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The Starline Factory Reviews

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Reviews

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    Sarah Sent on 11/20/2024
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    Starline November Wedding

    The staff at Starline was AMAZING and worked so hard to make our day perfect! I am so lucky we went with Starline - we received compliments all night and hope to come here for a wedding ourselves as a guest. Josie and the staff were more helpful than I could’ve ever imagined between the millions of questions we asked to making sure the day ran smoothly and making sure ourselves and our guests were taken care of. The team was phenomenal and I don’t know how the day would’ve gone on without them!
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    Meaghan Sent on 03/09/2024
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    Amazing!

    Everything from the beginning of my planning process to the end was truly amazing with the starline, In the beginning I worked with robi and then Josie took over closer to the end of my planning and they were both amazing. Staff was amazing on our wedding day and food and our venue room came out amazing and brought my vision to life! Clean and welcoming venue.
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    Josh Sent on 01/14/2024
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    Great staff and beautiful venue

    The whole staff was so accommodating and went out of their way to make our evening special. We will definitely be coming back for future dinners and nights out. I can't thank Josie and her staff enough for their help!
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    Carissa Sent on 12/19/2022
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    Easy to work with and very flexible!

    We had a magical wedding at Starline! From planning to execution, we had an easy time getting everything planned with our wonderful coordinators. Highly recommend this beautiful and unique venue!
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    Brandy Sent on 12/06/2022
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    Amazing!

    The Starline Factory was 1 of 3 places we had chosen to look at for my daughter's weeding this past July. It was the 1st stop on our list. After meeting with Robie & getting a behind the scenes look at all that was offered, we NEVER went to look at the last 2 remaining venues. Robie & her Team are truly what made our daughter's wedding perfect!!! Perfect in every way!!! All the chaos on wedding day, they made sure that every last detail came to life, they didn't miss anything!!! Thank you! Thank you! Thank you, for all the wonderful memories, it was a magical day!
  • Brenda
    Brenda Sent on 04/18/2022
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    Perfect Venue

    We got married at the Starline on NYE last year and it was an absolute dream. They were so flexible with us regarding sudden number changes with Covid and were willing to work with us through our options. The day went by exactly as planned and Robbie helped to keep us organized and answered any questions we had. We used the Ferris room and it was stunning. The perfect size if you have a bigger wedding, or if you have a medium-size one and want to spread out a bit more. They handled everything and we are so thankful!
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    Briana Sent on 02/05/2022
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    It was truly fantastic!

    We really loved having our wedding at the Starline factory! It is a beautiful venue with great staff, service, and professionalism. Would definitely recommend!
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    Sylvia Sent on 01/06/2022
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    Amazing experience and beautiful venue

    Couldn't be happier with having our wedding at Starline Factory. We held our ceremony in their Chapel Room and had our reception in the 1883 Room. The venue was beautiful and everything was so easy! The venue includes the food, drinks and cake in their packages. We really didn't have to stress about anything. Also, Robie was so great to work with. She really makes everything so easy!

    We go so many compliments from our guests about how beautiful the venue is and the great food! I would highly recommend Starline Factory!!
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    Janette Sent on 06/21/2021
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    Best Day Ever

    I searched long an hard for a venue that was rustic but not just an open warehouse and when I found Starline Factory I knew it was exactly where I wanted to get married. I have received so many compliments on how beautiful and unique my venue was! I worked closely with Robie and she was so accommodating to all of my questions and requests and gave me the option to customize so much! She always responded in at timely manner! The food was amazing, all the guests thoroughly enjoyed their meals! My wedding was the best day every because of the staff at Starline Factory. They were VERY accommodating and kind for when my fiance and I had to change our date due to Covid. I couldn't have asked for a better experience. I would HIGHLY HIGHLY recommend this venue!!
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    Samantha Sent on 11/20/2020
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    So helpful and flexible

    getting married during a pandemic is hard, but the team at Starline Factory were nothing but supportive and flexible. They helped make the best of the worst and the end look was stunning. I would recommend this venue to any couple looking for quality experience!
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    Jackelyn Sent on 10/19/2020
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    5 stars for Starline Factory!

