The Owl House Reviews

4 | Rochester, NY
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4 Reviews for The Owl House

Recommended by 100% of couples

5.0 out of 5.0
  • Quality of service 5.0
  • Professionalism 5.0
  • Flexibility 5.0
  • Value 5.0
  • Average response time 5.0

Awards

4
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  • A

    Alexandra C. · Married on 09/07/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Delicious food, professional, personable, and so organized!

    The Owl House catered our 200-person wedding in September at Lincoln Hill Farms, and we cannot say enough good things about them! The coordinator, Mary, was absolutely amazing. She was professional, timely, and was a pleasure to work with throughout the planning process. Every attention to detail was paid, and it really showed the day of the wedding with how smoothly things went. We opted for a family-style meal. Everything came out quickly, and we received so many compliments on the food! They really did a great job working within our budget and tailoring the menu to suit our vision for the day. We could not have asked for anything better!

    Sent on 09/27/2019
  • Meghan

    Meghan J. · Married on 07/27/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    PHENOMENAL, local, well-tailored and thoughtful Wedding Catering

    Owl House was the perfect caterer for our wedding of 125 guests that included 16 children and a variety of diets/allergies. Mary Hall and staff were incredibly adaptable, responsive, and thoughtful during the planning process and on the day. Each detail was reflective of our many conversations prior to the wedding and the Owl House’s expertise. The food and drink was reflective of the season, the venue, our food preferences and attuned to a variety of allergies and diets. They were especially conscious of the number of children at the wedding and brought out the childrens’ meals prior to the adults being served, which several parents commented was ingenious.

    Additionally, they worked behind the scenes with our venue to make sure everything was seamless. They went above and beyond by not only helping with catering, but other aspects of the wedding such as assisting with rentals. From appetizer to dessert, they staged all of the food beautifully and our guests raved about the pickled vegetables and watermelon-mint-feta skewers during cocktail hour to the mushrooms with red coulis amongst many options at dinner.

    Hands down one of the best decisions we made for our wedding day. I would choose Owl House over and over again. While the food was amazing, Mary Hall and Owl House staff were exceptional. Every step of the process they were kind, endearing and professional. They thought of and executed details I would never have thought of from providing a lemonade stand as guests hiked to our ceremony site to setting up a self-serve ice cream station. Owl House and Mary Hall were PHENOMENAL for our wedding, we plan to frequent the Owl House because of it.

    Sent on 09/15/2019
  • A

    Angela · Married on 08/25/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    We used Owl House for our small art-gallery wedding. The food was stellar, and the menu was perfectly selected for us and our guests. Mary was such a pleasure to work with, and she made sure everything went smoothly from planning to clean up. The staff who served our family style meal were lovely as well. The chef did a fantastic job and the food was fresh, and delicious. Our friends and family are still talking about how perfect the food was. Owl House has been one of our favorite restaurants for many years, and now they are our favorite caterer as well!

    Sent on 08/30/2018
  • Elizabeth

    Elizabeth · Married on 08/18/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The Owl House went above and beyond for our wedding–we are thrilled with the exceptional service and unforgettable food they provided for our wedding! Mary, the Event Coordinator, is thoughtful, well organized, and sweet as can be! She unwearyingly walked me through every detail and promptly responded to my hundreds of emails. She helped me stay within our budget while still getting our perfect dinner. She set up a wonderful tasting and helpful venue visit while being mindful of our busy schedules. Mary helped me create my timeline and kept everything running flawlessly on the day of!

    Matty, the Head Chef, is delightful and extremely passionate about his work. At our tasting, Matty enthusiastically described how he would incorporate our favorite foods, produce from our farm and other local farms, and cuisine that reflected our German heritage. He created a cohesive menu while providing substantial options for guests with special dietary needs (vegan, vegetarian, omnivore, diary free, gluten free, nut allergies). We had some major issues the day of the wedding with some of our venue’s kitchen equipment not working. Matty did some impressive problem solving and pulled off hors d’oeuvres and dinner without a hitch, all with a smile on his face!

    Our guests raved about the food–many said it was the best wedding food they ever had! The hors d’oeuvres table was kept picturesque and full of blistered shisito peppers drizzled in olive oil & sea salt and a beautiful mezze spread. The buffet dinner featured a salad with fresh edible flowers, a wild rice & shiitake salad with currants, grilled summer vegetables with a bright chimmichurri sauce, a French lentil and roasted fingerling potato salad, cider-brined grilled chicken, and grilled artisan German sausages. The servers were professional and pleasant and kept everything clean and fully stocked! We highly recommend the Owl House, not only for their delicious food, but for constantly delivering incredible service!

    Sent on 08/29/2018