The White Magnolia Reviews
Reviews
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4.9 out of 5 rating4.9
-
Professionalism 4.9 out of 5 rating4.9
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
-
Lindsay Sent on 12/01/20235 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Beautiful and creative alterations
Antonia does amazing alterations and works out of this location. She was so creative with creating the bustle and made the dress fit like a glove. -
Quality of service
-
Izabela Sent on 08/30/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Couldn’t have gone better!
I had the best experience with Suzanne! She was so kind and helped me throughout the process. This was the first and only bridal shop I went to and I can’t recommend it enough. :)
-
Quality of service
-
Alyssa Sent on 02/21/20225 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
An absolutely amazing bridal shop!
I absolutely loved my experience finding my dream wedding gown at The White Magnolia a few weeks ago with the help of consultant, Sierra!!! I walked away with exactly the style/designer I fell in love with in photos (and hoped I would love on), but I was able to say yes to a different gown than I had seen and now am obsessed with, thanks to Sierra's help! She was able to pull me several additional dresses that I had not picked myself and made me feel so beautiful/confident in each one while leading me in the right direction of waiting to find my "yes dress"! Sierra was also able to help me to understand the process of changing the strap style to a different one within the same designer to help to make my gown exactly what I had envisioned, and was surprisingly more simple to do than I thought it could be. I had family/friends who were not physically in FL, but were able to easily facetime in and be a part of my bride tribe/share my dress shopping experience with all of us who were there in person! TWM was also very accomocating to help me switch my shopping appointment to the following day after my Mom's flights from out of state were unfortunately cancelled due to a snow storm. The shop was beautiful, clean and every bride's dream aesthetically for all of the photos I wanted to take! I can't wait to wear my Martina Liana gown in less than a year, thanks to TWM!!! :) -
Quality of service
-
Jessica Sent on 01/28/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The Best Bridal Shop!
My experience at The White Magnolia was everything I imagined it to be. Suzanne was a dream to work with and made me feel comfortable from the moment I walked into the shop. It was my first time trying on dresses and I wasn't sure what style would look good on me or if I was even ready to say yes to a dress. Suzanne asked the right questions and made me feel comfortable enough to give my honest feedback about every dress she showed me and every dress I tried on. She had everything down to a science and while the appointment was very structured, I did not feel rushed one time and appreciated the process the shop has set up to help brides find their dress. After trying on about 10-15 dresses, I said yes to the first dress I tried on. It is a stunning gown, unlike anything I have seen before which is exactly what I wanted. I look at pictures of it every day, so excited for the day I will be walking down the aisle. Huge thanks to Suzanne and The White Magnolia for helping me find my dream dress! -
Quality of service
-
Joelle Sent on 11/09/20215 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
An experience like no other!
So most brides aren’t like me. They dream of their wedding dress and can’t wait to shop. Not me, 16 stores and terrible sales people everywhere. This was NOT the case at White Magnolia! These people made dress shopping fun and I love them for it. Beautiful dresses and kind, caring staff! Love love love 💕 -
Quality of service
-
Gabriela Sent on 03/23/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Best experience ever!
As a plus size bride I was truly dreading wedding dress shopping and was fearful of not being able to find anything that I made 4 bridal appts at different salons. The White Magnolia was my first and ONLY stop because I had the most amazing experience and found my dress with ease. Suzanne was an absolute dream to work with and I would recommend her to everyone! -
Quality of service
-
Mycle Sent on 10/05/20205 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Above & Beyond
Kailey at TWM Palm Beach was absolutely amazing, she went above and beyond in every way imaginable! TWM had a great selection of gowns and Kailey encouraged and made it possible to try on absolutely anyone I wanted, she is so knowledgable. Kailey made my wedding dress shopping day complete and I can’t thank her enough. I will always recommend her and TWM! -
Quality of service
-
Emma Sent on 09/28/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Most wonderful experience ever
This is the MOST WONDERFUL bridal salon ever. I looked at so many in the area and nothing can compare. The interior and dresses are fresh and modern. The staff is totally professional and warm and really went above and beyond to show me different customization options and details. The staff was also very low-pressure in terms of making the sale that day. While I did end up "saying yes to the dress" that day, I felt no pressure whatsoever to do so. Other shops in the area provided much more high-pressure sales tactics. It feels so cliched to say "I felt like a princess," but that's exactly how I felt! The incredibly sweet, supportive staff really wanted to make me feel comfortable and have the best experience--and that's exactly what I did!
