Universe Bridal + Prom Reviews

Reviews

• Featured

  Kari Sent on 05/12/2021
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  I found the perfect dress

  I was very pleased when I walked in and was helped almost immediately and everyone was very pleasant and very nice and I purchased the 1st dress that I tried on because I knew it was the one. I actually received a call from them because it came in early.

  I was very pleased when I walked in and was helped almost immediately and everyone was very pleasant and very nice and I purchased the 1st dress that I tried on because I knew it was the one. I actually received a call from them because it came in early.
• Emilee Sent on 04/29/2019
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  Beautiful dresses just not mine

  This bridal shop is absolutely gorgeous. We walked in on a Sunday afternoon and the consultant, Michelle was awesome. I tried on probably 20-30 dresses, but didn’t find any that I really loved. They have a LARGE selection of dresses, and a varying price range!!

  This bridal shop is absolutely gorgeous. We walked in on a Sunday afternoon and the consultant, Michelle was awesome. I tried on probably 20-30 dresses, but didn’t find any that I really loved. They have a LARGE selection of dresses, and a varying price range!!
• Jennifer C. Sent on 06/08/2019
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  Selection and stress free!

  Love the selection and staff at Universe. They made putting together my bridal party with gals from multiple states so simple and stress free. Ordering my dress was a breeze and they were great at helping me find a veil when the one I wanted wasn’t available in time. Definitely a great group yow work with!

  Love the selection and staff at Universe. They made putting together my bridal party with gals from multiple states so simple and stress free. Ordering my dress was a breeze and they were great at helping me find a veil when the one I wanted wasn’t available in time. Definitely a great group yow work with!

  Universe Bridal + Prom's reply:

  It was our pleasure to be a part of your special day. We truly appreciate your kind review and wish you all the best
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• Sarah Sent on 04/15/2019
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  Loved shopping here

  I had an amazing experience with Universe bridal! I love the fact that you can go through all the racks of gowns yourself and pick as many as you want to try on. No appointments, no limit to the number of dresses you can pull. You can always ask for assistance if you need it too. There is such a wide variety of price points that there is something for every budget. Bonus, I ordered my dress in June and was told it would arrive in October and it only ended up taking 2 weeks to arrive! I'm sure that's not always the case but it was really nice! They provided a list of seamstresses in the surrounding counties as well which was super helpful!

  I had an amazing experience with Universe bridal! I love the fact that you can go through all the racks of gowns yourself and pick as many as you want to try on. No appointments, no limit to the number of dresses you can pull. You can always ask for assistance if you need it too. There is such a wide variety of price points that there is something for every budget. Bonus, I ordered my dress in June and was told it would arrive in October and it only ended up taking 2 weeks to arrive! I'm sure that's not always the case but it was really nice! They provided a list of seamstresses in the surrounding counties as well which was super helpful!
• Katie Sent on 06/27/2017
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  I went to 6 dress shops and finally found my perfect dress at Universe! When you pull up it turns you off to it, because the outside is kind of junky and doesn't look like a bridal shop. But when you walk in and make your way to the bridal section it is totally worth it! SO SO MANY DRESSES. You can try on as many as you like, and I had a hard time picking my favorite! Also, the samples aren't only 10-14. They had all sizes even 4's and 6's for petite brides. I recommend this to any Bride looking for a dress!

  I went to 6 dress shops and finally found my perfect dress at Universe! When you pull up it turns you off to it, because the outside is kind of junky and doesn't look like a bridal shop. But when you walk in and make your way to the bridal section it is totally worth it! SO SO MANY DRESSES. You can try on as many as you like, and I had a hard time picking my favorite! Also, the samples aren't only 10-14. They had all sizes even 4's and 6's for petite brides. I recommend this to any Bride looking for a dress!
• Megan Sent on 12/08/2016
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  I had such an incredible experience at this store. Melissa was so sweet and helpful, and didn't mind me talking her ear off haha. Although the store seems overwhelming at first (they have so many dresses!!) it only took me a few hours to find my perfect dress within my budget!!

  I had such an incredible experience at this store. Melissa was so sweet and helpful, and didn't mind me talking her ear off haha. Although the store seems overwhelming at first (they have so many dresses!!) it only took me a few hours to find my perfect dress within my budget!!
• Denise Sent on 08/12/2015
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  The ladies at Universe were very professional and easy to work with. I tried on TONS of dresses and she was a nice with the last one as she was with the first! They were very easy to work with and let me make a payment plan.

