The Patterson Reviews

Reviews
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4.4 out of 5 rating
4.4
Good
10 reviews
Recommended by 88% of couples
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Quality of service 4.3 out of 5 rating
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Average response time 4.4 out of 5 rating
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Professionalism 4.2 out of 5 rating
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Value 4.7 out of 5 rating
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Flexibility 4.4 out of 5 rating



+22
User photos

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Nyla Sent on 01/08/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
I loved it all!
The venue was lively, the experience was lovely, and I would definitely choose this place over & over again!The venue was lively, the experience was lovely, and I would definitely choose this place over & over again!-
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+11 photos
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Quality of service
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Leah Sent on 10/11/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Professional & Friendly Service!
I recently had a my wedding reception at the beautiful Patterson! Mrs Toni Smith was a gracious host and provided us with exceptional services. She went above and beyond to assist us in creating the day that we dreamed it would be!!I recently had a my wedding reception at the beautiful Patterson! Mrs Toni Smith was a gracious host and provided us with exceptional services. She went above and beyond to assist us in creating the day that we dreamed it would be!! -
Quality of service
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Brandi Sent on 07/05/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Wedding Expectations EXCEEDED
My wedding was on 6/24/22, and it was absolutely beautiful! Toni Miller was my wedding planner. She and her staff put my wedding together in less than three months; and I promise that you couldn’t tell.
Every detail was well thought out, and she stayed within my budget! She went above and beyond to ensure that I was happy and informed. She was very patient, and she made me feel like I was the only client she had even though she was juggling other weddings and events.
Everyone that attended said it was beautiful, and the decor was amazing! The bride and groom suites had everything we needed to get ready for our big day. Her staff checked on us throughout the time we were there getting ready. If there was anything we needed, they made it happen.
I recommend The Patterson to everyone that I can. You will not be disappointed!My wedding was on 6/24/22, and it was absolutely beautiful! Toni Miller was my wedding planner. She and her staff put my wedding together in less than three months; and I promise that you couldn’t tell.
Every detail was well thought out, and she stayed within my budget! She went above and beyond to ensure that I was happy and informed. She was very patient, and she made me feel like I was the only client she had even though she was juggling other weddings and events.
Everyone that attended said it was beautiful, and the decor was amazing! The bride and groom suites had everything we needed to get ready for our big day. Her staff checked on us throughout the time we were there getting ready. If there was anything we needed, they made it happen.
I recommend The Patterson to everyone that I can. You will not be disappointed! -
Quality of service
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Marcus Sent on 04/13/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
This vendor was excellent
This vendor exceeded our expectations. Everything was on point. I will hold any event at this venueThis vendor exceeded our expectations. Everything was on point. I will hold any event at this venue -
Quality of service
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Cynthia Sent on 02/15/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Gem in Historic Downtown Valdosta
A beautiful venue in historic downtown Valdosta Georgia. The facility is stunning with plenty of surprises. I found the staff friendly and Very accommodating.
A perfect setting for a wedding reception or event.
The rooms are tastefully decorated and the facility is always spotless.A beautiful venue in historic downtown Valdosta Georgia. The facility is stunning with plenty of surprises. I found the staff friendly and Very accommodating.
A perfect setting for a wedding reception or event.
The rooms are tastefully decorated and the facility is always spotless. -
Quality of service
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Brandi Sent on 01/10/20194.4 out of 5 rating
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Quality of service 4 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 4 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 4 out of 5 rating
The experience
Amazing venue for the modern but classic/timeless wedding we are planning to have!Amazing venue for the modern but classic/timeless wedding we are planning to have! -
Quality of service
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Amy Sent on 12/27/20214.4 out of 5 rating
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Quality of service 4 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 4 out of 5 rating
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Value 4 out of 5 rating
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Flexibility 5 out of 5 rating
Wedding reception, first floor.
Beautiful venue. Owners were easy to work with and flexible with our schedule/needs.
Things to work on....the a/c never really seemed to get cool. It was uncomfortably warm throughout the reception/dance.
The individual who came to close that evening was very rude. Reception ended early, yet he was very impatient and even turned the lights out while we were still trying to remove items from the gift table.Beautiful venue. Owners were easy to work with and flexible with our schedule/needs.
Things to work on....the a/c never really seemed to get cool. It was uncomfortably warm throughout the reception/dance.
The individual who came to close that evening was very rude. Reception ended early, yet he was very impatient and even turned the lights out while we were still trying to remove items from the gift table. -
Quality of service
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Frantashia Sent on 09/27/20194 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 4 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 3 out of 5 rating
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Flexibility 3 out of 5 rating
Exceptional
The only concern is the humidity in the suites upstairs. It was extremely hot and uncomfortable. I wish they would get a full kitchen, if not at least an ice machine.The only concern is the humidity in the suites upstairs. It was extremely hot and uncomfortable. I wish they would get a full kitchen, if not at least an ice machine.-
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+4 photos
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Quality of service
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Carrie Sent on 11/26/20193.8 out of 5 rating
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Quality of service 4 out of 5 rating
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Average response time 4 out of 5 rating
