The World Equestrian Center Reviews

Reviews
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Quality of service 4.5 out of 5 rating
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Average response time 4.3 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 4.6 out of 5 rating
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Flexibility 4.2 out of 5 rating
Awards




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Featured
Kristie Sent on 12/12/20245 out of 5 rating-
Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Matheny Wedding 10/19/2024
Our wedding was the most memorable, special, beautiful, and fun day thanks to Lizbeth and the team at WEC! All aspects of our wedding were executed flawlessly thanks to their knowledge, professionalism, and genuine care. The venue, accommodations, menu, and service were stellar. The vendors recommended by Lizbeth/WEC's preferred list greatly contributed to not only our day being beautiful but also so much fun! Lizbeth was present and available to both the bride and groom, in addition to instrumental in coordinating with our vendors and her team - especially when considering our various WEC wedding locations of the ceremony in The Chapel, cocktail hour in the Paris Room, and reception on the Stirrups Terrace ensuring the most perfect wedding...Our wedding was the most memorable, special, beautiful, and fun day thanks to Lizbeth and the team at WEC! All aspects of our wedding were executed flawlessly thanks to their knowledge, professionalism, and genuine care. The venue, accommodations, menu, and service were stellar. The vendors recommended by Lizbeth/WEC's preferred list greatly contributed to not only our day being beautiful but also so much fun! Lizbeth was present and available to both the bride and groom, in addition to instrumental in coordinating with our vendors and her team - especially when considering our various WEC wedding locations of the ceremony in The Chapel, cocktail hour in the Paris Room, and reception on the Stirrups Terrace ensuring the most perfect wedding day for us and our guests! We cannot recommend Lizbeth and the team at WEC enough and are so thankful and appreciative to them we and our guests have such fond memories of our wedding to reminisce for the rest of our lives.-
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+3 photos
The World Equestrian Center's reply:
Dear Kristie,
Thank you so much for your beautiful and heartfelt review. It was truly an honor to be part of your wedding journey and to help bring your vision to life. Your kind words about the team and me mean the world, and we’re thrilled to know that your special day was everything you dreamed it would be.
We’re so glad you, Brandon, and your guests enjoyed the venue, accommodations, menu, and service. It’s wonderful to hear that our recommended vendors contributed to making your day both beautiful and fun. It was a pleasure working alongside you to coordinate all the details, from the stunning ceremony in The Chapel to the cocktail hour in the Paris... -
Quality of service
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Nicole Sent on 11/11/20241 out of 5 rating
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Quality of service 1 out of 5 rating
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Average response time 1 out of 5 rating
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Professionalism 1 out of 5 rating
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Value 1 out of 5 rating
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Flexibility 1 out of 5 rating
The World Equestrian Center destroyed my dream wedding
Brides and grooms, beware. My fiancé and I signed a contract with the World Equestrian Center in December 2023 for our wedding ceremony in the Chapel and our reception on the Stirrups Terrace. We were thrilled, believing we had secured our dream wedding.
However, just 41 days before our big day, I discovered on WEC's website that they were hosting a Grand Prix event in the main arena and selling tickets for a dining experience on the Stirrups Terrace where our dream reception was to take place. Learning about this significant change online, rather than through our WEC representative, highlights their unprofessionalism—unacceptable for a venue of this caliber.
When we confronted WEC, they admitted to being aware...Brides and grooms, beware. My fiancé and I signed a contract with the World Equestrian Center in December 2023 for our wedding ceremony in the Chapel and our reception on the Stirrups Terrace. We were thrilled, believing we had secured our dream wedding.
However, just 41 days before our big day, I discovered on WEC's website that they were hosting a Grand Prix event in the main arena and selling tickets for a dining experience on the Stirrups Terrace where our dream reception was to take place. Learning about this significant change online, rather than through our WEC representative, highlights their unprofessionalism—unacceptable for a venue of this caliber.