-
Quality of service
-
Sarah Sent on 09/03/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Can't Recommend Enough!
I love everything about White Magnolia!! I visited White Magnolia last March before COVID to try on dresses with my mom and sister. Booking an appointment was smooth and simple. Kailey responded quickly with a date and time that worked for me. I was the only one with an appointment while I was trying on dresses, which was so nice! The boutique is so pretty, and the lighting is very flattering for trying on dresses. White Magnolia has a great selection without being overwhelming. Kailey took one look through my pinterest and pulled perfect dresses that fit what I wanted with some amazing surprises. I didn't say "yes" to the dress the day of my appointment, but with COVID, White Magnolia went above and beyond in offering the "say yes" experience at home by sending champagne and other goodies to celebrate when I later chose to buy my dress from them. It just shows how much White Magnolia cares about their brides and giving them the best experience possible, even in these crazy times. Kailey has been so so responsive and helpful in finding accessories to match my dress and alterations in DC (since I can't make it back to Florida). I can't recommend them enough!! Say yes to your dress at White Magnolia! -
Quality of service
-
Chelsea Sent on 08/11/20205 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Best dress shopping experience ever!!
Finding my dress at The White Magnolia was a dream come true when it comes to wedding dress shopping! I had gone to 4 other bridal shops before visiting The White Magnolia and no other shop came even close to giving me the amazing experience I had here. First of all, Kailey was wonderful! She has such great energy and helped me to stay focused on what I really wanted. Secondly, the shop itself is just beautiful. You walk in and truly feel like you are in wedding dress heaven. The space was so clean and adorable, with a lot of natural light and huge mirrors so you can really see every detail of the dresses you try on. Also, all of their dresses are absolutely STUNNING! I truly can not recommend Kailey and The White Magnolia enough if you are looking for a gorgeous dress with an easy, stress free shopping experience! -
Quality of service
-
Shannon Sent on 07/31/20205 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amazing bridal salon
I had the most amazing gown shopping experience at the White Magnolia with Kailey! Her energy is contagious and she really helped me follow my gut to picking my dream dress. I was worried about finding a dress as I am currently pregnant and will be a couple months postpartum on my big day but Kailey put all my fears at ease. I highly recommend this shop. All of their gowns are beautiful and the customer service is amazing! -
Quality of service
-
Sarah Sent on 07/05/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
11 out of 10
I had such a wonderful experience with the white Magnolia and with kailey! Words cannot equate to how elated I am to have found the dress of my dreams. Kaileys expertise to what would flatter my body and imagination to give us visuals on alterations that could be made to certain dresses was beyond and above. I went to two other dress shops prior to the white magnolia, and neither place felt welcoming or special in anyway, and no one guided me in my dress choices. Kailey took time to look at my inspiration photos and helped me pick dresses that would flatter and accentuate my figure. She also enticed my friends and family to be involved and a part of the process. The small personalized details from the moment you walk in, to the tote bag they give you once you say yes to your dress are everything! I recommend TWM and kailey 100 times over again! -
Quality of service
-
Lizbeth Sent on 07/03/20205 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amzing experience
I had so much fun shopping my my social dress. Kailey was so profesional at her job and knows exactly what to do to make you feel comfortable and confident when finding THE dress. She took her time with me.. I would defiantly recommend this boutique. Best one in West Palm Beach. -
Quality of service
-
Megan Sent on 06/25/20205 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
the best experience with Kailey!
I had an amazing time at the White Magnolia and even found the wedding dress of my dreams! I had a specific style in mind when I went for my appointment. Turned out there was something there for me that I could have never found online, and it was actually Kailey who had picked it out for me to try on! There are so many styles and price ranges to choose from. They are incredibly helpful with making the gown up to your “vision” and I couldn’t recommend The White Magnolia more. I purchased my dress the day I tried it on and I am so excited to work with them up until my wedding date. -
Quality of service
-
Aimee Sent on 06/18/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amazing! Thank you!
Kailey! I couldn’t thank this woman enough for creating such a fun experience for me and my family. From the moment I walked in, I was greeted with a smile and the level of expertise and professionalism was phenomenal. She really does listen to everything I said and magically pulled out dresses that fit my style and budget. I liked every single dress she pulled. Thank you so much! I look forward to my special day thanks to Kailey! -
Quality of service
-
Samantha Sent on 06/11/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Say YeS to TWM !!! You will not regret!!!
