Tower Club Reviews
Reviews
We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
4.6 out of 5 rating
4.6
Very good
62 reviews
Recommended by 93% of couples
-
Quality of service 4.8 out of 5 rating4.8
-
Average response time 4.4 out of 5 rating4.4
-
Professionalism 4.6 out of 5 rating4.6
-
Value 4.7 out of 5 rating4.7
-
Flexibility 4.8 out of 5 rating4.8
Awards
62
Weddingwire
4.6/5
62 reviews
Google
4.7/5
279 reviews
-
Kate Sent on 11/20/20245 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amazing venue!
We had our wedding here in August 2024. It was absolutely wonderful and I highly recommend it! Lindsay Rhoades was delightful to work with from start to finish and made the whole thing as simple as planning a wedding can be. Communication with her was seamless and she was friendly, professional, knowledgeable, and accommodating. The space is beautiful with lots of natural light, and the venue has a unique flow that our guests loved. We had about 85 guests and the size of the venue was perfect for that. The food at the tasting was very good, but the food at the wedding was absolutely fantastic and exceeded my expectations. The bartenders and rest of the staff were awesome as well. Also, compared to other wedding venues in the DMV area in 2024, I felt that the Tower Club offered more value for what you are getting. Definitely recommend! -
Quality of service
-
Roxana Sent on 11/18/20245 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Wedding in November
Look no further, this is a great place for your venue. The food was amazing and customer service were all great! I worked with Tracey and everything went smoothly and I love how organized she was! Everyone was professional. The tower club team were amazing and appreciate everyone that helped that night for my special day! I would totally recommend celebrating your special day here!!!!! -
Quality of service
-
Mahdis Sent on 10/25/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Dream Venue for Your Dream Wedding
We knew The Tower Club Tysons would be our wedding venue the minute we stepped off the elevator! The vibe, the ambiance, the views, the food, and the team were just everything we wanted for an intimate, elegant wedding! From the get-go, our consultant Lindsay and her team made us feel welcome and heard and no matter what we asked for or wanted, they were super flexible and accommodating to our needs. For instance, we're Persian and for Persian weddings we have a traditional table layout called a sofreh. When we told Lindsay about it, she again was very accommodating and showed us the perfect setting for our sofreh. Additionally, our original wedding plans for a destination wedding ended up not working out and we had to switch to plan B and have our wedding locally, so we only had around 4 months until our wedding date (they also had availability for the exact date we requested in October) when we first visited the Tower Club and only about 3 months of solid planning after we signed our contract. Lindsay assured us that we would have plenty of time to plan and get everything together and that put our minds at ease right away. She was with us and guided us every step of the way and I can truly say that everything went as planned and was as stress-free as possible. Our wedding day/night was everything we imagined it would be and more -- the night couldn't have gone more wonderfully and smoothly, and a lot of the credit will have to go to the Tower Club's wonderful staff and team. Our guests all had a wonderful time and raved about the Tower Club's gorgeous space and views and the delicious food and drinks! Speaking of the view, you're on the 17th floor with lots of balconies and a beautiful, bird's eye view of the whole city. The sunset on our wedding day was DIVINE and something that not only our guests enjoyed during cocktail hour (we saw a bunch of them taking photos on the balcony during cocktail hour), but also something our photographer and videographer took advantage of for our photos. Lastly, the staff were helpful, accommodating, and all smiles until the very end of the night, which was something we truly appreciated. All in all, 10/10 we would recommend The Tower Club Tysons as the perfect, dreamy venue for the elegant wedding of your dreams! -
Quality of service
-
Ethel Sent on 11/15/20235 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Best venue!
I had 4 months to plan an October wedding of 80 people, and I decided on this venue based mostly on reviews on their food, and pictures of the atrium. And it was the best decision! On top of that, Lindsay and her people on the day of the wedding were excellent, and most of all very responsive! -
Quality of service
-
Tracey Sent on 04/12/20225 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Superlative in Every Way
I don't even know where to begin. The Tower Club exceeded our expectations. The experience started with a tour and responsive emails with Lindsay Rhoades. We decided that the Tower Club would be our venue based on the location, view and overall atmosphere at the Tower Club. After the decision was made, everything was just excellent. I cannot say enough positive things about Lindsay, Anna, David and the others that helped us achieve such a fantastic wedding. I will just say my guests were absolutely impressed. They raved about the food and the specialty cocktails. My bridesmaid said her vegetarian cauliflower entree was the best vegetarian meal she's ever had and said her husband told her not to lick the plate. We received compliments on the beef, the mashed potatoes, all aspects of the meal. The food was just excellent. The service throughout the wedding was marvelous. I didn't get to experience the open bar or any of the cocktail hour. But Anna jumped on the elevator with us with fresh, hot crabcakes as my husband and I went outside to take photos. David kept checking on us to see if we needed drinks or anything. Truly outstanding service. I wouldn't have changed anything. This is the place if you want a beautiful wedding venue, that is responsive and goes above and beyond with their service.Tower Club's reply:
Tracey, you've made our day with this beautiful review. We thank you and Jay for trusting us with your wedding day and loved every minute of sharing in your joy. Thank you! -
Quality of service
-
Diane Sent on 10/18/20215 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Great food great view
Everyone at the vendor was nice and professional and I couldn’t have asked for a better wedding. -
Quality of service
-
Claire Sent on 07/08/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amazing to work with!
