The Wedding Click Reviews
Reviews
We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
4.9 out of 5 rating
4.9
Excellent
35 reviews
Recommended by 97% of couples
-
Quality of service 4.8 out of 5 rating4.8
-
Average response time 4.9 out of 5 rating4.9
-
Professionalism 4.9 out of 5 rating4.9
-
Value 4.9 out of 5 rating4.9
-
Flexibility 4.8 out of 5 rating4.8
+60
User photos
-
Featured
Ashley Sent on 07/09/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amazing, professional and fun team!
We hired Shelby at the Wedding Click and she was AMAZING to work with! I knew from our first conversation how comfortable I felt with her that we would love her as our photographer. When our original wedding was cancelled due to Covid, Shelby worked with us through so many decisions (elopements, delaying until Fall 2020, etc) and wasn't annoyed at all! Not only did she travel hours to come do our engagement photos but also for our wedding and went through so many different wedding scenarios with us that I'm sure we would have drove anyone crazy, but not Shelby! She is seriously the best and made the whole process feel so comfortable and easy! We will always look back at our wedding with these beautiful images and think of her :). -
Quality of service
-
Lyka Sent on 04/25/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amazing Photographer and Photos
We are extremely satisfied and happy after working with the most incredible photographer ever—Clayton! From the first snap to the final edit, every moment was captured with so much heart, artistry, and precision. Clayton didn’t just take photos—he froze memories in time, and somehow made magic look effortless.
His eye for detail was unmatched, and he made us feel so at ease throughout the entire day. Every photo felt like a fairytale scene, and we are still swooning over how beautifully everything was documented.
If you’re searching for a photographer who will exceed every expectation and leave you amazed, look no further. Clayton, thank you for making our wedding day unforgettable!-
-
-
+7 photos
-
Quality of service
-
Savannah Sent on 12/21/20225 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Trevor is amazing!
Trevor was absolutely amazing and our photos are beautiful. Will for sure recommend him to everyone I know looking for a wedding photographer! Thanks so much Trevor!! -
Quality of service
-
Brittany Sent on 08/03/20225 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
A fantastic experience!
The search for the right photographer was a daunting one, but I'm SO thankful I came across Trevor and The Wedding Click during my search for a photographer. I knew from the first initial meeting that Trevor was a great match for us- his friendly and calming personality made us feel at ease throughout the whole process from our consultation to our wedding day. We got along with him so well, and I can truly say we enjoyed all of our sessions with him. Trevor has a true understanding of professional photography and is clearly knowledgeable when it comes to lighting, angles, and everything needed to get the perfect quality pictures. The different package options were also exactly what we were looking for. From engagement pictures, to bridals, to his presence the entirety of our wedding day, Trevor was everything we could've asked for and more! -
Quality of service
-
Hannah Sent on 07/13/20225 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amazing Job
Trevor Mercer and The Wedding Click did the most outstanding job photographing our special day. He was so easy to work with from the very beginning, and we were beyond impressed with the outcome of our photographs. Best money spent during our wedding, and we were so pleased with the photography services. -
Quality of service
-
Allison Sent on 04/28/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Shelby is the best!
Shelby was absolutely amazing! She’s so fun to work with, and gives great direction. She made everyone feel comfortable in front of the camera. You can tell she really loves what she does, and it definitely shows in the pictures.
Andrea was our second shooter and she was amazing as well!! They were such a great team, and I’m so lucky we had both of them for our wedding. They’re real life friends (not just work friends) and that definitely made for a fun vibe.
We received our wedding album quickly, and we’re so in love with all of them. I can’t say enough good things about them!-
-
-
+8 photos
-
Quality of service
-
Jordan Sent on 12/07/20215 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Picture Perfect Day
Shelby was a dream come true. I am not comfortable in front of the camera at all. She did an absolute amazing job! She captured beautiful moments. All of our pictures look like something out of a magazine! She is so talented and worth every penny! We even had our strong-willed dog in our pictures and you'd think she was a professional model. I'm not sure how Shelby did it, our dog hardly listens to anyone. She was so much fun to work with and I can't recommend her enough!-
-
-
+3 photos
-
Quality of service
-
Brandy Sent on 08/17/20215 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Andrea is amazing!
