Skip to main content
Weddings

Voast Reviews

Voast View more information

Reviews

4.0 out of 5 rating
4 Reviews
  • Quality of service
    4 out of 5 rating
  • Average response time
    4 out of 5 rating
  • Professionalism
    4 out of 5 rating
  • Value
    3.8 out of 5 rating
  • Flexibility
    4 out of 5 rating
75% Recommended by couples

Awards

4
  • M
    Madeline C. Sent on 01/19/2024
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    AMAZING! Definitely recommend Voast

    Loved Voast! It was super easy to set up. I love that they send it a little early so we could have it at all our wedding weekend events. Having it at the welcome party, wedding, and the brunch after gave our guests plenty of opportunity to use it and our video turned out AMAZING! so thankful they also sent all the raw video footage so we could see the... Less appropriate things our intoxicated guests said without it being in the finished video. Thank you Voast! We must have watched our video 100 times.
  • M
    Megan M. Sent on 11/08/2021
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Most fun addition to our wedding!

    We had a voast kiosk (video guest book) at our wedding and our guests had so much fun leaving us video toasts (it was obvious while watching the final edit that Voast sent us of all our friends and family on that day). We laughed, cried, and shared the video with everyone we knew!
  • illustration stars

    Are you interested?

    Send a message
  • Taylor
    Taylor Sent on 11/22/2023
    1 out of 5 rating
    • Quality of service
      1.0 out of 5 rating
    • Average response time
      1.0 out of 5 rating
    • Professionalism
      1.0 out of 5 rating
    • Value
      1.0 out of 5 rating
    • Flexibility
      1.0 out of 5 rating

    All video footage lost

    I can’t even write this without crying. I ended up going with Voast over a videographer because I wanted to have a video I could look back on forever, even show our kids one day. It was a hit at our wedding and everyone loved it. We received an email from the company letting us know that there was a “bug” in their system and none of our video footage was captured. Nothing can take away the pain I feel knowing I decided to forgo a videographer and capture raw moments from our guests. I have been crying even thinking about it just knowing we will never be able to capture this moment ever again. I advise to go with another source as this company has no back up systems for files, so if they’re lost, they’re lost. I wouldn’t want anyone to experience this type of sadness.

    Voast's reply:

    Our heart goes out to Taylor here.

    An unprecedented software failure did in fact happen at this event. We of course provided a full refund, offered of custom "virtual voast" to re-capture videos and more but we know that NOTHING can replace the magic of recording these video messages on the big day. This is completely unacceptable and is completely on us.

    Full stop.

    When Facebook goes down, we miss our favorite cat videos for a few hours. When a wedding photographer, videographer or app like ours has a critical technical issue during the event, we miss capturing important moments that will never happen again. It is truly heartbreaking and we appreciate Taylor's desire here for others not to experience this type of sadness.

    For context, our kiosks have been used to capture over 500,000 personal videos from around the world as well as capturing precious moments at hundreds of weddings. To clarify, we surely have backup systems for files– in this case it was actually a matter of the videos not being successfully recorded in the first place. Of the half a million videos we've captured, we discovered this failure after a recent update that affected a few events within a limited timeframe. It was the result of 3 uncommon things going wrong at the same time, creating the perfect storm for this exceedingly rare scenario.

    We have now completely solved the issue and have implemented further safeguards to assure this can not happen again.

    T & R: We are so deeply sorry this happened to you and would like to extend our apology to your guests. If you, your guests, or anyone reading this would like to understand this further, we can connect you directly with one of our founders or CTO to have a frank discussion about it.

    Sincerely,

    -Voast
Responds within 24 hours