Great event coordinators, super responsive, and had everything perfect when we arrived to party. Highly recommend. Venue is so beautiful and the views are stunning.Tower Club's reply:
Music to our ears, Claire, thank you so much for your kind words. We wish you a lifetime of happiness ahead! -
Quality of service
-
Jennifer Sent on 05/20/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Met both our requirements
My review is a tad late (7 months) but we had an incredible experience at the Tower Club for our Oct wedding. Mellissa Brady was amazing! From the first tour to the wedding, Mellissa felt like a friend and help make our special day, seamless.
Mellissa was always quick to respond to our emails and address any concerns or potential changes. She was also accommodating when we needed to make special trips to the venue for my Mom and Aunt who were visiting.
The food tasting was delicious and the reception dinner was even better. Thanks Chef!
We had a specialty drink for our guests - alcoholic and non-alcoholic. The head mixologist crafted our specialty drink based on a few ingredients we provided. It was a hit!
Upon my arrival for my wedding, Mellissa provided special touches in the bride and groom suites to include a few cocktails to calm our nerves lol.
Recap - ceremony, cocktail hour, dinner reception, and children's lounge
Thank you Mellissa and Team!
-
Quality of service
-
Megan Sent on 11/05/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Professional, amazing venue, staff and food!
Our venue was incredible. From the staff to the location to the food... wow! Mellissa was great to work with, as well as Oriana, Nick, the Chefs, etc. They never said No. The Club really knows how to make you feel special. They went above and beyond in so many ways. Our wedding day was perfect and they listened to everything that we wanted and needed. I had so many details that I wanted to make sure were perfect, and they nailed them all. They are such professionals and handled every situation the best way possible. We could not have picked a better venue and team to celebrate our wedding! So many people complimented the venue, food, staff, etc. I have a lot of friends in the industry and they were so impressed.
I did want to mention, one of the small things they did to go above and beyond was right after the photos after the ceremony. The team set up a small table in a private room with so many apps and our favorite drinks so Dan and myself could enjoy each other's company for a little and enjoy the delicious food. What a nice and thoughtful thing to do. Simply amazing. We can't wait to see them all again soon! -
Quality of service
-
Kerri Sent on 06/19/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Highly recommend this venue. We had a very positive experience working with Natalie Butts. Great value for the beautiful venue that accommodated ceremony + reception and provided 5-star food, making planning a dream. The filet and crabcake were the best we've ever had, and we are quasi-foodies. View is spectacular, 17th floor with wrap-around balcony was a great feature. Loved the rotation around the floor for the various parts of the night - ceremony in Atrium, cocktail hour down the hall, dinner in a separate room, and dancing/late night snacks back in the Atrium. Natalie was very responsive and accommodating to our many questions and requests. Couldn't have asked for a better venue/coordinator! -
Quality of service
-
Nicole Sent on 03/15/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I cannot say enough good things about the Tower Club and our main event coordinator, Taylour Ann. From the moment I met Taylour Ann, I knew this was the venue for us. She was so incredibly helpful, efficient, and easy to work with that it made the wedding planning experience enjoyable. The Tower club itself is an amazing space. The renovated lobby is beautiful and was the perfect backdrop to our fairytale wedding. Also, the food was amazing and all of our guests are still commenting about it. Once the sun set, the club transformed into a magical space with the beautiful uplights in our wedding colors. Hands down our wedding was the best day of my life so far and a HUGE part of that was due to Taylour Ann and all the Tower Club staff. Thank you and kudos to all! -
Quality of service
-
Stephanie Sent on 11/09/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
My husband and I chose the Tower Club for many reasons. We looked all over the Northern VA area, wineries, country clubs etc and we settled on the Tower Club because you get a lot for your money! Cocktail hour, appetizers, open bar, wine with dinner, champagne toast and cake cutting included... on and on, trust me, we were on a tight budget. It's amazing how people "nickel and dime" you for weddings. The Tower Club looks expensive, but everything you could possibly need is included! You really don't need to go crazy with the decorations, just some uplighting and flowers and you are good to go. I'm telling you, this place comes alive for weddings. I have to admit I was worried it wouldn't look like a wedding, but it looked BEAUTIFUL. Everyone loved the dramatic ceilings and the draping. It's not your typical boring country club or restaurant. It's unique and beautiful, feels very upscale. We had about 120 guests and it felt perfect. Not too cramped, not too empty. We could have even added more people and been fine.
Thank God for Megan Bloom. She dealt with my meltdowns (I'm normally very calm) and was able to guide me with difficult decisions, always keeping my budget in mind. Very professional, she is young but I'm telling you this girl knows what she's doing. Really I can't say enough about her, she was so helpful and kind. The . She made the whole experience as painless as it could possibly be. I had no idea how many small details go into planning a wedding and she held my hand every step of the way. Thank you Megan!
