Skip to main content
Weddings

The Perfect Stitch Reviews

The Perfect Stitch

The Perfect Stitch

Indianapolis, IN
3.9 out of 5 rating, 28 Reviews
View more information

Reviews

3.9 out of 5 rating
3.9 out of 5 rating
28 Reviews
78% recommend it
  • Quality of service
    3.9 out of 5 rating
  • Average response time
    4.1 out of 5 rating
  • Professionalism
    3.9 out of 5 rating
  • Value
    3.7 out of 5 rating
  • Flexibility
    3.9 out of 5 rating

Awards

28
  • P
    Pennie D. Sent on 09/17/2021
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    This Bridal Shop is like no other.

    This Bridal Shop is truly unique! So beautifully decorated that you know immediately Melissa is incredibly talented.
    I haven't purchased anything from this shop yet, but Melissa has sewn for me in the past. Everything she ever created for me made me look my best!
    If I ever need formal wear in the future I know exactly where to go.
  • Jessica
    Jessica Sent on 11/27/2018
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Beyond Expectations

    I was a terrible bride and bought a dress WAY too small because I'm an idiot and I thought it might be a lost cause but the ladies at The Perfect Stitch made it happen! My dress was beautiful!! They were so accommodating and reassuring. Seriously could not be happier with the results. Thank you so much!
  • User2511937 Sent on 01/20/2016
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    The ladies at the Perfect Stitch were fantastic in remaking my grandma's dress. From the moment I walked in I felt right at home. It was so nice not to worry at all about my dress through all the wedding planning. They had it all under control and each visit was a fun surprise of what new things they had done to clean up and make this dress my own. So thankful for their kind and excellent service!!
  • illustration stars

    Are you interested?