While there are hundreds of bridal shoppes all over and so many options to choose from it gets over whelming. Who carries what dress ?and how can the shoppe make the experience more magical than just buying a dress ? I stumbled upon this beautiful shop and it’s the best find about my entire wedding planning experience Kailey and Rebecca were outstanding - they knew exactly how to make a bride feel special on her big day. Super attentive always kept me informed and updated. The day I choose my dress was absolutely amazing and I couldn’t of asked for a better place to say Yes to the dress ! Love love love and highly recommend !!! -
Quality of service
-
Lauren Sent on 06/11/20205 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Such an amazing experience!
The White Magnolia is without a doubt AMAZING! In comparison to my other experiences with bridal shops, The White Magnolia is absolutely no match - it’s a million times more amazing! The White Magnolia gave me the magical experience I’ve always wanted while dress shopping! Kailey, who I worked with, made the experience even better! She not only made my family and I feel so welcome in the shop, but also made me feel so comfortable while trying on dresses. She has the best personality and truly is the reason I found my dress! I am beyond pleased with my experience with The White Magnolia, I cant recommend it enough! -
Quality of service
-
Chase Sent on 06/02/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
TWM is amazing!!!
Where to even begin?!! TWM, specifically my consultant, Kailey, made all my wedding dreams come true!! She went above and beyond to make sure my dress was EXACTLY what I wanted it to be. Every small detail, even the tiny things that I simply wondered about aloud, Kailey listened and immediately assured me those modifications would be taken care of. She made my dream gown better than I could have ever imagined!! I have never felt as special or important as she made me feel that day. I truly cannot say enough wonderful things about my experience that day finding my wedding gown. I shopped at another salon before going to TWM and everything about the appointment was different. Kailey's only priority was to help me to find my gown and make sure it was perfect for me. Whether it meant making phone calls to other salons to inquire about their gown selection or creating a completely breathtaking custom veil from scratch - she WILL make your dreams come true!!! I feel the utmost confidence that everything will be exactly perfect with my vision on my wedding day because of how much she proved to me that she cares. Please go to TWM to find your wedding gown!! I highly recommend asking for Kailey to be your consultant when you book your appointment! I feel so incredibly blessed to know that she will be by my side during the entire dress process. I know that she has the same vision in her head as I do and that she will make sure all customizations and alterations are flawless. My day at TWM was one of the most magical days of my life. I walked away knowing that I found the perfect dress that I want to marry my best friend in and felt like a princess in a fairytale :) Thank you SO much to everyone at TWM but especially to Kailey!! You are so incredibly gifted at what you do and I am so lucky to have you -
Quality of service
-
Christine Sent on 05/26/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Best place to say "YES!" to your Dream dress!
The White Magnolia in West Palm Beach was THE BEST! Kailey was seriously so amazing and made me feel 100% comfortable. She gave the best advise and pointed me in all of the right directions. We were in our own dressing room with a couch, my own pedal-stool and plenty of room for my favorite ladies to be there with me. I could not imagine a better experience while saying "Yes!" to my dress! I pick up my Dream dress in October and I am SO excited to see it! Thank you Kailey for making one of the most important decisions exciting and stress-free! - Christy -
Quality of service
-
Gabriella Sent on 05/06/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Incredible experience
Kailey was amazing from beginning to end! Unfortunately, I was not able to go into the store and do a "normal" trying on the dress experience due to the virus. But I found White Magnolias website and saw that they were doing virtual consultations. You have a consultation with them, pick your top dresses, and then you pick them up and try it at home. During the virtual consultation when I was picking the dresses, Kailey pulled some dresses that she felt I would like. Some were the ones I sent her and others were dresses that were similar to the ones I wanted. I ended up choosing one she picked and never thought I would have gone with. Grateful I was able to have this experience even though it wasn't what I expected when looking for a wedding dress. -
Quality of service
-
Shanny Sent on 05/03/20205 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Best Bridal Shop out there!