The food was fantastic, the drinks were free flowing... (We drank A LOT, maybe set a record, but they never ran out of anything!) Honestly I was so critical of every detail and when it is all said and done I was the happiest bride ever. My mom said she had so many guests come up to her and thank her for "the most beautiful wedding I have ever been to." If that doesn't make a bride happy I don't know what will! -
Quality of service
-
Jon Sent on 10/31/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The Tower Club was an absolute amazing place to have a wedding. Everything looked gorgeous, the food was phenomenal and there was not a hiccup the entire night. Megan Bloom went above and beyond her call of duty and we can't thank her enough for making our Wedding Day as special as it was. -
Quality of service
-
User1883545 Sent on 10/24/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Beautiful venue, amazing food. My guests still mention how beautiful the venue was and how delicious the food was - especially the sea bass! -
Quality of service
-
Roxana` Sent on 09/14/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Megan and her staff were absolutely amazing! The venue is beautiful itself but their staff and kindness make it awesome! Thank you so much! -
Quality of service
-
Nathan Sent on 09/13/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I had my September wedding and reception at the tower club. Very beautiful event, staffing was very friendly and professional, and words cannot describe our helpful the event coordinator was. I will definitely recommend this place to others for a great event. -
Quality of service
-
Joan Sent on 09/11/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The Towers Club staff were so accommodating, especially Meagan Bloom. Any request we had was taken care of with a quick response. The level of professionalism and true concern that our event would be special was unsurpassed. Our guests were truly impressed with the fine service, the outstanding food, and the beautiful venue. We could not be more pleased with our daughter's wedding. -
Quality of service
-
Amanda Sent on 09/10/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Megan and the entire staff of the Towers Club were amazing!!! The food was incredible. The service was top notch. All my guest were blown away with the all around experience. The views are just beautiful. -
Quality of service
-
User1696851 Sent on 07/06/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The staff was extremely responsive and helpful with great attention to detail. Both coordinators had helpful suggestions to make this event unique and classy. Our compliments to the chef as the food proved to be extraordinary. The view and sunset allowed for amazing photos. The Tower Club made the wedding reception truly magical. Thank you to all at the Tower Club. -
Quality of service
-
User1636621 Sent on 05/28/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
My daughter's wedding reception was held at Tower Club. The setting lends itself to a grand entrance by the bride and groom into the atrium where we had hors d'oeuvres
and cocktails. The dining room was a great setting for dinner with a view. Every course was served timely, hot and with great presentation. We are still receiving compliments on the quality. The event planner met all of our expectations. Meghan provided the extra customer support that made the bride and groom confident that she wanted their celebration to reflect exactly what they wanted. She also made the MOB role easy since she coordinated seamlessly with all of the vendors. Thanks to Meghan and her team, my daughter's wedding reception was as special as we envisioned. -
Quality of service
-
Joanna Sent on 05/28/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Everything was absolute perfection! Megan was amazing to work with and incorporated several personal touches that made our day extra special. Our guests have not stopped talking about how amazing the venue was and how delicious the food tasted. There is not one single thing I would change...the Tower Club was the best!!!! -
Quality of service
-
User1598936 Sent on 04/27/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The Tower Club was an amazing venue for our wedding and reception. We had gorgeous views for all parts of our evening, lots of space for everyone and everything, incredible food, and the most awesome staff that took care of every detail for us. Our guests were very impressed and most were also surprised because they had no idea such an awesome wedding venue existed. We had looked at more than ten other potential locations, but none had as much to offer and were the value that the Tower Club is. We feel very lucky that we did find it and were able to have such a lovely event there. An added bonus is the Marriott located literally across the street where many of our guests stayed and therefore didn't need any transportation. -
Quality of service
-
Kristin Sent on 10/30/20125 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The Tower Club is a true gem in Washington, D.C. It is an amazing value for the cost and a fabulous alternative to the typical ballroom/country club reception. I had both my wedding ceremony and the reception at The Tower Club. It was so convenient for my guests to have all of the wedding events in one beautiful location (there are also many hotels nearby - my guests all stayed at the Tysons Corner Marriott across the street and walked to The Tower Club saving me on transportation costs too).
Kristin, the Events Director, is amazing! She's professional, fun and efficient. She's been doing this for a long time and it shows - my wedding planner and I were able to look to her (and trust) her opinions and suggestions on everything. She was patient with me when I made changes and was very calming during a stressful time. The entire staff the day of the wedding were also wonderful.
The view from the Club is beautiful and the day of the wedding everything flowed very smoothly. My guests are still talking about the venue and how great all of the food was. I would highly recommend The Tower Club! -
Quality of service
-
User957777 Sent on 10/03/20125 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I was looking for a venue that was unique, in a location that would allow my guest the opportunity to easily find something to do outside of wedding activities, and was an all-in-one package - the Tower Club offered that. The staff (especially Kristin) was amazing! I couldn't have asked for a more seamless process.
The food was great and The Tower Club already had connections with preferred vendors (linens, chairs, cake, etc.) to make the process run smoothly.
I would recommend The Tower Club to the couple who is looking for a relatively simple planning process, a great staff team, great food, great drinks at the bar (we got his/her drinks at no extra charge), and an amazing space to get married in (the view is amazing). -
Quality of service
-
User892654 Sent on 08/08/20125 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We had our wedding ceremony and reception at the Tower Club and cannot emphasize what a wonderful time we had. Kristin, the event director, was a pleasure to work with and the rest of the staff were all polite, timely, and helpful. Kristin worked with us so that we stayed within our budget and was very responsive to all our questions and concerns. On our wedding day, she'd just come back from having surgery and still stayed almost the whole night to make sure everything went according to plan. All our other vendors went through her and we didn't have to worry about a thing.
