank you Shannon!
I most love the candid responses and appreciate you taking the time to evaluate the different aspects of all that we do in a day behind the scenes and during the moment! You are an amazing couple and made it easy for us with your flexibility and love for your family and friends ! We did receive a few phone calls thanking us and expressed appreciation for the venue and the wonderful time they had!
Blessings to you both in the new chapter of your lives together! I hope we see you at your 1 year, 5 year, or 10 year anniversary to celebrate !
Thank you again!
Emily Sent on 10/07/2019
4.6 out of 5 rating
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Beautiful Venue
This venue is beautiful! Ben was great to work with. The only downside is you have to pay extra to bring in your own catering. Overall, I would definitely recommend.
Waters Edge Event Center's reply:
Thank you Emily. What a special night it was!! I agree, Ben is a gem! And, your feedback is very much appreciated!
When I opened business at Water's Edge in 2013 I put in a certified commercial kitchen and hired two of the best Chefs in The Valley! It was important that they are kept busy and that the clients be offered an extensive menu with a variety of options that could be prepared or designed. From a business aspect by keeping the price reasonable and including the china, stemware ,glassware along with banquet style tables for gifts, signing, cake, head and buffet tables it keeps my chefs happy!, adds another source of income.. and MOST importantly we are able to promise your culinary choices to be prepared fresh, hot and on time!
Glad you enjoyed the evening and I look forward to an anniversary celebration down the road!! Keep in touch and we all wish you both the very best in the next chapter of your life together!
Samantha Sent on 07/07/2017
4.6 out of 5 rating
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I am very happy and impressed with the quality of service I received from Ben and Karen at Water's Edge Event Center. I was looking for a venue that offered excellent catering, and the food available from the executive chef at Water's Edge is top-notch. Ben was available every step of the way to help coordinate everything we desired. Overall, my event went very smoothly and my guests departed well-fed and happy. I experienced very few, not-at-all catastrophic hiccups in the overall planning and execution of my event (hence the 4.6 star-review). I would definitely recommend the Event Center to anyone looking for a wedding venue!
Waters Edge Event Center's reply:
Thank you Samantha to you both and your families!! It was our sincere pleasure to host your big day and be a part of the celebration and excitement! WOW!
Ben and I are always so pleased with the new ideas and creativity brought in and you far exceeded in this area. What a beautiful bride and groom and I hope going forward we see you on an anniversary! Thank you again! Karen & Ben
John Sent on 01/02/2016
4.5 out of 5 rating
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Overall our wedding at Waters Edge was fantastic. This was a very turn-key operation. Everything is in house and taken care of on the big day. With catering, bridal suites, and the all in one event space there was very little to worry about on the big day. The fewer moving pieces we had the better and nothing at all went wrong on the big day.
Catering was quite good and the staff was polite, helpful, and flexible to our last minute requests.
Our only slight hang up was a scheduling issue on the wedding rehearsal the day before, nothing that couldn't be worked out though. The addition of a mini fridge in the bridal suite and perhaps a TV/stereo in the groomsman suite would also have been a good addition.
Overall we could not have seen ourselves going anywhere else but Waters Edge. Family and friends have had nothing but positive things to say about the wedding. They really did help us to achieve our goal of a classy winter wedding to a tee. Thanks to all the staff for making our wedding a special one.
Waters Edge Event Center's reply:
I must have missed the response to this one. Thank you so much for sharing and taking the time for this review. We are working on getting that big screen TV and refrigerator for you. Great ideas and we'll see what's here the next time you come back on a future event with us?!haha
Brittany Sent on 12/15/2017
4.4 out of 5 rating
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This place is amazing!!! As a bride I toured around and visited a couple of places. Those other places I was dissatisfied in but water Edge takes the cake. I have been planning my wedding for over a year and Ben was very very helpful and made sure everything for my husband and I were taken care of. All the staff that I saw were very friendly and took care of us. This place included the linens, chairs, tables, etc in their prices, unlike other places I viewed. I also had Delicate design which helped out immensely.
User2449927 Sent on 12/01/2015
4.3 out of 5 rating
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Working with the staff and managers at the Waters Edge was a very pleasant experience and our wedding was beautiful thanks to everyone's help.
