Tuxedo By Sarno Reviews

75 | Scranton, PA
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75 Reviews for Tuxedo By Sarno

Recommended by 83%

75

4.1 out of 5.0
  • Quality of service 4.1
  • Professionalism 4.2
  • Flexibility 4.2
  • Value 4.1
  • Average response time 4.2

12 User photos

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  • Lauren

    Lauren · Married on 06/08/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Best Tuxedo place!!!

    So great working with Mark! He was super helpful, honest and knew exactly what we wanted for my husbands tux and his groomsmen tuxes. All of the guys looked so sharp at our wedding (Groom, groomsmen, ring security and our fathers). Would highly recommend them! Absolutely awesome to work with! The Selden location was great for us and the Farmingdale location was great for our family/friends further west. Mark and his dad are the best! Totally glad we went with them!

    Sent on 06/17/2019
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    Tuxedo By Sarno's reply:

    Thank you Lauren for the great review! We are so thankful to have had the opportunity to service your groomsmen in multiple locations. Congratulations to you both!!
  • A

    Ashley · Married on 09/02/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Great tuxes and customer service! We were planning a wedding from across the country and Sarno was very accommodating to our needs, including a last minute pants switch due to large calves. Thank you Sarno!

    Sent on 09/09/2018

    Tuxedo By Sarno's reply:

    Thank you for the 5 stars Ashley! We are happy we were able to service your out of town party members.
  • F

    Adrienne · Married on 08/31/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    All of the tuxedos for our wedding came in prior to the date we were given, and everything came in as ordered, in the correct sizes, and was clean and in good condition. The people we worked with were kind and accommodating as well. Highly recommend them!

    Sent on 09/03/2018
    Tuxedo By Sarno 11

    Tuxedo By Sarno's reply:

    Thanks for the 5 stars Adrienne. We appreciate you sharing your beautiful wedding picture with us.
  • Amanda

    Amanda · Married on 08/25/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Excellent Customer Service

    My husband Corey and his Groomsmen rented their Tuxedos from Sarno and Son. They are a great company to work with, excellent customer service! Will work with them again.

    Sent on 04/12/2019

    Tuxedo By Sarno's reply:

    Thank you Amanda for the great review! We are so thankful to have had the opportunity of dressing your new husband and groomsmen for your big day! Congratulations to you both, here's to 8 month and many more to come!!
  • S

    Stephanie · Married on 07/21/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Can’t go wrong!

    My groomsmen and I had a great experience with Black Tie Tuxedo. They were super accommodating to the guys coming from out of town, allowing them to get measured at either Long Island location. In addition, when a couple of guys got in just two days before the wedding to pick up their tuxes, Mark and the team at Black Tie were able to quickly swap out the pieces of the tux that didn’t fit. They were even able to help create a custom lapel for our ring bearer so he’d look like a mini version of the groom for the day of the wedding. They were professional, courteous and went above and beyond. Highly recommended.


    Sent on 06/25/2019
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    Tuxedo By Sarno's reply:

    Stephanie, we are so happy to hear that you had such a wonderful experience renting with us! All of us hear at Team Sarno wish you and your new husband a lifetime of love and happiness! Thank you for choosing us!
  • F

    Francis · Married on 06/24/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I used a tuxedo for a wedding. Very professional employee very diligent. The tuxedo was ready on sharp.

    Sent on 06/26/2018
    Tuxedo By Sarno 15

    Tuxedo By Sarno's reply:

    Thank you for the great review and kind words Francis! Very happy to hear you received quality service. Looking sharp!!
  • J

    Joe · Married on 06/23/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I would highly recommend working with Jim from Tuxedo by Sarno to any future grooms. My bridal party of 13 groomsmen, myself, along with other friends and family all were fitted for tuxedos. Measurements were done correctly, pricing was cheaper than the national chains, and the tuxes all made us look great on my wedding day. Tuxedos shouldn't be a concern, working with Sarno will ensure that. They even suggested a jacket change for me at the cocktail hour which went over as a big hit with our guests. Friendly staff to work with who will make you look sharp on your special day. 5/5 stars for sure!

    Sent on 07/05/2018

    Tuxedo By Sarno's reply:

    Thank you Joe for such kind words! We are very happy to hear that you received great service from our staff. We are thankful to have been a part of your wedding and would love to feature some pictures on our social media (teamsarno@tuxedobysarno.com). Congratulations to you and your new wife, all the best!
  • M

    Maria · Married on 04/07/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I used the store in New Providence, NJ. We needed a tux within 5 days for my son's prom which he decided to go at the last minute. We were provided exactly what we wanted in 3 days. I really appreciate the excellent customer service from the moment we walked in the door, to the instructions on the garmet bag, to the moment we returned the suit. I definitely look forward to future business with Tuxedo by Sarno.

    Sent on 06/14/2017

    Tuxedo By Sarno's reply:

    We look forward to seeing you again Maria. Thank you for your feedback, your business, and the five stars!
  • J

    Joanne · Married on 03/25/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    From start to finish, Sarnos was the easiest process of all! Many of our groomsmen live in different areas, even different states and Sarnos made it easy for all the groomsmen to get fitted without traveling far! Everything fit everyone perfectly! We highly recommend Sarnos for any occasion!