The White Magnolia in West Palm was hands down the best bridal shop that I went to. Everything from the dress selection to the service was wonderful. Truly an amazing experience. Every dress I looked at was gorgeous and so reasonably priced. Kailey was such a pleasure to work with. She made me feel so comfortable and helped me pick out my dream dress. I would recommend The White Magnolia to any bride that is looking for a dress! -
Quality of service
-
Paige Sent on 04/21/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Above and beyond service
If I could give 10 stars I would! I ordered my wedding dress during this Covid-19 crisis and was expecting this process to be difficult and stressful since no one really knows how to handle what is going on right now. Boy was I wrong! Kailey is the store’s manager and is AMAZING. She is so professional and genuine and the whole process was so smooth from start to finish that I forgot it wasn’t the normal way of ordering a wedding dress! From the moment I spoke with her on the phone, I knew I could trust her and I could tell she genuinely cared about my experience. I’m so glad I ordered my dress from Kailey and now I await my “say yes to the dress” celebration package in the mail! Kailey made sure to make this future bride feel special, especially with the circumstances! Thanks Kailey! ❤️💍 -
Quality of service
-
Alex Sent on 04/14/20205 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The Best Place to Get a Dress!
The staff was friendly and supportive during this crazy time. I wouldn't have gone anywhere else. I love my dress! -
Quality of service
-
Maia Sent on 03/22/20205 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amazing!
I had the best experience at The White Magnolia with Kailey. She was so helpful and brought out dresses that matched my style perfectly. I was so happy to be able to say YES to my dream wedding dress :) -
Quality of service
-
Stefanie Sent on 03/04/20205 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Best Bridal Boutique in Palm Beach County
This was my first experience at a bridal boutique, and I could not have been more blown away by the customer service and attention to detail. Kailey is an incredible person to work with, and really knows how to read people and tailor the dress options to their individual style. I gave her my budget and there were so many choices that I loved, all within that very tight budget! I felt like a princess with her help trying everything on.
Ultimately, there was one dress that fit perfectly and I bought it right there on the spot. I had no idea what to expect, and assumed it would be the first of many dress shopping trips. I am doing a vow renewal ceremony in Montana this summer, and I wasn't sure what type of dress options would work for that kind of event. But Kailey knew exactly what I would like. I was so grateful that I booked the appointment at White Magnolia first! They exceeded all my expectations, and I can't wait to go back for the final fitting! -
Quality of service
-
Emily Sent on 02/28/20205 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Personable and effortless
After getting engaged I knew I wanted my dress shopping experience to be a personable one because there were other salons I went to (as a bridesmaid) that definitely did not offer any of that. When I found White Magnolia I was hopeful they could deliver the personalized experience I was hoping for and holy cow they exceeded all of my expectations and then some!! Even before we stepped into the salon, Kailey was easy to communicate with and even checked in on me the day of my appointment to see if I needed anything. Then when we arrived for my appointment I knew I had found the right bridal salon. From the moment we walked in to the moment we walked out Kailey treated us like absolute royalty. Upon walking into the salon with a greeting sign to the personalized service in the bridal suite, I could not have asked for a more perfect place to find my dress. My bridal party and I were the only ones in the shop the entire time and because of that Kailey was fully invested in me throughout the whole process. Every dress was beautiful, but it was Kailey's insights and expertise that really helped me find "the one". The whole experience was just beyond amazing! (Kailey even had champagne for us to celebrate when I found the one!) If you want a truly memorable bridal experience and be treated like a queen, go to White Magnolia for your gown! It's by far the best decision I've ever made! I'm not one to write reviews, but this bridal salon deserves every bit of praise possible because my experience was BEYOND anything I could have ever imagined! -
Quality of service
-
Kaley Sent on 02/25/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
So much fun, I wish I got to do it again!
I had the best time at The White Magnolia. Kailey made it so easy and fun to try on dresses. The space was beautiful and dresses were gorgeous. I was so happy that I got a beautiful dress and the process was so easy! -
Quality of service
-
Christine Sent on 02/22/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I said YES to my DRESS!