On top of all that, the Tower Club is a beautiful space. It's also pretty hassle free because your guests just move from one part of the club to the next as they go through the ceremony, cocktail hour, dinner and dancing. The views of the surrounding area were breathtaking and we have some great sunset photos to put in our album. The food was delicious and the portions generous. We highly recommend using the Tower Club for your wedding! -
Quality of service
-
User872245 Sent on 07/12/20125 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
All of our guests raved about our wedding reception at The Tower Club. Kristin was very helpful with all of our changes and questions. She let us have two tastings when we weren't completely sure about our menu selections. Kristin was actually in a bad car accident the week of our wedding but the general manager Carlos and her assistant Lindsey stepped in and were fabulous! They also put our candy bar together and were so helpful with all the other decorations we dropped off ahead of time. They were really willing to work make some changes to the standard package to work with our budget. The food was delicious. Beautiful venue. -
Quality of service
-
Meredith Sent on 07/02/20125 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The Tower Club is a unique venue with exceptional service. After looking at nearly 40 venues, we chose the Tower Club because of the large windows, expansive skylight, commitment to service, and complete package. During planning, Kristin was very professional and prompt in her responses. She was very flexible and worked with us to ensure that the ceremony and reception would fit our vision (schedule of events, children's menu, alcohol, table arrangements, colors, etc). She has a lot of great ideas but is very careful not to sway the bride.
We offered our guests the choice of filet mignon or crabcakes. Guests LOVED both. Many people commented that they've never had such great service and food at a wedding.
We would highly recommend the Tower Club. Kristin, Oscar and team, thanks for making our day so special! -
Quality of service
-
Darnell Sent on 05/22/20125 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Everyone who came to the wedding was still talking about the tower club weeks later. Kristin was great and basically came as a free wedding planner with her experience and knowledge. The food was great. Many people said it was the best food they ever had a wedding. -
Quality of service
-
Amanda Sent on 06/27/20115 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Kristin was so helpful and easy to work with! She was very professional and had very helpful suggestions. I was extremely happy with how gorgeous the Tower Club was for our ceremony and reception! It was more than I could have ever imagined! The food was SPECTACULAR and I am still getting compliments on the food! I want to do it all over again, it was that amazing! :) I would highly recommend this location for a unique venue that you, your family, and friends will never forget! :) -
Quality of service
-
Tania Sent on 03/29/20115 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I worked with Kristin from the Tower Club and she was fantastic! A complete professional! Additionally the value for cost simply cannot be beat taking into account the atmosphere, the food and everything that is included in the package pricing. -
Quality of service
-
Cindi Sent on 02/16/20115 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
PERFECT!!! I can't say enough about the Tower Club!! Our November 2010 wedding there was absolutely perfect - not a single thing went wrong. Kristin, their events coordinator, was incredible. She was always available to answer questions and ease concerns, and was on top of everything right from the beginning. We paid a little under 15k for a 100 person wedding. That included our ceremony in the beautiful atrium, a cocktail hour with open bar and hors d'oeuvres, an amazing steak dinner, and then a killer reception (with another open bar!). The location is gorgeous, and conveniently right next to a hotel where your guests can stay at a low rate, the staff is amazing, the food is incredible......definitely put the Tower Club on your list of venues to visit. It was the first one we went to in person, and when we walked in the door, we knew we didn't need to go anywhere else. -
Quality of service
-
Christina Sent on 12/06/20105 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I can't say enough good things about Kristin Westrick (Events Director) and the staff at The Tower Club!!!! I had my wedding on November 13 and it was PERFECT. I didn't have to worry about anything- Kristin and I had a final detail meeting the Wednesday beforehand (and I was able to drop everything off then). She was great about responding to our (many) questions and offered great suggestions... she's a real pro!!
She made sure everything was perfect and knew exactly what I wanted... the entire night was a seamless event. I couldn't have asked for anything more- it was AMAZING!!
The food was delicious- our guests said the crabcake was the best they'd ever had. -
Quality of service
-
Carol Sent on 11/24/20105 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Kristin was a true professional! She was flexible when we wanted to make changes but sometimes told us something would not work - and why. My daughter had her ideas and Kristin listened carefully. The day ceremony and reception were beautiful. We were confident and relaxed because we knew the Tower Club staff would do a wonderful job - and they did. -
Quality of service
-
Jessica Sent on 10/11/20105 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We couldn't be happier with the wedding experience at the Tower Club. Kristin Westrick was a joy to work with from the time we started planning the event over a year ago. She was thorough, prompt with her responses to different inquires, and extremely knowledgable about different wedding traditions. On the day of the wedding, she was essential in pulling together all of the little details that made the day so memorable. Ultimately, Kristin was willing to do anything that we asked her to.
The Tower Club itself is a beautiful venue for a wedding ceremony and reception afterwards. The food was excellent, service impeccable, and the surroundings beautiful. We planned this wedding from a distance and the Tower Club made the process easy and enjoyable. -
Quality of service
-
Emilia Sent on 09/29/20105 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Perfect! Stunning! Over-the-top outstanding!!!!! We compared 19 separate venues in the DC area and nothing else compared. The venue itself is unique, elegant, epicurian, intimate yet grand with a panoramic, rooftop view to die for! With a glass-enclosed, soaring ceiling structure for the ceremony, you have all the beauty and appeal of being outside with none of the impending weather concerns. It seems the biggest surprise of all is how realistically affordable it is yet still greatly outshines well known big ticket venues. We would have never been able to attain the same posh and exclusive feel for the same price anywhere else.
