Tremont Rentals Reviews
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4.7 out of 5 rating
4.7 Very good
4.7 out of 5 rating
20 Reviews
94% recommend it
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Quality of service 4.7 out of 5 rating
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Average response time 4.7 out of 5 rating
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Professionalism 4.7 out of 5 rating
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Value 4.7 out of 5 rating
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Flexibility 4.8 out of 5 rating
Awards
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User photos
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Featured
Katie V. Sent on 10/26/20205 out of 5 rating-
Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Most Incredible Rental Company Ever
Planning a wedding is never easy; planning a wedding during a pandemic is exponentially worse. When my husband and I realized we were not going to be able to have the "dream" wedding we had envisioned and planned for, we set up figuring out a reliable plan B. We happened upon Tremont Rental and I am so thankful we did.
Their prices are incredibly reasonable and their team goes out of their way to accommodate your every need. When we had to cut our guest list for a third time, they helped us determine exactly what we needed. They are quick to respond and patient with the many questions that arise. They allowed us to change our rental inventory several times in the weeks leading up to the event, as RSVP's changed and gathering limitations tightened. Their flexibility and customer service is unmatched. When we needed their help with quotes for tent sizing and pathway lighting, they came on-site in less than a week. Every single worker was professional, respectful, and fun to work with. When we had electronic glitches, they came out first thing the next day to assist.
Tremont Rental built more than a tent, they helped us build our dream wedding. They presented us with a wedding that was more magnificent than we could have ever hoped for. We are eternally grateful for everything they have done.
If you are looking at a rental company, run, don't walk, to Tremont Rental. You will not be disappointed.Planning a wedding is never easy; planning a wedding during a pandemic is exponentially worse. When my husband and I realized we were not going to be able to have the "dream" wedding we had envisioned and planned for, we set up figuring out a reliable plan B. We happened upon Tremont Rental and I am so thankful we did.
Their prices are incredibly reasonable and their team goes out of their way to accommodate your every need. When we had to cut our guest list for a third time, they helped us determine exactly what we needed. They are quick to respond and patient with the many questions that arise. They allowed us to change our rental inventory several times in the weeks leading up to the event, as RSVP's changed and gathering limitations tightened. Their flexibility and customer service is unmatched. When we needed their help with quotes for tent sizing and pathway lighting, they came on-site in less than a week. Every single worker was professional, respectful, and fun to work with. When we had electronic glitches, they came out first thing the next day to assist.
Tremont Rental built more than a tent, they helped us build our dream wedding. They presented us with a wedding that was more magnificent than we could have ever hoped for. We are eternally grateful for everything they have done.
If you are looking at a rental company, run, don't walk, to Tremont Rental. You will not be disappointed. -
Quality of service
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Lauren N. Sent on 10/17/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
incredibly accomodating!
My husband and I were recently married at Glen Sanders Mansion and worked with Shelby at Tremont Rentals to secure more comfortable outdoor seating than the venue provided. I initially gave her a price point to beat per chair, after having shopped around, and she was able to do it comfortably. They also provided a paid in full discount, which is always helpful when trying to budget for a wedding. Shelby was incredibly accommodating and replied to any correspondence very quickly. They provided delivery, setup AND picked up the chairs the following morning (for 210 people). The truck arrived to our venue EXACTLY within the time frame they had initially provided, both for delivery and pickup. The chairs were all setup perfectly according to how the venue workers instructed and were incredibly clean. Overall, if you’re looking to secure any event rentals, I would recommend contacting Tremont to do so!My husband and I were recently married at Glen Sanders Mansion and worked with Shelby at Tremont Rentals to secure more comfortable outdoor seating than the venue provided. I initially gave her a price point to beat per chair, after having shopped around, and she was able to do it comfortably. They also provided a paid in full discount, which is always helpful when trying to budget for a wedding. Shelby was incredibly accommodating and replied to any correspondence very quickly. They provided delivery, setup AND picked up the chairs the following morning (for 210 people). The truck arrived to our venue EXACTLY within the time frame they had initially provided, both for delivery and pickup. The chairs were all setup perfectly according to how the venue workers instructed and were incredibly clean. Overall, if you’re looking to secure any event rentals, I would recommend contacting Tremont to do so! -
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Kelly S. Sent on 09/27/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing to work with!
