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Urban Altered- Alterations Reviews

Urban Altered- Alterations

Urban Altered- Alterations

Hartselle, AL
5.0 out of 5 rating, 34 Reviews
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Reviews

5.0 out of 5 rating
WeddingWire Couples' Choice Awards 2024 Winner
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34 Reviews
100% recommend it
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Awards

34
WeddingWire Couples' Choice Awards 2024 Winner
WeddingWire Couples' Choice Awards 2023 Winner
WeddingWire Couples' Choice Awards 2022 Winner
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    Deborah M. Sent on 04/19/2024
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    Mother of the Groom dress alterations

    My experience at Urban Altered has been absolutely amazing 💜 The entire staff are warm and friendly as well as professional. Skylar and Christy treated me with genuine respect and made me feel so special. I really can’t say enough about my experience! Absolutely amazing and will highly recommend to all of my family and friends. Thank you for your expertise and making me feel extra special 💜
    Deb Miller

    Urban Altered- Alterations's reply:

    Thank you so very much for your kind words, Deb! We absolutely loved getting to meet you and work with you on your beautiful dress! We had a blast getting to know you, and seeing the transformation of your dress was so amazing! Thank you for being so lovely!! We cannot wait to see pictures of gorgeous you on the day of the wedding!
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    Emily S. Sent on 04/17/2024
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    My experience!

    Urban Altered has been my go to place for my last few bridesmaids dresses and now my wedding dress! The staff is always so so sweet and my alterations are always spot on! They also have the cutest items to stop in and shop!

    Urban Altered- Alterations's reply:

    Wow, thank you so much, Emily! We love getting to work with you on your dresses, and we had the most fun working with you on your wedding dress! You are so stunning in it!! And we cannot wait to see pictures from your beautiful wedding! Congratulations!!
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    Karla S. Sent on 08/06/2023
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    Excellent Alterations

    Urban Altered done a beautiful job on my wedding dress! I was wanting all my alterations to go unnoticeable from the original design and I was amazed! I knew what was done and I could not tell! Urban Altered also done alterations on my 2 flower girls dresses. The way my 2 little (4 year old and 2 year old) flower girls were treated was absolutely the sweetest thing! My 2 flower girls were treated like princesses and I was so truly grateful! If you need any alterations and want to be treated like a princess then Urban Altered is the place to go! Beautiful work and excellent people to work with! The shop also has some very beautiful and unique pieces to make whatever occasion extra special!! Thanks again Urban Altered I greatly appreciate you!

    Urban Altered- Alterations's reply:

    Thank you, Karla! You and your flower girls were so wonderful to work with! You are gorgeous in your dress, and we cannot wait to see pictures from your special day! Thank you for coming to see us!
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    Amber P. Sent on 09/13/2023
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    Wedding dress alteration

    I took my wedding dress and a bridesmaid dress for alterations. They got me in super quick, and took time to ensure the dresses would be altered and fit the way I envisioned. Alterations were done super fast, and the dresses fit me perfectly!! Would definitely use them again!

    Urban Altered- Alterations's reply:

    Thank you so much for your kind words, Amber! We were so happy for help make your beautiful dresses exactly how you wanted them! You’re a joy to work with! And we cannot wait to see your wedding pictures soon!
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    Mary D. Sent on 10/09/2023
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    Amazingly joyful

    This place is amazing. Christy did a great job on the alterations for my bridesmaid dress and Skylar was wonderful working with.

    Urban Altered- Alterations's reply:

    Thank you so much, Mary! It was our pleasure meeting you and working with you! You’re a delight! Thank you for choosing us for your beautiful bridesmaid dress alterations!
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    Katie T. Sent on 09/06/2023
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    Incredible!

    I cannot express how amazing they are here! You feel so special everytime you walk through the door. My dress was done great and I knew it was always in great hands! Cannot recommend them enough!

    Urban Altered- Alterations's reply:

    Thank you for your kind words, Katie! We loved getting to work on your dress with you! It was a joy!! Congratulations, sweet Katie!
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    Ondreya W. Sent on 10/13/2023
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    Alterations

    Christy did not disappoint with the alterations of this dress. If you are searching for a place to get that done then let this be your sign! The shop is a gorgeous old building, they offer boutique items along with items a bride would love to have. I thoroughly enjoyed my experience here with her and if I could give more stars I would!

    Urban Altered- Alterations's reply:

    Oh Ondreya! How sweet you are! Your dress is absolutely stunning and how gorgeous you look in your photo! Thank you so much for sharing! It was a pleasure working with you and we wish you all the happiness!
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    Genesis J. Sent on 08/02/2023
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    Best place for alterations!