Coming from a die-hard foodie family one of the most important aspects was the menu and bar and our experience was again spectacular. The Sea Bass was the talk of the menu!
To top it all off, you will be partnering with Kristen, their Events Director, who treats you like a premier member of the club yet family simultaneously. She takes the time to make you feel like you are the only bride she's working with and that she is sincerely interested in and excited by every detail. Needless to say the actual day of the wedding was seamless and stress free because you knew the direction and management was in her hands.
I truly do not think I could possibly say enough about our wedding at The Tower Club and will recommend it to any and every bride I meet!!! -
Quality of service
-
Jackie Sent on 12/30/20095 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
My husband and I were married in October 2009 at the Tower Club and had the best night. Searching for a venue for our ceremony and reception took us over 3 months. I have an issue with busy carpeting that are found in most hotel and other venue ballrooms and I was trying to avoid that for our day. The dining and dancing area at the Tower Club are beautiful. I love all of our pictures because the backdrop of the tower club is so clean and modern looking. Kristin was wonderful to work with. The day of the wedding she took care of all the tiny things that came up and was great and laid back and put me at ease on such a crazy day. Guests commented that the food was delicious and one said it was the best group meal he had had in awhile. The food options were all so good that it was very hard to narrow down the options for the main meal. I would recommend this venue to anyone I know without reservation. -
Quality of service
-
Nancy Sent on 10/21/20095 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I recently had my wedding at the Tower Club on October 3rd. Kristin was amazing and wonderful. The staff there are professional and so helpful answering all my questions. Right after we booked the venue for our reception, they let my husband and I have dinner there for our anniversary. They treated us so kindly, despite us not being members of the club, and even treated us to free champagne and desserts. The food is incredible and they let us have two tastings after we couldnt decide on a second course. They were upfront with pricing and were very flexible letting us switch things (add a favorite liquor or beer for free to the basic alcohol list), swap the petite fours desserts for an appetizer, etc. Kristin set up our candy bar and it looked incredible. Our guests had an amazing time and thought it was beautiful. It was a perfect night. We also had a 6 hour wedding time frame there and it didn't just fly by - we actually had 3 full hours of dancing after dinner and our guests said it was the best wedding they had beeen to and thought the food was cooked perfectly. -
Quality of service
-
Moe Sent on 08/19/20144.9 out of 5 rating4.9
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4.5 out of 5 rating4.5
-
Flexibility 5 out of 5 rating5.0
Our wedding was great! Before selecting a venue, I suggest you meet with Megan Bloom (venue coordinator) at The Tower Club. Megan knows all; she provided useful information on everything from our color scheme to the richness of our dinner selections.
The Tower Club was the best venue for our wedding. The natural light from the glass ceiling atrium was perfect for an indoor Summer wedding. The building layout kept our guests moving from room to room. There was never a dull moment. Plus, the Tower Club has a very reasonably priced Marriott within walking distance.
Following the ceremony, Guillermo and the serving crew were unbelievably accommodating. Our guests were served timely and we were able to immediately shift our focus to the re-decorated atrium for partying.
The Tower Club has a clear vision for your wedding day. We visited tons of venues from Baltimore to Fairfax and we are happy with our decision.
-
Quality of service
-
Rachel Sent on 09/11/20124.9 out of 5 rating4.9
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4.5 out of 5 rating4.5
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The Tower Club was the perfect venue for our wedding! We had our ceremony and reception there, and we couldn't be happier with our choice. It was beautiful in person and looked great in photos. The staff were all so friendly and helpful--they even offered to assemble my centerpieces for me. The food was delicious (get the sea bass!) and plentiful. -
Quality of service
-
Jennifer Sent on 07/06/20174.8 out of 5 rating4.8
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The Tower Club is an absolutely beautiful venue, with a bit of an interesting set up. The ceremony space in the atrium gets very efficiently transformed by their staff during cocktail hour and dinner to become the dance floor and photobooth space. The dining room is in a separate area on its own, so people have the option to hang out in the quieter dining room space, or be a part of the loud partying. Many older members of our families enjoyed this flexibility.
My husband and I did have a slight rocky experience with them for a short period of time though, through no complete fault of their own I think. Our original coordinator that we spent a long time corresponding with ended up moving onto another job midway through. We were then informed of our new coordinator, Mellissa, and had to essentially reestablish a relationship to make sure we were all on the same page with things. I believe that Mellissa did the best that she could and was very flexible with what we needed, though there were times that I felt our questions were not answered very clearly or as timely as we had hoped (she would always get back to us within a week). However, on the rehearsal day and the day of the wedding, she really made sure to iron out everything to ensure that the day went smoothly.
The event staff were one of the most efficient and well-run groups I have seen, which made the night run as much like clockwork as it could (accommodating all the inevitable delays, like our long sets of toasts/speeches).
All in all, it was a wonderful venue to work with! They were even so kind as to gift my husband and me a signed bottle of red wine, with the intention of us popping it open on our first anniversary. So sweet! -
Quality of service
-
Nicole Sent on 09/14/20144.8 out of 5 rating4.8
-
Quality of service 4 out of 5 rating4.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I highly recommend the Tower Club Tysons!! The venue is absolutely stunning and it is a great place to hold your ceremony and reception in one location. The venue was elegant but at the same time did not feel stuffy. Many of our guests commented that our wedding was the best they had ever attended.
