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Top Hat Tuxedo Reviews

Top Hat Tuxedo

Top Hat Tuxedo

Pittsburgh, PA
3.6 out of 5 rating, 29 reviews
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Reviews

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  • Quality of service
    3.4 out of 5 rating
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  • Professionalism
    3.6 out of 5 rating
  • Value
    3.6 out of 5 rating
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    3.6 out of 5 rating
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Top Hat Tuxedo - 1
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Top Hat Tuxedo - 3
  • Theodore
    Theodore Sent on 01/14/2020
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    Greatabulous!

    Well I must admit... I was planning my wedding in less a months time, I needed suits and a tux for my groomsman, ring bearer and I on a short notice and required nothing short of prisitine excellence. I'm only getting married once after all and really wanted to nail it. Guess who delivered...? Yup, it was Top Hat Tuxedo in Waterworks!
    I mean from great deals on the suits to the fits that were next to perfect. The icing on the cake was that everyone got to keep their suit... Ikr!
    Now the job on my jacket was absolutely fantastic! I was very impressed at the level of skill that was put into sizing it just...
  • Tara
    Tara Sent on 09/28/2019
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    Loved working with this tuxedo store!!

    Met the owner at a bridal show & he gave such an amazing deal for the wedding suits/tux. All the groomsman & my father bought their suits for the wedding & I couldn’t be happier with the end results. My husband looked so handsome in his tux for our wedding!! Thanks so much for making the guys look so great!!
  • Juliana
    Juliana Sent on 12/11/2018
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    Excellent!!!!

    They have an amazing selection of suits to look through. Any color you are looking for they have.
    • illustration stars

    Are you interested?

  • A
    Andrea Sent on 10/03/2023
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    Brad and his staff made our day absolutely perfect!

    We used Top Hat tuxedo for our wedding, and I could not be happier! The staff is so knowledgeable and pleasant, they really took their time to get to know our needs. The tuxedos beautiful and looked just like new. I was pleasantly surprised at the pricing as we had looked around other tuxedo stores and found they were very reasonable, and had great deals! They were able to accommodate all of our out of town guests and everything fit perfect! I will definitely use them again. Thank you!!!
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    Leena Sent on 12/29/2022
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    Wedding Weekend

    My kids were in a family wedding. The service was unbelievable and everyone was so nice. The day of fitting, they were so helpful. Got everything fitted the proper way. Thank you too everyone at Top Hat Tuxedo Fox Chapel!!!!
    • Top Hat Tuxedo - 4
    • Top Hat Tuxedo - 5
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    Godisaboveall1 Sent on 09/10/2021
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    Awesome profession undivided attention

    Wow, what a selection at top hat tuxedo all the necessary attire for lasting memories for and with that special person in your life , shared with the one you love and adore , come and experience a great experience before that special day even gets there , to get atmosphere rolling.
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    Robert Sent on 09/10/2021
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    Great customer service

    At top hat tuxedo there is nothing but great prices for quality suits pants , tuxedos and more of all the wonderful things that go together that make a memorable wedding g for lasting memories for a lifetime, check out the location at 933 Freeport rd. Fox chapel in the water works mall plaza , experience that pre-wedding feeling ,
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    Lisa Sent on 06/18/2020
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    They came through for us!

    We were renting tuxes from another company, but everything fell through 2 weeks before our wedding due to covid-19 related store closures. We then found Top Hat Tuxedo and they were great! They got the men fitted quickly and have all the clothes in-house so we could get them quickly. They were easy to work, cheaper than the other place, and the guys looked great!
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    John Sent on 11/06/2018
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    Amazing service