  The ladies at Universe were very professional and easy to work with. I tried on TONS of dresses and she was a nice with the last one as she was with the first! They were very easy to work with and let me make a payment plan.
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  User2209268 Sent on 07/03/2015
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  The staff was really nice and helpful when it came to looking for my dress.

  The staff was really nice and helpful when it came to looking for my dress.
• Cheryl Sent on 11/09/2014
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  I had to get a different dress at the last minute about 1.5 months before the wedding (the one I was originally going to wear was going to need too much alterations). The staff was helpful and understanding of my situation and made sure I found "the" dress. I spent 2 hours trying on dresses non-stop before finding the one I absolutely loved and was around my size.

  I had to get a different dress at the last minute about 1.5 months before the wedding (the one I was originally going to wear was going to need too much alterations). The staff was helpful and understanding of my situation and made sure I found "the" dress. I spent 2 hours trying on dresses non-stop before finding the one I absolutely loved and was around my size.
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  User1649580 Sent on 06/06/2014
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  I went to this vendor back in October for my dress. The staff was very helpful and a lot of fun to work with. Even though they were really busy they were really patient with me and helped pick out a lot of different dresses for me to try on.
  We also went back earlier this year to find a dress for my mom. Even though they didn't have any mother of the bride dresses they helped up pick out a dress that worked perfectly for my mom. While there on the second trip I found the perfect dress for my rehearsal (My wedding was peacock themed and this dress had a peacock design on it) and they helped with picking that out also!
  
  

  I went to this vendor back in October for my dress. The staff was very helpful and a lot of fun to work with. Even though they were really busy they were really patient with me and helped pick out a lot of different dresses for me to try on.
  We also went back earlier this year to find a dress for my mom. Even though they didn't have any mother of the bride dresses they helped up pick out a dress that worked perfectly for my mom. While there on the second trip I found the perfect dress for my rehearsal (My wedding was peacock themed and this dress had a peacock design on it) and they helped with picking that out also!
  
  
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  User1130594 Sent on 04/10/2013
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  I was so scared of going dress shopping because every other store pushed dresses on me that I didn't even like and didn't have the money for. When we arrived at universe we found a sales woman that told us she could help us or we could help ourselves. We went through the huge room of dresses and picked out our favorites. We hardly had to glance at the price tags because they were all so affordable, even though my taste is very extravagant. My mother helped me into the dresses, which was a touching experience when I put on the dress that we bought that day. Someone was there to answer our questions and assist with the buying process the whole time without being overbearing and pushy. Even when they said they were ready for the payment, they said no rush and allowed us to look around at bridesmaid dresses. My dress will arrive within 6 weeks. And did I mention it is a pnina tonai look alike!

  I was so scared of going dress shopping because every other store pushed dresses on me that I didn't even like and didn't have the money for. When we arrived at universe we found a sales woman that told us she could help us or we could help ourselves. We went through the huge room of dresses and picked out our favorites. We hardly had to glance at the price tags because they were all so affordable, even though my taste is very extravagant. My mother helped me into the dresses, which was a touching experience when I put on the dress that we bought that day. Someone was there to answer our questions and assist with the buying process the whole time without being overbearing and pushy. Even when they said they were ready for the payment, they said no rush and allowed us to look around at bridesmaid dresses. My dress will arrive within 6 weeks. And did I mention it is a pnina tonai look alike!
• Kim Sent on 02/03/2014
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  With just a short time to find the perfect dress, every effort was made to help us. Even with a full house of brides, we were taken care of and found the perfect "one".

  With just a short time to find the perfect dress, every effort was made to help us. Even with a full house of brides, we were taken care of and found the perfect "one".
• Michael Sent on 09/01/2012
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  They are well worth the drive to from Columbus. When looking for a replacement dress after bridal and tux in Dayton failed to order the dress, they came thru for us and had my dress ordered and to us in a months time. The staff is great and very helpful.
  
  thank you

  They are well worth the drive to from Columbus. When looking for a replacement dress after bridal and tux in Dayton failed to order the dress, they came thru for us and had my dress ordered and to us in a months time. The staff is great and very helpful.
  
  thank you
• Brittiney Sent on 06/28/2012
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  Overall my experience with Universe Bridal was great. I took my laptop with pictures of dresses I liked and my consultant basically had every dress or at least a similar version I had on my picture list. My dress came in earlier than they had expected and my bridesmaids dresses were perfect. They even allowed me to negotiate a little bit with the price of my dress and bridesmaids dresses. They were all very nice and were all easy to work with!! I would recommend going here first before you go to any other bridal shops!!