The Tower Club is unique in that the dinner reception and party are held in two separate rooms. Having guests relocate from the dinner table to a fun party area helped to create a very interactive atmosphere with plenty of mingling between guests. It also helped to take the pressure off of developing table assignments because I knew that guests would not be forced to sit at one location with the same group of people for the entire evening.
The service at the Tower Club was phenomenal. I worked with Megan who was incredibly pleasant, responsive and full of helpful suggestions and vendor recommendations. Megan was able to address any issue or concern that I brought to her attention. The wait and bar staff were all very professional as well. The chef was very flexible and even created a special salad dressing for my husband who does not like balsamic vinaigrette.
In terms of food and beverage, I think there were aspects that were great and aspects that were average. The butler passed hors d’oeuvres were very good and the chocolate dessert with berries was the talk of the wedding. I thought the chicken entrée was ok and not as good as it was during my second tasting (which was beyond phenomenal). The signature cocktails were well received but I heard from a number of guests that the bartenders were very overwhelmed during the cocktail hour. I think that is an easy fix if another bartender is added during cocktail hour.
In conclusion, I am very pleased with our decision to have our wedding at the Tower Club Tysons. I would expect future weddings at the venue to be even more amazing as the venue is undergoing a renovation. -
Quality of service
-
Adriana Sent on 09/10/20144.8 out of 5 rating4.8
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 5 out of 5 rating5.0
megan is impressively responsive considering how busy she is. she also extremely accommodating and flexible while being very organized at the same time. she helped us stay on track without being pushy. I was afraid I was going to bump heads with a very rigid coordinator. But Megan managed to be flexible and clear and organized all of the same time thank you very much!! -
Quality of service
-
Umang Sent on 08/20/20114.8 out of 5 rating4.8
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We worked with Kristin and had our reception at the Tower Club. She was wonderful to work with and helped us organize a really fun and beautiful reception. Some of the things that stood out for us were:
1. The food:
Our chef went out of the way to include some Indian dining options as well and did a fantastic job with it. Everyone loved the food. It was really cool that they were able to cater to the vegans and a couple of folks with gluten allergy as well.
2. Venue:
The venue was great. Especially, at night and with subtle lighting. It was gorgeous! The terrace which wraps around the building became a crowd favorite late at night. A lot of people would venture out to catch their breath or just chit chat.
3. The bar:
The only negative would be the lack of shot glasses. As a result there were some hardcore triple shots being served out to the guests.
4. The staff:
Fantastic! From the planner to the event manager for the night. We had an amazing time that night and it would not have been possible without everyone who worked so hard to make it special for us. -
Quality of service
-
Newly Sent on 10/01/20104.8 out of 5 rating4.8
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 5 out of 5 rating5.0
Overall, the Tower Club was great!
All of our guests complimented us on the venue and what a great time that they had at our wedding and reception. The venue is really unique and different from most.
The staff was professional and was flexible to our needs. -
Quality of service
-
Lauren Sent on 10/11/20104.7 out of 5 rating4.7
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4.5 out of 5 rating4.5
-
Professionalism 5 out of 5 rating5.0
-
Value 4.5 out of 5 rating4.5
-
Flexibility 4.5 out of 5 rating4.5
Kristin and the tower club were wonderful to work with. They answered all of our questions leading up to the event and couldn't have been more helpful the day of! The venue is beautiful and everyone is so professional and willing to help to make your day wonderful! -
Quality of service
-
Antonio Sent on 09/22/20144.6 out of 5 rating4.6
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4.5 out of 5 rating4.5
-
Professionalism 4.5 out of 5 rating4.5
-
Value 4.5 out of 5 rating4.5
-
Flexibility 4.5 out of 5 rating4.5
Megan was excellent with a lot of patience she was so easy to work with. Her and Guillermo where very very professional. my wife and I didn't have to worry about anything. we are glad that we found the right people in our wedding. -
Quality of service
-
Jaime Sent on 06/17/20124.6 out of 5 rating4.6
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 4 out of 5 rating4.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Our reception at the Tower Club was absolutely perfect! Everyone was raving about the service, atmosphere and the food!! They were very flexible with our requests and were very accommodating.
The only thing that was a little unprofessional was that Kristin the events director informed us at our final details meeting (3 days before the wedding) that she would not be there the day of the wedding. This made me super nervous since I had been working with her for about a year on the details of our event, but the operations director Oscar and the tower club staff made sure everything was perfect.
