Thomas Limousine Reviews
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4.6 out of 5 rating
4.6 Very good
4.6 out of 5 rating
76 Reviews
93% recommend it
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Quality of service 4.6 out of 5 rating
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Average response time 4.7 out of 5 rating
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Professionalism 4.7 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 4.7 out of 5 rating
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Allison K. Sent on 11/15/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great addition to our wedding!
It was important for us to make the trip to and from the venue easy for our guests, and TL really made that possible.
Our guests loved having it as an option, and we put all of the details on our wedding website & in our hotel welcome packages so that everyone could take advantage. It was a huge help to get everyone there on time & back to the hotel safely. TL was professional in all of their communications and while with our guests. We were very happy with our choice to hire them!It was important for us to make the trip to and from the venue easy for our guests, and TL really made that possible.
Our guests loved having it as an option, and we put all of the details on our wedding website & in our hotel welcome packages so that everyone could take advantage. It was a huge help to get everyone there on time & back to the hotel safely. TL was professional in all of their communications and while with our guests. We were very happy with our choice to hire them! -
Quality of service
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Gwen Z. Sent on 09/24/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
No Worries!!
We hired TL to shuttle hotel guests and wedding party to and from the wedding venue. Doesn’t seem like such a critical part of wedding planning but if your guests can’t get to the wedding, or on time it’s a BIG problem!! Once I spoke with Katrina all fears went out the window. She helped me to decide what size vehicles we needed, how many, what time, etc. She kept in touch with me as our day got closer and I never thought about it once on the day of the wedding. The drivers were very patient at the end of the evening waiting on guests to board. I would highly recommend this local company over big city, wedding party limos that never bothered to call us back in the initial days of our planning! Katrina is wonderful!We hired TL to shuttle hotel guests and wedding party to and from the wedding venue. Doesn’t seem like such a critical part of wedding planning but if your guests can’t get to the wedding, or on time it’s a BIG problem!! Once I spoke with Katrina all fears went out the window. She helped me to decide what size vehicles we needed, how many, what time, etc. She kept in touch with me as our day got closer and I never thought about it once on the day of the wedding. The drivers were very patient at the end of the evening waiting on guests to board. I would highly recommend this local company over big city, wedding party limos that never bothered to call us back in the initial days of our planning! Katrina is wonderful! -
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Rebecca G. Sent on 11/01/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent company
Arrived promptly, professional service, excellent vehicle quality. Very happy we hired them!Arrived promptly, professional service, excellent vehicle quality. Very happy we hired them! -
Quality of service
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Kelly Sent on 10/01/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
TL did a great job with my wedding last weekend! We used a 25 person shuttle to transport the groomsmen and out of town guests from the ceremony to the reception/hotel. Katrina was easy to work with and very thorough. The price was SO reasonable. I never thought I would be able to afford this service, but it was such a nice touch for our guests who had already spent lots of money and taken hours to get to our wedding.TL did a great job with my wedding last weekend! We used a 25 person shuttle to transport the groomsmen and out of town guests from the ceremony to the reception/hotel. Katrina was easy to work with and very thorough. The price was SO reasonable. I never thought I would be able to afford this service, but it was such a nice touch for our guests who had already spent lots of money and taken hours to get to our wedding. -
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Beth Sent on 08/21/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
For my daughters wedding on 8/18/18, she had an exceptional driver his name was Al. Her Reception was a Lavera Party Center in Willoughby Hills. He went above the call of duty.
While I was busseling my daughters dress he stood there and held her train so it wouldn't touch the black asphalt in the parking lot. It took a really long time but he was a big help. When I was half way done he went to the front of my daughter and held his jacket up to block the hot sun. He told her "Heather I don't want you to melt"
You have an exceptional employee working for you! Not alot of people have a big heart like Al does. He's definitely has a 4 star rating in my book.
I will definitely use your services again in the future. I would definitely recommend your services to everyone.
Sincerely,
Beth GFor my daughters wedding on 8/18/18, she had an exceptional driver his name was Al. Her Reception was a Lavera Party Center in Willoughby Hills. He went above the call of duty.