We had an off-site wedding and had to bring everything in ourselves aka rentals. Tremont first won us over with their reasonable prices and responsive communication, and many times throughout the planning process I found myself thankful we went with them! Shelby was so helpful, making any adjustments we needed to items or quantities quickly, answering questions, and troubleshooting if need be. Their delivery and pick-up was efficient and staff so friendly and helpful. I'd highly recommend!We had an off-site wedding and had to bring everything in ourselves aka rentals. Tremont first won us over with their reasonable prices and responsive communication, and many times throughout the planning process I found myself thankful we went with them! Shelby was so helpful, making any adjustments we needed to items or quantities quickly, answering questions, and troubleshooting if need be. Their delivery and pick-up was efficient and staff so friendly and helpful. I'd highly recommend! -
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Rachel G. Sent on 08/23/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Summer Park wedding
Fantastic, Helpful & Punctual!Fantastic, Helpful & Punctual! -
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Katie B. Sent on 08/01/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great customer service
We had a small backyard wedding and used Tremont for all rentals. Shelby was super responsive and accommodating to all of our needs. We had to make some last minute additions due to the unexpected heat of the day and she was able to quickly help the week of. The guys who set up were timely and professional and helped make the yard look like an actual venue.We had a small backyard wedding and used Tremont for all rentals. Shelby was super responsive and accommodating to all of our needs. We had to make some last minute additions due to the unexpected heat of the day and she was able to quickly help the week of. The guys who set up were timely and professional and helped make the yard look like an actual venue. -
Quality of service
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Stephanie Sent on 11/15/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent!
Tremont was amazing to work with! Shelby was professional and flexible, and so easy to work with! Chris and his crew were incredibly fast and thorough with the set up and took great care and attention to detail to make everything perfect for our wedding. We had rain the day before causing so trapped water on the tent, Shelby was very responsive when I reached out and they sent someone out to take care of it right away. I would highly recommend Tremont!Tremont was amazing to work with! Shelby was professional and flexible, and so easy to work with! Chris and his crew were incredibly fast and thorough with the set up and took great care and attention to detail to make everything perfect for our wedding. We had rain the day before causing so trapped water on the tent, Shelby was very responsive when I reached out and they sent someone out to take care of it right away. I would highly recommend Tremont!Tremont Rentals's reply:
Thank you so much for the kind words, Stephanie! It was a pleasure working with you and your family on the big day :) -
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Mackenzie W. Sent on 09/28/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Best Customer Service
We had a wonderful experience with Tremont rentals. Shelby is incredibly responsive and so knowledgeable when it comes to what items you may need for your event. We had a large 200 person event and Tremont had everything we needed for our wedding day! I would recommend them for your next event!We had a wonderful experience with Tremont rentals. Shelby is incredibly responsive and so knowledgeable when it comes to what items you may need for your event. We had a large 200 person event and Tremont had everything we needed for our wedding day! I would recommend them for your next event!Tremont Rentals's reply:
Mackenzie,
Thank you for the kind review, it was a pleasure working with you!
Best Regards,
Shelby Glasser -
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Michelle G. Sent on 11/01/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Would highly recommend!
Tremont did a great job helping us with our wedding in October 2020. Due to Covid we could not use the indoor venue we originally planned to use - so in a two month span we put together a backyard wedding for 15 guests. We used a 20x40 tent, lighting, chairs, and tables from Tremont.
Tremont did a site visit a month before the wedding and went over all options with us - answering every question we had and going over the logistics. We felt really confident after they visited us.
The day before the wedding they put up the the tent in a couple of hours - and the three staffers onsite were totally professional and made sure everything was setup correctly to our specifications/needs. If you are having an event and need a tent or other inventory from them, you will have a great experience.