Andrea does AMAZING work and is so flexible. She is observant and knows what she is doing. Bradley the second shooter was also soo fun to work with and we are so thankful we had two shooters to capture our day. I was able to express my style and what I like in photos and she knocked it out of the park with our wedding photos. She had no time limit which is hard to find in the photography business. My husband and I really enjoyed working with her and would recommend her to anyone in search of a photographer. -
Quality of service
-
Bailey Sent on 05/24/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Shelby is amazing!
My husband actually found Shelby on Instagram last spring and had her capture our proposal. She offered an engagement session later that day, and she made us absolutely fall in love with Charleston. We loved her so much, we planned a destination wedding in Charleston just to have her again! The entire Wedding Click team is so great to work with, and we HIGHLY recommend them! -
Quality of service
-
Megan Sent on 05/21/20215 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Shelby was the BEST!
We hired Shelby for our wedding day and she did not disappoint! Her fun, upbeat personality kept the energy going all day! She is personable and makes your day stressfree! Our engagement and wedding photos turned out INCREDIBLE! Would absolutely reccomend! -
Quality of service
-
Patricia Sent on 03/26/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Perfect wedding photographer
Shelby was such an important part of my wedding journey! She is such a down to earth, fun person who makes you feel comfortable doing silly poses that turn into gorgeous photos. She has an eye for what will make a beautiful back drop. For someone like me who didn't have any set "photo list" that I wanted Shelby was able to whiz us through different locations so we have a huge variety of both formal and informal pictures to choose from. Shelby worked with us from our engagement shoot so we were able to get comfortable with her instructions (lots of Eskimo kisses!). The wedding day itself was a dream; she captured everything and people commented on what a lovely person she is. My dog Riggs loved her as well! 1000% recommend to anyone looking for a wedding photographer; Shelby is the best! -
Quality of service
-
Raquel Sent on 12/03/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Part of the Party
Melissa was nothing short of amazing! She was professional, helpful, and most of all blended in with our family & friends. The company made rescheduling our wedding date a breeze and honored all deposits. The pictures came out gorgeous and she helped me throughout the entire day! Positive attitude for 12+ hours! You cannot ask for any better. -
Quality of service
-
Krystal Sent on 09/21/20205 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
A lifetime of Memories
One of the most important memories for my wedding day are the visuals. When I saw The Wedding Click’s work I was blown away! They were professional and prompt and the results exceeded my expectations! Andrea Fabian was the lead photographer for the engagement shoot and wedding and John Hardwick and Clayton Tilley were the videographers for the wedding. They did a fantastic job! And they travel too! If you have any photography needs, reach out to them! -
Quality of service
-
Bradi Sent on 08/11/20205 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Awesome photographer!
Andrea was such an amazing photographer! She helped us every step of the way with the engagement shoot, bridal portraits and day of photography. She worked with us through all of the changes we had to make and produced amazing photos that we will cherish forever! -
Quality of service
-
Laura Sent on 07/15/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amazing Photographer
Shelby was absolutely amazing she did both our engagement photos and our wedding photos and has completely blown me away with both. She's very kind and its easy to see that she really loves working with her clients.-
-
-
+2 photos
-
Quality of service
-
Null Sent on 05/15/20205 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Couldn't be happier!
We are so happy that we made the decision to hire The Wedding Click for our wedding. Melissa was our main photographer and Matt was the second shooter for our big day. Melissa did an amazing job on our engagement photos so we felt plenty confident in how our wedding photos would turn out. She and Matt both did a great job and were so easy to work with! I had a few shots that I really wanted to get and they were more than willing to make that happen. We're also so thankful that The Wedding Click was willing to accommodate us moving up our original wedding date after we found out a family member was being deployed. Melissa and Matt are both amazing and you shouldn't hesitate to hire either one of them! Thank you both!-
-
-
+2 photos
-
Quality of service
-
Maddie Sent on 05/11/20205 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Our Wedding
We absolutely loved Andrea & Shelby!! They were both so fun and easy going on our wedding day and took AMAZING photographs. It can be a pretty stressful time so we are so thankful we found The Wedding Click! They are professional, creative, kind, very talented and you can tell they enjoy what they do. Our wedding day was perfect and the memories Andrea & Shelby captured for us will make us smile for years to come. We HIGHLY recommend this team! ❤️ 📸 -
Quality of service
-
Mallory Sent on 02/19/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Fantastic!