While I was busseling my daughters dress he stood there and held her train so it wouldn't touch the black asphalt in the parking lot. It took a really long time but he was a big help. When I was half way done he went to the front of my daughter and held his jacket up to block the hot sun. He told her "Heather I don't want you to melt"
You have an exceptional employee working for you! Not alot of people have a big heart like Al does. He's definitely has a 4 star rating in my book.
I will definitely use your services again in the future. I would definitely recommend your services to everyone.
Sincerely,
Beth G -
Quality of service
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Claire Sent on 08/01/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Thomas Limo is a great company to work with. Sam in the office is so friendly, helpful and quick to respond to an email. Our limo driver was great! She got our drinks and coolers ready for us during the ceremony and she took pictures of us on the party bus before we left our venue. She definitely went the extra mile.Thomas Limo is a great company to work with. Sam in the office is so friendly, helpful and quick to respond to an email. Our limo driver was great! She got our drinks and coolers ready for us during the ceremony and she took pictures of us on the party bus before we left our venue. She definitely went the extra mile. -
Quality of service
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Lisa Sent on 09/19/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great service from Thomas Limosine. I would highly recommend!Great service from Thomas Limosine. I would highly recommend! -
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Conner Sent on 03/06/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Thomas limousine provided transportation for our wedding and did a fantastic job! The vehicles were very clean and arrived on time the day of the ceremony. The staff that works at Thomas limousine took the time to make sure I was happy with the vehicle I selected. I was able to go to the garage and look at the vehicles myself. They took the hassle out of transportation for the day of the wedding to accompany our wedding party of 12. We needed a little extra time to take photos after the ceremony and they accommodated us for it. They told us “We are here for you as long as you need us.” They billed you later for the extra time. Their prices were fair.Thomas limousine provided transportation for our wedding and did a fantastic job! The vehicles were very clean and arrived on time the day of the ceremony. The staff that works at Thomas limousine took the time to make sure I was happy with the vehicle I selected. I was able to go to the garage and look at the vehicles myself. They took the hassle out of transportation for the day of the wedding to accompany our wedding party of 12. We needed a little extra time to take photos after the ceremony and they accommodated us for it. They told us “We are here for you as long as you need us.” They billed you later for the extra time. Their prices were fair. -
Quality of service
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Allison Sent on 09/21/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
This was hands down...the BEST part of my wedding. The morning after the wedding, I asked the entire bridal party + their dates what their favorite part was and unanimously, they said the party bus. We ordered the 26 person limo bus. Every part of the process was so smooth from the get go - Speedy responses to emails and extremely pleasant people to work with. The driver was so attentive - Helping everyone get on the bus, helping take all of our bags, luggage, coolers and getting them situated. He was truly there to help and serve in any way possible. There was a jack to play music from your phones. The driver made stops whenever necessary and was very flexible.
Without a doubt, this was the best decision I made for my wedding. I would choose Thomas Limousine over and over again.This was hands down...the BEST part of my wedding. The morning after the wedding, I asked the entire bridal party + their dates what their favorite part was and unanimously, they said the party bus. We ordered the 26 person limo bus. Every part of the process was so smooth from the get go - Speedy responses to emails and extremely pleasant people to work with. The driver was so attentive - Helping everyone get on the bus, helping take all of our bags, luggage, coolers and getting them situated. He was truly there to help and serve in any way possible. There was a jack to play music from your phones. The driver made stops whenever necessary and was very flexible.