    Our wedding was very special and unique at Starline Factory on October 3rd. We can't say enough good things about the staff, Josie & Robie, and of course the breathtaking building. We will be back again to visit for dinners and art shows. 5 stars!
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    Jenn Sent on 08/16/2020
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    Perfect Day!

    Just had our wedding at the Starline Factory. It was wonderful and exceeded all of our expectations. We were originally going to get married in April but because of covid we decided to postpone.

    Both Josie and Robie were wonderful to work with. They accommodated all of my requests. They made the process seamless and put our minds at ease with their covid practices.

    I couldn’t be happier with the results and can not wait for the opportunity to visit them again!
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    Ashley Sent on 11/07/2019
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    Starline Factory

    I loved the people I worked with at the Starline. The people I worked with at the beginning were great. Unfortunately they weren’t still there when I actually got married so I didn’t really work the others that helped on my wedding day as the ones before. Everything turned out great and food was good
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    Dana Sent on 11/06/2019
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    Best day EVER

    I couldn't be happier with our choice to use Starline. It was the BEST decision that was made for our wedding. The day went by flawlessly and we couldn't have asked for a more beautiful location.
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    Bryce Sent on 10/30/2019
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    Flawless service. Amazing people

    Awesome venue. Amazing service and value. Loved every minute. Wedding day was perfect. Great staff
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    Mark Sent on 09/15/2019
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    Beautiful space and great service!

    We couldn’t have asked for a better venue. Starline was professional and easy to work with through the entire process. As an architect, this was exactly the setting I was looking for to blend my wife’s rustic tastes with my desire for a building with an exciting character. The exterior of the building has beautiful brickwork with ivy grown walls and the interior is striking with the original heavy timber framing, exposed brick, and the salvaged artifacts from the factory make this space one of a kind. In addition to the aesthetic of the venue being able to have the catering, linens, dinnerware, cake, and bar service all in house made the planning process so much easier. We even had them provide lunch for our bridal party day of the wedding, which was reasonably priced and delicious. The venue has a day of coordinator who helped ensure things stayed on time and went smoothly. We received so many compliments and would highly recommend the venue for weddings, other private events! We want to extend a special thank you to David and Virginia for helping make our day so perfect.
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    Holly Sent on 06/18/2019
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    Highly Reccomend!

