The Sugarplum Cake Shoppe Reviews

77 | Colorado Springs, CO
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77 Reviews for The Sugarplum Cake Shoppe

Recommended by 92%

77
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4.6 out of 5.0
  • Quality of service 4.7
  • Professionalism 4.6
  • Flexibility 4.7
  • Value 4.7
  • Average response time 4.3

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  • J

    Jenifer · Getting married on 10/04/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Absolutely amazing! We ordered a beautiful 3-tier Tiffany blue wedding cake with only about a month of notice. Sugarplum was able to fulfill my order (even though it was so last minute) and it was everything I could have ever dream of! It was phenomenal and all of our guests loved it! We will definitely be back in the future. Thanks Sugarplum!!!

    Sent on 05/23/2018
    The Sugarplum Cake Shoppe 4

    The Sugarplum Cake Shoppe's reply:

    Hi Jenifer! We are so glad you loved your cake! We loved making it and being a part of this special day. We look forward to seeing you again :)
  • Cassie

    Cassie · Married on 09/06/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Great Wedding Cake!

    The Sugarplum Cake Shoppe made our wedding cake and it was excellent. The staff member who helped us create our cake design understood exactly what we were visualizing. We really loved the way the cake looked.

    We also asked for a small gluten free cake because I have some relatives and friends with gluten allergies. It was inexpensive, pretty and it tasted decent.

    I also recommend you try out their lemon cake options. We had so many guests asking for leftover cake!

    Sent on 11/02/2018
    The Sugarplum Cake Shoppe 5

    The Sugarplum Cake Shoppe's reply:

    Hi Cassie! We are so happy that you loved your cake - it was beautiful! How fun your guests loved the cake so much they were asking for leftovers...that's awesome! We are so glad we got to work with you and we wish you both all the very best! Thanks so much for your review!
  • A

    Angela · Married on 08/18/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Love love loved my cake, I was super worried the cake wouldn't be moist and it was, and the best cake I've ever had! The details were amazing it looked amazing and tasted amazing!

    Sent on 08/19/2018

    The Sugarplum Cake Shoppe's reply:

    Hi Angela.... We are so glad you loved your cake and it was as delicious as it was beautiful! Thank you for letting us be a part of this special day!
  • Ksuhr

    Kristin · Married on 08/05/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Beautiful, detailed, and delicious!

    Sugarplum Cake Shoppe did an amazing job! The tasting was fun and we didn’t feel rushed or pressured. Everything was so delicious it was hard to choose in the end. Our wedding cake was gorgeous and the colors matched the swatches we gave them so well! They also worked with me in secret to make a groom’s cake in the shape of a tank. They did a great job on all of those details. Everyone we worked with was friendly and professional and it was nice that we could also rent a cake stand so that we didn’t have to buy one.

    Sent on 11/17/2018

    The Sugarplum Cake Shoppe's reply:

    Hi Kristin - thanks so much for your review! We loved working with you on the surprise groom's cake and your beautiful wedding cake. We wish you both all the very best!
  • B

    Beth · Married on 07/28/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Our experience with the Sugarplum Cake Shoppe was quick, easy, and very pleasant! The staff were all very kind and responsive to our needs. Our three-tiered cake and French Macarons were absolutely stunning, delicious, and exactly what my husband and I envisioned! I will be stopping in for more treats soon!!

  • K

    Kate · Married on 07/07/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We searched long and hard to find a bakery that made beautiful cakes that also tasted good...and we knew we had found it when we got to Sugarplum. The entire staff was so helpful and accommodating, and our guests raved about the cake. It was absolutely delicious, and our cake was 100% exactly what we wanted. Could not have been happier!

    Sent on 09/23/2018

    The Sugarplum Cake Shoppe's reply:

    Hi Kate! We are thrilled that your cake was exactly what you wanted and your guests enjoyed it as well! Thank you for taking the time to leave us a review and your kind words - we wish you both all the best!
  • T

    Taylor · Married on 07/06/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The cakes we had for our wedding were SOOOOO good. We had a four tier and a grooms cake with a green bay logo, that Nicole hit out of the park! Thank you Sugarplum for your excellent service and product. You made our wedding so special!

    Sent on 07/19/2018

    The Sugarplum Cake Shoppe's reply:

    Hi Taylor - thank you so much for your kind words! Our baking and decorating team loved working on your beautiful cakes and are so glad everyone enjoyed them so much!
  • L

    Lynette · Married on 04/28/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Highly recommend! The team there can make anything you want come to life, simply amazing! And at an extremely affordable price! Look no further if this shoppe is anywhere near geographical radius!!




    Sent on 05/02/2018
    The Sugarplum Cake Shoppe 6

    The Sugarplum Cake Shoppe's reply:

    Hi Lynette - We loved working with you and are so glad you loved your cake! :) Thanks again for choosing us to be a part of this very special day!
  • H

    Heather · Married on 10/08/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Sugarplum Cake Shoppe was amazing! The bakers were wonderful in helping us design our cake and it was not only beautiful but delicious! I plan on using Sugarplum for all my bakery needs in the future.

    Sent on 11/27/2017

    The Sugarplum Cake Shoppe's reply:

    Oh, we are so glad you loved your cake! We loved working with you and look forward to seeing you back at the bakery!
  • V

    Virginia · Married on 10/07/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Sugar Plum created a personalized flavor for our small (wedding party) cake. It was both delicious and beautiful. Thank you!

