The Urban Cup Reviews
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4.9 out of 5 rating
4.9 Excellent
4.9 out of 5 rating
7 Reviews
98% recommend it
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Quality of service 4.9 out of 5 rating
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Average response time 4.9 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4.8 out of 5 rating
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Flexibility 5 out of 5 rating
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Jacklyn Sent on 10/31/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
So yummy and beautiful
We ordered the assorted mini cupcakes for our wedding and let me tell you THERE NONE LEFT. The guests couldn’t get enough of them. The flavors provided we delicious and unique. I order an extra dozen so there would be leftovers and they are all gone 😂 I couldn’t be happier with what they gave us. Also they were beautiful!We ordered the assorted mini cupcakes for our wedding and let me tell you THERE NONE LEFT. The guests couldn’t get enough of them. The flavors provided we delicious and unique. I order an extra dozen so there would be leftovers and they are all gone 😂 I couldn’t be happier with what they gave us. Also they were beautiful! -
Quality of service
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Jennapher Sent on 10/05/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Urban Cup is such a wonderful place. It's a great place to visit, but even better if you are planning a wedding and want cupcakes. They are thorough and have pictures of all of your options. I love the home size cupcakes because they are more affordable when buying in bulk, but are also the perfect size for a wedding dessert. They have a wide selection of cupcakes that are all delicious! Quick and easy service plus an amazing product!The Urban Cup is such a wonderful place. It's a great place to visit, but even better if you are planning a wedding and want cupcakes. They are thorough and have pictures of all of your options. I love the home size cupcakes because they are more affordable when buying in bulk, but are also the perfect size for a wedding dessert. They have a wide selection of cupcakes that are all delicious! Quick and easy service plus an amazing product! -
Quality of service
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Katy Sent on 09/19/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
You guys were great and very attentive, exactly what someone would be looking for during a wedding planning process!You guys were great and very attentive, exactly what someone would be looking for during a wedding planning process! -
Quality of service
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Ciara Sent on 01/24/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Professional service, delicious cupcakes!Professional service, delicious cupcakes! -
Quality of service
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User1853927 Sent on 10/08/20144.9 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
We did wedding cupcakes and they were delicious! They were delivered on time and looked beautiful!We did wedding cupcakes and they were delicious! They were delivered on time and looked beautiful! -
Quality of service
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Samantha Sent on 09/18/20174.8 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Ordered our cupcakes for our reception a month or 2 before the big day. Unfortunately, when my husband went to go pick them up, they completely forgot our order. Sounds horrific, right? Well, I must say, they felt horrible and corrected their mistake immediately and very fast, might I add. They even delivered free of charge and apologized. Accidents happen. I think it really said a lot about the company with how fast and professionally they corrected their mistake. They looked great and tasted delicious. I'd recommend them whole heartedly. One of my favorite cupcake places ever.Ordered our cupcakes for our reception a month or 2 before the big day. Unfortunately, when my husband went to go pick them up, they completely forgot our order. Sounds horrific, right? Well, I must say, they felt horrible and corrected their mistake immediately and very fast, might I add. They even delivered free of charge and apologized. Accidents happen. I think it really said a lot about the company with how fast and professionally they corrected their mistake. They looked great and tasted delicious. I'd recommend them whole heartedly. One of my favorite cupcake places ever. -
Quality of service
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Bethany Sent on 09/29/20174.6 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We loved the cupcakes and so did our wedding guests. We got a lot of compliments during the reception. In addition, we were late for our tasting because we remembered the wrong time. The "cupcake planner" was about to leave, but stayed when she saw we'd arrived. We felt terrible for our mistake, but she worked with us no problem!We loved the cupcakes and so did our wedding guests. We got a lot of compliments during the reception. In addition, we were late for our tasting because we remembered the wrong time. The "cupcake planner" was about to leave, but stayed when she saw we'd arrived. We felt terrible for our mistake, but she worked with us no problem! -
Quality of service