    David and his team were wonderful and went above and beyond in every way to make our day perfect. We have received so many compliments from guests on how beautiful and unique the venue was, how good all the food was- cocktail hour hors d'oeuvre , served dinner and late night snacks and how the bar never had a line. We used the chapel for our ceremony, the 1883 room for cocktail hour and the Ferris Room for our reception and we loved that we had the whole side of the building to ourselves and 2 bridal suites. We highly recommend getting married at Starline!
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    Taryn Sent on 06/25/2018
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    My wedding was on 6/23/18 and it was absolutely amazing. I worked with David for mostly everything throughout the whole year and a half. David answered all of my emails in a very timely manner and was wonderful with everything we needed or wanted. The morning of when we got there our room was ready and they came in with any food or drinks we had ordered a head of time. All of the staff was very friendly and the FOOD WAS AMAZING! Wedding food is never that great but everyone loved the food. As we took pictures David walked around with us and held a plate of appetizers since we were missing cocktail hour. The venue in itself is absolutely beautiful. After the wedding we didn’t have time to grab all of our stuff that was left in the bridal suite or the reception cause we had a bus coming for everyone. David let us come back 2 days later to grab everything and the staff had brought everything downstairs from the bridal suite including my veil and valuables and all our reception stuff into one place in the bins we brought them in we didn’t even have to clean any of it up. It’s very hard to find a venue what you would trust with your personal belongings sitting there for 2 days. ABSOLUTELY AMAZING!!! I would recommend to anyone that they have there wedding here. I can’t say how much we loved our venue. Thanks Starline Factory for making this Bride and Groom happy with our special day!!
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    Kimberly Sent on 04/09/2018
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    From the first meeting to the end of our reception we had a fantastic experience working with and celebrating with the Starline Factory. Everyone was very accommodating and respectful of what we wanted and envisioned for our big day. When the day finally came it was better then we could have imagined. The atmosphere was gorgeous, the food was delicious, the bar service was right on spot and all the servers and staff the night of were great. This venue is extremely reasonable priced and worth every cent and more!
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    Lauren Sent on 01/05/2018
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    The moment Jake and I step foot into the Starline Factory we knew this is where we would say "I Do". We ended up booking the venue about 18 months ahead of time. At the time of booking the coordinator we worked with made it a very simple and straight forward process in reserving our date and putting down a deposit. When we got about 8 months out ( this is when we were told to contact Starline again) - we had learned that the original coordinator that we had worked with was no longer there. This obviously made us very nervous as we discussed details with this prior coordinator and no one else. However, when we met David all of our worries went away and he honored all prior agreements per our initial visits and deposit! We cannot say enough about how accommodating David was from; from menu planning to last minute head count changes he really made us feel like no concern was to big or small for his attention. He was calm, professional and really made the "planning" more enjoyable for Jake and I. Our day turned out amazing! Your guests will be wowed at the sight of the venue, but once inside and enjoying the drinks, appetizers and dinner they will continue to say great things! Our dinner was fabulous and went oh so smooth! We had a buffet style with salads served to the guests at the tables (great touch) but that did not make it feel any less elegant than what we had set out for. The catering staff are very attentive and polite! Again, we want to make a shout out to David, you really were a joy to work with! Thank you so much for helping make our day one we will never forget!
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    Sarah Sent on 09/21/2017
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    We had our wedding here on 9/3/17 in the 1883 room. I knew when I walked in the very first time that I was going to book it that day. The ambiance is breathtaking. It’s unique and absolutely beautiful with exposed brick, big windows, hanging lights, and natural light during the day. I worked with two great people there (Teresa and Lea) and they were professional, knew their stuff, and friendly. They went out of their way for me more than once. For example: I didn’t like a sign that was hanging by a window and they lowered it; I had a small wedding but they let me request 2 bartenders; my favorite surprise was how Lea herself came out with a server to the area we were taking photos to say hi and bring out appetizers for the wedding party since they were missing the cocktail hour!; and I forgot all about a cake stand until the weekend of the wedding so they let me use one they had on hand and even made it pretty with flowers.
    Throughout the year leading up to the wedding I was a frequent visitor because I was excited to show off where I’d be getting married to everyone who was interested in seeing it. Every time we ate at the Stanchion Pub the staff were a joy and the food and drinks were great.
    I haven’t seen the professional photos yet, but all the pictures from friends and family turned out gorgeous because of this place. And the food!! We did the dinner buffet and it was amazing! I’d order it at an upscale restaurant and be totally satisfied. Everyone loved it. Major props to the chefs.
    The dessert bar was exceptional too. You’d expect cookies and brownies….but instead they had really good tarts, truffles, and all kinds of really pretty and tasty treats.