    Send a message
  • User2167490 Sent on 06/07/2015
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    She was SUPER easy to work with. I bought my dress online from a different venue and they were able to alter it perfectly! Start ASAP, as if you wait for the last minute it could be more expenssive. Very reasonable prices! Jon VERY well done! She suggested a new zipper, so it wouldn't break the day of the wedding. So thoughtful, never pushes, and work is done on time as promised!!
  • K
    Kimberly Sent on 11/14/2014
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    On a frigid Saturday in early 2014, my friend (bridesmaid) and I visited The Perfect Stitch on a whim after a friend of ours had Melissa make her a wedding dress last summer. That day, I found the most beautiful dress and bought it - but the catch was that it wasn't what I wanted for my wedding. Over the course of the next few months, the gals at The Perfect Stitch transformed my dress into an absolute dream. They built out the top so it would fit me but still look like it was made that way, took the hem up to a tea length, and helped me find the perfect vintage (both actual vintage and newly made) accessories. They also helped me make some decisions and come back to see it again when I wasn't sure if I'd made the right ones. Whether you're looking for a wedding dress or need alterations on what you already have, I highly recommend The Perfect Stitch! They also have a stock of consignment dresses that is always changing, so it wouldn't hurt to visit a few times and keep looking. The affordability of getting a dress on consignment cannot be beat, and I couldn't have been happier with the final product.
  • K
    Kara Sent on 10/14/2013
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    My experience with Melissa and Tonya was fabulous. I found a dress in the shop that I fell in love with and after trying it on, knew it was "the one". After changing our wedding plans several times and losing a large amount of weight requiring more alterations than originally thought, they gave me my dream dress. My dress fit perfectly after being taken in, my bustle looked beautiful and preserved the features of the dress, and it was done on time. I couldn't have asked for a better vendor to work with!
  • T
    Tranaye Sent on 07/28/2012
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Melissa is incredible everything with my wedding gown is fabulous sheis so focused on my needs and i feel beautiful everytime i leave inside and out the staff is wonderful and my wedding i know in my heart will be PERFECT i will be so ever greatful in years to come.
  • R
    Rachel Sent on 06/07/2013
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I can't say enough great things about The Perfect Stitch! Melissa and Tonya were absolute joys to work with. I would recommend them to anyone searching for alterations. Melissa and Tonya met with me on 6 separate occassions before my wedding day. I couldn't have been happier with the way the gown turned out. They were extremely experienced, knowledgeable, professional and kind. There were no hidden fees and they were willing to go above and beyond to make sure I was going to look and feel my best on the big day. You won't be disappointed at The Perfect Stitch!
  • Hannah
    Hannah Sent on 12/05/2012
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Choosing someone to alter your wedding dress can be so nerve racking. The fear that someone could ruin the most important piece of clothing you will ever wear weighed heavily on my mind. As soon as I met Melissa, all my fear subsided. She made me feel so relaxed and confident in her ability to make my dress fit me perfectly. And she delivered. In addition to doing a fabulous job on my dress, she sent personalized cards that made me feel very special. Not many businesses have a personal touch like that and it meant a lot. I highly recommend The Perfect Stitch!
  • P
    Portland Sent on 10/09/2009
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    The service I recevied at The perfect stitch was very professional and the work she does is very detail. Melissa is very patient with her brides she understands we have to work so she would stay late sometimes if needed I never felt rush when I had an appointment I am a plus size bride and also an wedding planner so not only was i treated like a princess i can say the service was excellent i will be bringing all my brides here.
  • Kelly
    Kelly Sent on 10/06/2011
    4.9 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      4.5 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I found The Perfect Stitch here on weddingwire. I came in later than recommended to get alterations thinking I needed one simple thing done to my dress. Well I hadn't tried my dress on in a year so I needed more than I thought. However, they never pressured me into any alterations. Suggestions were made and I agreed. The place is very quaint and welcoming. They altered my dress on time and it looked awesome. At my final fitting we "played" around in my dress taking lots of fun pictures. It was a good time. I will take my dress back for cleaning and preservation.
  • Tahaira
    Tahaira Sent on 05/24/2011
    4.9 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      4.5 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I really did love working with The Perfect Stitch. They were extremely nice and very detail and they very hard. I thought they were a bit pricey for some of the services I wanted but I could have done WAY worse. They do really really good work and I hope that I can find a reason to work with them in the future!
  • Cassandra
    Cassandra Sent on 05/04/2011
    4.9 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      4.5 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Pros: I was very impressed with the Perfect Stitch. The shop itself was so comforting and welcoming. The ladies, Melissa and Susan, were wonderful. They were funny and pleasant---made this part of the process a lot easier for me. As for the prices, I had never had anything altered before and before I found them, I compared prices with others and was very happy with what I paid for what I got. She built in an undergarment so I wouldn’t have so many layers. She added the bustle, some extra for my girls, pressed the veil and dress for a reasonable price. I don’t want to list what I paid mainly because every dress is different so it might not be what I paid. I was in when another bride was finishing up. Melissa was helping the bride recreate her grandmother’s and mother’s dress to be her own. All three women were there and it looked wonderful.

    Cons: Like Sweet Tooth (baker), I really don’t have any cons. They were down to earth, affordable, quirky---everything I appreciated for one of the most stressful times and that’s making the dress was beautiful.
  • E
    Elena Sent on 06/12/2010
    4.8 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      4.5 out of 5 rating
    • Flexibility
      4.5 out of 5 rating
    5 STARS!!!!!!!!!!! This shop was the only place I went where I was given undivided attention, there weren't hoards of appointments booked at the same time and they have a HUGE selection of dresses for a great price! I found the dress of my dreams there and I love it! forget going to the other shops around the area! 5 STARS!
  •  Val
    Val Sent on 11/24/2010
    4.7 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      3.5 out of 5 rating
    I brought my bought somewhere else wedding dress to this seamstress.
    The women at this place are great. They are so friendly and helpful. I had bought a designer dress in a size 12 off the rack (because it was A LOT cheaper) I'm a size 3 in dresses. I took my wedding dress to the Perfect stitch and they did a great job sizing down my dress. I had many layers and a ton of bead work, so it wouldn't have been an easy task.

    Since the dress had been tried on by many brides they also cleaned the dress and added criddlen and a bra to the dress. Having to wear less layers is cooler and breezer than having to wear more layers under a large dress.

