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The Stonebreaker Hotel & Barn on Markham Hill Reviews

The Stonebreaker Hotel & Barn on Markham Hill

The Stonebreaker Hotel & Barn on Markham Hill

Fayetteville, AR
4.2 out of 5 rating, 22 Reviews
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Reviews

4.2 out of 5 rating
4.2 out of 5 rating
22 Reviews
84% recommend it
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    4.2 out of 5 rating
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Awards

22
  • Paige
    Paige A. Sent on 01/17/2020
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    Family Christmas Party

    we had an amazing experience at Pratt Barn for our family Christmas!
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    Greg A. Sent on 01/02/2020
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    Pratt Place Barn

    We had a large family Christmas party and the Barn was perfect for us. Great atmosphere and the staff support was great too. We will definitely go back!
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    Crystal A. Sent on 01/02/2020
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    Amazing venue with great space and beautiful scenery.

    We had our annual family Christmas party at Pratt Barn this year. It was amazing. Great space and beautiful scenery. Overall great experience. I would highly recommend this venue to those looking for simplistic beauty.
  • illustration stars

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  • J
    Judy W. Sent on 12/19/2019
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    Personal service

    The entire staff at Pratt Place Inn was silently involved in making the wedding perfection. They never interrupted, however we had everything available before we knew we needed it. They are professionals and extremely kind and patient. We absolutely loved being there and highly recommended for any event.
  • H
    Hope H. Sent on 12/20/2019
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    Pratt Place

    Pratt Place is a really gorgeous venue. So unique and the perfect location, it feels like a destination wedding but you’re in the middle of Fayetteville, and they are super easy to work with. I’ve been in weddings here, company holiday parties, and I’m about to use it for my sister’s baby shower. It’s a hidden gem!
  • B
    Brent H. Sent on 12/19/2019
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    Wedding and reception

    Wonderful to work with. They have a wide range of referral options. The staff was very helpful and went above and beyond to make our day amazing. We stayed the night and I highly recommend it. The rooms are so beyond amazing. Breakfast delivered in the morning was a sweet personal touch.
  • mario
    Mario Sent on 07/13/2019
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    Terrific Venue

    We booked this venue more than a year out of our wedding date and although some staff changing occurred the venue still remained professional and assisted with everything we asked and needed from them even up to a week after our event.

    Jeremy, Garrett, Danny and Caitlin were all very professional and super helpful.
  • L
    Laura S. Sent on 12/19/2019
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    An amazing venue - we're so glad we chose Pratt Place

    We had our wedding and reception at Pratt Place, and it was awesome! Caitlin, the manager was very professional and a huge help. Her staff were always polite, prompt and ready to do whatever they could to make our special day perfect. Our guests still talk to us about how nice Pratt Place was!
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    Ivone H. Sent on 12/25/2019
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    Perfect place for any event