    The serving staff and bartenders were all pleasant and did great as well. My husband mentioned that at one point in the night, a bartender noticed he didn't have a drink in his hand and had one sent over to him. I’m so grateful that we chose Starline for our special day.
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    Tom Sent on 08/30/2017
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    We were in awe at how beautiful this Reception Hall was. Weeks later, we are still receiving compliments from our guests about how delicious the food was. Organized, timely service. An absolutely gorgeous setting for pictures. The on-premise chapel was perfect. We (the wedding party) cannot begin to tell you how happy we were to chose Starline Factory for a lifetime of memories.
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    Jen Sent on 08/17/2017
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    We held our wedding ceremony and reception at The Starline Factory in The Ferris Room on August 12, 2017, and we had the perfect experience. The venue is absolutely gorgeous, and the staff was so accommodating. I got countless compliments on the food which was cooked perfectly and the gorgeous venue. I would highly recommend The Starline Factory to anyone searching for a wedding venue.
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    Melody Sent on 07/22/2017
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    We had our daughters wedding in June 2017 at The Starline Factory. We would highly recommend this venue. All needs were met. The food was awesome. The factory is beautiful our guest loved the place.
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    Becca Sent on 05/13/2017
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    We just had our BEAUTIFUL wedding on May 6, 2017 at Starline. The food, venue, people... EVERYTHING was perfect. For a week I cried because I was so lucky to be able to have our wedding here. We highly recommend this venue for weddings!
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    Colette Sent on 06/18/2016
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    Starline Factory is the ideal wedding Amdahl reception venue.
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    User1700725 Sent on 07/08/2014
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    The Starline Factory is a hidden gem! Selecting it as our wedding venue was the best decision. The event coordinator, Teresa, was very responsive and professional. The venue was ours for the entire weekend and we were able to decorate to our liking! Our guests loved everything about the venue!
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    Megan Sent on 01/16/2013
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    My husband and I are so happy we went with the Starline! It was perfect for our large wedding. The main room is a huge space that allows you to do whatever you want with decorating. There is a patio and also a space outside the main room that allows people to chat in a quieter area. We used this space for cocktail hour. We have heard so many wonderful things from our guests about how much they loved the Starline. The wood beams, exposed brick, and the ivy outside were so beautiful and allowed for incredible photos.
    Throughout the wedding planning process, we communicated with Teresa. In the weeks leading up to the wedding I had so many last minute questions and had to call her often. She was great about returning calls, making me feel like everything was handled, and addressing any concerns I had. The day before the wedding we were able to spend the whole day setting up (which took away the stress of setting up the morning of the big day). Teresa was there to help with whatever we needed and also returned in the morning so my family could do last minute decorating and to make sure everything looked great. She was such a help throughout the weekend. We had hired a wedding planner to help make sure everything ran smoothly, but honestly, Teresa helped us out more than enough where we regret spending extra money on a planner. Another nice thing about the Starline is that you can come back the following morning to clean up rather than having to do it immediately after the reception. We chose to just have our reception there, but it would also be a great spot to have a ceremony as well.. Lastly, the Starline is right next to the Harvard train stop which was so nice for guests coming in from Chicago. I am so happy with the Starline and continue to hear such positive feedback from our guests.
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    Amber Sent on 10/18/2017
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    We booked Starline for our wedding on Oct 7. We had a great experience with them; however, they can be vague sometimes, which can be frustrating. The food was very good! We read a few reviews that the food was not so good and were a bit worried. You do not try their food ahead of time because they do not give you an option to bring in your own vendor; you either want them or you do not. The food was perfect and very good! The venue is absolutely beautiful!! The coordinators were great, but did not seem to want to commit to allowing you to be in any certain area in the venue while other weddings are going on. When we asked if we could take pictures in a common area the response was “Well, this is a common area so there will be other people around and there will be a wedding in the next room at [insert time].” So… no? Yes? It turned out beautiful and we were able to get our pictures done there. We paid for a champagne toast where they put a bottle of champagne on every table. The champagne was not provided. I brought this up to the coordinator the next day and she refunded me right away. Overall, this was a great place and we had a wonderful time! They made sure that any request we had was met to the best of their abilities. I would fully recommend booking here!!
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    Mackenzie Sent on 03/21/2024
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    Wonderful Experience