-
Quality of service
-
Kimberly Sent on 10/07/20084.6 out of 5 rating4.6
-
Quality of service 5 out of 5 rating5.0
-
Average response time 3.5 out of 5 rating3.5
-
Professionalism 5 out of 5 rating5.0
-
Value 4.5 out of 5 rating4.5
-
Flexibility 5 out of 5 rating5.0
Beautiful venue, and the food was amazing. They truly handled every detail, even going the extra mile to help us get together those last minute accents. The pricing and options are also very upfront - something that after searching for some time, we appreciated. What you see is what you get, if not better! -
Quality of service
-
Marcus Sent on 12/05/20144.5 out of 5 rating4.5
-
Quality of service 4.5 out of 5 rating4.5
-
Average response time 4 out of 5 rating4.0
-
Professionalism 4 out of 5 rating4.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
My fiancée and I will be using this venue for our wedding and reception. We went through about a half a dozen venues but The Tower Club blew us away. From what we have seen, we couldn't be more excited to be having it here. The food we selected was delicious when we did our tasting. Megan Bloom has been 100% professional and just awesome in every way. The bonus is that the venue will be renovated at the beginning of the year so we will be having our wedding right after they are finished which will make it more exciting. I highly recommend anyone to have your wedding and reception, holiday party, birthday party or any type of party here. The view from the wrap around balcony on the 17th floor is breath taking. There's but so much I can say, so you will have to go see for yourself and I promise you, you will not be disappointed! -
Quality of service
-
Elizabeth Sent on 09/07/20104.5 out of 5 rating4.5-
Quality of service 5 out of 5 rating5.0
-
Average response time 3 out of 5 rating3.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4.5 out of 5 rating4.5
-
Flexibility 5 out of 5 rating5.0
I definitely recommend the Tower club for both the ceremony and the reception. The food was amazing (better than what I've had at most weddings) and the service was also outstanding. The coordinator was really incredible on the day of the wedding and the days leading up to the wedding, but was slow to respond during the earlier planning phases. Our wedding went flawlessly and the staff was extremely helpful. I didn't have to worry about a thing! -
Quality of service
-
Tabitha Sent on 07/28/20194.4 out of 5 rating4.4
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 3 out of 5 rating3.0
Amazing Staff
The Tower Club staff was extremely professional and really kept the day flowing smoothly. The location is absolutely beautiful, although not necessarily the easiest to find despite being right next to the mall. The staff was helpful and supportive with anything we needed and really did everything they could to keep stress off of me and my husband. It is still an operating club, and their rules still apply, so there are limits to how flexible they can be.Tower Club's reply:
Tabitha -
Thank you for taking your time to give us such a lovely review. I will pass along your compliments to our team. It was a pleasure to host your wedding ! You are such a sweet couple. We wish you both a wonderful life together full of love and laughter.
Best Wishes,
Michelle Pulliam
Catering Sales Director, Social Occasions
Tower Club Tysons
Michelle.pulliam@clubcorp.com
-
Quality of service
-
Wendy Sent on 08/24/20164.4 out of 5 rating4.4
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 4.5 out of 5 rating4.5
-
Value 4 out of 5 rating4.0
-
Flexibility 4.5 out of 5 rating4.5
It's a business club, but we hosted a Sweet Sixteen party there for our daughter and it was great -- upscale without being too formal or stuffy. The staff went out of their way to make everyone feel welcome and cared for. -
Quality of service
-
Laura Sent on 04/17/20124.4 out of 5 rating4.4
-
Quality of service 4.5 out of 5 rating4.5
-
Average response time 3.5 out of 5 rating3.5
-
Professionalism 5 out of 5 rating5.0
-
Value 4 out of 5 rating4.0
-
Flexibility 5 out of 5 rating5.0
The Tower Club is a GORGEOUS venue! We loved the food and the feel of the entire club. It was the best of both worlds; we felt like we had the outside come indoors. It was exactly what we imagined :-) -
Quality of service
-
Tabitha Sent on 08/11/20084.3 out of 5 rating4.3
-
Quality of service 4.5 out of 5 rating4.5
-
Average response time 3.5 out of 5 rating3.5
-
Professionalism 3.5 out of 5 rating3.5
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The Venue was beautiful and everyone had a good time. I found the wedding coordinator Kirsten to be a bit of a slacker in her response time. I do recommend this place for an all inclusive wedding. The Food was AMAZING! -
Quality of service
-
User1820658 Sent on 09/20/20144.2 out of 5 rating4.2
-
Quality of service 3 out of 5 rating3.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 3 out of 5 rating3.0
-
Flexibility 5 out of 5 rating5.0
The planning process was great. They were accommodating and easy to work with. I loved my wedding but their was something to be desired by the locations. It was unbearably hot, dinner took forever, and it was not decorated appropriately. Non of this ruined our day, I was just expecting better... -
Quality of service
-
Kimberly Sent on 09/26/20083.5 out of 5 rating3.5
-
Quality of service 4 out of 5 rating4.0
-
Average response time 2.5 out of 5 rating2.5
-
Professionalism 3 out of 5 rating3.0
-
Value 4 out of 5 rating4.0
-
Flexibility 4 out of 5 rating4.0
The site is absolutely georgeous and provides an elegant and classy feel for a receiption site. -
Quality of service
-
User2466299 Sent on 12/13/20153.4 out of 5 rating3.4
-
Quality of service 5 out of 5 rating5.0
-
Average response time 2 out of 5 rating2.0
-
Professionalism 2 out of 5 rating2.0
-
Value 3 out of 5 rating3.0
-
Flexibility 5 out of 5 rating5.0
Tower Club's event coordinator changed numerous times on us, so many of our arrangements, contract updates, etc. were not captured from person to person. All in all, it worked out, but this venue required SO MANY meetings just to ensure everyone was on the same page mostly. -