I found The Wedding Click at the bridal show in Columbia. After exploring the website, I loved Shelby’s portfolio and she was available for our date! We had a phone interview and I knew then that working with her was going to be amazing. We had our engagement photos done with her as well as our wedding photos. She is so much fun! She has great ideas, she knows all the best angles, and she knows how to explain what she wants. We were nervous about the engagement shoot because we thought we would be uncomfortable. She made us feel like naturals. On the wedding day, I loved that she was there all day. I hired a second photographer and I’m so glad I did. He was amazing as well and I loved the different perspective he provided. They were both very observant to what was going on. She made sure to ask me what my must have photos were and captured some I didn’t even know I wanted. Her work is phenomenal and her photos look fantastic. She works fast too! Three days after the wedding we had previews!
Aside from photos, her personality is the best. She’s bubbly and fun. She helped me with things for the wedding that weren’t even photography related. All this to say that I will forever recommend Shelby for capturing the special moments in your life.-
-
-
+4 photos
-
Quality of service
-
Camille Sent on 02/15/20205 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Picture Perfect
Andrea Fabian was our photographer and did an outstanding job. The wedding clock has the BEST pricing for your money and the staff were beyond wonderful to be around. Andrea created beautiful photos we will always cherish!!! Thank you!
Camille & Ryan-
-
-
+6 photos
-
Quality of service
-
Hannah Sent on 11/29/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Wonderful Company
Andrea was great and very fast with turnarounds and gave tons of sneak peaks before the photos were ready. Great company to work with! Everything was very easy. -
Quality of service
-
Nina Sent on 10/15/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Incredible Wedding Photography & Videography!
Shelby A Stewart with The Wedding Click were beyond our expectations for our wedding photography & videography! Shelby made us feel comfortable at our initial engagement photo sessions and even worked with our two dogs! During the wedding day, they were by our sides the entire time as their team worked with myself and the groom. They found the best shots for our indoor ceremony and outdoor reception at sunset! They worked great with our requests and the guests! Shelby was in continual contact with me throughout the entire wedding preparation process and during the event. She worked great with our planner and the other vendors to ensure the best detailed shots so we could remember the whirlwind day! I highly recommend based on their creativity, incredible personalities, and they made taking all of those pictures so much fun! Thank you for everything! -
Quality of service
-
Michelle Sent on 10/09/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Nothing short of excellent
Trevor made everything seamless from the very beginning. He called me (the bride) the day before the wedding to get us on the same page and assure me that he and his second shooter would get everything taken care of. They certainly delivered! They also clearly enjoyed the night, engaging with guests, which is exactly what we would have wanted. We are so grateful we booked The Wedding Click--very professional and talented crew. Highly recommend! -
Quality of service
-
Jennifer Sent on 08/27/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amazing all around
They were fantastic! Andrea did a fantastic job with her second shooter James. O'Neal was doing video and he was very sneaky with it too. I approve.-
-
-
+4 photos
-
Quality of service
-
Courtney Sent on 08/03/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Best Choice
We booked Andrea Fabian. She was incredibly easy to work with from the start. We loved her portfolio and the way she captures emotions. Our engagement photo session gave us a chance to get to know Andrea and her work style. I highly recommend booking those, too. On the day of the wedding, Andrea and Melissa actually beat me to the venue. They work incredibly efficiently and were great with all the little children in our families. The photos we've seen so far are beautiful. They captured some special moments. The whole process from booking to the ceremony was easy, and The Wedding Click has a price point for every budget. -
Quality of service
-
Zachery Sent on 05/14/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
All I can say is wow!