Waters Edge Event Center's reply:
Responsiveness is sometimes a tough one, and we will definitely work better on that going forward. Best to you both in the new chapter of your life together! Have a great rest of the year!
Emily Sent on 02/06/2017
4.2 out of 5 rating
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This venue is fairly expensive, but beautiful! It was also so nice that they will do the drinks and food as well.
Waters Edge Event Center's reply:
We so appreciate your review and feedback..And we thank you!
Pricing can be so ambiguous. I found in my research that what was desired and most appreciated is what we include in our venue pricing! You will receive the outside water front covered patio, round dining tables, white cushioned chairs and we will do your set up and take down! Our goal is a stress-free day for you to have fun and make memories which is why we have so few rules, and no curfew! Feedback from my staff indicate you all did!
Thanks again and hopefully we see you again for one of your anniversaries! Good luck in the new chapter of your lives together!
Karen
Cearston Sent on 12/22/2017
4.1 out of 5 rating
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The building itself is so classy and elegant. We loved that both the bride and groom had a special place to get ready in before the ceremony! The food was also fantastic!
We had our ceremony on the greenbelt by the water which was also amazing. It was so nice that we had that option and that it was so close to the venue.
Overall, if we had to do it all again I would definitely choose this venue! Ben and Karen are both great to work with and super friendly!
Logan Sent on 07/07/2015
4.1 out of 5 rating
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Gorgeous! Everyone loved the vibe and feel close to the hotel and beautiful patio...great for our dancing and wedding
Waters Edge Event Center's reply:
Thank you Logan.
Feedback and appreciation are always welcome! My staff works hard and we're glad everything went off without a hitch! Till we see you again at the next party or celebration have a great year!
User2733253 Sent on 08/18/2016
3.4 out of 5 rating
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If you are looking for a place that is beautiful, needs little to no extra decorating, and is able to do much of the work for you, then Water's Edge is the place to go. The only catch is that they do not like you to bring in your own food. However, if that's not something you care about, Water's Edge is great!
Waters Edge Event Center's reply:
Thank you so much for your feedback! Our philosophy is a fairly turn key style operation providing most everything you need . There are circumstances where outside catering is allowed . With our catering we include a nine-page extensive menu for you to choose from, white linens, respective china, silverware, glassware, all needed banquet-style tables for gifts, sign-in, cake, head and Buffet tables along with set up and take down. When you go outside catering there is an outside catering fee and the amenities above then would not be provided. However, if you choose to rent back you can! If you have further questions or need discussion, please don't hesitate to reach out!
Karen
208-867-5119
Brianna Sent on 09/21/2017
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As a bride that had her wedding at this location I will gladly tell you to not choose this venue, I cried twice on my wedding day because the staff was so disorganized, they ran out of food, tried to pour us old rotten beer when we had purchased 3 brand new kegs, indicating that they put on a half keg of old beer, and did not have enough seating all because the GM was not there( like he said he would be) to make sure everything was done correctly. This is only a few of the things that went wrong. Unfortunately my wedding day ending in a disappointing, unorganized event. And the owner Karen did nothing but call us liars and backed up her staff. She did not care at all that my day was extremely stressful and unsatisfactory, a bride should not have to worry about anything on her big day , and unfortunately for me I had to worry about EVERYTHING! They did not have my 2nd head table set up, my own mother had to go and get the table and set it up her self. Again not okay service. If i where you i would pick a different location.
Waters Edge Event Center's reply:
Hi Brianna,
It was disheartening what happened and more frustrating when we heard from the DJ you hired and discovered that your bridesmaid had him announce for everyone to clear the bridal suite and be out by 9:00p.m. There was misinterpretation on part of your guests. However, many did stay and had a great time as shared with our employees! There were a couple incidences that occurred regarding the keg of beer that was bad. It was immediately replaced and in review of the invoice that had been sent to you there was no charge. This was given complementary via, my manager, Kevin Bell! Some circumstances will happen and I feel we did everything on our part to ensure and make it right! The event coordinator that you hired to oversee the details, continuity and Flow of the day may have more answers regarding other details.
Please reach out if you would like to discuss further.
Karen