When we confronted WEC, they admitted to being aware of the conflict but insisted we relocate our reception to another area. All that was offered to my fiancé and I for this massive inconvenience was a 40 x 40 tent for 74 guests. Since we were unwilling to move our reception to a new location, WEC cancelled our contract with 37 days to go before our wedding date. They also refused to mass cancel our room block so my fiancé and I had to contact every guest that booked at the hotel to call and cancel.
This breach of contract has utterly ruined our wedding day. It feels like a blatant bait-and-switch, driven by greed; they clearly prioritize making money over honoring commitments to their clients. They will toss aside your wedding contract if a better offer comes along.
I strongly advise prospective couples to consider other options before trusting the World Equestrian Center with such an important occasion.The World Equestrian Center's reply:
Hi Nicole,
Thank you for sharing your feedback in a review for World Equestrian Center. We sincerely apologize for your experience with us and the frustration this situation caused, especially during such an important time in your life.
While we understand the difficulty of the situation, we want to clarify that our team provided the option to remain on the original date with an alternate venue, change the date, or release you from the contract. Ultimately, we understand that the alternatives we presented did not align with your intended vision for the event. Regrettably, we were unable to assist with cancelling the individual guest room reservations.
We recognize that no number of options can replace... -
Quality of service
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Janna Sent on 10/24/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
My husband celebrated our 25th Anniversary Vow Renewals at the World Equestrian Center Chapel with a reception at Expo 2. Everything was magical!
My experience with Lizbeth Gennaro was beyond professional. I didn't have a wedding planner so she was right there offering recommendations for everything from photography to flowers and music, and asking questions to make sure my day was exactly as we wanted it. Every staff member we encountered that day, from the set up crew, to the wait staff and bar tender as well as the hotel staff treated us like our event was the most important event happening that day. Chef Yohann even made a special birthday cupcake for a guest celebrating their birthday on the same day and had gluten free alternatives for others, that made the other guests wish they were gluten free.My experience with Lizbeth Gennaro was beyond professional. I didn't have a wedding planner so she was right there offering recommendations for everything from photography to flowers and music, and asking questions to make sure my day was exactly as we wanted it. Every staff member we encountered that day, from the set up crew, to the wait staff and bar tender as well as the hotel staff treated us like our event was the most important event happening that day. Chef Yohann even made a special birthday cupcake for a guest celebrating their birthday on the same day and had gluten free alternatives for others, that made the other guests wish they were gluten free.-
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+8 photos
The World Equestrian Center's reply:
Janna,
Thank you so much for your kind words, Janna! It was an absolute pleasure working with you and Steve for your 25th Anniversary Vow Renewals. I’m thrilled to hear that your day at the World Equestrian Center was magical and exactly as you envisioned.
It was an honor to help bring your vision to life, and I’m so glad that our staff, from the setup crew to Chef Yohann, made your experience extra special. We strive to make every event feel unique and unforgettable, and I’m happy that we were able to contribute to your celebration in such meaningful ways, especially with the personal touches like the birthday cupcake and gluten-free options!
Thank you... -
Quality of service
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Kenneth Sent on 10/23/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Wedding - October 19, 2024
The wedding couple could not have had a more special day. The venue, accommodations, menu, and service were A+++++. The referred vendors added a great dynamic to the wedding. Every guest I spoke with had a wonderful time and was very complimentary. The Chapel, Hotel Rooms, Paris Room, and Terrace at the World Equestrian Center provided a memorable fun, flawless event at a beautiful place.The wedding couple could not have had a more special day. The venue, accommodations, menu, and service were A+++++. The referred vendors added a great dynamic to the wedding. Every guest I spoke with had a wonderful time and was very complimentary. The Chapel, Hotel Rooms, Paris Room, and Terrace at the World Equestrian Center provided a memorable fun, flawless event at a beautiful place.The World Equestrian Center's reply:
Dear Kenneth,
Thank you so much for your wonderful review! It was truly an honor to be part of Kristi and Brandon’s special day. We’re thrilled to hear that every detail—from the venue and accommodations to the menu and service—met your expectations. It’s always a joy to know our referred vendors contributed to making the event dynamic and memorable for everyone.
