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The Venue at 400 North Ervay by Boxwood Reviews

The Venue at 400 North Ervay by Boxwood

The Venue at 400 North Ervay by Boxwood

Dallas, TX
4.3 out of 5 rating, 17 reviews
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Reviews

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  • Quality of service
    4.3 out of 5 rating
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    4.1 out of 5 rating
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    4.3 out of 5 rating
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Awards

Weddingwire
4.3/5 17 reviews
Google
4.5/5 29 reviews
  • Elizabeth
    Elizabeth Sent on 11/14/2024
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    Historic night at a historic venue

    My husband and I got married October 5 at the Boxwood venue 400 N Ervay. From the moment I booked with them, working with Boxwood was a breeze! The venue was perfect for our wedding day, offering many indoor and outdoor options to host the various events of our day. I loved the classic elegance of the courtroom for our dinner with the ornate ceiling and wood walls, and the rooftop created the perfect backdrop for our ceremony and was the coolest location for dancing the night away! We also had a saxophonist for the cocktail hour and who played along to the DJ on the rooftop who was a huge hit! I must also rave about the quality...
  • Leah
    Leah Sent on 03/22/2024
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    Beautiful Venue with Downtown Vibes, Modern Rooftop and Rich History

    The Venue at 400 Ervay was stunning and exactly the vibe we were looking for. The courtroom is rich in history, boasting original wood floors, a judge’s bench, and hand-painted ceilings, while the rooftop offers a modern and luxurious atmosphere. We loved the grand hallway for cocktail hour. It provided the perfect space for our guests to mingle and enjoy themselves. We had an open bar, a coffee cart, and a photo booth set up, which added to the overall ambiance and made the cocktail hour even more memorable. The only downside is the parking, but we opted for valet services which helped alleviate that concern.

    Prior to Madison being our coordinator, we were in touch with the...
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    Sonia Sent on 05/22/2023
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    400 North Ervay

    This is a gorgeous, historic venue. The Boxwood team is very responsive, and was helpful during the planning process. They were so flexible the week of our wedding, as we navigated making a rain decision, which they ultimately helped us execute flawlessly. Just be aware of charges for signature cocktails and smaller details, and make sure you account for them within your budget.
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  • M
    Mari Sent on 10/20/2022
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    Excellent Experience

    We had a fantastic wedding at 400 North Ervay. Not only was our venue beautiful... but the service was fantastic. We had a team that was experience and sort of held our hand along the way. They were responsive, helpful, accommodating. I highly recommend going with them. We toured Cliffhouse and 400 North Ervay and went with the latter but they were both equally beautiful.
  • Sonja
    Sonja Sent on 05/03/2022
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    Flaky and terrible

    We had a signed contract to be married at the 400 North Ervay venue March 12th 2022 and 5 months out they EMAIL us saying they can't honor the agreement anymore due to their space going under new management and not hosting weddings anymore. They refunded us our deposit and gave us some recommendations in the area. Not the best way to communicate but whatever, we understand stuff happens. We find a new venue, had an AMAZING wedding at the Hamptons of Weatherford and come to find out 400 North Ervay is still hosting weddings. It is now May and this past weekend I see a post on instagram from 400 North Ervay of a wedding they recently had....
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    Lindsey Sent on 03/09/2021
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    Amazing Wedding Experience

    This venue was amazing and something unique to DFW. We had our ceremony and cocktail hour in the Grand Hall with our reception on the Rooftop. The catering director was great to work with. She was extremely responsive and had great ideas. The event staff were extremely nice. I absolutely loved this venue!
  • Samantha
    Samantha Sent on 10/29/2019
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    Book this venue! You won't regret it!

    Working with Edith and Kat was a dream come true. They were both very responsive and worked with my budget without any judgement. They were always flexible and willing to accommodate any of our needs. Plus, the venue it pure magic. Getting married on the rooftop at sunset was absolutely perfect. Our guests kept commenting that it was like being in a movie, that's how beautiful the setting was.
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    Landon Sent on 10/21/2019
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    Would Reccommend

    You cannot beat the atmosphere on the roof of 400 N Ervay. All of our guests were blown away and are still talking about how awesome the venue and overall experience was.
  • nicole
    Nicole Sent on 05/15/2019
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    Amazing rooftop wedding