    Sent on 04/17/2018

    The Sugarplum Cake Shoppe's reply:

    Oh wonderful - we are so glad you loved it. Thank you for letting us be a part of your special day!
  • H

    Heather · Married on 10/03/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Best experience with getting a cake I have ever had! It was beautifully decorated and tasted fantastic. The kind people at the bakery were super helpful and willing to work with us for our design!

    Sent on 10/25/2017

    The Sugarplum Cake Shoppe's reply:

    Hi Heather! We are so glad you and Joshua had such a great experience. We loved working with you on your cake design!
  • L

    Lynne · Married on 09/09/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Amanda and Sugarplum Cake Shoppe created a beautiful and delicious cake for our September wedding. The cake was decorated with leaves - perfect for fall. The flavors we chose - yellow cake with chocolate ganache filling, and spice cake with cream cheese filling - were out of this world! Thank you for helping to make our day special with a special and delicious cake!

    Sent on 09/18/2017

    The Sugarplum Cake Shoppe's reply:

    Hello Lynne! We are so glad you loved your beautiful fall cake! Thank you for your business and your kind words. We loved being a part of your special day!
  • G

    Gabby · Married on 08/10/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Amanda from Sugar Plum is amazing! She took my Pinterest ideas and made it into this beautiful cake! My wedding cake turned out even better than I could have imagined. Not to mention that it tasted fantastic! I would definitely hire Sugar Plum for your wedding cake because they create such beautiful work and do not disappoint!

    Sent on 09/09/2017

    The Sugarplum Cake Shoppe's reply:

    Hi Gabby! Thank you so much for your kind words....we LOVED making your beautiful cake and being a part of your special day!
  • K

    Katrina · Married on 07/01/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Loved our Cake! Gave us two tastings and made the whole process super easy. The cake was EXACTLY what I imagined and their cheesecake Grooms cake was the talk of all the guests.

  • B

    Barbara · Married on 06/24/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Amanda did an amazing job on our cake! We found this neat design (a white cake with a large autumn tree) on Pinterest that I showed Amanda during our cake testing. She expressed how excited she was to make this cake. She called me the week before our wedding to let us know that she already had called our reception vendor to set up a time to deliver the cake. I loved how well she communicated with not only me, but with our reception vendor! When I arrived at the reception location, my husband (!) rushed me over to the cake. Wow! It was fabulous! It looked just like what we wanted and it tasted AMAZING! Everyone went on and on about how good the cake was! Lucky for us, we have some extra that we get to eat over this next week :)! Future brides: If you want a perfect cake with no extra stress, this is the place for you!

  • K

    Kerri · Married on 08/27/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Amanda was wonderful to work with and made us a beautiful custom design based on our wedding theme. The sketch was perfect and the actual cake looked almost identical.

    Amanda has worked a lot with the venue and my DOC, so delivery and set up was a very smooth process.

    Oh, and the cake was delicious too!!

  • EliciaandJohn

    Elicia · Married on 08/13/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The reason Amanda has 5 stars is because she knows what she is doing. Our cake was the biggest hit, every single person who had cake said it was the best tasting cake they had ever had. She kept my design simple per my request, she made it tall like I wanted and it was classically perfect.
    You will love what she can do for you, plan ahead! it is worth it.

  • H

    Heather · Married on 07/16/2016

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Amanda designed a beautiful wedding cake for us even though we didn't really know exactly what we wanted. We had a great experience choosing the cake flavors. They were all delicious!

  • K

    Kathay · Married on 10/03/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The ladies there were super nice and I was so glad we did a tasting. We would have picked totally different stuff had we not gone in and stuffed ourselves with sugar. (Anything would have been good but...the peanut butter and chocolate was very popular.)
    They created something totally unique and adorable for our pirate wedding and, from what I hear, it went over very well! It was ALL gone. As a secondary surprise, we discovered that our topper was also a rice krispie treat! We ate that for days and it was delicious. Everything was edible on our cake and we were finding details later that we never even noticed. I hope to go back for our anniversary and get another cake!

  • J

    Jennifer · Married on 10/02/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Our experience with Sugar Plum Cake Shoppe was awesome from start to finish. For the cake tasting we brought 4 people with us and Amanda had a plate for each one of us with a bunch of different flavors. They have amazing customer service and extremely good tasting cake. When we saw our finished cake for the first time at the reception we were so excited. It was gorgeously decorated and just what we wanted. Also the person who set up our table did a really good job too. I would definitely recommend this cake shop to anyone. We had a couple bad experiences with other cake shops and by far this one "takes the cake" for the best.

  • S

    Sarah · Married on 09/19/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Amanda and Sugarplum Cake Shoppe completely exceeded my expectations for our wedding cake! We chose a square buttercream design with silver dragees and it just looked so perfect - much better technique than any other shop we looked at in the area. The cake tasted fantastic, and our guests loved it!

  • User5484411 · 2+ years ago

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Superb service, great flavored- well blended choices.

  • A

    Allie · Married on 08/01/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Amanda did a wonderful job on our wedding cake. She was helpful with making sure we got exactly what we wanted. The flavors were so delicious and cake was beautiful. She made exactly what we were hoping for. I would Highly recommend the Sugar Plum to anyone looking for a tasty and great looking cake!

  • J

    Josh + Heather · Married on 07/26/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Amanda and her staff made the perfect wedding cake for us! We had a unique theme that we wanted her to incorporate for our cake with cupcakes, and she was so easy to work with, letting us do whatever we wanted to do! She went out of her way to make sure the colors matched exactly with our wedding colors, let us choose several different flavors for our cupcakes, and even let us borrow some of her set up materials to present the cake nicely! It turned out beautiful. This was one of our favorite details to the wedding - and our guests absolutely loved the taste!

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