    Christy is the kindest person that I have ever met! She listed to exactly what I wanted and delivered just that! She is so creative and understanding and so patient! She made sure that I felt beautiful during our consultation and she made me feel even more beautiful in my final fitting. I will definitely be a returning customer for all of my alteration needs. Such an amazing woman and such a great store!

    Urban Altered- Alterations's reply:

    Thank you so much, Genesis! You were a delight to work with, and you looked so beautiful in your dress! We can’t wait to see pictures of you in your dress on your big day! Thank you for your kind words and for letting us be a part of your special day!
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    Savannah S. Sent on 05/22/2023
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    They were absolutely perfect!

    Urban Altered was absolutely wonderful! I had my wedding dress altered there and they were very personable and helpful every step of the way. I decided to get custom sleeves and they did an excellent job! I’m so happy I decided on them and Haley is an absolute angel!

    Urban Altered- Alterations's reply:

    Thank you so much, Savannah! We loved getting to work with you on your gorgeous dress! We had so much fun with your custom sleeves, and seeing it all together with you was absolutely precious!
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    Kristin C. Sent on 05/24/2023
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    Wedding Dress Alterations

    Kristy at Urban Altered is the best, she’s so sweet and very good at what she does. She is very welcoming and explains everything in detail. She made my wedding dress fit perfect! All of the staff was so nice and very helpful. I couldn’t be more happy with my experience. Thank y’all so much!!

    Urban Altered- Alterations's reply:

    Thank you, Kristin! It was our absolute pleasure to work with you on your dress! You were dazzling in it! Wishing you all the best in this sweet time of your life!
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    Lexie Sent on 04/15/2023
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    Beyond Amazing!

    The lovely people at Urban Altered have my heart! After loosing 60+ lbs after ordering my wedding dress it wasn’t the same- I couldn’t even tell how it looked on me anymore. At my first appointment they pinned and pinned until it looked like my dress was made just for me! They went above and beyond and at my final fitting I was blown away with how wonderful it all came out. Everything from customer service down to the hand sewn details blew me away. If YOU are in need of alterations loon no further❤️

    Urban Altered- Alterations's reply:

    Thank you, Lexie! We absolutely loved getting to work with you! It was an honor to be part of your special day!
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    Katie P. Sent on 04/29/2023
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    Amazing!!!

    Everyone here was super sweet, and Mrs Christy made sure everything was perfect!

    Urban Altered- Alterations's reply:

    Thank you very much, Katie! You were stunning in your beautiful dress! And it was a joy to work with you!
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    Dawn K. Sent on 04/15/2023
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    Absolute Perfection!

    The staff were very professional and worth every penny I spent! They go above and beyond to make sure everything was as I wanted my dress to look!

    Urban Altered- Alterations's reply:

    Thank you, Dawn! Working with you on your dress was our pleasure, and you were stunning in it! Thank you for your kind words!
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    Whitney M. Sent on 08/10/2023
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    Talented & Professional that made my vision come to life

    Urban Altered does a wonderful job. They are patient, creative, and know all the tricks to make you feel beautiful. I drove from Birmingham to work with them, and I would do it again.

    Urban Altered- Alterations's reply:

    Thank you, Whitney! We loved getting to work on your dress with you! You were beautiful in it! Thank you for letting us be a small part of your special day!
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    Shayla M. Sent on 03/17/2023
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    Wedding Dress Alterations

    I had my wedding dress alterations done at Urban Altered, and I couldn’t be more pleased with the results! Everyone was so helpful and they made sure my dress was exactly the way I wanted it by the time I left. I would recommend them to anyone!

    Urban Altered- Alterations's reply:

    Thank you Shayla! We are so happy we made this experience so easy for you! We look forward to seeing your wedding photos! You are going to be a gorgeous bride for sure! Congratulations!
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    Vivian N. Sent on 08/30/2022
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    From baggy dream dress to the dress of my DREAMS!

    When I bought my dress I was 40 lbs heavier. When I picked up my dress from the bridal shop my measurements went WAY down so we had to get it altered. The dress was super baggy & loose. It was like a blanket was on top of me. Birch on Main recommended I should go to urban altered to get my dress tightened & fit like a glove to my body. When I got to urban altered everything was set up & smooth. Christie was amazing & measured me & was delicate with my dress. Everything was organized. Their store is beautiful as well. The atmosphere of the whole store/alterations area was gorgeous. I had to buy some stuff everytime I visit to get my dress fitted again.
    Once I went back to get fitted again- the dress fit like a glove to me & I felt like a queeen & the happiest I ever was. Literally almost cried. Customer service, atmosphere, staff, & store are 10/10! If you’re a bride who needs to get your dress altered come here! You won’t regret it!

