Tidewater Catering Group Reviews

Reviews
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4.4 out of 5 rating
4.4
Good
13 reviews
Recommended by 87% of couples
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Quality of service 4.3 out of 5 rating
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Average response time 4.4 out of 5 rating
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Professionalism 4.3 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 4.4 out of 5 rating
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Amanda Sent on 01/25/20105 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Kerri and the team at Tidewater Catering made my day perfect!
My husband and I (as well as many family members) have very serious food allergies including soy and gluten (wheat). The food prepared for us was amazing and tasted NORMAL! Even the people without food allergies haven't stopped raving about how great the food was!
The day of the wedding Kerri was like our best friend. She took care of everything I could have ever wanted and went above and beyond what anyone could ever ask of a caterer! I would recommend Tidewater Catering to EVERYONE but especially to those with food allergies who are concerned about having GREAT food at their event.Kerri and the team at Tidewater Catering made my day perfect!
My husband and I (as well as many family members) have very serious food allergies including soy and gluten (wheat). The food prepared for us was amazing and tasted NORMAL! Even the people without food allergies haven't stopped raving about how great the food was!
The day of the wedding Kerri was like our best friend. She took care of everything I could have ever wanted and went above and beyond what anyone could ever ask of a caterer! I would recommend Tidewater Catering to EVERYONE but especially to those with food allergies who are concerned about having GREAT food at their event. -
Quality of service
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Kim Sent on 12/22/20175 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
We've used Tidewater for a number of different events and the food is always delicious and beautiful.We've used Tidewater for a number of different events and the food is always delicious and beautiful. -
Quality of service
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E Sent on 07/21/20165 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I found Tidewater Catering on wedding wire and thought the menus looked great. From my first email with Keri and the flexibility, fantastic menus and working with my budget they made our wedding perfect. We didn't have to worry about any details for the wedding day. They team came in cooked, the food was fantastic, the team was great and we couldn't have asked for anything better.
I've worked with many vendors and Tidewater was top notch. I would highly recommend them for any event!
I found Tidewater Catering on wedding wire and thought the menus looked great. From my first email with Keri and the flexibility, fantastic menus and working with my budget they made our wedding perfect. We didn't have to worry about any details for the wedding day. They team came in cooked, the food was fantastic, the team was great and we couldn't have asked for anything better.
I've worked with many vendors and Tidewater was top notch. I would highly recommend them for any event!
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Quality of service
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Melissa Sent on 08/08/20145 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Keri and her team were amazing! I met Keri through family, and began discussing thoughts early. She had many suggestions for us, and made our decision making very easy. I would especially like to recognize and thank Jordan and her team for their work on our wedding day. Not only were they attentive to our needs, we also got many compliments from the guests as to their professionalism and graciousness. The food was beyond delicious! As it was an outdoor backyard wedding, we went with grilled kabobs and veggies - I highly recommend this to anyone for any occasion! Keri, thank you so much for all of your hard work! We will be stopping by the cafe on our next visit home! - Melissa and JoshKeri and her team were amazing! I met Keri through family, and began discussing thoughts early. She had many suggestions for us, and made our decision making very easy. I would especially like to recognize and thank Jordan and her team for their work on our wedding day. Not only were they attentive to our needs, we also got many compliments from the guests as to their professionalism and graciousness. The food was beyond delicious! As it was an outdoor backyard wedding, we went with grilled kabobs and veggies - I highly recommend this to anyone for any occasion! Keri, thank you so much for all of your hard work! We will be stopping by the cafe on our next visit home! - Melissa and Josh -
Quality of service
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Catherine Sent on 07/12/20135 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
We loved working with tidewater! Kerri was super flexible and made us relax. We had so many great options to choose from. The cheese platter and other appetizers were delicious. We did Italian buffet- the food was good, but some of our guests did find it a little standard. The bartenders were really nice, and Jordan our event coordinator was awesome. They set up our tables for us with the centerpieces we wanted, cleaned up everything, moved all of our stuff at the end of the night. I really cannot express what a pleasure it was to work with them. They were flexible, professional, nice, and had a great product.We loved working with tidewater! Kerri was super flexible and made us relax. We had so many great options to choose from. The cheese platter and other appetizers were delicious. We did Italian buffet- the food was good, but some of our guests did find it a little standard. The bartenders were really nice, and Jordan our event coordinator was awesome. They set up our tables for us with the centerpieces we wanted, cleaned up everything, moved all of our stuff at the end of the night. I really cannot express what a pleasure it was to work with them. They were flexible, professional, nice, and had a great product. -
Quality of service
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Nikki Sent on 03/11/20135 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
All of our guests raved that this was the best food they had EVER had at a wedding! Wonderful company with great staff!All of our guests raved that this was the best food they had EVER had at a wedding! Wonderful company with great staff! -
Quality of service
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Ly Sent on 10/16/20115 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
The first time we met Keri, the owner, we were set on using her as a caterer. She was really willing to work with our budget, and she was really responsive throughout the whole planning process. Her years of experience set her apart from the other caterers we interviewed, and she really gave us the feeling that she would ensure the reception would run smoothly.
Our instincts were right! Keri and her team were amazing on the day of our wedding- really professional and well organised. The food was amazing. Our guests loved it! Her team were really calm throughout the reception which helped set the calm mood in our reception.