I felt so special there last week. The attention to detail and the love I was getting was amazing! They were so encouraging and honest. My family and I really enjoyed it and were all smiles. What a great experience ♥️ my one and only stop and I ended up with the first one I tried on 🤗! Thank you! -
Quality of service
-
Karley Sent on 02/20/20205 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Very enjoyable
The White Magnolia was such a great experience with finding my perfect wedding gown. The entire experience could not have been better. The store customizes your experience to making sure that they have preselected inventory to match your personal style. This process begins right when you make your appointment. They send out a questionnaire asking what type of gown you are looking for and even what your Pinterest account is so that they can get a feel for what types of dresses that you love! I had tried on dresses at a previous store before I came to TWM and the other store did not even compare with inventory or attentiveness. TWM’s inventory is such great quality and the store itself is very open with great natural lighting so that you can see all of the details on each gown. The girls in the store Kailey and Rebecca always made me feel comfortable and took the stress out of the entire try on process. Rebecca listened to what my likes and dislikes were and she actually picked out the dress that I said yes to! Everything about the experience was upscale and they made it fun! Would 10/10 recommend to any future bride! -
Quality of service
-
Michelle Sent on 02/14/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Lovely Experience at The White Magnolia
I had a beautiful experience at TWM. Kailey was wonderful to work with and she truly wanted me to find the dress I had envisioned. She made me feel very comfortable and we were able to find the perfect dress. Thank you, Kailey. Your help is much appreciated and I look forward to seeing you in May when my dress arrives. -
Quality of service
-
Luz C. Sent on 02/10/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Fantastic!
Kailey was absolutely fantastic from beginning to end! I reached out to White Magnolia Bridal for an appointment on January 19th as I was flying down to FL from NC to visit my family. We are all very close and it was important to me to have my family with me to pick out my dress. Kailey was so accommodating and worked to get us in on what I hoped to be my one and only dress shopping appointment (I was only in FL for a little over 24hrs!) From the moment we walked in, Kailey was super helpful and made us all feel welcome and comfortable. I had my little 9yr old niece with me and I was so appreciative of how Kailey incorporated her into the appointment. She was basically her little assistant! Kailey was knowledgeable, very professional, and I would highly recommend her and White Magnolia Bridal at West Palm Beach! So glad I chose them and was able to have the opportunity to say yes to the dress! -
Quality of service
-
Heather Sent on 01/31/20205 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Professional and fun staff!
I got stuck in traffic and was so late but the ladies managed to work me in for the best experience I have had. Their designers are so wonderful and the gowns run from flirty to super sophisticated. Rebecca had me try to ones I thought were beautiful regardless of style and that just made the whole experience so special. In the end I got the most beautiful gown in the world! Thank you TWM!! -
Quality of service
-
Kaylie Sent on 12/20/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amazing experience at WMPB!!
I had such an amazing experience here at WMPB! It was intimate, personalized and Kailey was so fun, honest, and respectful of my budget. This was the experience I dreamt of, and would recommend it to any bride out there. I am so thankful for the time spent with my mom & sister while shopping for my dream dress in a stress free environment (the store was ours for 90 mins). If you’re looking for a unique experience with your closest gals, look no -
Quality of service
-
Amanda Sent on 12/14/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Excellent selections and fantastic customer service
Great experience
Went above and beyond expectations -
Quality of service
-
Sylvia Sent on 11/28/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Great experience!
I had a great time picking out my dress at the white magnolia! Kailey was so sweet and helpful! She helped us pick out dresses and was able to answer all of our questions. Her dress choice was the one I ended up picking! -
Quality of service
-
Ally Sent on 11/25/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Gorgeous Dresses and Excellent Customer Service!
I had such an amazing experience at White Magnolia! The dress selection is absolutely dreamy, and the store itself looks like it is right out of a wedding magazine. Kailey was so kind and helpful when helping me try on my dresses, and she helped me pick my absolute dream dress! I went during a trunk show, and I was able to make customizations to my dress to make it uniquely mine. Kailey was very accommodating to me and to the 5 guests I brought with me, and she even served us champagne while we looked around! I would highly, highly recommend going to White Magnolia to find your dream dress!