We’re glad that the Chapel, Paris Room, Terrace, and Hotel Rooms helped create such a beautiful and seamless celebration. Please extend our best wishes to the happy couple, and we hope to welcome you and your family back to the World Equestrian Center in the future!
Warm regards,
Lizbeth Gennaro -
Quality of service
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Jacqueline Sent on 07/28/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
The World Equestrian Center was the perfect backdrop to our Wedding Day!
Our Wedding Day at the World Equestrian Center was absolutely perfect. The Chapel was the most charming and beautiful setting for our nuptials. Our stay at The Equestrian was exceptional and the view from our room allowed us to enjoy the equestrian events taking place in this picturesque arena. We were also able to enjoy a golf cart ride throughout the complex and we are still in awe of this extraordinary venue. Our wedding night dinner at Stirrups was so romantic and the restaurant staff were very gracious and accommodating. The perfect ending to a perfect day. The entire day was flawless and a day we will remember forever. We were fortunate to work with the WEC wedding planner,...Our Wedding Day at the World Equestrian Center was absolutely perfect. The Chapel was the most charming and beautiful setting for our nuptials. Our stay at The Equestrian was exceptional and the view from our room allowed us to enjoy the equestrian events taking place in this picturesque arena. We were also able to enjoy a golf cart ride throughout the complex and we are still in awe of this extraordinary venue. Our wedding night dinner at Stirrups was so romantic and the restaurant staff were very gracious and accommodating. The perfect ending to a perfect day. The entire day was flawless and a day we will remember forever. We were fortunate to work with the WEC wedding planner, Lizbeth. She assisted us with every detail to ensure our wedding was just the way we envisioned our special day to be.
The World Equestrian Center's reply:
Dear Jacqueline,
Thank you so much for your heartfelt review. It brings us immense joy to know that your wedding day was everything you dreamed of and more. Your description of the Chapel and your stay at The Equestrian truly warm our hearts.
I’m delighted to hear that you enjoyed the amenities and activities at our venue and that your dinner at Stirrups was a perfect conclusion to your day. It was a pleasure assisting you with the details, and I’m so glad everything came together just as you envisioned.
Thank you for allowing us to be a part of your special day. We wish you both a lifetime of happiness and look forward to welcoming you back in the future.
Best regards always,
Lizbeth -
Quality of service
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Sydney Sent on 06/24/20243.8 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 3 out of 5 rating
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Professionalism 4 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 2 out of 5 rating
Our wedding day was the most PERFECT day!
Our wedding day was the most PERFECT day! Scheduling was a bit difficult at times during the planning process, but the day of the wedding ran completely smooth!Our wedding day was the most PERFECT day! Scheduling was a bit difficult at times during the planning process, but the day of the wedding ran completely smooth!The World Equestrian Center's reply:
Thank you so much for your kind words! We're thrilled to hear that your wedding day was perfect and everything went smoothly. We understand that scheduling can be a challenge, especially with the bustling nature of wedding planning. We truly appreciate your patience and flexibility during those moments. It was truly a pleasure working with you and your family. Thank you for trusting us to be part of your special day, and we wish you all the best in your new journey together!
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Quality of service
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Godwins Sent on 05/23/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Still reliving the fairytale as the team at WEC is beyond fantastic!