The crew that they sent for us was simply amazing! The video crew was great and we had a blast. But we can’t say enough about Shelby Stewart, she truly was amazing. She took the time to really get to know us and make sure our day was amazing. She helped me stay calm throughout the day and make sure it went as planned. Our wedding coordinator pushed for us to move it inside due to weather. But Shelby kept assuring us we should leave it outside or else we’d regret it, and she was absolutely right. We kept it outside because of her and it was amazing. -
Quality of service
-
Beth Sent on 05/10/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Don’t wait! Book now!
I cannot recommend The Wedding Click highly enough. They process was simple from beginning to end. I love that the packages are so customizable, and that the photographer is available for the whole day! The quality of their work is amazing, and they captured my day perfectly. I love that I could book my photographer and videographer through the same company. The whole process was seamless. I can’t recommend them enough.-
-
-
+2 photos
-
Quality of service
-
Ciera Sent on 05/08/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Shelby with the Wedding Click
Shelby shot our wedding, and there aren't enough words in the world to explain how amazing she is! She fit right in with our wedding party and did the work of 2 photographers. She got every angle, she was buzzing around like crazy and the photos show just how talented she is. We will cherish our photos forever! -
Quality of service
-
Jessica Sent on 09/21/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Trevor may not be cheap, but he is worth every penny! He is passionate about his work and everyone on his team was fun to work with! They made us feel comfortable while getting some great shots! We also had a second photographer and videographers. -
Quality of service
-
Caitlin Sent on 03/18/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Our photographer ONeal was awesome and did an amazing job! Highly recommend them! -
Quality of service
-
Jennifer Sent on 10/23/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
You will not be disappointed when you select Trevor to be apart of your Big Day! From the first initial meeting, my husband and I felt so comfortable and knew he was the one for us! We had Trevor for the lead photographer for Bridals and Day Of, while O'Neal was the second shooter for the wedding day. They both made themselves right at home while shooting the bridal party getting ready and made the entire day stress free. I loved all of the candid moments they captured from the rehearsal! Thanks Trevor!!! -
Quality of service
-
Robin Sent on 10/22/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We found Trevor Mercer Photography at a wedding fair. After reviewing the photos they had on display we were very intrigued by their ability to capture the best lighting and making people feel "at home" wherever the shoot takes place. I was really impressed with the work of Andrea Fabian. We connected over the phone and she really seemed to understand the vision I was seeking for my big day. While we are not getting married until May 2018 she did a fantastic job with out Engagement Shoot. She was able to capture the best lighting and work quickly as we were threatened by rain. While my groom is not comfortable in front of the camera, Andrea was able to put him at ease and bring out his best for our shots. We were able to complete the entire shoot before we were drenched in rain.
While we only have a quick taste of what is to come, we are so excited to see what May brings. -
Quality of service
-
Jenny Sent on 07/24/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Trevor and Andrea were amazing! I can't wait to see the pictures from my wedding! They were such a joy to work with and their skills are breathtaking!!! -
Quality of service
-
Alice Sent on 11/06/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
After looking around and browsing all the potential photographers working in this area, it was clear to me that Trevor has an eye for great shots and not just the average poses. He and his assistants are very professional and fun to work with. As the Mother of the Bride it was important that our photographer had a great sense of style and a fun-loving spirit since we were traveling to the Magnolia Gardens for the Bridal portraits to achieve an enchanted forest feeling. The wedding day was equally fun and I can't wait to see our prints from that special fairy-tale day. I would and already have recommended working with Trevor Mercer Photography for your special day.
