Crane Reviews
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4.4 out of 5 rating
4.4 Good
4.4 out of 5 rating
22 Reviews
89% recommend it
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Quality of service 4.8 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 4.6 out of 5 rating
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Value 4 out of 5 rating
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Flexibility 4.2 out of 5 rating
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Kim Sent on 11/24/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
very helpful, could not be happier. matched the wedding dress vera wangvery helpful, could not be happier. matched the wedding dress vera wang -
Quality of service
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Shannon Sent on 06/21/20115 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
These were fantastic !!! A must order!!These were fantastic !!! A must order!! -
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D Sent on 06/17/20115 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Well done on the quality of the invitations.Well done on the quality of the invitations. -
Quality of service
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Tracy Sent on 03/18/20115 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My invitations were custom ordered and I had a lot of particular requests and they did a great job. For me this was very important as it really reflects how the entire wedding is going to be. It lets guests know what type of event to expect. I did go over budget in this area but it was worth it.My invitations were custom ordered and I had a lot of particular requests and they did a great job. For me this was very important as it really reflects how the entire wedding is going to be. It lets guests know what type of event to expect. I did go over budget in this area but it was worth it. -
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Lauren Sent on 10/20/20105 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Invitations came out beautifully! Just what I wanted! Thanks!Invitations came out beautifully! Just what I wanted! Thanks! -
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Charley Sent on 11/09/20075 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My invitations were so nice and they set the tone for the wedding! I love Crane and Co.!My invitations were so nice and they set the tone for the wedding! I love Crane and Co.! -
Quality of service
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Dana Sent on 05/11/20085 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We loved the quality of the crane invitations. We also got dinner cards printed. Very professional service and the cards arrived on time and in great quality!We loved the quality of the crane invitations. We also got dinner cards printed. Very professional service and the cards arrived on time and in great quality! -
Quality of service
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Lauren Sent on 10/27/20114.9 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
We LOVED our wedding invitations. The Write Image helped us design and order them and make them as perfect as we had hoped. Everyone commented on how elegant and beautiful the invitations were. We were able to combine the traditional look and etiquette with a contemporary flare. The invitations were absolutely timeless and personalized just how we wanted them.
Thanks to Lauren and Miriam at The Write Image (SLC, UT) for making everything go so smoothly and helping with the daunting task of making our wedding Save the Dates and Invitations so special and memorable.We LOVED our wedding invitations. The Write Image helped us design and order them and make them as perfect as we had hoped. Everyone commented on how elegant and beautiful the invitations were. We were able to combine the traditional look and etiquette with a contemporary flare. The invitations were absolutely timeless and personalized just how we wanted them.
Thanks to Lauren and Miriam at The Write Image (SLC, UT) for making everything go so smoothly and helping with the daunting task of making our wedding Save the Dates and Invitations so special and memorable. -
Quality of service
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Edward Sent on 08/20/20114.8 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Elegant. Decisive. Powerful. Seductive. Compelling. Sensual. Friendly.Elegant. Decisive. Powerful. Seductive. Compelling. Sensual. Friendly. -
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Jessica Sent on 07/20/20114.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
I was so happy to see the Vera Wang Invitation Collection. The color of the paper is beautiful and the feel of the paper is soft and sturdy. This collection takes the decision out of invitation choices.I was so happy to see the Vera Wang Invitation Collection. The color of the paper is beautiful and the feel of the paper is soft and sturdy. This collection takes the decision out of invitation choices. -
Quality of service
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Lori Sent on 09/06/20114.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The only place I could find that had a damask theme that matched our decor or theme we wanted to carry over to all aspects of our wedding. I loved them just wish they were a little more affordable.The only place I could find that had a damask theme that matched our decor or theme we wanted to carry over to all aspects of our wedding. I loved them just wish they were a little more affordable. -
Quality of service
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Jessica Sent on 08/26/20114.7 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 4.5 out of 5 rating
These were very pricey, but definitely worth the money. I wasn't particular about much, but I wanted a pink ribbon invitation, and I fell in love with on of theirs. There was an error in printing which was corrected before I even received my order. I got married 3 weeks ago and people are still complementing me on my invitations, so that should tell you something.These were very pricey, but definitely worth the money. I wasn't particular about much, but I wanted a pink ribbon invitation, and I fell in love with on of theirs. There was an error in printing which was corrected before I even received my order. I got married 3 weeks ago and people are still complementing me on my invitations, so that should tell you something. -
Quality of service
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Megan Sent on 12/07/20104.6 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 4.5 out of 5 rating
Beautiful intives! I loved them!Beautiful intives! I loved them! -