    I love Pratt Place Barn! Not only is the location breathtaking, but the venue is gorgeous and the staff unbelievably kind and helpful. I hosted a NYE party there for over 200 people and the staff at Pratt made sure I had everything I needed and were incredibly professional. I recommend this venue to everyone, regardless of the size of your wedding or event. Pratt is the perfect place.
  • User1989526 Sent on 12/30/2014
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    Pratt Place has made wedding planning so easy. I am getting married there but live out of state and their pictures, responsiveness and going the extra mile have made them simply the best! And, they offer table and chairs rentals so I don't have to find vendors for that as well.
  • Amanda115
    Amanda Sent on 07/26/2014
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    This was absolutely the perfect venue for our ceremony and reception! The staff was absolutely spectacular and service oriented. We reserved and booked everything we needed from them, and then they went above and beyond to give us more, more, more! At no additional charge! I definitely recommend using this place fore ANY event you choose. Sharon
  • mrn04
    Megan Sent on 10/28/2009
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    The Pratt Place Inn & Barn was the perfect venue for our ceremony and reception! They even let me come up to the Inn before the wedding took place to take some bridal shots and allowed me to use one of the empty guest rooms to change in. They also allowed my bridesmaids and I to get ready in one of the rooms on the wedding day and to take pictures in the Inn before the ceremony. The boys were able to get ready downstairs before it started as well. The Inn Keepers are super helpful, and the owners of the property are spectacular to work with! We have become great friends with the owners, and I would recommend the barn or inn to anyone planning a wedding. Our wedding theme was fall, with leaves and twigs everywhere, and the barn was the perfect location for such a wedding. There is lots of room for parking, and our guests really enjoyed the wedding and atmosphere. Bathrooms are located inside the barn, and there are also several kitchens for catering and hiding those extra decorations and such. The location doubles as a reception site as well. Also amazing is the fact that 20 tables and 120 chairs are included in the rental fee. A+++ You have to have your wedding here!
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    Gabrielle Sent on 07/28/2015
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    Pratt Place Inn and Barn was so professional and helpful. Their Magnolia Dining room was perfect for our small reception. We used their chairs and tables which they set up for us. The employees helped us from booking the venue to the day of, they even lit our 50 + luminaries before guests arrived for the reception. The dining room booking was for all day so we could set up during the morning and stay there until time for photos. We even had access to the dressing rooms. Since our ceremony venue charged us by the hour, it was nice to pay a really reasonable price for use of the venue all day. The room was gorgeous and I couldn't have asked for a better place to celebrate our marriage.
  • User1044064 Sent on 12/13/2012
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    I had my wedding at Pratt Place back in April, and it was the perfect venue! Pratt Place is well known for its Barn, but I chose an intimate ceremony and reception at the Cottage. I wouldn't change a thing about the space. There was plenty of room in the front yard for an outdoor ceremony (I had around 50 guests), and the house provided so much character, we hardly had to do any decorating. I would definitely recommend this space for other brides!
  • K
    Kim Sent on 12/28/2010
    4.7 out of 5 rating
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    Nov. 20, 2010
    Our daughter and new son-in-law held their wedding reception in the newly refurbished barn behind the beautiful old Inn. Although a little pricey for our budget... They still offered the most "bang for our buck" as compared to so many other local venues. They allowed use of our own caterer, bartenders, liquor supply, etc. They worked closely with us to accommodate our every whim within reason ; ) The rooms in the Inn are large, lavish yet comfy and beautifully adorned. The staff is WONDERFUL! Charming, peaceful, a "hidden gem" just outside of the University of Arkansas campus and near famous Dixon Street for fine dining and musical delight! Ask for Rachel Kirksey if you are planning an event at the Inn or barn. She is delightful! Sincerely, Kim n Ralph Emery
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    Tara Sent on 07/19/2010
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    The staff at Pratt Place Inn and barn was nothing short of phenomenal. The space is beyond beautiful and we got everything we wanted in a wedding venue. We rented the entire inn and barn, staying there Friday and Saturday night and having the barn Saturday at 8am through Monday at noon. Our vendors had plenty of time for set up and break down, and the event was really and truly beyond amazing. They could use someone who is meant to be an "event planner" who is just there at your event all night, almost helping run it for you, and I think they could make a killing offering someone like that to a wedding package. Just to be clear, I mean someone who is almost like a wedding or even planner. This isn't something that was *missing* that they should be offering, but something that I think they'd make a killing if they did offer it.
    We loved Paul and Jacob and Isabella and Rachel and Sharon so much. The Archers are very wonderful people. The only thing that would make me change this review is if I don't get my deposit back :-)

