Tri-County Rental Center Reviews
Reviews
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![Lauren]()
Lauren Sent on 12/05/2019Beautiful Rentals!
They were everything we hoped for in rentals, timely, flexible and ultimately really came through with all the little details we needed for our big day. -
![Kaitlin]()
Kaitlin Sent on 07/07/2019Great rental company!
Easy to work with! Great choices! Flexible and made my wedding day perfect! -
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![Kelsey]()
Kelsey Sent on 10/19/2018The Missing Piece
Tri-County Rentals were an absolute pleasure to work with. To start, I love that they had their prices listed on their website, and they were quick to respond and help with anything I needed on the various times I sent them questions or requests. Delivery was prompt, and in the window they set up for us. They had a couple small things missing on the day of, but came back the morning of the wedding and everything was perfect by the time that my reception began. We rented a 30x45 foot tent, tables, chairs, glasses (wine, pint, champagne), and garbage bins from them. Everything was in great shape and worked perfectly for my event. -
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Amy Sent on 03/18/2018Best deal by far and super easy to deal with!
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![Crystal]()
Crystal Sent on 08/20/2014A wonderful vendor! Amanda was a pleasure to work with.....they helped make my wedding and reception beautiful. -
![Joshua]()
Joshua Sent on 10/21/2025Incomplete equipment and no refunds
I needed to rent an electric hotbox in order to heat the food for my daughter's wedding since I decided to cater it myself with a couple of friends. At first, everything seemed to be going well with my rental experience with Tri-County Rental Center. The scheduling went well. The pricing was a little steep for an electric hotbox rental but I didn't really have many other options in order to heat the food on the day of the event. The delivery was on time and the equipment was in good shape.
Now to paint the picture a little more thoroughly, I asked specifically if this hotbox was the correct size for full size hotel pans for Chaffer dishes. I was told it was so I proceeded with the order. Now, on the day of, after all of the food was prepared and it's now go time, I arrive at the venue to unload all of the prepared food and start the warming process only to find the hotbox was too wide to accommodate the Chaffer dish pans, instead it was for full size sheet pans. There were also no shelves inside so I really had no way of getting this thing to work. We ended up taking everything back to the house to heat it in my oven and get it back to the venue for service. This situation nearly ruined the wedding as we were almost at risk of serving cold food. This is unacceptable! I had well over $1000 in food prepared for this and roughly 70 labor hours to prepare it all.
I then contacted Tri-County Rental Center on the next business day and told them about the issue and basically was told too bad. So I basically ended up eating $434 for a useless hotbox.
To top it off when I called them about this and mentioned the shelves I was told that they used to send the shelves with it and she don't know why they stopped sending them but they would start sending them from now on. So how does that help me?
No compensation for a bad experience even though they knew that the shelves should've come with it.
The "star" ratings don't really give options for this type of review. I would've given them a "0" star if "satisfaction" was an option.
Thoroughly disappointed with my rental. Will not be using them again. I feel genuinely ripped off and then slapped in the face when I told them about it. They did offer a military discount because I'm a veteran but they still decided to rip off the same veteran so I guess they win.
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