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Visage a' Visage Day Spa, Salon & Boutique at the Mansion Reviews

Visage a' Visage Day Spa, Salon & Boutique at the Mansion

Visage a' Visage Day Spa, Salon & Boutique at the Mansion

Lancaster, PA
4.4 out of 5 rating, 12 reviews
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Reviews

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  • Quality of service
    4.7 out of 5 rating
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    4.6 out of 5 rating
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    4.5 out of 5 rating
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    4.1 out of 5 rating
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    4.3 out of 5 rating
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    Karrie Sent on 06/09/2015
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    We have celebrated 2 milestone birthdays there and it was very memorable. They were very flexible with our plans and accomodating with our ideas. Staff was very friendly and services were outstanding. Chyna was the best host anyone could ask for!
  • B
    Brittany Sent on 06/04/2015
    5 out of 5 rating
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    Visage a' Visage is by far the most incredible Day Spa, Salon & Boutique I have ever been to. From the warm hospitality to the amazing massage and facials I am always impressed from the time I walk in til the time I walk out. They always leave me wanting more and I continue to come back. I have turned my entire family on to Visage a' Visage. Even my fiancé comes here to get his haircut. We travel 45 minutes to come to a truly spectacular place!
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    Crystal Sent on 01/31/2015
    5 out of 5 rating
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    I have been using Visage Visage for about a year and they are wonderful and always take excellent care of everyone in your party or as an individual when I just need an appointment for myself.
  • illustration stars

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  • U
    User2065530 Sent on 03/13/2015
    4.8 out of 5 rating
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    VaV has everything you need to make your wedding day special. Very professional and friendly staff.
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    Tamara Sent on 12/03/2010
    4.8 out of 5 rating
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    I loved the way my makeup and hair turned out. All of the girls at Visage a Visage are very nice and I love the space they have upstairs.

    There was some confusion regarding the pricing (originally I was told that the prices listed included the tip. they do add the tip directly to the bill but the pricing I was shown did not include the tip. this error was frustrating since I had already told my bridal party one price.) I also found it annoying that you had to pay in full before the wedding instead of having each girl pay the day of. I understand the policy, but it added more work on my end.

    That said, the service they provided was excellent, all of the girls looked beautiful and they were very good at getting everyone done on time. I would definitely recommend Visage a Visage for hair and makeup.
  • C
    Trista Sent on 05/06/2010
    4.8 out of 5 rating
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    My girls and I got our hair done here and the staff was very nice and my hair dresser was amazing because after she did my hair, she knew I didn't like it and didn't ignore the fact that I didn't and she changed it, without getting upset or giving me a problem. She didn't have to do much to fix it but it was great that she did it. They also fit my mom in last minute to give her an updo, we were very pleased with their work. It was a little expensive but they did a nice job.
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    Anita Sent on 08/05/2008
    4.8 out of 5 rating
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    My girls and I had a great time getting our hair and make up done at Visage Visage. The staff was so friendly and did an amazing job on each one of us! It was a little expensive, but what salon isn't for up do's and make up?
  • J
    Jessica Sent on 09/21/2012
    4.5 out of 5 rating
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    The quality of work at Visage a Visage was really spectacular! Their new location is a renovated mansion and provides a great atmosphere for a bridal party! All my girls had their hair done here and it the stylist's did a truly fantastic job! I wanted soft romantic updo's and came in with girls of all textures, lengths, and volume and they were able to nail the look I was going and made a specific due for each girl with the romantic theme still tying them all together. I also had my make-up done here via airbrushing and it was fantastic! The only downside is that one Sunday's for each service they charge a service and a half because they normally are closed so it is a bit expensive if your wedding is on a Sunday. However, they did help su work this out so it wasn't quite as expensive. But if you do it Friday or Saturday it is 70/updo so pretty normal for a mid/mid to high range. All the girls we worked with were very nice and pleasant to work with as well, in addition they were able to fit me in last minute as our original plan fell through. Great experience working with them!
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    Vicky Sent on 04/21/2008
    4.2 out of 5 rating
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      3.5 out of 5 rating
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    This salon was recommended to me through online forums. Judy and Tina are very very helpful and Diane did an INCREDIBLE job on my hair. I have had my hair done professionally before (for proms and as a bridesmaid) but Diane was so gentle, hardly used any bobby pins (so no head ache like I nomally get), and it stayed solid and beautiful all day long.

    3 of my bridemaids got their hair done as well- and all 3 loved it. One of them got their make up down and she looked spectacular. We also got our nails done the day before and they did an amazing job.

    They have a "tea room" that you can rent (or the deck) to have snacks/breakfast or whatever to relax in. We took advantage of that and I am glad we did. It gave the girls and I some quality time to hang out.

    I plan to skip on Hair Cuttery for hair cuts and become a regular at Visage a Visage. They did a remarkable job and I highly recomment them.
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    Rita Sent on 09/27/2010
    4.1 out of 5 rating
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      4 out of 5 rating
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      4.5 out of 5 rating
    I went to Visage a Visage with my aunt, cousin and one of my bridesmaids. I had a great time because it was a time to relax with some people I hadn't seen in awhile. However, the girl who took care of me did not seem happy at all. I don't know if it was something personal or professional but she didn't talk at all, even when the rest of us, including the staff, were joking around. In trying to talk to her I actually asked 'So do you like working here?' I was also finished a good 20 minutes before the other 3. Overall, I like this place. They are very professional and I've gotten a great massage and facial here. I just would not have that particular girl again.
  • R
    Rosanna Sent on 01/04/2011
    4 out of 5 rating
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      3 out of 5 rating
    I booked my bridal party here because I had 10 women (between my bridesmaids & family) to prep for the big day. And after shopping around, they were the best value for the price.They were able to accomodate our party, although the appointments had to be staggered. It actually worked out perfectly because their tearoom upstairs provided a great place for our party to enjoy some mimosas and pastries (which we provided ourselves-great way to save $$) before the big day began.

    One issue is that the parking lot was a little difficult to maneuver, but the salon offered a limo service (at a relatively small fee) which we took advantage of. My other complaint is that didn't LOVE my makeup, and the woman didn't know how to do eyebrows at all. I ended up removing hers and doing my own. Also, they didn't know how to apply fake lashes either - good thing one of my bridesmaids has sparse lashes like me & knew how to!

    I did, however, really LOVE the way they did my updo! It was beautiful and stayed in place all day. Overall, the salon and tearoom were a great place to get ready for the BIG DAY!
  • U
    User1829711 Sent on 09/25/2014
    2.1 out of 5 rating
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      4 out of 5 rating
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      3 out of 5 rating
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      0.5 out of 5 rating
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      2.5 out of 5 rating
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      0.5 out of 5 rating
    Terrible. Out of all my vendors, I will never go to this place again. I showed up at the parking lot at exactly the time of the appointment and they were already calling me to cancel because they had miscalculated the appointments they had. Very unprofessional! In the end, I went through with them that day to pay $200 for hair and make-up. The hair was stunning. The make-up was okay (could be better). I booked them for my wedding to get a call a week later saying that they couldn't do that specific day because it was a holiday. Why they would say they could in the first place is beyond me (I had told them from the beginning that it would fall on a holiday). Summary: Never again! $200 thrown in the trash because I had to find another vendor for that day.
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