Total Wine & More Reviews

Reviews
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Quality of service 4.7 out of 5 rating
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Average response time 4.6 out of 5 rating
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Professionalism 4.7 out of 5 rating
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Value 4.7 out of 5 rating
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Flexibility 4.7 out of 5 rating
Awards




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Featured
Anna Sent on 11/16/20225 out of 5 rating-
Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Best customer service
Our local total wine did amazing on helping us pick the right spirits and beers to have for our wedding. They made sure to help us decide on how much we would need.Our local total wine did amazing on helping us pick the right spirits and beers to have for our wedding. They made sure to help us decide on how much we would need. -
Quality of service
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Erica Sent on 11/26/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
The total wines in Milford really helped me out and they make sure that my bar was very full service bar at my wedding reception
Liquor selection that they gave me for my wedding was perfect everyone loved it even the winds they were so nice at total wine’s that I might use them again for another eventLiquor selection that they gave me for my wedding was perfect everyone loved it even the winds they were so nice at total wine’s that I might use them again for another event -
Quality of service
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Allison Sent on 05/10/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Totally Worth It
Total wine and more was so great to get our wedding liquor from, and let us return unopened wine, liquor, or champagne as long as the label was in good shape. Was really nice because we were able to overbuy (just in case) but were still able to return plenty that wasn't consummed.Total wine and more was so great to get our wedding liquor from, and let us return unopened wine, liquor, or champagne as long as the label was in good shape. Was really nice because we were able to overbuy (just in case) but were still able to return plenty that wasn't consummed. -
Quality of service
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Amandalee Sent on 11/04/20205 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I love Total Wine
Total Wine has customer service that is second to none. They gave fabulous advice, allowed us to return anything we didn’t use and were just incredibly helpful in every way. Huge thanks to Ryan at the West Hartford, CT store, he was the easiest vendor to work with by far throughout our entire wedding process!Total Wine has customer service that is second to none. They gave fabulous advice, allowed us to return anything we didn’t use and were just incredibly helpful in every way. Huge thanks to Ryan at the West Hartford, CT store, he was the easiest vendor to work with by far throughout our entire wedding process! -
Quality of service
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Chenoa Sent on 03/02/20205 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Highly recommend! 10/10
Total wine was wonderful, I highly recommend them to any prospective couple!Total wine was wonderful, I highly recommend them to any prospective couple! -
Quality of service
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Christina Sent on 02/17/20205 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Easy, Affordable, and Great Service!
We used Total Wine for the wine, champagne, and liquor for our wedding. Rob Moshein was the Wine Sales Associate that helped us with the selection process. Rob was patient and thorough, asking us about the details of our wedding to help make the best recommendations for us. He also allowed us to sample a few different wines and champagnes so we could pick the ones that were perfect for us. The whole process was very easy and the prices were fantastic! We paid at the time of pickup, just a couple days before the wedding. Everything was ready to go and just as we expected. Total Wine also lets you return unopened bottles, however, we had the perfect amount for our wedding, so we didn’t end up needing to return anything (just took home the extra 6 bottles of wine that were left over). I would absolutely recommend Total Wine if you are looking for an alcohol vendor for your wedding.We used Total Wine for the wine, champagne, and liquor for our wedding. Rob Moshein was the Wine Sales Associate that helped us with the selection process. Rob was patient and thorough, asking us about the details of our wedding to help make the best recommendations for us. He also allowed us to sample a few different wines and champagnes so we could pick the ones that were perfect for us. The whole process was very easy and the prices were fantastic! We paid at the time of pickup, just a couple days before the wedding. Everything was ready to go and just as we expected. Total Wine also lets you return unopened bottles, however, we had the perfect amount for our wedding, so we didn’t end up needing to return anything (just took home the extra 6 bottles of wine that were left over). I would absolutely recommend Total Wine if you are looking for an alcohol vendor for your wedding. -
Quality of service
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Kayla Sent on 01/04/20205 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Happy shopping!