    All I would say would be to call and confirm your schedule time. We did have a mix up twice with the time I was to be there for fittings. I can't say that it was their fault, I could have been wrong. But I had put the times in my phone as I book my next appointments in person. But who knows

    I live in Georgia and had the wedding here, but bought my dress in Indiana, I'll even send my dress back to Indiana to be cleaned by them because I know their work is good and I trust them.
  • User1346028 Sent on 09/24/2013
    4.5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      4.0 out of 5 rating
    • Value
      4.0 out of 5 rating
    • Flexibility
      4.5 out of 5 rating
    My dress has been altered exactly the way I wanted - it looks and fits perfectly!
  • Z
    Zarah Sent on 10/05/2010
    4.4 out of 5 rating
    • Quality of service
      4.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      4.0 out of 5 rating
    • Flexibility
      4.0 out of 5 rating
    The staff are really nice. They did some major alterations on my dress due to weight gain. They made my dress fit and look beautiful.
  • Ashley
    Ashley Sent on 07/13/2021
    4 out of 5 rating
    • Quality of service
      4.0 out of 5 rating
    • Average response time
      4.0 out of 5 rating
    • Professionalism
      4.0 out of 5 rating
    • Value
      4.0 out of 5 rating
    • Flexibility
      4.0 out of 5 rating

    Excellent!!!

    Helped me get the right dress and alterations for the price. The lady that helped us found the right veil & headpiece that matched my dress. Absolutely loved them.
  • Savannah
    Savannah Sent on 08/23/2011
    4 out of 5 rating
    • Quality of service
      4.5 out of 5 rating
    • Average response time
      4.5 out of 5 rating
    • Professionalism
      4.0 out of 5 rating
    • Value
      3.0 out of 5 rating
    • Flexibility
      4.0 out of 5 rating
    My alterations were very well done by the Perfect Stitch. Mine were more costly due to the fabric of my dress, but they turned out beautifully. I did have to travel for several fittings that I wish could have been condensed, but the end product was worth it.
  • User1060684 Sent on 01/06/2013
    3.7 out of 5 rating
    • Quality of service
      3.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      3.5 out of 5 rating
    • Value
      3.0 out of 5 rating
    • Flexibility
      4.0 out of 5 rating
    The Perfect Stitch altered my wedding dress in 2012. They were easy to make appointments with and prompt, but I did feel that additional alterations when I only wanted one simple alteration were pushed on me. It seemed to me that the owner didn't mind taking advantage of pre-wedding insecurities that my dress was tight when it was not, telling me that I needed cup implants that did nothing to improve the look of the dress, etc. I let myself be pushed into alterations that I think in the end hurt the look of the dress. The simple alteration that I wanted came out well, but there seemed to be some communication issues, possibly, about extraneous changes.
  • A
    Amanda Sent on 06/19/2012
    2.9 out of 5 rating
    • Quality of service
      2.5 out of 5 rating
    • Average response time
      3.0 out of 5 rating
    • Professionalism
      3.0 out of 5 rating
    • Value
      2.0 out of 5 rating
    • Flexibility
      4.0 out of 5 rating
    Overall I would not recommend the Perfect Stitch. Their prices were high and the quality of work done was poor. The heem was not even and the reshaping of the breast area was poorly done. There was a metal piece that stuck into my side that they said they could not fix. I would not go back here.

    The Perfect Stitch's reply:

    Amanda,
    With only one Amanda for your wedding date and looking at the file I was surprized to see this review. The only "metal" in your gown is a hook and eye. If you had something hurting you in your gown I would have done my best to fix it before you approved it with your signature on the day you took your gown.
    Looking at your file as far as pricing goes... you failed to mention the 5 inches taken in due to weight loss that you were not charged for. Other than that gift to you; your pricing is quite competetive and on average less that other salons in the Indianapolis area.
    Your bust line...The dress was taken in 5 inches from bust to hip. I am am confident that no other seamstress would have less a challenge in making perfect. Again, I see no comment about this on your file nor do I remember any mention of you being un-happy.
    Please feel free to bring the dress to me to show me these things as I am concerned that I did not do the best work I can offer my customers.
    Best regards,
    Melissa
  • W
    Whitney Sent on 09/17/2011
    2.9 out of 5 rating
    • Quality of service
      0.5 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      4.0 out of 5 rating
    • Value
      2.0 out of 5 rating
    • Flexibility
      3.0 out of 5 rating
    Honestly, the ladies at the Perfect Stitch were very nice. However, they did take my dress in way too much at the top. They also messed up my hemline, but they did fix it overnight, which I appreciated.

