The Venue at 400 North Ervay by Boxwood Reviews

The Venue at 400 Ervay was stunning and exactly the vibe we were looking for. The courtroom is rich in history, boasting original wood floors, a judge’s bench, and hand-painted ceilings, while the rooftop offers a modern and luxurious atmosphere. We loved the grand hallway for cocktail hour. It provided the perfect space for our guests to mingle and enjoy themselves. We had an open bar, a coffee cart, and a photo booth set up, which added to the overall ambiance and made the cocktail hour even more memorable. The only downside is the parking, but we opted for valet services which helped alleviate that concern.

Prior to Madison being our coordinator, we were in touch with the concierge team at Boxwood, and they were incredibly helpful. They promptly answered all our questions and were consistently open and available for phone or Zoom calls. This level of accessibility was particularly beneficial for me as a Type A bride, as it helped alleviate any concerns and ensured a smooth planning process.

Madison was a rockstar coordinator for our wedding! Introduced to us by Boxwood six weeks before our big day, she quickly became our go-to person, guiding us through the planning process with efficiency and ease. She made us feel like no request was inconvenient, and her commitment to ensuring our vision was realized was remarkable. On the day itself, she flawlessly managed her team, ensuring every little detail was taken care of. Madison's can-do attitude was infectious, and her regular check-ins kept us feeling reassured and stress-free. She nailed my decor vision, keeping the lines of communication open to ensure everything matched our expectations perfectly. When unexpected issues popped up during the event, she handled them like a pro and kept everything on schedule effortlessly. Madison's calm and confident demeanor made us feel like VIPs amidst all the wedding chaos. Her ability to juggle multiple tasks and attend to our guests' needs with grace was seriously impressive. We can't thank her enough for making our day run like a dream!

We had a fantastic wedding at 400 North Ervay. Not only was our venue beautiful... but the service was fantastic. We had a team that was experience and sort of held our hand along the way. They were responsive, helpful, accommodating. I highly recommend going with them. We toured Cliffhouse and 400 North Ervay and went with the latter but they were both equally beautiful.

This venue was amazing and something unique to DFW. We had our ceremony and cocktail hour in the Grand Hall with our reception on the Rooftop. The catering director was great to work with. She was extremely responsive and had great ideas. The event staff were extremely nice. I absolutely loved this venue!

Working with Edith and Kat was a dream come true. They were both very responsive and worked with my budget without any judgement. They were always flexible and willing to accommodate any of our needs. Plus, the venue it pure magic. Getting married on the rooftop at sunset was absolutely perfect. Our guests kept commenting that it was like being in a movie, that's how beautiful the setting was.

My now husband and I fell in love with this wedding venue the moment we stepped into the doors. The building is beautiful and historic, and provides an amazing backdrop with very minimal decoration or enhancements necessary. Our guests were delighted and in awe of the rooftop, where we held our ceremony and cocktail hour. At first, we were a little concerned with traffic flow to/from the roof, as there is only one elevator, but it honestly wasn't an issue at all. There are some restrictions regarding enter and exit time, end time (noise - this is a residential building after all!), no open flames, but we didn't find them to be restrictive to the point of impeding on an amazing wedding day. I highly recommend this venue to anyone looking for city views or a historic venue.

When we started our search for the perfect venue we found most venue managers couldn't be bothered to return our call or answer questions. Lauren Twitchell responded immediately, answered our questions and made us feel like they wanted us at their venue. She scheduled a site visit where we met her assistant Stacy and fell in love with venue and the entire team at The Venue @400 N. Ervay. They helped us plan and organize ourselves and gave great recommendations for other vendors.

We were married on New Years Day and had hoped for a rooftop ceremony with the reception in the courtroom. Two days before the wedding the forecast was just not in our corner so we emailed Lauren and told her move everything into the courtroom and our wedding could not have run any smoother. After the ceremony, we retired to the room adjacent to the courtroom where they had food waiting for us. Our guests enjoyed a cocktail hour (30 minutes) whiles the staff flipped the courtroom for the reception.

We had a group of about 90 and Lauren and Stacy made our wedding the best ever. Really! We continue to hear rave reviews from our family and friends about how good the food was and how beautiful the space was and how nice the staff was, right down to the security guards who walked guests to their cars! We cannot say enough about how happy we are with our decision and you will be too!

I loved, loved, loved our wedding in downtown Dallas at The Venue at 400 N Ervay....we had both ceremony and reception at the site in mid-December and it was absolutely stunning. The staff, led by Event Director Lauren Twichell, is top-notch and highly professional. We had about 130 guests and the space was perfect for that number - wouldn't have wanted to fit any more than that! The only downside to the space is the lack of air conditioning...even in December it got extremely warm. However, overall our experience was very positive!

We had our wedding reception at The Venue and it was absolutely fabulous. Kristin and her team are fantastic and they help you with everything - I had nothing to worry about on my wedding day because they took care of everything (e.g., setting everything up including my personal items, coordinating load-in with the vendors, packing everything up and loading it into my in-laws car). All of our guests have raved about the location and how beautiful and unique it was. The rooftop was perfect for our cocktail hour and our guests thought that was the perfect spot. The courtroom downstairs was gorgeous and was the perfect space for our 125 guests. The price is a little higher here when you first look, but trust me when I say that it is completely worth it. You absolutely get your value out of the money you spend, without a doubt.