Quality of service
-
Rachel Sent on 09/25/20073.4 out of 5 rating3.4
-
Quality of service 4 out of 5 rating4.0
-
Average response time 2 out of 5 rating2.0
-
Professionalism 3 out of 5 rating3.0
-
Value 5 out of 5 rating5.0
-
Flexibility 3 out of 5 rating3.0
Beautiful place and a unique atmosphere. The events coordinator is difficult to get ahold, but does a good job. -
Quality of service
-
Stephanie Sent on 02/25/20103.2 out of 5 rating3.2
-
Quality of service 5 out of 5 rating5.0
-
Average response time 1 out of 5 rating1.0
-
Professionalism 2.5 out of 5 rating2.5
-
Value 3.5 out of 5 rating3.5
-
Flexibility 4 out of 5 rating4.0
Overall, we were very satisfied with our wedding at the Tower Club; it has an elegant, modern, clean atmosphere. We loved the fact that our guests were free to roam the wrap-around balcony of the venue's 17th floor. The only negative part was dealing with the event coordinator. She was very hard to get a hold of, and when I finally did get a hold of her, her answers to my questions were short with somewhat of an attitude. She was blatantly rushing us during the rehearsal dinner, and seemed very annoyed. It was very frustrating during the several months of planning, but the day of the wedding turned out to be beautiful. The Matre'D was so wonderful throughout the reception; we wish the events coordinator could have been as friendly and helpful; it would have saved a lot of unnecessary stress. -
Quality of service
-
Samantha Sent on 05/19/20182.9 out of 5 rating2.9
-
Quality of service 3 out of 5 rating3.0
-
Average response time 2 out of 5 rating2.0
-
Professionalism 3.5 out of 5 rating3.5
-
Value 3 out of 5 rating3.0
-
Flexibility 3 out of 5 rating3.0
I really wanted to rate 5/5 because I'm not the type of person who enjoys leaving negative reviews. Tower Club was a bit of a headache as far as communication and coordination go. I had many emails regarding payments, or meetings go from 3 days unresponded - up to two weeks. I also was asked to sign a contract with the wrong wedding date, wrong count, and generally, someone else info on it and they would "fix it after". They also started to put back the business related meeting tables prior to the end time of our wedding hours. Ex - at 4:45pm they already started moving things back when clean up was scheduled on paper for 5:30pm. So my wedding photos with my daughters have random conference tables in the back. They also promised a lot of things that were not handled the day of. For example, there is a large welcome desk in the ceremony area - we were told that they usually and WILL move it away during the ceremony so it does not interfere with the aisle. This was started 24 hours before my wedding at my rehearsal. Of course, when I walked out to my aisle during my ceremony I was saddened by the fact that I had to avoid a large bulky out of place table that wasn't supposed to be there. It was also very hard to get the guest jackets back from coat check during departure because the staff assigned to do so went missing for a good 20 minutes. The food was one of the biggest "must have it right" items on our list and the tasting was wonderful. But sadly at least 15/50 of the filets of steak came out SUPER RARE (even though our families like a good medium rare) and some guest actually had food poisoning from eating the steak. I could go on and on about how the tables were in the way the day of, the food took a long time to come out and generally all the confirmed plans and placements of everything from the tables to the wedding cake were all changed the day of without notification.... but I think you catch my drift. If I could do it over - I sadly wouldn't do it here. -
Quality of service
-
Kristin Sent on 03/12/20082.4 out of 5 rating2.4
-
Quality of service 3 out of 5 rating3.0
-
Average response time 1 out of 5 rating1.0
-
Professionalism 1 out of 5 rating1.0
-
Value 4 out of 5 rating4.0
-
Flexibility 3 out of 5 rating3.0
Coordinator was very unresponsive to emails and phone calls from both bride and groom and planner until about 2 months prior to the wedding and then she became completely pleasant and helpful. Very frustrating during the early stages. Assistant coordinator was even worse - could do nothing in coordinators absence. Asked for managers contact info to get help and never received from her.
Space is beautiful! Loved the view and all of the rooms, loved the flow from ceremony to cocktails to dinner to dancing. Great location, got many compliments. Very easy as linens, bar, catering, even cake are done through them. However, was not in the contract that had to get linens through them, and wasn't happy about that given the lack of responsiveness from their staff.
Wedding day was great, everything was set as specified, except did not move the piano into our dinner room as we requested. Took an extremely long time to serve entrees after our salad and starters.
Food and drinks were wonderful, got many compliments - some guests even compared it to cruise food :-) -
Quality of service
-
Janice Sent on 05/24/20151.3 out of 5 rating1.3
-
Quality of service 1 out of 5 rating1.0
-
Average response time 2.5 out of 5 rating2.5
-
Professionalism 1 out of 5 rating1.0
-
Value 1 out of 5 rating1.0
-
Flexibility 1 out of 5 rating1.0
I've posted before about the Tower Club and their event manager, Megan Bloom and the terrible job they've done making my wedding happen as easily as possible. I thought they leaned how to act like a professional establishment but after receiving non-challant emails about items that are listed in our signed contract no longer being included two weeks before our wedding, my opinion has changed from ok to negative.
Nothing has been resolved, Megan and her team has not taken any action to remedy the situation, nor did they inform us of any change. Regardless of if this was a change it was in our contract.
Megan, Patrick Ellis are the two people you worn withr your wedding. Get ready for rudeness, stress and lack of attention or customer service when dealing with them. Horrible, -
Quality of service
Are you interested?
Are you interested?