I would definitely recommend using her to all my friends!
The first time we met Keri, the owner, we were set on using her as a caterer. She was really willing to work with our budget, and she was really responsive throughout the whole planning process. Her years of experience set her apart from the other caterers we interviewed, and she really gave us the feeling that she would ensure the reception would run smoothly.
Our instincts were right! Keri and her team were amazing on the day of our wedding- really professional and well organised. The food was amazing. Our guests loved it! Her team were really calm throughout the reception which helped set the calm mood in our reception.
I would definitely recommend using her to all my friends!
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Quality of service
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Jessica Sent on 10/28/20095 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Keri and her staff were the best. I truley can't imagine our day without her. The transition from ceramony to reception was seamless and i did not even know it was happening. The food was amazing and the service the same. They traveled 1 1/2 hours aways and I would recomend Tidewater for everyones occasion.Keri and her staff were the best. I truley can't imagine our day without her. The transition from ceramony to reception was seamless and i did not even know it was happening. The food was amazing and the service the same. They traveled 1 1/2 hours aways and I would recomend Tidewater for everyones occasion. -
Quality of service
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Lindsay Sent on 06/11/20085 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Tidewater really came through for us! We decided not to use our venue for our catering since we felt we weren't getting enough for our money. With our limited budget we were able to have so many options for our guests! The food (although I didn't really eat any, so I've heard) was excellent. The staff was attentive and professional and brought the wedding paty champagne and hors d'eouvres during pictures. The vegetable martinis were a hit! They were the best!Tidewater really came through for us! We decided not to use our venue for our catering since we felt we weren't getting enough for our money. With our limited budget we were able to have so many options for our guests! The food (although I didn't really eat any, so I've heard) was excellent. The staff was attentive and professional and brought the wedding paty champagne and hors d'eouvres during pictures. The vegetable martinis were a hit! They were the best! -
Quality of service
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Katherine Sent on 10/26/20144.9 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5 out of 5 rating
They were sincerely committed to the success of our wedding and their prices were very reasonable!They were sincerely committed to the success of our wedding and their prices were very reasonable! -
Quality of service
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Natalia Sent on 09/21/20104.3 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 3.5 out of 5 rating
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Value 3.5 out of 5 rating
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Flexibility 5 out of 5 rating
Very responsive to all questions, concerns, and requests. Provided a initial tasting before booking which definitely helped me to make the decision to hire them.
The only negative thing were the amount of leaflets and flyers they scattered around the food tables - I understand it's a business but it's also a wedding not a trade show.Very responsive to all questions, concerns, and requests. Provided a initial tasting before booking which definitely helped me to make the decision to hire them.
The only negative thing were the amount of leaflets and flyers they scattered around the food tables - I understand it's a business but it's also a wedding not a trade show. -
Quality of service
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Kristi Sent on 01/16/20191.6 out of 5 rating
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Quality of service 1 out of 5 rating
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Average response time 1 out of 5 rating
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Professionalism 1 out of 5 rating
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Value 4 out of 5 rating
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Flexibility 1 out of 5 rating
Awful service
I started planning my wedding with Tidewater Catering. They seemed to be on board but all of a sudden stopped contacting me. It took a month for them to get back to me, just to tell me they couldn't do both my reception and a brunch the next day. I felt strung along and not important enough to them. It seemed to me that they are only dealing with large corporate gigs not weddings anymore. Communication was terrible and I would think twice before you work with them.I started planning my wedding with Tidewater Catering. They seemed to be on board but all of a sudden stopped contacting me. It took a month for them to get back to me, just to tell me they couldn't do both my reception and a brunch the next day. I felt strung along and not important enough to them. It seemed to me that they are only dealing with large corporate gigs not weddings anymore. Communication was terrible and I would think twice before you work with them. -
Quality of service
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Ashley Sent on 07/22/20191 out of 5 rating
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Quality of service 1 out of 5 rating
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Average response time 1 out of 5 rating
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Professionalism 1 out of 5 rating
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Value 1 out of 5 rating
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Flexibility 1 out of 5 rating
Horrible service; DO NOT HIRE.
I am absolutely disappointed with the service received thus from Tidewater Catering. My wedding is in less than 2 weeks, and I am just receiving an email from the owner that they are charging us extra money due to a rental issue that is out of our control (and not included in our signed contract). When I refused to pay extra, especially as we are less than 2 weeks away from the wedding, the woman told me to find a new caterer as I "insulted them" by saying it was absurd to ask for more money so close last minute over this issue. Tidewater doesn't offer a tasting of their food, and charges you for every detail of their minimal service. I have demanded a refund and of course, I have yet to get a response.I am absolutely disappointed with the service received thus from Tidewater Catering. My wedding is in less than 2 weeks, and I am just receiving an email from the owner that they are charging us extra money due to a rental issue that is out of our control (and not included in our signed contract). When I refused to pay extra, especially as we are less than 2 weeks away from the wedding, the woman told me to find a new caterer as I "insulted them" by saying it was absurd to ask for more money so close last minute over this issue. Tidewater doesn't offer a tasting of their food, and charges you for every detail of their minimal service. I have demanded a refund and of course, I have yet to get a response. -
Quality of service
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