Valley Limo & Coach Reviews

17 | Burnsville, MN
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17 Reviews for Valley Limo & Coach

Recommended by 84% of couples

4.2 out of 5.0
  • Quality of service 4.1
  • Professionalism 4.2
  • Flexibility 4.3
  • Value 4.1
  • Average response time 4.2

Awards

17
Order by:
  • T

    Tyler · Married on 07/28/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We used valley limo for our wedding party on our wedding day and we could not have been happier with the service they provided us! Len at Valley Limo was extremely easy to work with and made sure we had all the details figured out leading up to our wedding day! He was very accommodating in allowing us to bring our beverages to the shop the week before our wedding and had all our drinks loaded in coolers on ice when the bus showed up on our wedding day. Our driver for the day, Kelly, was great! He was on time and accommodating to our timeline and needs of the day. The limo coach was in excellent condition and very clean. We would highly recommend using Valley Limo for your transportation needs on your wedding day!

    Sent on 09/03/2018
  • M

    Morgan · Married on 09/30/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Valley Limo was everything I wanted, and more! Len Nelson, our driver, was absolutely amazing! The limo was huge, and comfortably fit 24 people, along with the photographer and videographer! The lighting and speakers were phenomenal. I was able to drop off champagne prior to the wedding, and he had everything chilled on ice when he picked us up! Along with providing complimentary champagne glasses, pop, and water bottles. He even let us bring our own snacks on the limo! We had such a blast, I am so happy we went through Valley Limo and Coach for our wedding day. I would highly recommend this vendor to any bride searching for an extremely fun, high energy, and affordable transportation on their wedding day!

    Sent on 10/11/2017
  • User4953966 · 2+ years ago

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Renting a limo for the wedding was a last minute decision, but I'm happy we did it! It was so nice having a limo at our expense for the duration of the time we reserved it! The company was great, had an excellent experience!

    Sent on 09/27/2016
  • E

    Ellie · Married on 05/28/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I wish I could give them six stars for value, flexibility and service. We booked a limo for taking girls to the ceremony, bridal party to the reception and a town car for my husband and me at the end of the night. Len was amazing; he was who we set everything up with. He was so friendly, helpful and professional. The most impressive part was that there was so much construction going around both the church and the reception, and Jay, the driver, navigated it all flawlessly. He knew all the back roads, and we made it early to the venues. They were also the best pricing I found in the Twin Cities. The vehicles were clean, comfortable and modern.My mother in law booked a coach through Valley limo too for her extended family and they had a great experience too. They were prompt, polite and professional. Great all around!

    Sent on 06/01/2016

    Valley Limo & Coach's reply:

    Ellie,
    Thank you for your delightful comments.
    We appreciate your business and thoughtfulness to send your comments.
    The Valley Limo Team
  • J

    Jessica · Married on 07/11/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We had an awesome time on the 'party bus' we rented from Valley Limo and Coach!!! It was a very nice bus, gorgeous inside and VERY comfortable!!! The driver was very nice and helpful! He was on-time and even gave us a little extra time, since we ran over on time with our pictures!! HIGHLY RECOMMENDED!!!!!!

    Sent on 07/17/2015

    Valley Limo & Coach's reply:

    Jessica,
    We so appreciate each and everyone of our customers.
    Thank you for your comments.
    The Valley Limo Team
  • A

    Andrea · Married on 10/04/2014

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We are so happy we worked with Valley Limo & Coach for our wedding day transportation. The driver was very kind and accommodating, making our day go very smoothly. I would recommend them to anyone! Thanks Len and Valley Limo & Coach!

    Sent on 10/16/2014
  • E

    Elizabeth · Married on 10/04/2013

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We used Valley Limo for transportation for our wedding day. They were the most affordable company that I found, and I'm so glad we went with them. Len was extremely helpful in planning our day, and was very responsive to my requests. We used one of their limos to transport the wedding party from the hotel to the ceremony site (he made two separate trips - one for girls and one for boys), and then an executive mini coach for the entire wedding party after the ceremony to transport us to the reception. Both drivers were very accomodating, on time, and brought us exactly where we needed to go. It was nice to not have to worry about anything the day of the wedding. Len also let us drop beverages off before hand and he had them waiting for us in a cooler after the ceremony. I highly recommend using them for your wedding - you won't regret it!

    Sent on 10/22/2013
  • User3517705 · 2+ years ago

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We used Valley Limo and Coach to move 117 guests to and from downtown Minneapolis to Golden Valley Country Club. Len was by far the most creative and helpful transportation person we spoke with. Everyone else suggested using big buses, which was incredibly expensive. At Len's suggestion, we ran shuttles back and forth, both to and from the country club. No guests were late to the wedding, and everyone got back to the hotel in a timely fashion. He told us how to make this work-beginning with a transportation question on the RSVP, and ending with signs at the reception informing guests when the shuttle would return. Added bonus-he was a pleasure to work with.

    Sent on 09/07/2013
  • A

    Alison · Married on 10/13/2007

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We booked with Valley Limo just over a month before our wedding. I admit it wasn't the first place we called, and we decided to go with them only because they had a limousine available, but I am SO GLAD we had them! The service was outstanding. Our driver was "Digger Dan" and he was attentive, professional, and personable. My maid of honor booked the same service (and the same driver!) for my bachelorette party. This is when Dan really impressed me. Our limo full of 10 young women was driving around downtown Minneapolis, we were a little drunk, and of course we wanted to sing and yell out the windows. Dan actually rolled up our windows for us when he saw someone approaching the limo (probably asking for change), before we even saw them. He recommended places for us to take our scenic drive, and on the way back, he saw a fireworks display over downtown St. Paul and parked someplace that would give us a great view. Again, I was very impressed. I would highly recommend Valley Limo to anyone in Minnesota (they have service in and outside of the Twin Cities), and definitely request Digger Dan!