    I loved having my wedding at the Venue at 400 N Ervay. We had cocktail hour in the courthouse and were able to fit 180 people on the rooftop for a seated dinner with a dance floor for the reception. It was great to have the courthouse as a reception back up plan, in case of bad weather. Edith was very responsive most of the time and extremely helpful, especially because I did not have a separate wedding planner. The only downside was that guests had trouble getting into the parking garage after the event. Parking is complimentary, which is a plus (guests get ticket validated at the end of the night), but apparently some guests ended up getting...
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    Elyse Sent on 04/12/2018
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    My now husband and I fell in love with this wedding venue the moment we stepped into the doors. The building is beautiful and historic, and provides an amazing backdrop with very minimal decoration or enhancements necessary. Our guests were delighted and in awe of the rooftop, where we held our ceremony and cocktail hour. At first, we were a little concerned with traffic flow to/from the roof, as there is only one elevator, but it honestly wasn't an issue at all. There are some restrictions regarding enter and exit time, end time (noise - this is a residential building after all!), no open flames, but we didn't find them to be restrictive to the point of impeding on an amazing wedding day. I highly recommend this venue to anyone looking for city views or a historic venue.
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    Barbara Sent on 04/25/2017
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    The venue is beautiful. It will draw you in and we were lucky enough to be able to have our cocktail hour on the first floor, dinner in the court room, and dancing on the rooftop, all in the middle of February! So lucky to have a gorgeous weekend. Unfortunately the venue representative, Lauren Twitchell, was a nightmare to work with. Every time we met with her I felt she was nickel-and-diming us to death. She misrepresented the number of guests for the facility. We had 200 which DOES NOT WORK well in this venue. She was not flexible and simply responded that she had done this so many time before, not to worry about the logistics of getting...

    The Venue at 400 North Ervay by Boxwood's reply:

    Hello Barbara, I appreciate your feedback and while we’ve had multiple conversations about the few mishaps that occurred on your daughter’s wedding day, I wanted to address them immediately here as well. You, your planner and your daughter were given a site tour and limitless revisions to your floorplan. We absolutely do events for 200+ guests often with success. I don’t believe there was anything about the size of our venue or the plan to move guests through our unique historic venue that wasn’t communicated. With regard to pricing, we pride ourselves on communicating all pricing on a detailed proposal that was prepared and submitted to you prior to booking. If there were charges you felt were unfair along...
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    Kelcie Sent on 11/13/2016
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    I loved this venue as soon as I saw it. I was a little bit vintage and a little bit modern. Overall it was a great space to have hosted my wedding ceremony and reception. It is a beautiful venue in the middle of downtown Dallas with amazing views. There are only a few complaints to mention. Some of the staff was hard to work with and contact. They had very strict times that you could be in the building and occupy certain locations in the building and if you went over the time or left a certain location, you would lose your deposit. They also gave us short notice on what time we would do our rehearsal (it...
  • Chandra
    Chandra Sent on 10/03/2016
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    Absolutely loved the venue. I wanted something historic and this venue was perfect. It had such great character and was restored to perfection. It was nice to be able to combine the historic courtroom with the modern rooftop. Perfect mix of very different styles. Because you can use the Grand Hall, Courtroom and Rooftop, you've got several options for ceremony and reception. We held the ceremony on the rooftop, then down to the Courtroom for supper and back to the rooftop for dancing. There is a nice bridal suite attached to the courtroom but there are some issues with it. We had a great Event Captain (Enrique) who was so very helpful. There were issues with the satellite TV...
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    Dani Sent on 01/29/2016
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    When we started our search for the perfect venue we found most venue managers couldn't be bothered to return our call or answer questions. Lauren Twitchell responded immediately, answered our questions and made us feel like they wanted us at their venue. She scheduled a site visit where we met her assistant Stacy and fell in love with venue and the entire team at The Venue @400 N. Ervay. They helped us plan and organize ourselves and gave great recommendations for other vendors.

    We were married on New Years Day and had hoped for a rooftop ceremony with the reception in the courtroom. Two days before the wedding the forecast was just not in our corner so...
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    User2478790 Sent on 12/22/2015
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    I loved, loved, loved our wedding in downtown Dallas at The Venue at 400 N Ervay....we had both ceremony and reception at the site in mid-December and it was absolutely stunning. The staff, led by Event Director Lauren Twichell, is top-notch and highly professional. We had about 130 guests and the space was perfect for that number - wouldn't have wanted to fit any more than that! The only downside to the space is the lack of air conditioning...even in December it got extremely warm. However, overall our experience was very positive!
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    User1859948 Sent on 10/12/2014
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    The venue at 400 north ervay is a beautiful venue and you can't get a better environment than it. The only downfall I would say is the staff that run the venue and their responsiveness, but that is where a wedding coordinator would be helpful. All in all, the venue with it's look and layout is worth every penny!
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    Samantha Sent on 01/21/2014
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    We had our wedding reception at The Venue and it was absolutely fabulous. Kristin and her team are fantastic and they help you with everything - I had nothing to worry about on my wedding day because they took care of everything (e.g., setting everything up including my personal items, coordinating load-in with the vendors, packing everything up and loading it into my in-laws car). All of our guests have raved about the location and how beautiful and unique it was. The rooftop was perfect for our cocktail hour and our guests thought that was the perfect spot. The courtroom downstairs was gorgeous and was the perfect space for our 125 guests. The price is a little higher here...
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