  • User1176752 Sent on 05/28/2013
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    We had a wonderful wedding at the Pratt Place Inn. Gabriella was helpful . The staff including Josh, was wonderful. It was expensive , but the venue was beautiful and everyone had a wonderful time.
  • User1106973 Sent on 03/11/2013
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    This venue was gorgeous! The staff was so helpful in accommodating mine and my family's needs! We were able to relax on the wedding weekend and not stress at all by having everyone in one location (at the Inn). I highly recommend it. It made for a beautiful wedding in the barn and for beautiful wedding party photos as well! We also had the wedding in winter and the barn's heating was perfect.
  • S
    Sara Sent on 03/30/2017
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    The Pratt Barn and Inn is a beautiful piece of property. However, what you get for the price is just that; the piece of property. It's ran like a mom and pop shop instead of a professional wedding venue. The staff was incredibly unresponsive and often times never gave consistent information. I hardly saw anyone on site to help us with logistics or maintenance. We had rain during the ceremony and the we had several leaks throughout the barn and nobody was there to help clean it up. I did not want a DIY wedding but because of this venue, it turned into the most expensive DIY wedding. I wouldn't recommend this place until it is ran by a professional company. It has all the potential to be amazing with the right management.

    The Stonebreaker Hotel & Barn on Markham Hill's reply:

    Sara,

    I was so disheartened to read your review and the experience that you encountered on the most important day of your life. Unfortunately, the company and staff went through significant growing pains when the property was transferred to new ownership. We have all new staff and expectations now, and while I know we cannot have a redo of your wedding day, if you reach out to me personally I would love to offer you a discount to come stay in the hotel for your upcoming anniversary this weekend.

    Again, I can't apologize enough that your expectations weren't met and I hope to hear from you shortly!