    Urban Altered- Alterations's reply:

    Thank you so much Vivian! You look stunning in your dress, and it was such a pleasure to work with you! We are so thrilled to be apart of this magical moment in your life!
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    Loren H. Sent on 06/16/2022
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    I got my wedding dress altered here and I’m so glad I chose Urban Altered.

    This is the BEST place to get a wedding dress altered. The workers are super accommodating and make you feel loved from the moment you step inside.

    Urban Altered- Alterations's reply:

    Thank you sweet Loren! You were such a joy to work with and you looked absolutely STUNNING in your dress! Wishing you both many blessings!
  • Tammy
    Tammy G. Sent on 05/12/2022
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    Bridesmaid dress

    My bridesmaid dress was way to big on me a size 20. I brought it to Urban Altered and they were so friendly, helpful and amazing at what they do! She had to take in a lot from a size 20 to a size 8. The dress had a lot of material underneath that had to have work. The owner did a fantastic job! I was very pleased and would definitely do business with them again.

    Urban Altered- Alterations's reply:

    Tammy, you are so sweet! You looked so beautiful in your blue😍 We had so much fun working with you and we look forward to helping you again in the future!💗
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    Allie P. Sent on 02/25/2022
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    Amazing experience!

    Christy is amazing. She truly is so talented. I cannot thank her enough for creating the dress of my dreams! I would recommend Urban Altered to anyone for their alterations, the ladies there are so sweet and talented.

    Urban Altered- Alterations's reply:

    Thank you so so much Allie! You are so gorgeous in your dress and we had so much fun working with you!
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    Allie D. Sent on 01/25/2022
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    October 2021 Wedding

    Urban Altered and their team were wonderful with both my wedding dress and my mom's dress! She was so thorough and detailed with the alterations on my dress and I couldn't have been happier with the way the alterations looked after!

    Urban Altered- Alterations's reply:

    You are so sweet Allie! Thank you so so much for the kind words! It was a pleasure to work with you and your mom! You both looked absolutely gorgeous!
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    Alison H. Sent on 06/04/2021
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    Wedding Dress Alteration

    Awesome! Best alteration place!

    Urban Altered- Alterations's reply:

    Thank you Alison! We appreciate you so much and we had such as fun time working with you! Beautiful bride!
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    Rebecca M. Sent on 06/04/2021
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    Beautiful Alterations

    My dress had three layers of very delicate lace around the bottom, it had to be taken up about three inches and everything was removed and reattached BEAUTIFULLY! I felt so secure and comfortable on my wedding day!

    Urban Altered- Alterations's reply:

    Oh Rebecca! How gorgeous you looked! We are so glad that we were able to make you feel so secure and comfortable on your special day! Thank you for taking the time to write such a kind review and send pictures! We wish you the best!
  • Saryneliz
    Saryneliz C. Sent on 06/04/2021
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    Amazing experience!

    Christy and her staff are so kind and helpful! They were very patient with all the wedding dress requests. They made me feel welcomed and the store is BEAUTIFUL !

    Urban Altered- Alterations's reply:

    Hi Saryneliz! You are precious and we are so glad that you enjoyed your time with us! Thank you for the super sweet review and you looking stunning in your dress for sure!
  • Christie
    Christie J. Sent on 06/09/2021
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    Awesome experience and amazing job!

    Christy and her staff were amazing! They were able work with me on short notice and we’re so nice and friendly! They made all the alterations I requested, and turned a wedding dress in to MY unique gown!

    Urban Altered- Alterations's reply:

    Christie, you were a pleasure to work with and you looked so so beautiful in your wedding gown! We are happy that we could be apart of making your dress so unique for you! Thank you for the sweet review and the gorgeous pictures!
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    Ashton P. Sent on 06/04/2021
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    Absolutely Amazing!

    I cannot say enough amazing things about Urban Altered! They made my dress absolutely perfect and helped me to create the most beautiful custom garter! From their phenomenal staff to all the cute items they sell in store, my experience at Urban Altered was more amazing than I could have dreamed of!! Highly recommend them for all of your alteration needs! They will make your dreams happen! 💕

    Urban Altered- Alterations's reply:

    How sweet you are Ashton! We took such joy in working with you in altering your dress and creating a gorgeous custom garter for you! You made a stunning bride for sure!😍
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