    All the staff at The Starline Factory were very helpful and made my wedding day a great experience. I personally worked with Josie. She was very quick with communication and always made sure all the details were planned. I would recommend using The Starline Factory to everyone!
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    Amanda Sent on 10/29/2019
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    Steampunk wedding

    This is a gorgeous wedding venue with great prices. Everything turned out great the cake of Julie's cakes was beautiful and tasted great. The only down fall was we ended up having out original coordinator put her 2 weeks in 2 month before wedding, then our second coordinator just left a month before with no warning, the 3rd coordinator had a family emergency on our wedding. The one thing that also kinda made me mad was that they offered a private coordinator that would be there on your wedding day and rehearsal if doing it there but was not offered the services but all and all it was perfect and I'd go there again.
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    Ashley Sent on 06/20/2018
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    We were married in the Helm Room in July 2017, with our reception immediately following in th same room. We worked with David and had a great overall experience. He was very communicative, helpful and helped us stay on our timeline for due dates. We chose to do a buffet and were very happy with the food and so were our guests! We had an open bar package and that went over very well also. All the staff was very helpful before, during and after our big day! The venue is beautiful!
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    Melissa Sent on 06/20/2018
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    Our wedding took place on May 5, 2018, and it was an absolutely amazing day and in part to Leah, Josie, and the team over at Starline Factory! From the beginning, Leah and Josie were so communicative and supportive throughout the wedding planning process. From figuring out our menu items to coordinating the reception schedule, they worked with us each step of the way to ensure that we had all that we wanted! Even when there was a minor mix-up during our menu tasting, they invited us back and we were able to work with Chef Ron to craft our menu to fit the dietary needs of our guests without compromising what we wanted as well. On the actual day of the wedding, everything went off without a hitch! We really couldn't have asked for better service and professionalism.
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    Marie Sent on 10/02/2016
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    We had our ceremony and reception at the Starline two weeks ago, and had a wonderful evening thanks to their service. We worked with Teresa during our planning process; her office staff is small so if you go with them, you might have to follow up on an email or two, but you shouldn't be worried if you don't hear back right away - these guys know what they're doing. I also really felt like they had our interests in mind - they actually talked us out of a late-night snack once we talked through our plans because they thought it'd make us feel rushed. How often do you have a vendor help you spend LESS in the wedding planning process??

    So planning with these guys was great, and once the big night came it was fantastic. The food was delicious, everything ran smoothly, and Joe (who was our point person that night) took great care of us.

    The space is beautiful, the rates are great, and the people will take good care of you. Highly recommend!
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    User2670056 Sent on 07/01/2016
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    As the mother of the bride, I have the pleasure of working the decor aspect of my daughter's wedding. The industrial space of the Starline Factory lends itself to a myriad of decorating options. We enjoyed transforming the Gallery 400 room into the perfect vision of a celebration of love and family and it seemed as if the couple were hosting an intimate dinner party for 150 of their closest friends. Working with Teresa and staff was effortless and fun. The ceremony space was quickly transformed into a beautiful reception space and we never wanted the evening to end. The historic Starline Factory offers many beautiful options to take memorable photographs. This hidden gem in the town of Harvard Illinois is constantly improving and evolving and well worth considering for your industrial chic wedding or party.
  • Emily Kay
    Emily Sent on 10/19/2015
    4.7 out of 5 rating
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    This Venue is incredible! We live in Denver but are both from the Midwest (me being from Northern IL) so we decided that having a wedding near family would be easiest. We booked walk throughs at two places: this one and one venue in Downtown Rockford... Teresa, here at Starline, was quick to respond and was on top of making sure we had all the information we needed before we go the the venue. The other place was rude and it took forever for them to get back to us...
    Our wedding isn't until April and I'm probably driving her crazy with all the questions I have, but Teresa has been great. Friendly, knowledgable, patient and their staff has been very flexible with our catering needs. They worked to fit our tight budget, didn't charge us rental fees, and they are making an incredible brunch buffet for all of us...
    They're extremely reasonable as far as pricing, let's just say, I couldn't have even booked the other venue for the price of my entire wedding.

