Veronica Michaels Bridal Reviews

Name: Veronica Michaels Bridal
Address: 1260 E Center St, Spanish Fork, UT, 84660
Telephone: 8017981337
Rating: 3.8

Veronica Michaels Bridal

Spanish Fork, UT

3.8 out of 5 rating, 13 reviews

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3.8 out of 5 rating

3.8

13 reviews

Recommended by 76% of couples

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Quality of service
3.7 out of 5 rating
Average response time
3.8 out of 5 rating
Professionalism
3.9 out of 5 rating
Value
3.9 out of 5 rating
Flexibility
3.8 out of 5 rating

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Summer Sent on 09/28/2019

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Gorgeous dresses

Why would you want to go anywhere else!! The attention to detail is incredible!!! I loved my dress!!!
Nicole Sent on 06/01/2016

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Veronica Michaels is HANDS DOWN the best place to get your wedding dress. Their selection is small, but unique, meaning you don't see your dress on 100 other brides and you find something that fits your personal style exactly. Because their shop is smaller, make sure you call ahead to schedule an appointment or they'll have a harder time working with you. And you want that, because Leslie and her team are the BEST!! And their seamstresses are out-of-this-world incredible. They work literal MAGIC making dresses fit you exactly and modest if needed. I needed an entire back built up out of cafe silk and a very unique lace as well as sleeves made and from three appointments they had the entire thing done-- it looks like it was made that way. I've gotten hundreds of compliments from people on social media as well as everyone that came to the wedding-- even random people that saw me walking around Temple Square. Veronica Michael's is a bride's dream come true!
User853056 Sent on 07/05/2012

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If you live near Veronica Michaels, I definitely suggest at least going there to see if they have a dress you might like. They might not have as big of a selction as the big stores, but their customer service is much better and the value for their dresses is much better as well!

For example, other dress stores will charge at least 300 dollars to sew on sleeves to make it modest for an LDS temple. However, at Veronica Michael's, it is more around 100. And, they also have pre-sewn covers you can choose from. My dress received many comliments and was only $420 (including the pre-sewn cover.)

The ladies there are sooo sweet. They are not pushy at all and answer any questions you have and help you try on dress after dress. While I was there, I couldn't decide between 2 dresses and sat down thinking about it, while wearing one of their dresses for at least 20 minutes and they just kept smiling at me. I felt like a princess there and didn't feel rushed at all.

This store also has rental dresses! They are very flexible in doing things how you want. They offered to sew on sleeves for free so my dress would stay up. But instead, I asked for snaps, so I could snap my cover to the inside of my dress and they did that for free with no questions. They followed through with everything and I would definitely recomment them!

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Narhea Sent on 12/14/2009

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I LOVE Veronica Michaels!!! They dressed my entire wedding party, for an amazing price. They are so attentive and personal and they will work with you to make sure everything is absolutely perfect! I got an amazing deal on my dress, they made some minor modifications to make it just right, and they really cared about everything being wonderful on your extra special day!
Julia Sent on 10/24/2007

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I loved working with Veronica, small shop but very good customer service and price. She allowed me to pick a dress out of a magazine, order it, and RENT IT! I didn't want to own the dress. I mean you only wear it like twice! I recomend anyone to go there for their dress or tux rental. My husband rented his tux there and it turned out great too.
User955195 Sent on 10/02/2012

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Little pricey, but got the dress I wanted. Were great and easy to work with, quick and efficient.
Deidre Sent on 09/01/2008

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The owner, Leslie, was very nice and professional. She was also very patient. She had to alter my wedding dress about three times, and she did a good job. The only thing I'd recommend is that you be very specific in what you want.
Nicole Sent on 03/24/2015

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The owner Leslie is amazing. The other sales girls were also very personable and kind. I had gone to many bridal stores looking for what I wanted. It was rough because I wasn't quite sure what that was... I just new I wanted classic, elegant, ivory colored, and intricate beauty. I found the perfect dress there. Even better is I ordered it in my size. Wen it came it was still a little too big so it needed to be altered. The alterations were probably the most frustrating part. I had to go back at least four times, but in the end, as Leslie promised, they got it right. Leslie is concerned with making sure everyone is satisfied and brides feel beautiful on their day. We also got my sister's Maid of Honor dress here too. If you haven't been to Veronica Michaels yet, give it a look. Lots of options and excellent staff.
Kylee Sent on 11/06/2008

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Great prices for dresses. Loved my dress. It was the first one i tried on. Very fast alterations.
Ellie Sent on 10/08/2015

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Veronica Michael's is where I was able to find the most dresses that I liked .I also bought the most fabulous veil there that I loved! I thought their rental/purchase prices were very reasonable for the quality of their dresses. They didn't provide very personal service, but my overall experience with them was great.
Holly Sent on 07/22/2025

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New owners ruined this place

Bought a wedding dress in this shop in December for a wedding in August. I didn’t realize at the time that there was a new owner (Kelly). Dress was supposed to be here July 2 at the latest. I didn’t hear anything from the shop several days after it was supposed to be here, so I called to find out what was up. The phone was disconnected, the website was gone, and the store was closed up and empty with no forwarding info. The shop never made any contact with me about their moving or going out of business or my dress being delayed. I was panicked! I called my bank to dispute the charges and I contacted the chamber of commerce to see if they knew where these people went. They had no idea but gave me the owner’s cell phone number. I texted that if I didn’t hear from them by the next day I would go to the media. An hour later I got my first communication from them by email. Long story short, they wanted me to feel sorry for them because their business is struggling, they showed no remorse for their lack of communication, and they said the dress was delayed due to tariffs. They refuse to communicate by any means other than email. The dress is now 3 weeks late. I have been trying to arrange to pick up the dress but the owner is being evasive. I have requested the location of the warehouse multiple times and she has refused to give me an address. She is only concerned about the chargeback. I told her we can talk about that when I see the dress. Horrible selfish woman. Save yourself and don’t let her ruin your wedding memories.
Holly Sent on 07/09/2025

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New owner is bad news

This place came highly recommended before the new owner bought it. We didn’t know. Bought a dress in January and when it was a week late and we hadn’t heard anything, we tried to contact the store and it was GONE. No store, no website, no phone, no fb, and no forwarding info. I had to hunt down the owner by calling the chamber of commerce. I contacted my bank in a panic to dispute the charges and texted the owner to find out what was going on. I also spoke to another customer who told me she had to threaten to dispute charges in an email to get the owner to respond. I have now been back and forth in emails with her. She takes zero responsibility for not communicating her business closure and tells me the dress is delayed due to tariffs. Supposedly the dress will be shipped Friday. I guess we shall see. In the meantime time, the owner feels so sorry for herself that she can’t understand why I am upset about this. Save yourself and go somewhere else!
Kendra Sent on 04/21/2016

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Do not go here!!! There was hardly any dresses, it was overpriced, and the service was terrible. I made an appointment so they knew I was coming. I was greeted after a few minutes. A young girl asked me what my pant size I was and told me based on that I was a size 20 (I'm an 8). Then she had us pull the dresses and put them in the dressing room. Didn't help me get into them at all. Didn't clip the dresses or anything. They were more interested in helping 1 girl with her prom dress. It was the worst experience, I didn't even want to continue dress shopping.

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