Alice Robertson -
Quality of service
-
Brandi Sent on 08/21/20203 out of 5 rating3.0-
Quality of service 2 out of 5 rating2.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 4 out of 5 rating4.0
-
Value 3 out of 5 rating3.0
-
Flexibility 2 out of 5 rating2.0
Losing Sleep Over Missing Groom's Reaction
As our second anniversary passes and we watch our video again to celebrate, I am saddened at the same time. Don’t get me wrong - Trevor's team created a beautiful video and we are so grateful to have had a video team on site. However, I am not sure that it was the right team as I will forever feel like Trevor stole some of our money and didn't provide everything we paid for. The worst part of it to me is that my husband's reaction to seeing me walk down the aisle was not captured. As I entered the room, my first reaction was to look at everyone standing up, and then at my husband far down the aisle. I missed his initial reaction and I will never, ever, EVER get to see that now. Having video of my husband's reaction was listed as one of the most important things to capture on our questionnaire. How was it missed? Trevor explained that the camera that was on my husband was blocked by the crowd standing and the other camera operator didn't know that the shot was compromised. As wedding professionals, were you not aware that a crowd stands when the bride enters? How were you not adequately prepared for that? He thinks there may have been rules in place that prevented a better shot, but our photographers were able to get a few shots. In addition, we requested the extended wedding cut: "We take all of the footage of the entire day and edit it into a presentation ranging from 30 minutes to an hour. We include as much of the ceremony, dances, speeches, etc. as possible!" Despite paying an additional $500 for this, ours unfortunately did not include our dances. In order to try to rectify the situation with missing my husband's reaction, Trevor kindly provided all of the uncut footage. Now we get to watch our first dance in four different segments, with a small part of it missing. Trevor was very professional throughout. Even after a couple of thumb drives never made it to us, he sent another set right away. For what it's worth, we're glad that we got the video and are overall very happy with it. His team was timely and easy to work with on wedding day. There are two major things missing though, one of which makes me lose sleep even two years later and unfortunately probably for the rest of my life. I am heartbroken every time someone says to me, "Remember his reaction?" or "His reaction was a sight to see, wasn't it?" or I try to imagine it. Thank you to Trevor and his team for all of their hard work. After another night of tossing and turning, I just had to share my story. -
Quality of service
-
Lauren Sent on 04/28/20242 out of 5 rating2.0-
Quality of service 2 out of 5 rating2.0
-
Average response time 2 out of 5 rating2.0
-
Professionalism 2 out of 5 rating2.0
-
Value 2 out of 5 rating2.0
-
Flexibility 2 out of 5 rating2.0
Would not recommend
We are completely disappointed with the services and final product from the Wedding Click, who we hired for our wedding in January. We encountered poor communication, customer service, and professionalism before, during, and after our wedding.
To start, we paid for primary and backup photographers to be present on our wedding day, 6 months before our date. Two months before our wedding, we initiated a phone call with them since no one had reached out to talk to us. A month out from our wedding we inquired who the second photographer would be since we had not heard anything. Trevor (the owner) informed us that he was not sure since they do not book second photographers until a month out. A week before the wedding we reached out again, to confirm everything, since we still had not heard any updates or confirmations about the second photographer. At this time, the photographer informed us that our second photographer would be a female. We communicated that this was a problem as it was necessary to have a male photographer to shoot the groom party getting ready due to the venue guidance.
The last email we received from our photographer was the day before our wedding and they said everything was good to go. We had confirmed the second photographer and said we would unfortunately forgo the groomsmen photos since it would be a female photographer. At this point we are under the impression we will have a second photographer for our wedding day. It wasn’t until after the ceremony, that we were informed that there was only one photographer which was heartbreaking news to hear as we were about to take family photos. We were frustrated and felt that a change this big, 24 hours before the wedding, warranted a phone call. Instead of finding a solution, they cancelled the second photographer altogether without telling us. The morning AFTER our wedding, we received an email from Trevor saying the second photographer was not available after all.
Our single photographer tried his best, but there was little direction, creativity, or enthusiasm due to being stretched so thin as a single shooter. Our final wedding photos were underwhelming and we can obviously not recreate the day.
This major mishap could have been avoided, but not only did Trevor not communicate well, he created stress before and during our wedding. We attempted to contact him after our wedding to articulate our disappointment and he was rude, unapologetic, and blamed us for the miscommunication. In the end, we felt that Trevor treated our wedding as just another business transaction and demonstrated little regard or empathy to our situation. No solution, apology, or make-good was offered. We would unfortunately not recommend this company or Trevor’s services to anyone. -
Quality of service
Are you interested?
Are you interested?