Without a doubt, this was the best decision I made for my wedding. I would choose Thomas Limousine over and over again. -
Quality of service
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Colleen Sent on 06/26/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
They were so fantastic!!! I worked with Patty who was an absolute delight! She was so helpful and had everything organized and was so on top of it! She even without me asking had signs on the shuttle. They were very reasonably priced and the service was great. The shuttle driver made sure to tell me he was going to make as many runs as needed until all my guests were back to the hotel.They were so fantastic!!! I worked with Patty who was an absolute delight! She was so helpful and had everything organized and was so on top of it! She even without me asking had signs on the shuttle. They were very reasonably priced and the service was great. The shuttle driver made sure to tell me he was going to make as many runs as needed until all my guests were back to the hotel. -
Quality of service
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Shawnisty Sent on 11/23/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Loved everything about this company. Our driver was amazing and so helpful with me and my party. He held an umbrella for me because of the rain and my bouquet and my train. They are a little pricey for the but well worth it. I wish i could have had them a little longer but everything was close by.Loved everything about this company. Our driver was amazing and so helpful with me and my party. He held an umbrella for me because of the rain and my bouquet and my train. They are a little pricey for the but well worth it. I wish i could have had them a little longer but everything was close by. -
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Alyssa Sent on 12/10/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We used this company for our wedding transportation and they did a great job. Very friendly.We used this company for our wedding transportation and they did a great job. Very friendly. -
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Kayle Sent on 07/02/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My father-in-law has worked with Thomas Limo frequently (he works at a funeral home) and helped us procure them for our wedding! Our driver, Al, was incredibly sweet and even brought umbrellas for the rain and walked with me, keeping me under the umbrella, when going to or from the limo! We used the 14 passenger sprinter and it was the perfect size for our wedding party of 12--there were lights, beverages, and great music! Could not recommend them enough.My father-in-law has worked with Thomas Limo frequently (he works at a funeral home) and helped us procure them for our wedding! Our driver, Al, was incredibly sweet and even brought umbrellas for the rain and walked with me, keeping me under the umbrella, when going to or from the limo! We used the 14 passenger sprinter and it was the perfect size for our wedding party of 12--there were lights, beverages, and great music! Could not recommend them enough. -
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Amy Sent on 06/11/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I was very stressed out about getting transportation for my wedding party, but everything worked out perfectly when I found Thomas Limousine. We got the Mercedes Sprinter and it fit our bridal party great! Our driver was extremely nice and helpful, we were a little ahead of schedule and he was perfectly happy just driving us around for an hour before getting to our reception hall. He was very helpful with choosing our location for photos, he was keeping a sharp eye for nice looking areas in the metroparks area. I would definitely recommend this company to transport your wedding party or whoever around because they were great!I was very stressed out about getting transportation for my wedding party, but everything worked out perfectly when I found Thomas Limousine. We got the Mercedes Sprinter and it fit our bridal party great! Our driver was extremely nice and helpful, we were a little ahead of schedule and he was perfectly happy just driving us around for an hour before getting to our reception hall. He was very helpful with choosing our location for photos, he was keeping a sharp eye for nice looking areas in the metroparks area. I would definitely recommend this company to transport your wedding party or whoever around because they were great! -
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Sarah Sent on 06/14/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Our limo driver was amazing. She really went above and beyond for us and our bridal party. She was so helpful . We loved her she was early and got us where we needed to go on time . We were very pleased with her service . We would definitely use your services again in the future .Our limo driver was amazing. She really went above and beyond for us and our bridal party. She was so helpful . We loved her she was early and got us where we needed to go on time . We were very pleased with her service . We would definitely use your services again in the future . -
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Leslie Sent on 06/03/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Thomas Limo was FANTASTIC. We had a last minute change in the schedule and they were super flexible. They even provided water for us when we were taking pictures and went above and beyond their role! They followed our schedule exactly as we asked. We couldn't have been happier! We highly recommend them to anyone looking for transportation on their big day!Thomas Limo was FANTASTIC. We had a last minute change in the schedule and they were super flexible. They even provided water for us when we were taking pictures and went above and beyond their role! They followed our schedule exactly as we asked. We couldn't have been happier! We highly recommend them to anyone looking for transportation on their big day! -