    Sent on 03/27/2018
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    Tuxedo By Sarno's reply:

    Thanks for the 5 stars Joanne. We appreciate you sharing your beautiful wedding pictures with us. Looks like everyone had a great time.
  • C

    Claudine · Married on 06/10/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Abbe from the Alexandria location was extremely helpful in outfitting my groom, our ring bearers, best man and my dad. Especially helpful even when there are many people in his shop! I recommend Tuxedo by Sarno many times over another major competitor...you will not be disappointed! Thanks!

    Sent on 07/19/2017

    Tuxedo By Sarno's reply:

    Thank you for the feedback Claudine - It was our pleasure servicing you for your special day! Congratulations!
  • J

    Jon · Married on 04/07/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Thank you Judah and the team at tuxedo by sarno. From the day I walked into the office they were attentive and reliable up until the wedding date. Anything I needed they responded quickly and efficiently, I can't thank them enough for the job that they did. Jon and Amanda 4/7/2017

    Sent on 05/30/2017

    Tuxedo By Sarno's reply:

    We can't thank YOU enough for your business Jon. Congratulations to you both!
  • Sarah

    Sarah · Married on 10/15/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Abbi was very easy to work with. He gave us great advice on the styles to choose from. He worked with us to outfit the groom, four groomsmen, and two fathers from various parts of the country. He coordinated with everyone to send in their measurements by email. Two days before the wedding all the tuxes were ready to be picked up. When the groom's father's shirt came out to be a little loose, Abbi had no problem letting him have another shirt in case he prefers a smaller size. The drop off afterward was a breeze. We highly recommend this tuxedo vendor.

    Sent on 11/19/2016

    Tuxedo By Sarno's reply:

    Thank you for taking the time to give us five stars! Congratulations on tying the knot. We look forward to servicing you in the future!
  • M

    Miro · Married on 08/18/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Clara from Dante Zeller Linden office is the best. She will help you to the fullest. She couldn't of done a better job for me and my groomsmen. The suits and tuxedos are top notch, you will not be disappointed. The staff at Dante Zeller were all speedy, humble, and went out their way to provide exceptional customer service.

    Sent on 08/30/2016

    Tuxedo By Sarno's reply:

    Miro, Thank you so much for taking the time to write such a glowing review! It's customers like you that are the reason why we do what we do everyday!!! So thrilled you have a positive experience. Thank you again!
  • User4484234 · 2+ years ago

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Compared to other places we have visited we liked Black Tie the best. Their product seems to be superior and their pricing reasonable. Mark has been very accommodating to my very indecisive nature- I have changed things 3 times already and now possibly a 4th. He's been very helpful and patient. I cannot wait to see my guys in the final product.

    Sent on 04/03/2016

    Tuxedo By Sarno's reply:

    Thank you so much for taking the time to give us your feedback! We strive to accommodate any and all of the needs of our number one priority - the customer! We can't wait to hear about the rest of your experience!
  • B

    brenda · Married on 05/06/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We can't thank Tuxedo by Sarno for helping Keystone College's new 4-year Hospitality program's first annual fundraiser. The event was a purse bingo and Kim Sledick from Sarno was so helpful and efficient. The students looked sharp, in fact, all 225 attendees said they loved how professional our students looked!

    Sent on 06/06/2016

    Tuxedo By Sarno's reply:

    Brenda - Thank you SO much for the kind words. Kim loved receiving the framed photo of your students & the thank you card. We are so happy we could accommodate you all. You looked great!
  • A

    Amy · Married on 11/07/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Amazing! We selected the Black Desire by Michael Kors and the staff at Savvi Formal-wear by Sarno and Son went above and beyond!

    Sent on 02/11/2016

    Tuxedo By Sarno's reply:

    Amy, thank you so much for taking the time to write such a positive review! We can't thank you enough! It was an absolute pleasure to work with you and Tommy - one of our very favorite couples! We also very much enjoyed the video posted by Kevin Fonash Studios. It was a great way for us to experience your special day. We wish you both nothing but the very best, and we hope you will refer us to your friends and family!
  • L

    liz · Married on 10/30/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We chose Dante's because they have so many locations in NJ and NY and it would be easy for our groomsmen to get to. It worked out perfectly. They even offer a tuxedo fitting for the groom. That's a nice touch. Prices are reasonable as well and good selection. We were very happy. The real test came 2 days before our wedding, one of our groomsmen came in from another country. When he went to pickup the tuxedo, it didn't fit him at all. He had given us the wrong measurements. Dante's said not to worry. They re-took his measurement ordered another tux and we were able to pick it up at the Dante's closest to our wedding venue which was not the same one we used to order. they were extremely accommodating and handled a potential disaster flawlessly.