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Professionalism 3 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 3 out of 5 rating
Wedding and Reception
The venue is great and my daughter’s wedding was beautiful; however, we had the venue rented from 8:00AM-11:30PM. When we arrived at 8:00AM, there was no staff there to let us in. They arrived about 30 minutes later and started setting up for the wedding. While we had it rented, they allowed a group to view the venue for potential business. They even allowed them to see the room where we were getting dressed! When I contacted them after the event with my concerns, the only reply was “I’m sorry”.The venue is great and my daughter’s wedding was beautiful; however, we had the venue rented from 8:00AM-11:30PM. When we arrived at 8:00AM, there was no staff there to let us in. They arrived about 30 minutes later and started setting up for the wedding. While we had it rented, they allowed a group to view the venue for potential business. They even allowed them to see the room where we were getting dressed! When I contacted them after the event with my concerns, the only reply was “I’m sorry”. -
Quality of service
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Breanna Sent on 12/16/20222.4 out of 5 rating
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Quality of service 1 out of 5 rating
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Average response time 1 out of 5 rating
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Professionalism 1 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 4 out of 5 rating
Terrible Professionalism! Venue great, owner not so much!
Let me first start by saying if you plan to have an event at this venue, PLEASE make sure you understand all “verbal” terms and conditions. Yes, “verbal” because apparently that’s the type of “business” the owner does! We booked this venue in March of 2022 for our wedding in December 2022 which was on a Friday and paid IN FULL the day after we toured it. I am a firm professional who reads ALL contracts therefore, I understand what I am getting myself into before signing and can always go back if I have questions! Fast forward to 35 days, yes 35 freaking days before my wedding and I messaged the owner (Toni) to see if the reception chairs would be placed at tables prior to the ceremony starting. She responds by saying yes, but also that I had not paid a $75 chair removal fee of the ceremony chairs! I immediately went to my SIGNED contract dated March 24, 2022 and saw no where in the contract that there was a $75 fee to remove chairs. I snapped a screenshot of the contract and sent it to her stating there was no where in the contract that a chair removal fee is required. Don’t you think if I paid in full in March I could have paid an additional $75. Anyways, she responds by saying we have to pay it because there is a liability if our event designer moves them herself. I go back to contract and clearly see it states “if any furniture needs to be moved we will be responsible for moving them” so why now is there an issue? I go back and send her that and state what I read in my contract. She responds very rudely saying “I’m not going through this with you” it has to be paid. I respond very nicely because that’s the type of person I am. I handle business well and deal with it afterwards. She never responded to my message. Ever since then, she has been completely rude, dishonest, and unprofessional towards me and my vendors. She is not someone I would EVER do business with anymore and it is so uncalled for to act the way she did! She tried to ruin my day, but God had other plans. My day was more beautiful than I expected and no matter what God will handle her well. It’s no need to get mad over something that’s not in black and white in a signed contract! That is not how you do business, but clearly she doesn’t know how too! I will make sure to leave a review on every platform I can!! I encourage all that are interested in this venue to make sure all details are in contract so that you won’t have the same issue I had! Even though the $75 chair removal fee was not in my contract, I still paid it and sent a nice message letting her know that I did and again, no response from her. She was out of line and unprofessional because I stated the obvious and proved her wrong! Next time Toni, make sure all details are in your contact or you will be held responsible going forward!! Ohh and BTW, see receipts below!!Let me first start by saying if you plan to have an event at this venue, PLEASE make sure you understand all “verbal” terms and conditions. Yes, “verbal” because apparently that’s the type of “business” the owner does! We booked this venue in March of 2022 for our wedding in December 2022 which was on a Friday and paid IN FULL the day after we toured it. I am a firm professional who reads ALL contracts therefore, I understand what I am getting myself into before signing and can always go back if I have questions! Fast forward to 35 days, yes 35 freaking days before my wedding and I messaged the owner (Toni) to see if the reception chairs would be placed at tables prior to the ceremony starting. She responds by saying yes, but also that I had not paid a $75 chair removal fee of the ceremony chairs! I immediately went to my SIGNED contract dated March 24, 2022 and saw no where in the contract that there was a $75 fee to remove chairs. I snapped a screenshot of the contract and sent it to her stating there was no where in the contract that a chair removal fee is required. Don’t you think if I paid in full in March I could have paid an additional $75. Anyways, she responds by saying we have to pay it because there is a liability if our event designer moves them herself. I go back to contract and clearly see it states “if any furniture needs to be moved we will be responsible for moving them” so why now is there an issue? I go back and send her that and state what I read in my contract. She responds very rudely saying “I’m not going through this with you” it has to be paid. I respond very nicely because that’s the type of person I am. I handle business well and deal with it afterwards. She never responded to my message. Ever since then, she has been completely rude, dishonest, and unprofessional towards me and my vendors. She is not someone I would EVER do business with anymore and it is so uncalled for to act the way she did! She tried to ruin my day, but God had other plans. My day was more beautiful than I expected and no matter what God will handle her well. It’s no need to get mad over something that’s not in black and white in a signed contract! That is not how you do business, but clearly she doesn’t know how too! I will make sure to leave a review on every platform I can!! I encourage all that are interested in this venue to make sure all details are in contract so that you won’t have the same issue I had! Even though the $75 chair removal fee was not in my contract, I still paid it and sent a nice message letting her know that I did and again, no response from her. She was out of line and unprofessional because I stated the obvious and proved her wrong! Next time Toni, make sure all details are in your contact or you will be held responsible going forward!! Ohh and BTW, see receipts below!!-
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+2 photos
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Quality of service
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