    Caitlin Padilla
    General Manager
  • Rachael
    Rachael Sent on 12/15/2016
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    AVOID PRATT PLACE INN. The previous owners but the new management is completely incompetent. Upon arriving to the Inn, they wouldn’t let me check-in because they said that I hadn’t paid yet, when the original owners told me that I had to pay upon reserving each room because it was a football weekend. I couldn’t get them to help with getting Internet access to check the bank information because ‘I wasn’t staying there.’ They finally let me into my room so I could put my wedding dress, etc. up after my husband gave them his card and said that he would cover it. They asked my whole family for payment, so my grandmother and mom ended up giving them their cards too EVEN THOUGH HE HAD ALREADY GIVEN THEM HIS CARD. They harassed everyone on my rehearsal wedding day, my wedding day, and after for payments even though it had already been taken care of. THEN after everyone got home, they charged my mother for two rooms, when it should have been one. They charged my grandmother for four when they should have charged her for only one. They tried to charge me double what they had quoted me in the reservation that I had made with the original owners. They promised a rollaway to my family from England, as they do to all of their guests and they did not deliver. The bathroom of my mom’s room became locked from the inside at one point, locking her out of all of her essentials to get ready for the wedding on the day of because they didn’t have a key to it! I had phone calls on my honeymoon from crying family members because they had each been overcharged and they were near over drafting. I had to write them two e-mails on my honeymoon, the week that I got back [THANKSGIVING] and over a month later it is STILL NOT RESOLVED. I have yet to receive my security deposit of $500. They were impossible to work with and the inn keeper, Grace was incredibly rude the entire wedding weekend.
  • User2066728 Sent on 03/14/2015
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    I have lamented the fact that I did not look at more reviews last year prior to booking the Barn for my daughter's wedding; maybe it would have saved us a lot of heartache, anguish and disappointment throughout 2014, hindsight is 20-20! So, for those of you looking to rent the Barn for your loved one's wedding or other event, PLEASE heed this review! Be careful, be very, very careful! We rented the Barn in January 2014 for a 12/31/2014 wedding. From the beginning we had several issues: 1) In our initial meeting, several things we were told, changed later, for which we told we must have "misunderstood". In our opinion, there was no misunderstanding! 2) One of our payments (a check for $800.00) was lost, in which we were told it must have been stolen in the mail and to simply write another check! Keep in mind, I actually hand-delivered the payment to the Inn, received a written receipt and received an emailed receipt AND they were not even aware of the lost check until I asked them why it had not been deposited because it had not cleared my bank account! Maybe this is one of the many reasons they had to file for BANKRUPTCY January 15, 2015!
    3) After reserving the Barn in March for a "walk-through" rehearsal and paying the $100.00 to do so, my daughter was left a message on her phone in August, stating that the Barn had been rented for another event and that we would not be able to do our rehearsal in the Barn! She was NOT told that this was a possibility at the time of making the reservation! At the very least, in our opinion, they should have offered us the site at full price before booking another event-VERY BAD business practice! Unfortunately, I do not have room in this review to list other issues we had...but if you are considering Pratt Place for your event, I sincerely and whole-heartedly caution you! I will NOT ever recommend Pratt Place Barn to anyone and please remember, that they did file for Chapter 11 BANKRUPTCY January 15, 2015!
  • C
    Christina Sent on 07/12/2011
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    I recently had my wedding at the Pratt Place Inn and was promised numerous things by the Inn's staffer on several occasions. After a staff change, I brought up what the last Innkeeper had promised and wasn't told anything different.
    Wedding day came, a/c was not working, trash had been left behind by the wedding the night before, staff seemed completely clueless to anything around him. The kitchen at the Inn is an unfinished mess, cake and decor was left behind from previous wedding(s), the refrigerators were packed to capacity so our caterers had to be creative with keeping things cool. The Barn on the property had a wedding the same evening and they started STEALING our food items out of the kitchen. Very poorly organized.
    One of the things we were told, we'd have the Inn until 6am the following morning...but at 10:30pm, a staffer approached my mother, informing her we had an hour and a half to remove our items from the Inn. We had a later evening wedding, beginning at 7:30pm, and by the time we'd cut the cake, guests were helping pack up tables and chairs.
    Another promise not kept - we rented a room because they assured us if we did, we could open the sitting areas and parlors for use during the wedding. False. They were roped off and we were told only guests staying at the Inn could use them.
    After a long night of frustration, we retreated to our room. It was so uncomfortably hot, we complained 3 times before the Innkeeper brought us a portable a/c unit for our room and admittedly, he didn't know how to hook it up. We gave up and just left at 7am sharp, with the room hotter even than when we first checked in!
    I wrote the Inn and asked for a refund of the ROOM ONLY. They declined. Our only option was to stay another night there so they could show us "4 Diamond Quality." We declined because we experienced first hand what a disgrace this Inn is. DO NOT STAY HERE. DO NOT GET MARRIED HERE. DO NOT TRUST THESE PEOPLE! Awful, unfriendly and uneducated staff. It's unfortunate I cannot re-do my wedding, don't make the same mistake I did!

    The Stonebreaker Hotel & Barn on Markham Hill's reply:

    Dear CtinaWatson,

    Thank you for your feedback regarding your event and stay at Pratt Place Inn. We want each of our guests to have the best possible experience during their stay. I sincerely apologize for the defective air conditioning unit in your room. As a historic building, we are constantly doing our best to keep up with maintenance.

    I am surprised to hear that our staff did not immediately respond to your complaint about the trash from the previous wedding. At times, it is difficult for our overnight staff to gauge the trash outside from a previous event until the next morning, when the sun is up. Our staff is always prompt to correct any error of foresight from the night before.

    I would also like to apologize for the miscommunication from our previous staff. At Pratt Place Inn, we pride ourselves on training each Innkeeper to ensure consistency of information. Per our contract, there are certain areas reserved for guests only, and you received and signed this document upon your reservation. We have the utmost respect for our guests, so we must hold to certain curfews for events in order to ensure each of our overnight guests has a pleasant, quiet night’s sleep.

    We hope each guest has a satisfying experience at Pratt Place Inn. On the rare occasion our guests do not feel their stay met their expectations, we seek another opportunity to show the customer service and luxury of our Inn. Thank you again for your feedback.

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