    Sent on 01/30/2008
  • K

    Kelsey · Married on 08/26/2017

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      4.5
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The owner was experienced and easy to work with. They allowed us to drop off alcohol the week prior to our wedding and had everything on ice when they picked us up at the church. They were very accommodating when we went over on time and simply charged our card a prorated rate. The vehicle was very nice and comfortable, even with our large group. Would definitely recommend.

    Sent on 10/02/2017

    Valley Limo & Coach's reply:

    Kelsey,
    Thank you for your delightful comments. We treat our customers the way we would like to be treated.
    Which is why we have provided exceptional service since 1991.
    The Valley Limo Team.
  • J

    Julie · Married on 10/08/2016

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      4.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We rented an SUV Limo for our wedding to take us from our ceremony to the reception and it was a perfect ride. They showed up on time and had our drinks on ice with some water and sodas AND glassware. The vehicle was nice and clean and spacious as well. We actually got an upgrade somehow to a limo coach so that was very exciting :). Len is great to work with and was very flexible in any changes that I had to make along the way. The driver was very professional and greeted us with a red carpet and instructions on how to use the music :). They are very reasonably priced as well which was great to come by when you have so many other expenses to budget for!

    Sent on 10/14/2016
  • M

    Marit · Married on 08/13/2011

    4.8
    • Quality of service:
      4.5
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      4.5

    Very easy to work with. On time for all pickups.

    Sent on 10/13/2011
  • Caitlin

    Caitlin · Married on 08/14/2010

    4.6
    • Quality of service:
      5.0
    • Responsiveness:
      3.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The vehicles were beautiful and the drivers were very professional. I had a little difficulty with communicatiing with them in the planning process, but it turned out fine. THey are very very flexible about times and locations and changes of plans and whatnot.

    Sent on 11/08/2010
  • Ann

    Ann · Married on 09/07/2019

    4.2
    • Quality of service:
      4.0
    • Responsiveness:
      3.0
    • Value:
      4.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Ok limo service

    We booked this company for our wedding transportation due to a recommendation from our wedding planner. Overall it was OK. The drivers were very professional and flexible on the day of the wedding. Our ceremony ended early, and they were able to pick us up earlier than scheduled and just drive around for a while, which we really appreciated. However the limo was very hot inside despite us trying to adjust the temperature control (it was just blowing hot air and we were all sweating on a 60-degree day) and there was no option to play our own music which was disappointing. Also, it was difficult to book the services at the beginning. We had to call and email multiple times to get confirmation that our services were booked. Overall, we had an OK experience but did not feel it was worth the cost.

    Sent on 11/02/2019
  • K

    Katherine · Married on 06/25/2016

    1.4
    • Quality of service:
      0.5
    • Responsiveness:
      3.5
    • Value:
      0.5
    • Flexibility:
      2.0
    • Professionalism:
      0.5

    Absolutely horrible. This was the WORST part of my wedding. I planned transportation 4 months or so early and kept in contact with Len to make sure everything would go smoothly. Most of the time I felt like he had no idea what I was talking about and I would have to "hold his hand" through our conversations. The week before the wedding he tried to nickel and dime us by saying we need all the extra time on our party bus and I tried to explain to him that we didn't and he was just not having it. It took me walking out of his office for him to give us the agreed upon price. The night of the wedding he forgot half of the guests that they were taking to the ceremony and then he also hit a car while driving guests to our reception and made half or so of our guests miss cocktail hour.

    Save yourself the stress and anxiety and go someplace else for your transportation needs.

    Sent on 07/27/2016
  • M

    michael · Married on 10/02/2016

    0.8
    • Quality of service:
      0.5
    • Responsiveness:
      2.0
    • Value:
      0.5
    • Flexibility:
      0.5
    • Professionalism:
      0.5

    I would give this advise and not use this shady company, I was charged $150 for a mystery spill on the floor with out given the chance to wipe it up? Also the driver was texting while driving, putting my whole family at risk

    Sent on 10/04/2016
  • S

    samuel · Married on 06/10/2017

    0.4
    • Quality of service:
      0.5
    • Responsiveness:
      0.5
    • Value:
      0.5
    • Flexibility:
      0.5
    • Professionalism:
      0.5

    Wish i could give negative stars. Used these guys for a ride from my wedding ceremony to the reception and was miserable the whole time. The air did not work and neither did the radio. Would have loved to have know in advance that we need to provide our own auxiliary cord. Told the driver on multiple occasions that we were too hot and he just rolled up the divider and ignored us. Called the owner a few days later told him everything and it was almost like he didnt believe me. Said he would talk to the driver and get back to me tomorrow. One week went by and i hadnt heard back so i called again. Len is a complete joke. He kept asking "who do you think you are" and flat out didnt believe me that the air didnt work. No offer for compensation qnd he just wanted to raise his voice and argue that nothing was wrong with the limo. Absolute trash company. It is the ninth wonder of the world that somehow this company has been open so long.

    Sent on 06/20/2017

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