The Wimbish House Reviews

78 | Atlanta, GA
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78 Reviews for The Wimbish House

Recommended by 96%

78
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4.8 out of 5.0
  • Quality of service 4.9
  • Professionalism 4.8
  • Flexibility 4.7
  • Value 4.9
  • Average response time 4.7

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  • Sarah

    Sarah Kenney · Married on 09/28/2019

    2.6
    • Quality of service:
      3.0
    • Responsiveness:
      3.0
    • Value:
      5.0
    • Flexibility:
      1.0
    • Professionalism:
      1.0

    Great Value, Unprofessional Management

    Venue is an excellent value as far as the facility fee & bringing in your own alcohol. They recently increased their "outside caterer fee" to $2k which was $1k when we booked, already ridiculous. They are not friendly to outside planners/coordinators and want you to use their facility manager but do allow it. The facility manager is rude, unprofessional. inflexible, and had racially biased overtones to both my fiance and many of our vendors who were minorities. That was upsetting and even when the documentation for outside vendors was provided in full, the facility manager continued to question their professionalism, despite the fact that they had done large reputable events in the city. Clearly they want their vendors used for kick-backs. The facility manager's comments and attitude reflect poorly on the club and would be the only reason we would not recommend other couples book this venue, especially Black or interracial couples. The security guard provided dressed unprofessionally like Dirty Harry/Clint Eastwood with his revolver in a shoulder holster. Items we approved moving out of view in advance, such as their ugly wicker furniture was not moved for the wedding. An ugly flower arrangement was placed on the dining room table where our decor needed to go (an arrangement that was not there the previous 1.5 years during our visits) that we did not authorize. We paid for the facility from 12pm-midnight contractually and a Wimbish rep approached me on my wedding day while getting ready and asked if a photo tour group that was 4 hours late arriving could still go through and tour/take photos during the time we paid for. That was so socially unacceptable and violated our contract. We told the venue absolutely not. The club also has ugly topiaries in the ballroom you will want moved, but they will be up in arms about you moving them (just need to be permanently replaced with attractive silk flowers or nothing). You will need to drape the hallway to the ballroom because photos lining the entire wall of deceased female members of the club are there, not conducive to weddings. The club has recently undergone some renovations to items like mantels. floors. and reupholstered furniture. However. they really need to find a member or hire someone with a design eye to change up some of the decor that's dated and tacky. They don't allow sparklers so we did them on the sidewalk. which is city property, and still dealt with flack from them. We also placed wine bottles on our tables for family style service where our bartenders still served the wine, not guests and the venue became upset not understanding guests were not serving themselves and delayed our wine service at dinner. This is a common method of service at weddings. Bottom line, great value, but they need to hire a new facility manager or provide her with more customer service & unconscious bias training. Otherwise they will not compete with other top venues and it is a great liability for the club.

    Sent on 10/07/2019
  • N

    Navina · Married on 06/22/2019

    2.6
    • Quality of service:
      3.0
    • Responsiveness:
      4.0
    • Value:
      3.0
    • Flexibility:
      1.0
    • Professionalism:
      2.0

    Best for guest count of 120 or less

    I got married at the Wimbish House in June. While the venue itself is beautiful and doesn't need a lot of decorating, we were not happy with how some things were handled by the day of coordinator. She let us know two weeks before the wedding that if we have more than 120 guests, we would have to remove two tables in the main ballroom in order to make room for dancing. This meant that instead of having toasts and cake cutting in the main ballroom, our guests had to go upstairs into another part of the venue to hear the speeches and see the cake cutting so that the two tables could be broken down. This not only disrupted the flow of the wedding, but it also made it hard for guests to hear speeches, as they were all standing spread out among a few rooms and the speaker from the microphone did not reach all rooms. On top of this, our older guests completely missed the speeches and cake cutting because they could not make it up the stairs in time.
    In hindsight, I think our guests would have preferred to witness a breaking down of two tables, rather than to miss toasts from the father of the bride, the best man and bridesmaids.
    The wedding coordinator was unwilling to work with us in order to keep everyone in the grand ballroom for toasts and cake cutting. I would have appreciated if she had been more open minded and willing for new ideas so that this would not happen.
    If you plan to have more than 120 guests at your wedding, I would suggest looking into another venue.

    Sent on 07/10/2019
  • David

    David Paul · Married on 06/22/2019

    1.2
    • Quality of service:
      1.0
    • Responsiveness:
      1.0
    • Value:
      2.0
    • Flexibility:
      1.0
    • Professionalism:
      1.0

    Wedding Coordinator ruins a beautiful venue

    The venue is beautiful and requires little decoration, however their coordinator Karin Holben ruins it.

    She is extremely rude, bossy, and inflexible. She operates at her own flimsy schedule which causes panic when things don’t go right. There are so many things that went wrong which could have all been avoided had she just cared. I have listed a few below to avoid this from happening to anyone else:

    Although Karin knew we would have 150 guests a year prior to the wedding, we were informed just two weeks before the actual day that if we had more than 120 guests, we would have to herd them into the upstairs part of the venue. This was done so that catering could remove two dinner tables in order to make space for the dance floor. This also meant that we had to do our toasts and cake cutting in a crammed upstairs area, which limited elderly guests who could not walk from hearing the speeches and made it hard for anyone to hear the speeches and see the cake cutting.

    We also were not able to go by the order of events that we had wished. Karin was not willing to accommodate any changes from her preset schedule and rushed us through that order of events.

    Karin waited until the day before the wedding to let us know that we needed to make a final deposit payment to which we replied we would pay with a check. She thought that would be a good time to let us know that it would have to be a certified money order. Imagine running around the day of your wedding trying to balance doing everything and then having to get a money order from the bank.

    Karin made both our guests and our vendors uncomfortable on several occasions. She even rushed our photographer to the point that we didn’t get the pictures we wanted.

    At the end of the night, Karin literally kicked our floral decorations that my family spent so much time on out the door.

    All-in-all, Karin, who was supposed to be our ally and wedding coordinator seemed to be working against us instead of with us, which is not a feeling any bride and groom should experience on their wedding day.

    I would highly advise anyone to stay away from the Wimbish House so long as Karin sits in the front office. If you do choose the Wimbish House, please make sure that you get your own coordinator. It’s a shame, because the venue is so beautiful and has so much potential for great weddings.

    Sent on 07/05/2019

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