The staff was knowledgeable and able to help us find exactly what we needed to craft our signature drinksThe staff was knowledgeable and able to help us find exactly what we needed to craft our signature drinks -
Quality of service
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Adrianne Sent on 12/13/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Incredible vendor
My husband and I were incredibly grateful for the staff and their expertise pertaining to wines and Prosecco. We were pleasantly surprised by the white wine and Prosecco options. Our guests loved our wine and Prosecco selections. Also, they were very accommodating with making changes to our order on the day of pick-up! We highly recommend Total Wine & More for your special day or any day for that matter!My husband and I were incredibly grateful for the staff and their expertise pertaining to wines and Prosecco. We were pleasantly surprised by the white wine and Prosecco options. Our guests loved our wine and Prosecco selections. Also, they were very accommodating with making changes to our order on the day of pick-up! We highly recommend Total Wine & More for your special day or any day for that matter! -
Quality of service
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Susan Sent on 12/07/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Flawless Service
We made an appoint online for a wedding consultation, and received several emails leading up to the day. When we arrived we were met by a staff member, I don't remember his name but he was amazing! We had a list of all the items we were needing to pick out from our bar vendor. He went over several different options of bourbon and tequila for our signature cocktails, in all sorts of price ranges. He also explained a few things here and there about what would taste the best and avoid pesky hangovers. He was friendly and knowledgeable and we really had a good time with it. We next moved on to picking wines, and he was super on top of all of the options there as well. We were given an inventory list and he said to go ahead and make the order and put the bar owner as the pickup person. It really was as easy as that. This was something fun in the whole wedding planning process, and all the drinks were perfect! I will also add that if you have leftover unopened bottles you can return them!! Thanks Total Wine!!We made an appoint online for a wedding consultation, and received several emails leading up to the day. When we arrived we were met by a staff member, I don't remember his name but he was amazing! We had a list of all the items we were needing to pick out from our bar vendor. He went over several different options of bourbon and tequila for our signature cocktails, in all sorts of price ranges. He also explained a few things here and there about what would taste the best and avoid pesky hangovers. He was friendly and knowledgeable and we really had a good time with it. We next moved on to picking wines, and he was super on top of all of the options there as well. We were given an inventory list and he said to go ahead and make the order and put the bar owner as the pickup person. It really was as easy as that. This was something fun in the whole wedding planning process, and all the drinks were perfect! I will also add that if you have leftover unopened bottles you can return them!! Thanks Total Wine!! -
Quality of service
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Kallison Sent on 12/06/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Alcohol and beverage catering
Meeting with Total wine and more was super easy and they helped me decide exactly what I needed!! The whole process was simple and they walk you through every step of the way!Meeting with Total wine and more was super easy and they helped me decide exactly what I needed!! The whole process was simple and they walk you through every step of the way! -
Quality of service
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Brianna Sent on 12/04/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Great Alcohol option!
All my SO and I wanted was beer and wine that we liked, so that’s what we got... at a great price with Total Wine. Cannot recommend more!All my SO and I wanted was beer and wine that we liked, so that’s what we got... at a great price with Total Wine. Cannot recommend more! -
Quality of service
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Karyn Sent on 11/13/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Helpful and Professional
Very friendly, helpful and took the time to go through all the beverages I need to order for my rehearsal dinner party and wedding. Just wish they had an in-home delivery serviceVery friendly, helpful and took the time to go through all the beverages I need to order for my rehearsal dinner party and wedding. Just wish they had an in-home delivery service -
Quality of service
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Alex Sent on 11/05/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Great Selection With Amazing Customer Service
We loved Total Wine! They had an amazing selection and very competitive prices! Their staff was very helpful and even though we overbought, we were able to return everything that we didn't use! It was amazing and I'd highly recommend them!We loved Total Wine! They had an amazing selection and very competitive prices! Their staff was very helpful and even though we overbought, we were able to return everything that we didn't use! It was amazing and I'd highly recommend them! -
Quality of service
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Lavonne Sent on 11/03/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Weird initially but....
Our consultant was on vacation when we went to pick up our alcohol and they couldn’t find our order. Finally found it and everything was good. Price was greatOur consultant was on vacation when we went to pick up our alcohol and they couldn’t find our order. Finally found it and everything was good. Price was greatTotal Wine & More's reply:
Hi Lavonne - Thanks for writing a review! We're glad that you were able to come in for a consultation and that you're happy with your order. Thank you for being patient with the team - we apologize for any inconvenience! -
Quality of service
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Morgan Sent on 10/31/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Qulaity Service
they were able to help me and my now husband figure out how much alcohol we would need for our wedding reception based on the number of people. the Gainesville FL store is always so helpful. I shop here on a regular basisthey were able to help me and my now husband figure out how much alcohol we would need for our wedding reception based on the number of people. the Gainesville FL store is always so helpful. I shop here on a regular basis -
Quality of service
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Jenna Sent on 10/28/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Amazing 😍😍😍😍
They were absolutely wonderful. We came in for a consultation and they told us everything we needed. We bought a little more than they recommended and have leftovers because of it. I highly recommend.They were absolutely wonderful. We came in for a consultation and they told us everything we needed. We bought a little more than they recommended and have leftovers because of it. I highly recommend.Total Wine & More's reply:
Hi Jenna - Thank you for leaving a review! We are so glad we got to help with your big day and hope you'll enjoy your leftover bottles :) -
Quality of service
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Samantha Sent on 10/22/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Great place for alcohol!
Came here and got all my beer for the wedding, they have a great selection at a good price!Came here and got all my beer for the wedding, they have a great selection at a good price!Total Wine & More's reply:
Hi Samantha - we're glad you found what you were looking for and at a good price! Thanks for taking the time to write a review! -
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Julie Sent on 10/21/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Total Wine - Louisville
We had our wedding consultation in Louisville at the St. Matthews location. We spent two hours with Bryce. She was wonderful! It was one of our best wedding planning experiences so far!We had our wedding consultation in Louisville at the St. Matthews location. We spent two hours with Bryce. She was wonderful! It was one of our best wedding planning experiences so far!Total Wine & More's reply:
Hi Julie - we're glad to hear you had such a great time! We hope the rest of your planning goes just as smoothly and we're glad we got to be part of your planning experience! -
Quality of service
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Dawna Sent on 10/11/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Professionals at their best!