Lizbeth and the WEC team are the best of the best! You will not find a better group. Lizbeth did a stellar job in coordinating the vendors and keeping everything on time. From the day before the wedding attending the rehearsal and meeting the wedding party to ensuring the outside lights were ready for a sparkler exit, she closely monitored everything. She oversaw that the reception area was perfect before the wedding, turned down the air conditioning in the chapel; she was ready and willing to help with anything, big or small. Lizbeth shuttled guests around in golf carts and at one point even held my dress. To find a wedding coordinator who becomes such a wonderful friend is...Lizbeth and the WEC team are the best of the best! You will not find a better group. Lizbeth did a stellar job in coordinating the vendors and keeping everything on time. From the day before the wedding attending the rehearsal and meeting the wedding party to ensuring the outside lights were ready for a sparkler exit, she closely monitored everything. She oversaw that the reception area was perfect before the wedding, turned down the air conditioning in the chapel; she was ready and willing to help with anything, big or small. Lizbeth shuttled guests around in golf carts and at one point even held my dress. To find a wedding coordinator who becomes such a wonderful friend is the person that Lizbeth is.
She made sure any dietary allergy needs were followed while working with the amazing banquet team of the World Equestrian Center. While guests ate dinner there was barely a sound- the food was the best food anyone had ever had, and all plates were finished. We have friends and family continuing to rave about the incredible food we know to be served only at WEC. We have so many memories from 5ks and events we have attended at WEC prior to our big day which made having our wedding there all the more special. The staff at the Riding Academy, where many guests stayed, and the whole wedding team are all the kindest and such hardworking individuals! Connie and Daniel who greeted guests at the new hotel were fabulous.
Like the meal and dessert, the cake was delicious. Yohann is extremely passionate about what he does and it shows. We look forward to eating the rest on our one-year anniversary! A huge thank you again to everyone at WEC! They all really care about what they do and will only provide the best.
*Photo credit: Lyn Larson of Mahal Imagery
Golf cart photo taken by guest
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+10 photos
The World Equestrian Center's reply:
Lauren,
Thank you so much for your heartfelt message and for sharing your wonderful experience with us! It truly means a lot to receive such kind words and recognition.
I'm thrilled you had a magical experience with us at WEC and that everything went smoothly on your wedding day. It was an absolute pleasure to work with you and help bring your vision to life.
Your detailed feedback about your experience with our team, from coordinating vendors to ensuring every detail was perfect, warmed my heart. I'm especially delighted to hear that you and your guests enjoyed the food and hospitality provided by our staff. It's always our goal to exceed expectations and create unforgettable moments for our... -
Quality of service
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Blair Sent on 01/16/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
World Class
Thank you to the World Equestrian Center and the staff for making our special day a dream wedding. The hotel staff, the culinary and bakery teams, bartenders, the staff at Sudden Impulse, our event manager and all the in house help did such an amazing job to put on an exceptional wedding for us! The attention to detail, professionalism and kindness is world class! We’ve received many compliments on the food and our beautiful wedding cake! Thank you for an amazing day!
-Dave and BlairThank you to the World Equestrian Center and the staff for making our special day a dream wedding. The hotel staff, the culinary and bakery teams, bartenders, the staff at Sudden Impulse, our event manager and all the in house help did such an amazing job to put on an exceptional wedding for us! The attention to detail, professionalism and kindness is world class! We’ve received many compliments on the food and our beautiful wedding cake! Thank you for an amazing day!
-Dave and Blair -
Quality of service
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Natalie Sent on 10/21/20224.4 out of 5 rating
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Quality of service 4 out of 5 rating
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Average response time 4 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 4 out of 5 rating
Wonderful experience
Wonderful and beautiful place.Wonderful and beautiful place. -
Quality of service
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Joylin Sent on 04/25/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Excellent they went above and beyond
Everything was so perfect. They are professional, and take care about every detail. WEC and their team went above and beyond on every expectation we have for our wedding day. I highly recommend this place like the best place to do any celebration.Everything was so perfect. They are professional, and take care about every detail. WEC and their team went above and beyond on every expectation we have for our wedding day. I highly recommend this place like the best place to do any celebration. -
Quality of service
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