    Outstanding service when I got fitted for a suit and everyone there made sure everything fit perfectly and also everyone was very friendly and helpful. Would highly recommend!
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    Selena Sent on 06/18/2018
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    We experienced great service working with Top Hat Tuxedo. We had a destination wedding in Florida and they were so accommodating for the extra time we needed for the rentals. All the groomsmen looked great in their tuxes! I would definitely recommend Top Hat Tuxedo at Waterworks Mall!
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    Evan Sent on 11/12/2017
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    I was treated with the most respect that I’ve seen from any other business. From the second I walked in until I was done getting fitted. Than they had my order finished within a day. I am happy I chose this place because they set up my suit better than I expected and I felt so fresh on Prom i couldn’t appreciate a place more. Thanks for your help you more than Deserve this bc when I can vouge for someone or something it really is legit so much abliged!(:
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    User2361766 Sent on 05/25/2016
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    All of our groomsmen looked great and Brad, the owner, even suggested the suit purchase option with rental shirts, shoes, ties, etc. to keep everyone looking the same, but to also accommodate a larger member of our bridal party. Plus we got a free tux rental for the groom, discounted tuxes for the dads, and a spa gift card for me. All of the guys appreciated that everything fit will and that they got a new suit too.
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    Amanda Sent on 04/04/2016
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    Great service and a great value!
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    Nicole Sent on 07/27/2015
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    Top Hat was fabulous to work with. They were accommodating and met our needs beyond expectations. They were very helpful throughout our decision making process for the groom and groomsmen for our June 19th wedding. They offered suggestions and helped define the vision of exactly what we wanted. Thanks so much for everything!
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    Robin Sent on 07/24/2015
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    Top Hat Tuxedo was an excellent choice! I knew I wanted to go with a smaller business as opposed to the big chain tux warehouses for our wedding. I met our sales representative at a bridal expo, and knew it would be a great experience from the start when she was genuinely interested in my wedding look, colors, etc. They also have great incentives - 2 free tux rentals, a free suit for the groom, and I even got a spa giftcard! Our wedding had a lot of different colors and combinations, but Top Hat Tuxedo was able to get us samples of all 4 colors we needed with no hassle. In the end, our 4 different tie/tux combos looked incredible and I cannot thank this team enough!
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    Jaide Sent on 04/09/2018
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    The top hat tuxedo fit my husband very well, the shoes looked nice, the measurements and the customer service was top notch. I also appreciated the way the ushers, the groomsman and best man looked. I highly recommend top hat tuxedo to anyone desiring an elaborate looking wedding for great price.
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    Caitlin Sent on 10/16/2015
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    Things got a little confusing for the groomsmen concerning the records of whose stuff was ready when, had been shipped when and where, and had been picked up or not. But, in the end everyone got what they needed and looked great. We went with suits that the groomsmen bought instead of renting tuxes because the price point for some very nice suits was very reasonable and then they could keep them. Even though we bought instead of renting, they still offered shirts, shirt studs, cuff links and shoes for our groomsmen to rent at no additional cost. They also had a large selection of ties and vests, but we chose to buy our own elsewhere. They were very...
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    User2902402 Sent on 12/09/2016
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    The owner is amazing! We found the company at a bridal show they had an awesome deal with buy so many tux the grooms is free plus a spa day for the bride... well we had a young kid in the beginning who was amazing!! But then got a young girl that did the measurements for the party and was horrible I had 2 toddlers and she was putting them in sizes too big thank god the mother was there to tell her how to do her job then the mother ordered to rent the kids stuff and the order was never put in(a bunch of issues with kids orders) ... 2 groomsman tux came in the wrong size......
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    Gary Sent on 11/26/2018
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    A. Terrible. Joke.

    Our Wedding Tuxedo fitting for all six of us took four hours. Four. Hours. When the tuxedos arrived, three of them were ridiculously wrong (see Ring Bearers photo). After more fittings and corrections, my final tux was dropped off after hours the night before the wedding. It didn’t fit and it was too late to do anything. The jacket was far too small, sleeves embarrassingly short and pants didnt even touch the top of my shoes (and I made them as loose as possible to try to drop them down further). It was the worse vendor experience I have ever had.
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    Krystal Sent on 09/01/2020
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    Do. Not. Go. Here.

    My husband was set on purchasing suits here for our wedding because his group of friends have always purchased their suits here. My husband was in 3 precious weddings where suits were purchased or rented from this place and there was ALWAYS a problem, but he insisted so we came here anyways.

    We first met with Andrea (the owner’s wife) for our first consultation. We explained to her that we picked an odd color for the bridesmaids dresses and she ensured us that she would go to the warehouse and pick everything that would come close for our next appointment. We made our next appointment to come in and try on suits for that weekend.

    When...
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    Amanda Sent on 09/05/2017
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    We went with this vendor as they had the color we wanted (brown) and seemed to have good reviews. It was the WORST experience we had during the entire wedding process. There were so many issues it was nauseating. If you go here, DO NOT ALLOW BEN TO TAKE YOUR ORDER. Overall, the owner worked hard to try and fix everything but the damage had been done. All of the groomsmen had clothing on at our wedding so I guess it was as good an outcome as it could have been.
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    Matt Sent on 05/12/2022
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    Run away as fast as you can!

    Don’t waste your money, but more importantly don’t waste your time. This place is slower than slow, and priority is not put on weddings, especially if your wedding is during “prom season.”

    Every single groomsmen needed to try on multiple pairs of shoes because the initial sizes were all incorrect. 95% of the rental shirts were the incorrect size initially as well, on top of being clearly stained, when they were brought out from the back.
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    H Sent on 01/16/2018
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    Absolutely horrendous experience. This was the absolute worst part in planning our wedding. Top Hat truly lacks professionalism, dependability and accountability. Please save your self from the unnecessary added stress and go somewhere, ANYWHERE else.
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    Molly Sent on 06/02/2017
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    ABSOLUTELY DO NOT GO HERE...especially if during prom season. The service is horrendous. All 7 of the tuxes we rented needed to be redone the day before the wedding. Even the guys measured in shop were given pants that were five inches too long...not sure how that happens. Everyone that works there has no clue what's going on and they are rude. When we called to complain they responded as if they hear it everyday. Be prepared to wait hours to be serviced and have horrible quality tuxedos that (barely) after multiple fittings, fit your groomsmen. My colleague had the same experience.
  • Melodi
    Melodi Sent on 09/01/2021
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    horrible experience

    As the owner, you should be OUTRAGED and EMBARRASED at how horrible your service was!!!!!!!!!
    Below is a list of what i could remember that was wrong with the wedding party tuxes....
    Let's start with the fact that everyone was measured in MAY and when we came to pick up we spent OVER FOUR HOURS at your shop.
    The groom: His pants were a size 46, entirely too big, his shirt was too big. his suspenders didnt clamp, we had to TAPE them to get through the ceremony.
    My son Paul: first pair of pants, 4 inches too short, it took 3 shirts to find something acceptable to fit him. his second pair of pants literally had a BM...
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