    If you're looking for a hidden gem and a gorgeous chapel and reception halls, you've definitely found the place here. Another plus is the train stop is right next to this venue, so you and your party can go downtown Chicago if you want! Overall, I've had an incredible experience with this venue and cannot wait for my actual wedding day .
  • S
    Samantha Sent on 12/10/2019
    4.6 out of 5 rating
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    Stunning Venue and great service

    I was pleased with the venue the entire time but about a month before our wedding, my wedding coordinator, who worked for the Starline, abruptly quit without letting myself or my husband know.
    The owners son and a new weddings coordinator stepped up instantly and took on our entire wedding in stride without question. They helped to ease all my fears by meeting with us right away and turned what could have been a stressful situation into a beautiful flawless wedding.
    The only minor issue that was missed it the switch was my request for no garlic in the food due to my allergies. The chef himself on the day of however, personally made me my own plate that was very good!
    The starline staff were all pleasant to work with and professional and my guests loved how unique the venue itself was! The other nice thing with them is that they take care of everything, linnins, drinks, catering, the cake. Part of the reason ours was so excpensive was because we chose a full bar package but it was definitely worth it! Also from a picture aspect of things; there was a variety of different unique and stunning locations to take photos in!
    It’s a little expensive yes but they are well worth it!!!


    Ps Incase your looking for a photographer who knows the best place for photos in the starline, Melissa Emory was amazing!!😉
  • B
    Britt Sent on 08/20/2013
    4.5 out of 5 rating
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    Starline is the perfect destination for any DIY brides or those that love and appreciate its old, natural rustic charm. You can't beat the price, and the building is really just stunning!
  • Heidi
    Heidi Sent on 10/30/2019
    4.4 out of 5 rating
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    Rustic Wedding

    It was a beautiful venue, we received many compliments from the rustic vibes to the delicious dinner. Bartenders were very good too! Only issue was the man and woman we had been working with for over a year were no longer with starline the week before the wedding causing confusion for us with direction.
  • J
    Jordan Sent on 08/21/2016
    4.3 out of 5 rating
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      4.5 out of 5 rating
    My wife and I are incredibly happy with our experience at the Starline Factory. We ended up pushing back our wedding by a full six months, and they were more than willing to help us adjust everything that needed adjusting. The all-inclusive nature of the place was nice too, as it saved us the added trouble of coordinating with extra vendors for food, tables, linens, place settings, etc. They even helped us stick to a reasonable budget. Just about everything went off without a hitch on the day of, and all of our guests loved not only the beautiful venue but the delicious food as well!
  • J
    Jeremy Sent on 11/14/2019
    4.2 out of 5 rating
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    Beautiful venue.

    Starline was exactly what we wanted for a wedding venue. It is gorgeous and had all catering and bar services in house. It also had the size we needed. There are three venues within Starline so finding the perfectly sized space is easy. But this also makes for some limited flexibility day of. The day is very regimented as they have to serve up to three weddings from one kitchen. We also got the feeling that it was slightly understaffed. That has been addressed though by management after discussion between us and them. Other than that, we had an amazing experience there. It was the perfect and beautiful backdrop for our photos. There are so many areas around the building to take photos and even a chapel within, that we were able to do everything on site, making transportation easier.
  • C
    Caitlyn Sent on 01/20/2016
    4 out of 5 rating
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      4.5 out of 5 rating
    Starline Factory was a beautiful and unique venue which is hard to find in this area! For that reason, we knew we'd overcome any other less favorable aspects. Our initial visit was a mixed experience. We had hoped to wander in and just see what the space looked like. A woman was quite short with us about our need to come back later, but on our way out another man offered to give us the tour and ended up being very accommodating! Just an FYI, the room price is quite low which is great, but KNOW that you will pay in addition for table/chair rentals, linen rentals, etc. so it does add up. Also, getting in touch with your consultant can be tricky at times due to flexible office hours and so you'll end up answering the same questions for at least two people. Nonetheless, the space is gorgeous, the employees are generally helpful, and our ideas for personal touches were happily welcomed.
  • U
    User2588119 Sent on 04/26/2016
    3.8 out of 5 rating
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    Starling Factory is beautiful with all of the wood. They let us take pictures around the majority of the venue. The staff was accommodating with most things and gave a a good deal on their services. We had a great wedding and reception. We had no major hiccups.