Absolutely loved the venue. I wanted something historic and this venue was perfect. It had such great character and was restored to perfection. It was nice to be able to combine the historic courtroom with the modern rooftop. Perfect mix of very different styles. Because you can use the Grand Hall, Courtroom and Rooftop, you've got several options for ceremony and reception. We held the ceremony on the rooftop, then down to the Courtroom for supper and back to the rooftop for dancing. There is a nice bridal suite attached to the courtroom but there are some issues with it. We had a great Event Captain (Enrique) who was so very helpful. There were issues with the satellite TV in the bridal suite but he worked tirelessly to get it up and running for us. He was so helpful in getting us anything we needed, in helping bring everything upstairs, answering questions, making sure we were well taken care of during the reception (we never wanted for a drink or bite to eat). Unfortunately, no one could find the key for him to unlock the door connecting the bridal suite and the bathroom. Some of the lights were out which wasn't a big deal but it was a bit of an inconvenience. There are windows so there's natural light but as the sun goes down, you need a little more artificial light and there wasn't much. There are also no mirrorsin the bridal suite. We had to go buy cheap ones from Target the day before to bring in for everyone to get ready. It wasn't a big expense but I think it would be pretty basic to at least have one full length mirror for the bride to make sure her dress is on right. Also, you can't get into the suite until around 3:00 so you'll be limited on time. You can make extra to have personnel there earlier to get in earlier but it's a little steep considering what you're already paying. All done and said, beautiful venue and I'd do it again.

This is a gorgeous, historic venue. The Boxwood team is very responsive, and was helpful during the planning process. They were so flexible the week of our wedding, as we navigated making a rain decision, which they ultimately helped us execute flawlessly. Just be aware of charges for signature cocktails and smaller details, and make sure you account for them within your budget.

I loved having my wedding at the Venue at 400 N Ervay. We had cocktail hour in the courthouse and were able to fit 180 people on the rooftop for a seated dinner with a dance floor for the reception. It was great to have the courthouse as a reception back up plan, in case of bad weather. Edith was very responsive most of the time and extremely helpful, especially because I did not have a separate wedding planner. The only downside was that guests had trouble getting into the parking garage after the event. Parking is complimentary, which is a plus (guests get ticket validated at the end of the night), but apparently some guests ended up getting locked out of parking garage. I still would not have changed the venue for anything else! They are priced competitively compared to other venues in Downtown.

The venue at 400 north ervay is a beautiful venue and you can't get a better environment than it. The only downfall I would say is the staff that run the venue and their responsiveness, but that is where a wedding coordinator would be helpful. All in all, the venue with it's look and layout is worth every penny!

You cannot beat the atmosphere on the roof of 400 N Ervay. All of our guests were blown away and are still talking about how awesome the venue and overall experience was.

I loved this venue as soon as I saw it. I was a little bit vintage and a little bit modern. Overall it was a great space to have hosted my wedding ceremony and reception. It is a beautiful venue in the middle of downtown Dallas with amazing views. There are only a few complaints to mention. Some of the staff was hard to work with and contact. They had very strict times that you could be in the building and occupy certain locations in the building and if you went over the time or left a certain location, you would lose your deposit. They also gave us short notice on what time we would do our rehearsal (it ended up being at 1PM on a Friday, which was a little inconvenient). They also failed to provide certain requested drinks during the event that was promised to be available.

The venue is beautiful. It will draw you in and we were lucky enough to be able to have our cocktail hour on the first floor, dinner in the court room, and dancing on the rooftop, all in the middle of February! So lucky to have a gorgeous weekend. Unfortunately the venue representative, Lauren Twitchell, was a nightmare to work with. Every time we met with her I felt she was nickel-and-diming us to death. She misrepresented the number of guests for the facility. We had 200 which DOES NOT WORK well in this venue. She was not flexible and simply responded that she had done this so many time before, not to worry about the logistics of getting our guests moving from one floor to another in one small elevator. I will say the food was delicious. However, they ran out of food and worse, they ran out of some alcohol. Running out of vodka at a wedding is absolutely unacceptable. Once the bartender became aware, he was not able to communicate with the person in charge that evening because they were busy breaking down tables in the court room while we were on the roof. Lauren had arrived early in the afternoon and was there just briefly. The bartenders also ran out of glasses and were serving guests in wine goblets. It was late in the evening and did not restock in time for our guests, which was an embarrassment to us as the host. Worse yet was Lauren tried to deny the deficiencies the following day until we were able to show documentation in the form of text messages. When we reached out to Lauren to make it right, she offered an insulting amount so we had to escalate the issue to her manager. He agreed it was their error and agreed to compensate but it took THREE follow up calls to get the check! I know this is a well-thought-of vendor and they probably do a great job most of the time. Their food is very good. But Lauren's unprofessionalism and FGF's failure to make it right without constant nagging left a poor taste in our mouths enough for me to post.

We had a signed contract to be married at the 400 North Ervay venue March 12th 2022 and 5 months out they EMAIL us saying they can't honor the agreement anymore due to their space going under new management and not hosting weddings anymore. They refunded us our deposit and gave us some recommendations in the area. Not the best way to communicate but whatever, we understand stuff happens. We find a new venue, had an AMAZING wedding at the Hamptons of Weatherford and come to find out 400 North Ervay is still hosting weddings. It is now May and this past weekend I see a post on instagram from 400 North Ervay of a wedding they recently had.
I literally am still baffled. I don't understand why they would cancel on couples and say the venue is no longer hosting weddings and then continue to have weddings?? I'm hurt, confused, disappointed but ultimately just disgusted that this actually happened. I know I'm not the only bride they canceled on either because I'm in bride groups on fb and others complained about being canceled on.
Beware this company may choose to cancel on you at any moment.