Tremont did a great job helping us with our wedding in October 2020. Due to Covid we could not use the indoor venue we originally planned to use - so in a two month span we put together a backyard wedding for 15 guests. We used a 20x40 tent, lighting, chairs, and tables from Tremont.
Tremont did a site visit a month before the wedding and went over all options with us - answering every question we had and going over the logistics. We felt really confident after they visited us.
The day before the wedding they put up the the tent in a couple of hours - and the three staffers onsite were totally professional and made sure everything was setup correctly to our specifications/needs. If you are having an event and need a tent or other inventory from them, you will have a great experience.
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Quality of service
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Brittney W. Sent on 07/26/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Everything we wanted and more!
We had 3 months to replan our wedding as a small backyard gathering due to the pandemic. Not only did Tremont respond quickly, they had everything we wanted (and needed) for the event at great prices. Shelby was so supportive for each change we needed to make with shifting logistics, the crew who delivered & picked up the rental items were also friendly and professional.We had 3 months to replan our wedding as a small backyard gathering due to the pandemic. Not only did Tremont respond quickly, they had everything we wanted (and needed) for the event at great prices. Shelby was so supportive for each change we needed to make with shifting logistics, the crew who delivered & picked up the rental items were also friendly and professional.-
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+3 photos
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Quality of service
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Sutina S. Sent on 07/07/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
July4 th wedding
Would highly recommend! Shelby from Tremont was super responsive to all emails and calls. Very professional and patient even with all the changes that were made! Staff arrived to set up and pick up on time and everything was accounted for.Would highly recommend! Shelby from Tremont was super responsive to all emails and calls. Very professional and patient even with all the changes that were made! Staff arrived to set up and pick up on time and everything was accounted for. -
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Abi J. Sent on 12/04/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent experience
Shelby and the other folks at Tremont were extremely helpful, patient and kind throughout our entire process. We ended up renting quite a lot of equipment from them - our wedding was extremely low-budget and DIY'd, so we were very pleased with their large catalog of items. They were very patient with my many lengthy bullet-point-filled emails and we had a wonderful experience renting from them!
They were willing to drop off and pick up from people other than us, as well, which was very useful since we went on honeymoon the day after the wedding.Shelby and the other folks at Tremont were extremely helpful, patient and kind throughout our entire process. We ended up renting quite a lot of equipment from them - our wedding was extremely low-budget and DIY'd, so we were very pleased with their large catalog of items. They were very patient with my many lengthy bullet-point-filled emails and we had a wonderful experience renting from them!
They were willing to drop off and pick up from people other than us, as well, which was very useful since we went on honeymoon the day after the wedding.-
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+2 photos
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Quality of service
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Leah S. Sent on 09/12/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Tremont elevated our state park wedding to a very beautiful event
We had a wonderful experience with Tremont rentals for our destination wedding in upstate NY. Shelby was professional and courteous and so easy to communicate with (many, many times throughout the short planning process :) She handled every change we made and question we had and was a pleasure to work with. We recommend their services highly! Thank you for making our small, humble wedding an exceptional and beautiful experience.We had a wonderful experience with Tremont rentals for our destination wedding in upstate NY. Shelby was professional and courteous and so easy to communicate with (many, many times throughout the short planning process :) She handled every change we made and question we had and was a pleasure to work with. We recommend their services highly! Thank you for making our small, humble wedding an exceptional and beautiful experience. -
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Evan S. Sent on 12/31/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Five Stars
Working with Tremont Rentals was stress-free and a breeze. They were incredible pleasant to talk with on both telephone and over email and I easily amended my order several times with no worries or complications. We ordered chairs, tables, table linens, water glasses, wine glasses and a popcorn machine for our backyard wedding and everything worked perfectly.Working with Tremont Rentals was stress-free and a breeze. They were incredible pleasant to talk with on both telephone and over email and I easily amended my order several times with no worries or complications. We ordered chairs, tables, table linens, water glasses, wine glasses and a popcorn machine for our backyard wedding and everything worked perfectly. -