    Our only complaints were minor and about the staff's professionalism. There were a lot of unreturned emails and calls, and while everything was taken care of it, it made us worry which isn't fun while stressed for a wedding.
  • M
    Meredith Sent on 07/28/2018
    3.6 out of 5 rating
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    Our wedding day was amazing, the chapel and receptions spaces were absolutely beautiful, the planning process was made very simple which was great, the meal was amazing, and the food service was wonderful...but the one complaint I have was that their wedding coordinator on site that day was very pushy with the timeline and at times would get very bossy and had an attititude towards my family and the bridal party, which was very off putting. The coordinator I had was Lea for the day and I had read other reviews about how other coordinators would be super engaged with the couple and some would even bring of plate of appetizers to the bride and groom while they were taking photos because they had to miss the cocktail hour, but Lea did not and she didn’t seem like she wanted anything to do with us and the only time she spoke to us was to basically tell us that we needed to hurry up. She also rushed our guests out of the cocktail hour without even asking me and my husband if we wanted to greet them or if we were done taking photos. She made me feel like we were a burden to her and She was acted so frustrated that things were not going to the exact schedule that she wanted....I also had my wedding in the summer and the rooms all had air conditioning units but The air conditioners could not keep up and it got so hot inside that one of my bridesmaids almost passed out and the guests had sweat dripping. I would definitely recommend starline but i would encourage you to hire your own wedding coordinator for the day so that they can help you make sure the day runs the way that you want it to.
  • D
    Dori Sent on 04/24/2017
    3.4 out of 5 rating
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    The Starline Factory is a beautiful place to have a wedding. My Son just got married there last week and we had a wonderful time, the building and chapel are beautiful the staff was very nice and helpful!
    The main problem we found was the food, it was horriable, I actually had close friends and family comment to me about it! When the food was put down in front of us you could not even tell what the food was, the piece of chicken was so small, two bites and the potatoes maybe a tablespoon, but you really would not want more, the food was so bad! I think my son told me when they first decided on going with the Starline they had a diffident chef and could not honor his original pricing or food choices. The tasting they had was very small and they did not get to many choices. I would say this Starline is beautiful the staff was great but they really need to do something about the food it was embarrassing, truly that bad!
  • U
    User2448970 Sent on 12/01/2015
    3.4 out of 5 rating
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    The staff are great, as is the space. We ended up going with a different venue because of the inability to use outside caterers and the inability to only rent what you need. We own linens from family weddings, and also have a caterer already lined up, so we found that they were not for us. Also, because of they're all inclusive pricing, we found it to be out of our price range. If you're looking for an all inclusive, rustic venue, than this is it! If you're looking for a place where you can bring in your own tables, chairs, linens, tableware, or caterer, this may not be it.
  • U
    User2334572 Sent on 09/25/2015
    3 out of 5 rating
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      2.5 out of 5 rating
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      2.5 out of 5 rating
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      4 out of 5 rating
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      3.5 out of 5 rating
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      2.5 out of 5 rating
    This is a beautiful place to have a wedding! From the exposed brick to the ivy covered facade. We got such great reviews from our guest on how unique and one of a kind this place is. However, the managers were very unorganized and still working iut all of their kinks I believe. At first, we were supposed to find our own caterer, so we did and got everything ordered and payed the down payement. Then we got an email stating the starline was now going to be in charge of all the catering. So we lost our deposit from our original plan. Also we were unable to taste any of their food and was assured it would be amazing. It wasnt. The chef was rude and the food was bland and sub par. The catering staff however were very professional and polite. The people in charge tho had a hard time being on the same page it seemed and when we thought we were asking one person for help on a matter they would just shove us off onto the other person and we had to continuously go over every thing over and over again with each person and the estimates they gave us were incorrect a number of times not only on the items we requested but on the calculating of amounts owed. It was extremely hard to get into the place to view the rooms or to just have a meeting. The manager was only available during the week until 4 o'clock and theres no way anyone could get there if they have a day job. All in all the place was beautiful and the staff was great but just be ready to be your own planner and coordinator because the people in charge were a little all over the place.
