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Weddings

Tivoli Lodge Reviews

Tivoli Lodge

Tivoli Lodge

Vail, CO
4.9 out of 5 rating, 5 Reviews
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Reviews

4.9 out of 5 rating
4.9 out of 5 rating
5 Reviews
98% recommend it
  • Quality of service
    4.8 out of 5 rating
  • Average response time
    4.8 out of 5 rating
  • Professionalism
    5 out of 5 rating
  • Value
    4.8 out of 5 rating
  • Flexibility
    5 out of 5 rating

Awards

5
Weddingwire
4.9/5 5 reviews
Google
4.4/5 580 reviews
  • J
    John J. Sent on 06/28/2020
    5 out of 5 rating
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    A Caring, Thoughtful Staff

    The staff at the Tivoli could not have been more helpful and kind on our special day. They did everything necessary to ensure a meaningful, beautiful ceremony. Even when the weather turned south, the staff was prepared with an alternative venue and took every step to adjust accordingly. I would highly recommend The Tivoli to anyone!

    Tivoli Lodge's reply:

    John,
    Thank you so much for allowing the Tivoli to host yours and Gretchen's special day! We love having you with us and wish you only the best on the next adventures!

    Warmest regards,
    The Tivoli Team
  • K
    Kristin K. Sent on 10/15/2020
    5 out of 5 rating
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    Tower Wedding

    Tivoli Lodge was AMAZING!! Great customer service and very welcoming. Out entire wedding party stayed here and everyone loved it!! Quick walk to Vail Village and right off the walking path! Very convenient for our group!! We loved everyone at the Tivoli and Oscar made our stay so great!! Highly recommend using them as your wedding hotel or just anytime. We will be back!!

    Tivoli Lodge's reply:

    Kristin,
    Thank you so much for the great review! We are so thrilled that you chose the Tivoli for your very special day! Thanks for sending us the beautiful photos as well!
    Looking forward to seeing you again!
    All the best,

    Debbie & Oscar
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  • B
    Bridget Sent on 06/06/2017
    5 out of 5 rating
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    The Tivoli is our favorite! Beautiful mountain views, wonderful/friendly staff, and amazing owners! We had our day after brunch held here and many of our wedding guests stayed here (along with myself the night before my wedding). This is the perfect mountain getaway! The hot tubs are to die for! We will be staying here many many times in the future. This is a must stay!
  • Maggie
    Maggie Sent on 10/13/2020
    4.4 out of 5 rating
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    Beautiful Wedding Weekend in Vail Village

    Edited: I spoke with Debbie, my contact at the Tivoli who is super kind and was really helpful as we planned for a downsized wedding. I mentioned that I noticed an employee not wearing a mask indoors during our wedding weekend. Debbie was extremely proactive and reached out to me directly. She took care of it and I really appreciate the personal contact and the focus on guest safety. Thank you for the great customer service.

    Tivoli Lodge's reply:

    Dear Maggie,
    Thank you for letting us know about your experience with our staff during the Wool Wedding. We were saddened and surprised to learn that some of our hotel staff were not adhering to the standards that we had put in place. Please know that this review has been shared with our upper management team and they have addressed it with all of our associates with both verbal and written communication. It is imperative that we all abide by this hotel mandate for the safety of yourself, our team and our valued guests.

    Warm regards,
    Debbie Batt
    Director of Sales