THE PEARL RESTAURANT Reviews

Reviews

• Deanna Sent on 01/07/2014
  5 out of 5 rating

  5.0
  • Quality of service
    5 out of 5 rating
    5.0
  • Average response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    5 out of 5 rating
    5.0
  • Flexibility
    5 out of 5 rating
    5.0

  The Pearl was the best possible choice to cater my wedding reception! The food was excellent and working with Catherine made the whole process stress-free!
• Robert Sent on 02/23/2012
  5 out of 5 rating

  5.0
  • Quality of service
    5 out of 5 rating
    5.0
  • Average response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    5 out of 5 rating
    5.0
  • Flexibility
    5 out of 5 rating
    5.0

  Our company Christmas Party was a hugh success. The food was plentiful and delicious. The presentation was awesome.
• Dustin Sent on 02/11/2012
  5 out of 5 rating

  5.0
  • Quality of service
    5 out of 5 rating
    5.0
  • Average response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    5 out of 5 rating
    5.0
  • Flexibility
    5 out of 5 rating
    5.0

  The food was sensational.. An experience that our guests and ourselves will never forget.
  
  
  
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• Amanda Sent on 12/23/2020
  1.8 out of 5 rating

  1.8
  • Quality of service
    1 out of 5 rating
    1.0
  • Average response time
    1 out of 5 rating
    1.0
  • Professionalism
    1 out of 5 rating
    1.0
  • Value
    3 out of 5 rating
    3.0
  • Flexibility
    3 out of 5 rating
    3.0

  Disappointed with customer service

  Had a great meal when I visited my aunt back in February. My mom was looking for gift ideas for my aunt and I recommended purchasing a gift card for her-thought it was a great idea to support a small business during COVID. Unfortunately, it was not a pleasant experience. The woman that she spoke to, I believe it was Kristen, was not pleasant and/or professional. She purchased the gift card over the phone on a Friday. She followed up the following Tuesday because she had not heard from my aunt who lives in the same town/city. She again spoke to Kristen (?) who said that she mailed the gift card herself and something along the line of “I’m not sure if you’re aware that there is a virus”. My aunt ended up getting the gift card; however, the message (to, from, etc) was never entered and she had no idea who it was from. Happy to support a small business but disappointed with the lack of customer service.

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