  • C
    Courtney Sent on 02/14/2017
    2 out of 5 rating
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    We needed a local venue that could house our large wedding party and also suit our desire to not have a run of the mill white venue. We should have known when Teresa first made it seem like it was such a pain to come see the venue that things would be difficult.
    Nickel and Dime You: You pay to rent the room ($2500) you pay per person for food, for drink, and then per person for linens and tables and chairs as well ($6.50 each). So basically you can rent the empty room and pay for food and drink but until you pay that extra $6.50 I guess your guests will just have to eat off the floor. Then there is the cake cutting fee. And the security deposit.
    Tasting: We were never approached to do a tasting of the food. We were just expected to shell out twenty some dollars for food we had never tried. When I asked about a tasting I was only allowed to taste the selections I had already made and they made it very clear that they only intended the tasting for the bride and groom. We ignored this request and shared the meal with our parents since they were planning with us.
    Floor plan: We turned in a floor plan and then were told a week before the wedding that it wouldn't work and we would have to pay extra to supply power where we wanted to put the DJ. If you have a set floor plan that you want to work with, that's great, but don't ask me to make one.
    Rehearsal: We show up and are basically shown the room with no details from our "coordinator". He says "I am just here to unlock the door". I had to ask where the entrance to the back of the chapel was so that I could come in without being seen.
    Night of: The coordinator (Dave) tried to change our schedule the night of. I had speeches scheduled during the salad course so we didn't take up time. He said that couldn't happen due to fork noise. Needless to say, I stepped in and corrected this ON MY WEDDING DAY.
    Teresa was also gone during our wedding day without notifying us.
    The space is GORGEOUS. The service is terrible.
  • A
    Ashlea Sent on 01/07/2018
    1.6 out of 5 rating
    • Quality of service
      2 out of 5 rating
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    The place was beautiful and the bartenders were hilarious. The manager, David, seemed to be the only person with brains or heart, though. Lea and Teresa were both beyond disinterested in us. Any interaction with them once they had our money made me feel like we were a burden or waste of time. Lea shut the door in my mother and guests face after the ceremony as they were entering the reception due to the bar not opening for a whopping 8 minutes. Things should have just been a lot more positive. They didn’t act like it was my wedding day, ya know, something that happens once ever in someone’s life...
  • K
    Kirstin Sent on 05/18/2016
    1.1 out of 5 rating
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      1 out of 5 rating
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      1.5 out of 5 rating
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    This place is a joke! We just got married here a couple weeks ago. First off, when we booked the venue we were able to hire in our own caterer and without telling us, they cancelled them. The caterer was the one who had to call us and let us know. The night of the wedding was just plain embarrassing. The doors were supposed to open at 5 (this is the time our open bar started too) but instead the doors opened at 530 so our guests had to pay for drinks for the first 30 minutes. This place will nickel and dime you for everything! The venue itself is fairly cheap but you HAVE to use their caterer, their tables, chairs, and linens which you pay a ton for. You also have to pay for the workers to set everything up and don't forget the tip! (They calculate it and add that to the price, which is a good chunk of money) the night of our wedding the chicken came out cold and RAW! Not to mention several people found hair in their food and one person found a WORM! Half of our head table didn't get their salads so we had to hunt someone down to get them. We paid extra for a signature drink for me and they didnt even have it! We had to make them go out ans buy malibu. Our cake was barely served and when one guest asked for a piece he was told there wasn't anymore left. We took home the whole bottom tier of the cake so there was plenty! I wrote a review on their Facebook page and they deleted it... I'm sure they don't want people to find out about the raw chicken and the worm... just goes to show you what kind of people they are. I do not recommend this place to anyone.
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