  Overall my experience with Universe Bridal was great. I took my laptop with pictures of dresses I liked and my consultant basically had every dress or at least a similar version I had on my picture list. My dress came in earlier than they had expected and my bridesmaids dresses were perfect. They even allowed me to negotiate a little bit with the price of my dress and bridesmaids dresses. They were all very nice and were all easy to work with!! I would recommend going here first before you go to any other bridal shops!!
• Kim Sent on 03/20/2012
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  Absolutely loved the staff at Universe. Sue really made the dress buying experience wonderful for me.

  Absolutely loved the staff at Universe. Sue really made the dress buying experience wonderful for me.
• Stephanie Sent on 05/16/2011
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  Out of this world selection, a great place to take your special ladies to help you find your dream wedding gown. The staff is incredibly helpful, the dresses are beautiful and I am certain there is something there for everyone. I have a very eclectic style and I found my dress that received a ton of compliments on our big day. There are RACKS upon RACKS of dresses to choose from, not like the upscale "boutiques" that only carry the latest (and most expensive) styles of the season. Universe Bridal carries top of the line dresses right alongside the dresses for the budget conscious bride. Well worth the drive in the country for this AWESOME experience! Good luck, and happy shopping!

  Out of this world selection, a great place to take your special ladies to help you find your dream wedding gown. The staff is incredibly helpful, the dresses are beautiful and I am certain there is something there for everyone. I have a very eclectic style and I found my dress that received a ton of compliments on our big day. There are RACKS upon RACKS of dresses to choose from, not like the upscale "boutiques" that only carry the latest (and most expensive) styles of the season. Universe Bridal carries top of the line dresses right alongside the dresses for the budget conscious bride. Well worth the drive in the country for this AWESOME experience! Good luck, and happy shopping!
• Stefanie Sent on 10/12/2010
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  Universe has the best selection of dresses and the best pricing! No one in the Columbus or Cincinnati area can compete with the pricing at Universe!!! Trust me, I called everyone! Wendy’s Bridal wanted $400 more for the same dress and wasn’t able to match the price Universe was offering. Universe even gave me an additional discount on my dress because my bridesmaids bought their dresses through them as well. I was also very happy with my Bridal Consultant. She didn’t pressure me to make a fast decision or to make a purchase the first time we came in like Wendy’s did. My only complaint is that we ordered my dress one size too small. We made it work in the end, but my consultant should have told me I needed the next size up instead of letting me make the decision.

  Universe has the best selection of dresses and the best pricing! No one in the Columbus or Cincinnati area can compete with the pricing at Universe!!! Trust me, I called everyone! Wendy’s Bridal wanted $400 more for the same dress and wasn’t able to match the price Universe was offering. Universe even gave me an additional discount on my dress because my bridesmaids bought their dresses through them as well. I was also very happy with my Bridal Consultant. She didn’t pressure me to make a fast decision or to make a purchase the first time we came in like Wendy’s did. My only complaint is that we ordered my dress one size too small. We made it work in the end, but my consultant should have told me I needed the next size up instead of letting me make the decision.
• Jane Sent on 09/28/2010
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  I had a wonderful experience with Universe Bridal. It was well worth the drive from Columbus and I ended up going twice. I went with my mother and sister and I loved that we were free to browse and try on dresses on our own. I didn't feel pressured to hurry up and pick one, which is great for a slow shopper like me. (Bridal consultants are available, too.) We recharged at the diner connected to the store, which has great hamburgers! Universe Bridal has a huge selection of dresses, very reasonable prices, friendly staff and relaxed atmosphere. They were always quick to return phone calls. When the gown came in, they shipped it to me in Columbus (for about $10) so I didn't have to drive back out to pick it up. (Note: They don't have alteration services at the store.) Great store for people looking for a one-of-a-kind dress on a budget.