Quality of service
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Lauren Sent on 10/26/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
One stop shop
We used Tremont for our tent and table rentals. We also rented their adorable whisky barrel high tops which transformed our backyard wedding into the most perfect day. Highly recommend! Super great to work with and excellent customer service!We used Tremont for our tent and table rentals. We also rented their adorable whisky barrel high tops which transformed our backyard wedding into the most perfect day. Highly recommend! Super great to work with and excellent customer service! -
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Amanda Sent on 06/22/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Working with Tremont Rentals was a breeze! They were so pleasant and flexible. Everything they delivered was on time and in great condition. They even worked with my catering company to ensure we had all of the dishware and tables we needed. The tent was extremely clean and the set up crew was friendly and efficient. I would recommend them for any event.Working with Tremont Rentals was a breeze! They were so pleasant and flexible. Everything they delivered was on time and in great condition. They even worked with my catering company to ensure we had all of the dishware and tables we needed. The tent was extremely clean and the set up crew was friendly and efficient. I would recommend them for any event. -
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Rachel L. Sent on 02/02/20214.8 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Accommodating and professional
Tremont was very accommodating with so many last minute changes. Everything was delivered on time and they worked with me to try to get things delivered at the best possible time for me.Tremont was very accommodating with so many last minute changes. Everything was delivered on time and they worked with me to try to get things delivered at the best possible time for me. -
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Maigen Sent on 07/02/20134.7 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 3.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Our linens were gorgeous, the glassware was clean and the availability was perfect. Thank you so much!Our linens were gorgeous, the glassware was clean and the availability was perfect. Thank you so much! -
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Emily Sent on 09/08/20174.6 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Tremont was overall very easy to work with and accommodating. I was a little disappointed with the quality of the chairs I had received and my venue coordinator reached out to them and Tremont promptly emailed me and rectified the situation. The professionalism is there and customer satisfaction is clearly a priority as they handled the situation promptly and professionally. The tent I received for catering usage was perfect as well as the round tables I used- note for others using 60" tables-definitely go with 8 max at a table!Tremont was overall very easy to work with and accommodating. I was a little disappointed with the quality of the chairs I had received and my venue coordinator reached out to them and Tremont promptly emailed me and rectified the situation. The professionalism is there and customer satisfaction is clearly a priority as they handled the situation promptly and professionally. The tent I received for catering usage was perfect as well as the round tables I used- note for others using 60" tables-definitely go with 8 max at a table! -
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Catarina Q. Sent on 09/28/20213.8 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 3.0 out of 5 rating
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Value 3.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
AwesomeExperience
Overall great experience, very responsive and flexible. Would recommend for any event.Overall great experience, very responsive and flexible. Would recommend for any event.Tremont Rentals's reply:
Catarina,
Thank you for the kind review, it was a pleasure working with you!
Best Regards,
Shelby Glasser -
Quality of service
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Lois D. Sent on 09/27/20211.2 out of 5 rating
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Quality of service 1.0 out of 5 rating
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Average response time 2.0 out of 5 rating
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Professionalism 1.0 out of 5 rating
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Value 1.0 out of 5 rating
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Flexibility 1.0 out of 5 rating
Tremont ruined our wedding reception
Tremont did not follow directions from venue and set up the large sailcloth tent leaving us with a muddy mess, crooked and unfinished dance floor and uneven stage. Chris refused to fix and it ruined what could have been a wonderful reception.Tremont did not follow directions from venue and set up the large sailcloth tent leaving us with a muddy mess, crooked and unfinished dance floor and uneven stage. Chris refused to fix and it ruined what could have been a wonderful reception.Tremont Rentals's reply:
Lois, it was such an honor to help you and your family with the tent services for your daughter's wedding. To clarify, there was a miscommunication between the venue and our delivery team. The venue staff gave my team vague instructions about the tent placement and told us to use our best professional judgment about where to place the tent. We were delighted to see the day went really well based on the reviews you left for other vendors! -
Quality of service
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