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User1633584 Sent on 05/27/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Thomas Limousine was excellent! Laurie was amazing! Whatever our bridal party needed she was there! Patty was also great during the preplanning process of the limo for our wedding! She took very good care of us! If you are looking for a great limousine company that you don't need to worry about anything going wrong Thomas Limousine is the one! Can't wait to recommend them to all my friends that are upcoming brides!Thomas Limousine was excellent! Laurie was amazing! Whatever our bridal party needed she was there! Patty was also great during the preplanning process of the limo for our wedding! She took very good care of us! If you are looking for a great limousine company that you don't need to worry about anything going wrong Thomas Limousine is the one! Can't wait to recommend them to all my friends that are upcoming brides! -
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Dawn Sent on 07/25/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Thomas Limousine was on time for all of the pickups the day of the wedding and helped keep myself and the bridal party on schedule all day! In addition our driver for the day was amazing truly going above and beyond to my wedding day perfect!Thomas Limousine was on time for all of the pickups the day of the wedding and helped keep myself and the bridal party on schedule all day! In addition our driver for the day was amazing truly going above and beyond to my wedding day perfect! -
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Michelle Sent on 05/19/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Thomas limo was an excellent choice for our wedding day. Our driver was on time and willing to help with anything. It was pouring rain and our driver held an umbrella over my head and said "don't worry about me" as he ran me to the limo. He was a really nice, professional guy who was flexible when we started pushing the time limit for pictures. The party bus was so beautiful, too!! The staff were easy to work with and called or emailed me when they needed anything which was nice because some vendors you end up not hearing from until you contact them. Definitely a good choice.Thomas limo was an excellent choice for our wedding day. Our driver was on time and willing to help with anything. It was pouring rain and our driver held an umbrella over my head and said "don't worry about me" as he ran me to the limo. He was a really nice, professional guy who was flexible when we started pushing the time limit for pictures. The party bus was so beautiful, too!! The staff were easy to work with and called or emailed me when they needed anything which was nice because some vendors you end up not hearing from until you contact them. Definitely a good choice. -
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Liana Sent on 05/28/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We hired a shuttle to take our guests between the hotel and ceremony and reception venues and a town car for my husband and I. Both services were excellent. Our town car driver was very polite, accommodating and even offered us some sweet marriage advice.We hired a shuttle to take our guests between the hotel and ceremony and reception venues and a town car for my husband and I. Both services were excellent. Our town car driver was very polite, accommodating and even offered us some sweet marriage advice. -
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Nick Sent on 05/19/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great experience! Everything went according to plan.Great experience! Everything went according to plan. -
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Steve Sent on 05/12/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Service was great. Equipment provided was very clean and modern and the ace in the whole was the driver, Lori, She was very attentive to our daughter, the bride and the entire wedding party. She did a lot more than I expected as the Father of the bride. She was GREAT.Service was great. Equipment provided was very clean and modern and the ace in the whole was the driver, Lori, She was very attentive to our daughter, the bride and the entire wedding party. She did a lot more than I expected as the Father of the bride. She was GREAT. -
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Thomas Sent on 05/17/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Johnny was fantastic. Very helpful, polite and professional!Johnny was fantastic. Very helpful, polite and professional! -
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Mike Sent on 04/30/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Our driver was excellent. Friendly, professional, helpful. Thank you.Our driver was excellent. Friendly, professional, helpful. Thank you. -
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Melissa Sent on 10/28/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The limo was top notch (we had a Sprinter) and our driver, John, was incredible! We changed plans on the order of things we were doing at the last minute, and he had no problem with that. He proved to be invaluable throughout the day as he helped me get around in my dress while we were getting pictures, he even had a lint roller in his pocket for the father of the groom right before he was seated! The towncar that was provided to take my groom and I home at the end of the night was very nice as well. Our whole experience was excellent and I highly recommend Thomas Limousine!The limo was top notch (we had a Sprinter) and our driver, John, was incredible! We changed plans on the order of things we were doing at the last minute, and he had no problem with that. He proved to be invaluable throughout the day as he helped me get around in my dress while we were getting pictures, he even had a lint roller in his pocket for the father of the groom right before he was seated! The towncar that was provided to take my groom and I home at the end of the night was very nice as well. Our whole experience was excellent and I highly recommend Thomas Limousine! -
Quality of service