    Sent on 06/05/2016

    Tuxedo By Sarno's reply:

    Liz K - Thank you very much for taking the time to write such kind words. Weddings are our specialty, and we are only more than happy to accommodate your needs. We hope your special day was everything you had hoped for and more. Cheers. - Team Sarno
  • P

    Peer · Married on 10/24/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I'm just getting to this now, a year after we got married. I know, definitely terrible for me to do so, so late. But, I just wanted to say a BIG Thank You to everyone at the store in the Stroud Mall that helped me out with everything that I needed for my tuxedo. I went back time and time again, choosing those details and colors that needed to match with how my wife pictured our wedding, and the accessories that I wanted to add on to help me and my groomsman stand out. Everyone at the store was so helpful in all those decisions, they were easy to approach and spent lots of their time discussing all the different ideas that were out there. I had lots of questions, so it was such a relief that in no way I felt rushed to make any kind of decision. They always let me walk away and come back, since I just always seemed to have more and more questions. For this, I was absolutely impressed, and highly recommend them to folks considering them for their event. Peer and Lindsay, happily married for 1 year! Thanks Tuxedo by Sarno!

    Sent on 10/31/2016

    Tuxedo By Sarno's reply:

    Peer - We can't thank you enough. We absolutely loved the gallery of wedding photos and videos you sent us! We are thrilled that Dot and Jan took such great care of you, and we look forward to seeing you for future events. Happy One Year! Cheers to you. -Team Sarno
  • M

    Maura · Married on 10/23/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Sarno and Son couldn't have made our experience any easier. When picking out the suits for the guys as well as our fathers i had chose ones i liked and then two weeks later changed my mind. So my then fiance and I went down to Sarno and we had the pleasure of consulting with Liz who was amazing and extremelly helpful. I told her I want to chnage some things around and she couldnt have been more helpful and kind. The final suit on the guys looked amazing. My husband and I couldnt have been any happier how the suits looked the day of the wedding and in pictures.

    Sent on 02/04/2016

    Tuxedo By Sarno's reply:

    Maura, we are thrilled that you were completely satisfied with not only your wedding formalwear but also our customer service! It means the world to us. Congratulations! We wish you nothing but the best and we hope that you will pass us along to friends and family!
  • J

    Jillian · Married on 10/10/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    For our wedding day we rented tuxedos for the grooms, groomsmen, fathers of the bride and groom and grandfather of the bride from Dante Zeller Tuxedo and Menswear’s Manalapan, NJ location. Mike assisted us with trying on tuxedos and selecting the best fitting, most comfortable option for my husband. We were so pleased with Mike’s customer service and the tuxedo rentals were precisely what we had asked for. Everyone’s fit was perfect and the accessories and accent pieces really tied everyone’s looks together. Thanks so much, Mike! We look forward to future rentals with Dante Zeller and will be recommending.

    Sent on 12/17/2015

    Tuxedo By Sarno's reply:

    Hi Jillian - We're a little late, but we wanted to thank you for writing such nice things about our company. We are thrilled that Mike was able to help make your wedding day go as smoothly as possible. We look forward to servicing you again in the future. Cheers to you. - Team Sarno
  • R

    Rachael · Married on 10/10/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The service was great. They made it so easy for us to pick our style and colors. They were also very flexible and allowed us to change our colors over the phone.

    Sent on 02/16/2016

    Tuxedo By Sarno's reply:

    Rachael, we can't thank you enough for taking the time to write such a positive review of our services! We wish you and your husband nothing but the very best, and we hope you will pass us along to friends and family! Congratulations -
  • Abby

    Abby · Married on 09/12/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Sarno & Sons sets the bar for formalwear! They are passionate about their business and they take the time to get to know you and work hard to make sure you have the right tux for the right person to help make it a perfect occasion.

    We met with the team both in the Scranton, PA store and the Alexandria, VA location (co-located in Hannelore’s of Old Town) and even coordinated a sizing from Arizona. Sarno’s service and attention to detail across hundreds of miles is top notch and unlike anything we have ever experienced. We will use them for all our formal wear needs.

    Sent on 10/07/2015

    Tuxedo By Sarno's reply:

    Abby, we can't thank you enough for the glowing review! You both were an absolute pleasure to work with - a beautiful couple inside and out. We wish you both the very best and hope to see you again soon!
  • J

    Jeana · Married on 09/05/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    I have heard many horror stories want to comes to tux rentals but these guys do it right . Everything fit and all the colors matched they even gave us some extra cufflinks.

    Sent on 12/30/2015

    Tuxedo By Sarno's reply:

    Thank you so much Jeana! Congratulations on tying the knot. We hope that you will pass us along to your friends!
  • N

    Noel · Married on 09/04/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    They did a great job. The tuxes came out very nice and the customer service was good!

    Sent on 02/11/2016

    Tuxedo By Sarno's reply:

    Thank you so much Noel! It was an absolute pleasure working with you and Bryan. Congratulations on tying the knot! If you ever require our formalwear services again, we are only a phone call away!
  • C

    Cheryl · Married on 08/01/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Everyone at Sarno and Son was fantastic!!! They went out of their way to make sure that the tuxedos were perfect.

    Sent on 02/05/2016

    Tuxedo By Sarno's reply:

    Cheryl, we cannot thank you enough for your kind words! We appreciate your business more than you know. Our number one priority is the best customer service possible, and your feedback tells us we are making progress! Congratulations to you both! We wish you nothing but the very best.

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