  I had a wonderful experience with Universe Bridal. It was well worth the drive from Columbus and I ended up going twice. I went with my mother and sister and I loved that we were free to browse and try on dresses on our own. I didn't feel pressured to hurry up and pick one, which is great for a slow shopper like me. (Bridal consultants are available, too.) We recharged at the diner connected to the store, which has great hamburgers! Universe Bridal has a huge selection of dresses, very reasonable prices, friendly staff and relaxed atmosphere. They were always quick to return phone calls. When the gown came in, they shipped it to me in Columbus (for about $10) so I didn't have to drive back out to pick it up. (Note: They don't have alteration services at the store.) Great store for people looking for a one-of-a-kind dress on a budget.
• Katie Sent on 04/26/2010
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  I had visited other well-known bridal shops and received inconsistent service, bad advice on going up almost two sizes larger than necessary before altering, etc. When I first visited Universe Bridal, it was a breath of fresh air. They were in the middle of prom season, yet still attended to my every need, personally brought out gowns, assisted with trying them on, and gave real advice I could use. The prices were exceptionally great and they didn't once try to push me out of my budget just to increase their sale. The personal attention helped my wedding plans go smooth and really made me feel like a princess! :)

  I had visited other well-known bridal shops and received inconsistent service, bad advice on going up almost two sizes larger than necessary before altering, etc. When I first visited Universe Bridal, it was a breath of fresh air. They were in the middle of prom season, yet still attended to my every need, personally brought out gowns, assisted with trying them on, and gave real advice I could use. The prices were exceptionally great and they didn't once try to push me out of my budget just to increase their sale. The personal attention helped my wedding plans go smooth and really made me feel like a princess! :)
• Michelle Sent on 08/01/2008
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  Huge selection at great prices! People thought my dress cost $5000+ when it was less than a 1/5 of that price! The staff is wonderful - remembers your name, the names of the people you're with, etc. Despite being located in the middle of nowhere, it's well worth the drive!

  Huge selection at great prices! People thought my dress cost $5000+ when it was less than a 1/5 of that price! The staff is wonderful - remembers your name, the names of the people you're with, etc. Despite being located in the middle of nowhere, it's well worth the drive!
• Jamie Sent on 05/31/2008
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  I was very satisified with The Universe. They were very helpful! They spent a lot of time working with me to find my perfect wedding dress as well as my bridesmaid dresses. They also worked with me on the price of my dress and my veil.

  I was very satisified with The Universe. They were very helpful! They spent a lot of time working with me to find my perfect wedding dress as well as my bridesmaid dresses. They also worked with me on the price of my dress and my veil.
• Barbara Sent on 12/11/2008
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  I got everything I needed at Universe. They were very helpful.

  I got everything I needed at Universe. They were very helpful.
• Chrissie Sent on 06/24/2008
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  All the woman there were wonderful. My mother, sister, and I were helped by one of my husbands friends, Charolette, who worked there. She waited on us hand and foot. She brought every style of dress that she could find. She made a rather stressful day very relaxing. She was wonderful. And the selection of dresses was incredible.

  All the woman there were wonderful. My mother, sister, and I were helped by one of my husbands friends, Charolette, who worked there. She waited on us hand and foot. She brought every style of dress that she could find. She made a rather stressful day very relaxing. She was wonderful. And the selection of dresses was incredible.
• Alexis B. Sent on 04/18/2019
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  Great Experience!

  Well I'll start off by saying their pricing is unbelievably amazing! I went in looking for a dress under $1100.00 and found that one! They give discounts and really help you to vision what you'll look like on the big day! Plus they have a Build-To-Order so you dont have to drop 100% of your money that day!!

  Well I'll start off by saying their pricing is unbelievably amazing! I went in looking for a dress under $1100.00 and found that one! They give discounts and really help you to vision what you'll look like on the big day! Plus they have a Build-To-Order so you dont have to drop 100% of your money that day!!
• Alexis Sent on 09/20/2014
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  This was the only place I ended up looked. I found "the one" at a very reasonable price. They are very flexible when it comes to payments, which is always helpful. We also decided to use this vendor for the tuxedos as well.We only had one jacket not fit and they were kind enough to get overnight shipping, free of charge.

  This was the only place I ended up looked. I found "the one" at a very reasonable price. They are very flexible when it comes to payments, which is always helpful. We also decided to use this vendor for the tuxedos as well.We only had one jacket not fit and they were kind enough to get overnight shipping, free of charge.

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