-
Quality of service
-
Grace Sent on 11/14/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Best Bridal Store in the Palm Beaches
I've been to 3 bridal stores and The White Magnolia Bridal was by far the BEST! Kailey was amazing!!! She listens and wasn't pushy at all and she will give you her honest opinion. My overall experience was top notch and stress-free. She made me feel very comfortable from the beginning until I found my dream dress! The bridal room was beautiful and had some personal touch which makes every bride-to-be feel welcome and very special! She definitely has all the best intention for all the future brides! She's very professional, she gives you her personal attention 100%, she's a great consultant, very helpful, she knows what she's doing that's for sure! The service is incomparable. I had the best experience and I would order my wedding dress from her again in a heartbeat! The White Magnolia Bridal is truly a great addition in the Palm Beaches area and I would definitely recommend to all the future brides. -
Quality of service
-
User2439680 Sent on 11/23/20155 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Wonderful, intimate, unique experience to finding a gown! The store is open to only one bride at a time. There's a huge white framed mirror where you stand with white chairs surrounding you. Two walls lined with dresses. 1-2 consultants. It's awesome. They even shipped in 2 specific gowns that I requested to try on there, one of which I said yes to! Loved my experience here, and I recommend it to all my newly engaged friends! There is also a seamstress who rents space from them to make it convenient for brides to leave there dress there for alterations. Riitta is wonderful as well! -
Quality of service
-
Melissa Sent on 06/06/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The White Magnolia was the best place to search for my wedding dress! Kristin was so helpful and upbeat during the appointment. She allowed me to select the dresses I liked and didn't try to talk me into anything I wasn't comfortable trying on. They were also very accommodating when it came to appointment times. I thought my mom and sister-in-law were the only ones attending but others arrived as well and Kristin was very patient with them too :) Ashley explained the payment process and alterations, which was a great help as well. What a gem of a salon! -
Quality of service
-
Charin Sent on 04/24/20204.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
amazing dresses and great staff!
After visiting 6 different bridal stores I decided to select my dream dress from The White Magnolia Bridal Collection. They have amazing dresses and great staff. Kailey took her time reviewing each dress with me and answering any questions my family and I may have had about the dress and alteration process. This location has a variety of dress styles to match your wedding venue and vision. -
Quality of service
-
Tina Sent on 01/04/20204.8 out of 5 rating4.8
-
Quality of service 5 out of 5 rating5.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Wonderful!
After visiting two other boutiques The White Magnolia was the last stop on the list. And although I live in Tampa, I visited the boutique in Palm Beach with the hopes if I found a dress in the Palm Beach boutique maybe they would be willing to ship the dress to the Tampa location.
The store itself is very chic and inviting at the same time. The dress were all beautiful and it was hard to choose. Working with Kailey was a dream. She made my family feel at home and she asked the right questions. She's very knowledgeable about the designers.
I would recommend The White Magnolia to any bride that's looking for "the one". -
Quality of service
-
Yves Sent on 10/29/20203.4 out of 5 rating3.4
-
Quality of service 3 out of 5 rating3.0
-
Average response time 4 out of 5 rating4.0
-
Professionalism 1 out of 5 rating1.0
-
Value 5 out of 5 rating5.0
-
Flexibility 4 out of 5 rating4.0
My experience was initially positive, but then not so much
I had a really positive first impression with the salon, but this changed as I worked with them more. At my first visit, Kailey, the salon manager, was very sweet and helpful and I was able to find my dress. Once I began my fittings at the salon, I began to experience issues.
I had asked Kailey several times to give my contact information to the seamstress, but she did not do so even though she told me she did. I was able to get in contact with my seamstress only after Kailey gave me her number so that I could schedule to pick up my dress outside of the salon due to the pandemic. Once I was able to speak directly to my seamstress, then Kailey's dishonesty began to be revealed. Specifically, Kailey was dishonest with me not only about giving my contact information to my seamstress, but also about the circumstances surrounding rescheduling 2 of my fittings.
On one occasion, she told me that we needed to reschedule because the seamstress was sick. However, when I spoke to the seamstress, she told me that Kailey told her that I was sick. In fact, the seamstress was at the salon doing other fittings on that same day so she couldn't have been sick. When I confronted Kailey about this, she was flustered and tried to say the seamstress was confused, but it was clear Kailey had been lying to both of us.
On another occasion she canceled my fitting on the morning of because she said a bride who had recently visited the salon tested positive for corona virus. When I spoke to the seamstress about this, she said that Kailey did not even schedule a fitting with her that day. Again, when I expressed my disappointment about the apparent dishonesty to Kailey she really didn't have much to say. While it may have been true about the other bride, after Kailey lying to me before I really didn't feel like I could trust her. After reorganizing my entire wedding during a pandemic, I was hoping to have honestly and understanding from my vendors which I didn't get from Kailey. I would love to be able to recommend this place to others as it is a nice salon, but my experience was too shady for me to do so. Even though I love my dress, I was really disappointed with the service I received. -
Quality of service
Are you interested?
Are you interested?