Both my wife and I are not big drinkers so we were initially worried about shopping for alcohol for our wedding. But when we got to Total Wine and more Sergio one of the advisers there was extremely helpful. He walked us down their endless aisles of alcohol selection and advised us on the different types of alcohol, makes and brands, quantity and every aspect of what we should be purchasing. Even so much as to let us know when they had their sales going on so we could get a good deal. We had talked with him for a couple of hours and we were set that we would purchase our alcohol with their company. Amazing experience and would highly recommend to anyone!Both my wife and I are not big drinkers so we were initially worried about shopping for alcohol for our wedding. But when we got to Total Wine and more Sergio one of the advisers there was extremely helpful. He walked us down their endless aisles of alcohol selection and advised us on the different types of alcohol, makes and brands, quantity and every aspect of what we should be purchasing. Even so much as to let us know when they had their sales going on so we could get a good deal. We had talked with him for a couple of hours and we were set that we would purchase our alcohol with their company. Amazing experience and would highly recommend to anyone! -
Quality of service
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Sherri Sent on 09/29/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Great Kosher wine
We were so nervous about finding a good Kosher wine for our ceremony in Texas. We didn’t want something like manischewitz; we wanted a quality wine that we can drink every year on our anniversary. Total Wines had a surprisingly large selection and we ended up finding a really great bold red from Israel. We are looking forward to having a bottle every year for our anniversary!We were so nervous about finding a good Kosher wine for our ceremony in Texas. We didn’t want something like manischewitz; we wanted a quality wine that we can drink every year on our anniversary. Total Wines had a surprisingly large selection and we ended up finding a really great bold red from Israel. We are looking forward to having a bottle every year for our anniversary! -
Quality of service
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Taylor Sent on 09/07/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Super easy to work with
We used Total Wine for our wedding and we couldn't be more impressed with the service we received. Our tasting was incredibly helpful. We mentioned we were having upscale tacos and were presented with multiple wine choices that would pair nicely. We were also given choices of beer and gluten free liquor that would also work for us. Every wine we bought was great! We also found it extremely helpful working out the numbers with the person at the store and he was pretty spot on. We found pricing comparable to Costco but we were able to make better choices. Our entire alcohol process was extremely easy and anything left unopened we were able to return. Highly recommend!We used Total Wine for our wedding and we couldn't be more impressed with the service we received. Our tasting was incredibly helpful. We mentioned we were having upscale tacos and were presented with multiple wine choices that would pair nicely. We were also given choices of beer and gluten free liquor that would also work for us. Every wine we bought was great! We also found it extremely helpful working out the numbers with the person at the store and he was pretty spot on. We found pricing comparable to Costco but we were able to make better choices. Our entire alcohol process was extremely easy and anything left unopened we were able to return. Highly recommend! -
Quality of service
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Amy Sent on 09/04/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Easy and budget friendly
I do not drink at all and my husband only drinks beer. The experts at Total Wine picked out some very nice crowd pleasers that were within our budget. Not to mention, any cases of beer or bottles of wine we didn't use, we could return and be refunded for!I do not drink at all and my husband only drinks beer. The experts at Total Wine picked out some very nice crowd pleasers that were within our budget. Not to mention, any cases of beer or bottles of wine we didn't use, we could return and be refunded for! -
Quality of service
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Lauren Sent on 07/25/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Great Selection
Total Wine was responsive in setting up our consultation, and flexible when we needed to reschedule. We were offered great suggestions based on what food we were having, how many people, and what everyone's preferences were. We had fun tasting everything and made some great choices. We did underestimate how much white wine we would need but we were able to easily pick up some more. It was convenient being able to return what we did not use.Total Wine was responsive in setting up our consultation, and flexible when we needed to reschedule. We were offered great suggestions based on what food we were having, how many people, and what everyone's preferences were. We had fun tasting everything and made some great choices. We did underestimate how much white wine we would need but we were able to easily pick up some more. It was convenient being able to return what we did not use. -
Quality of service
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Jacque Sent on 07/21/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Reliable, helpful
RELIABLE, HELPFUL, AND EVEN TOOK BACK WHAT WE DIDNT USE.RELIABLE, HELPFUL, AND EVEN TOOK BACK WHAT WE DIDNT USE. -
Quality of service
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Felicia Sent on 07/20/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Fun, Fast, and Excellent
Very pleasant and knowledgeable about there products. Everything that I wanted was in stock and was the cheapest price I found. Also everyone was helpful and was there with suggestions to what was better for what I wanted and needed.Very pleasant and knowledgeable about there products. Everything that I wanted was in stock and was the cheapest price I found. Also everyone was helpful and was there with suggestions to what was better for what I wanted and needed.-
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+7 photos
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Quality of service
Are you interested?
Are you interested?