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Rachael Sent on 03/02/20114.5 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 3.0 out of 5 rating
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Flexibility 4.5 out of 5 rating
Very pricey, but they are definitely made out of the best quality paper and very detailed! Everyone just loved them!Very pricey, but they are definitely made out of the best quality paper and very detailed! Everyone just loved them! -
Quality of service
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A Sent on 11/02/20104.5 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 3.0 out of 5 rating
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Flexibility 4.5 out of 5 rating
Wow.. truly beautiful invitations that POP! If you want your guests to be very impressed, go with Vera Wang Fine Papers.Wow.. truly beautiful invitations that POP! If you want your guests to be very impressed, go with Vera Wang Fine Papers. -
Quality of service
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Jordan Sent on 03/20/20084.4 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 2.0 out of 5 rating
Excellent products. Traditional and modern options with the most reputable brand in the industry.Excellent products. Traditional and modern options with the most reputable brand in the industry. -
Quality of service
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Angela Sent on 09/07/20104.2 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 3.0 out of 5 rating
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Flexibility 3.0 out of 5 rating
Vera Wang Fine Papers had the most BEAUTIFUL invitations, and I looked high and low for invitations! In addition to the lovely paper choices, there are so many font and style choices. I absolutely loved my save-the-dates and initiations, and was complemented time and again on our invitations. I suppose these invitations are more expensive than some/most, but as a lover of invitations, the extra cost was worth it to me.Vera Wang Fine Papers had the most BEAUTIFUL invitations, and I looked high and low for invitations! In addition to the lovely paper choices, there are so many font and style choices. I absolutely loved my save-the-dates and initiations, and was complemented time and again on our invitations. I suppose these invitations are more expensive than some/most, but as a lover of invitations, the extra cost was worth it to me. -
Quality of service
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Alexandra Sent on 02/17/20084.1 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 3.5 out of 5 rating
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Flexibility 4.0 out of 5 rating
I ordered our thank you cards from Crane & Co and as everything they do it was exceptional. The staff was very helpful in assisting us with something that was classic, but represented us. Yes I could have purchased thank you cards somewhere else for a lot less, but they were worth every penny.I ordered our thank you cards from Crane & Co and as everything they do it was exceptional. The staff was very helpful in assisting us with something that was classic, but represented us. Yes I could have purchased thank you cards somewhere else for a lot less, but they were worth every penny. -
Quality of service
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Fatemeh Sent on 07/19/20114 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 3.5 out of 5 rating
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Flexibility 4.0 out of 5 rating
the quality and design is the best for V. W.the quality and design is the best for V. W. -
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Tracy Sent on 08/09/20083.4 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 3.0 out of 5 rating
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Professionalism 3.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 3.0 out of 5 rating
We loved our Crane invitations! We origially thought we could make our own... big mistake! We spent the money and it was worth it. It's the first indication of your day to your guests and we wanted to "Wow" them. Thanks to Crane, we did.We loved our Crane invitations! We origially thought we could make our own... big mistake! We spent the money and it was worth it. It's the first indication of your day to your guests and we wanted to "Wow" them. Thanks to Crane, we did. -
Quality of service
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Jessica Sent on 07/31/20113.3 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 3.5 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 0.5 out of 5 rating
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Flexibility 3.0 out of 5 rating
Expensive but beautiful invites!Expensive but beautiful invites! -
Quality of service
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November B. Sent on 11/23/20221.8 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 1.0 out of 5 rating
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Professionalism 2.0 out of 5 rating
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Value 1.0 out of 5 rating
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Flexibility 1.0 out of 5 rating
Their Reputation Has Outlived Their Service
Wow, what egos and attitudes. The finished engraved product was lovely but Crane's is nasty and condescending. Sure, Crane's allegedly made the paper for for our money, but you'll get no paper until you send them buckets of money and put up with boatloads of attitude. They want to charge you for every call. They didn't catch their own mistakes but when I did they were rude and nasty about changes. I paid for expedited service but they said they don't have to honor it and it's up to them. When the delivery date came and went they claim they never promised a delivery date and never do -- it's just a suggested possible date. Do yourself a favor--the Crane's watermark is not worth all this grief. Find a nice local vendor without an ego and attitude.Wow, what egos and attitudes. The finished engraved product was lovely but Crane's is nasty and condescending. Sure, Crane's allegedly made the paper for for our money, but you'll get no paper until you send them buckets of money and put up with boatloads of attitude. They want to charge you for every call. They didn't catch their own mistakes but when I did they were rude and nasty about changes. I paid for expedited service but they said they don't have to honor it and it's up to them. When the delivery date came and went they claim they never promised a delivery date and never do -- it's just a suggested possible date. Do yourself a favor--the Crane's watermark is not worth all this grief. Find a nice local vendor without an ego and attitude. -
Quality of service