    They left loose threads at the top of my dress, and it was really just shoddily done for the $400 I paid them. Luckily, two of my bridesmaids were able to move the hook over the night before my wedding and I still have all of my ribs.

    The Perfect Stitch's reply:

    Whitney;
    Your comments took us by surprise since you were in the shop after the wedding and never mentioned your concerns! We wish you would have said something the day you picked your gown up! As for your hem - it is a bit misleading to say that we "messed up" since all we did to fix it was trim some additional crinoline off the bottom. We appreciate your feedback - we would have been happy to adjust anything if we had known!!!
  • Michelle Sent on 06/02/2014
    2.2 out of 5 rating
    • Quality of service
      4.0 out of 5 rating
    • Average response time
      2.0 out of 5 rating
    • Professionalism
      1.0 out of 5 rating
    • Value
      2.0 out of 5 rating
    • Flexibility
      2.0 out of 5 rating
    My daughter had them alter her wedding dress. They did the alterations perfect and dress fit great, but I was not impressed on how they treated us as paying customers. At the second fitting, the seamstress was rude and frankly acted like we were putting her out--as I (Mother of the Bride) wanted to take a few quick photos since this was the first time I saw my daughter in her dress. After a little while, she must have realized how she was presenting herself and she seemed to mellow. If you want alterations done--they did it (since we are from out of town-not sure how good of value it is) but if you want personality--I would go somewhere else. So hopefully the personable service will return-because it needs to feel more welcoming during these once in a lifetime moments.
  • User2108181 Sent on 04/25/2015
    2.1 out of 5 rating
    • Quality of service
      1.5 out of 5 rating
    • Average response time
      3.0 out of 5 rating
    • Professionalism
      2.0 out of 5 rating
    • Value
      2.0 out of 5 rating
    • Flexibility
      2.0 out of 5 rating
    Let me first say that I never write reviews for any reason, be it good or bad. I'm more of an onlooker, absorbing what I can. I went to The Perfect Stitch last year in preparation for my summer 2014 wedding. I came in with a $5,000 Kleinfeld bridal dress that was much to large. Was the alteration done? Yes. Was it done on time? Yes. Was it done effectively? No. On the DAY OF my wedding, my bridesmaids were buttoning up the back of my dress when SEVERAL buttons fell to the floor. My bridesmaids withheld this information from me until later in the day, as not to upset me. It seemed that all 30+ buttons were sewn back on using the SAME thread. Therefore, when one started popping off, they all started popping off! To make matters worse, my bustle broke immediately following the ceremony. Mind you, this was an OUTDOOR wedding. Needless to say, my dress was covered in grass stains. Was that to be expected? Yes, but only minimally, because AGAIN, the bustle was supposed to do its job of keeping my train from DRAGGING. The quality of the final alterations was not up to par, nor is it a service I would recommend. Poor quality, lazy seamstress.
  • User2459305 Sent on 12/08/2015
    1.4 out of 5 rating
    • Quality of service
      2.5 out of 5 rating
    • Average response time
      1.0 out of 5 rating
    • Professionalism
      0.5 out of 5 rating
    • Value
      2.0 out of 5 rating
    • Flexibility
      1.0 out of 5 rating
    It is very difficult for me to comment negatively, but I would never want a bride to endure the extreme difficulties I experienced with the Perfect Stitch. While I think every person deserves the benefit of the doubt, I have sad and hurtful memories as I did not feel beautiful liked I had always dreamed of on my wedding day. I came to Melissa to have my mother's dress from 1985 be redesigned for my wedding day. This was very important to my mother and I wanted to share that experience with her, while still feeling the my absolute best on my day. In short, Melissa was very argumentative, never met deadlines, and ultimately could not deliver hat she had promised. I did not see my dress completed in its entirety until 3 days before my wedding and I had it to her 10 months prior. We had to make at least 6 trips to the shop, which is adorable, but I dreaded it because each time I left more and more upset. I cannot express enough how sad it makes me to think that the one day every bride should get to feel like the most beautiful girl in the world...I did not. I do not write this to be cruel, I just never would want a bride who dreams of all the details her entire life, to not be able to have that on her special day.
illustration stars

Are you interested?

Send a message