The Natural Sapphire Company Reviews
Reviews
5.0 out of 5 rating
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5.0 out of 5 rating
250 Reviews
99% recommend it
Awards
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![STACI]()
Staci S. Sent on 10/08/2020Would buy from them again!!
I had a vision in my head of the ring that I wanted. Katherine and The Natural Sapphire Company made my vision a reality! My ring is beautiful, the service was fantastic and I would highly recommend purchasing your sapphire jewelry from them. -
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![Lui]()
Lui M. Sent on 01/16/2023Excellent Jeweler
We want to share our wonderful experience with Michael and his outstanding team at the Natural Sapphire Company. From the beginning, I knew I wanted a sapphire ring with an art-deco design with a modern twist. The ring design I had in mind consisted of side hexagon diamonds which might be challenging to source, but Michael came through! The entire process was seamless and efficient. The ring came out as I envisioned it- absolutely stunning! We are just so appreciative of Michael and his team. They were always helpful and responded quickly to additional questions about the design. Having a team working tirelessly to make the perfect ring for you was comforting.
We highly recommend the Natural Sapphire company if you want a perfect engagement ring. Buying an engagement can be daunting as it is a considerable purchase, so choosing a seller you can depend on is essential. This is a jeweler you can genuinely trust. -
![Steve]()
Steve D. Sent on 11/21/2023An excellent experience!!
A great purchase experience! From the shopping and research phase -- via the website's super-slick user interface!! -- through to the purchase, shipping, and post-purchase interactions... The Natural Sapphire Company (and especially Marie!!) was easy, professional, and pleasant. And EVERYONE who sees it --especially my new fiancee :) -- is blown away by the ring!!The Natural Sapphire Company's reply:
Hi Steve, Thank you very much for your kind review! It was such a pleasure working with you. Enjoy your ring!- Marie -
![Teddy]()
Teddy S. Sent on 04/13/2021Great Experience
My girlfriend is the most particular person I've ever met in my entire life. To put it in perspective, she's returned almost every gift I've ever gotten her. When it came time to pick out her engagement ring we went to several local jewelry stores, and just as you could imagine, she couldn't find anything, or what she was looking for was "too rare or hard to come by" so they never had any in stock. I googled jewelry stores, looking for a teal, unheated sapphire and came across The Natural Sapphire Company. Making an appointment was simple, and while I was only expecting to see one or two stones that matched her specific requirements Sam came through with dozens of options. From start to finish Sam was there. Emailing us render after render until the perfect ring was created. Right when you think things couldn't get any better, the FedEx box came days later with a complete kit to keep the ring sparkling! I wasted months going to other places. Do yourself a favor, don't waste your time! Go to The Natural Sapphire Company and ask for Sam! -
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Stephanie Sent on 02/10/2024
Outstanding experience with The Natural Sapphire Company!
I absolutely love working with The Natural Sapphire Company! I recently purchased a pendant and two years ago a ring, both times working with Katherine Hoyt. She was a pleasure to work with, so thorough, accommodating and friendly. She took photos and videos of several stones that I was interested in and even helped me design a pendant setting that incorporated elements of two different settings that I liked. I wouldn't hesitate to work with her or this company again in the future!The Natural Sapphire Company's reply:
Hi Stephanie, Thank you very much for your continued trust in us! It was such a pleasure working with you too. We look forward to hearing from you again in the future. - Katherine -
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![Amanda]()
Amanda V. Sent on 01/25/2024Amazing Ring & Amazing Service!
We had the BEST experience with Lauren at The Natural Sapphire Company! She helped us narrow down a dozen of my favorite sapphires, shared lots of comparison pictures, offered her thoughts on the stones when asked, coordinated the design of a custom engagement ring setting and matching wedding band, and made the buying experience great! I was a bit nervous to buy something so personal and important as this ring online, but I could not be happier with the process and the amazing ring!The Natural Sapphire Company's reply:
Hi Amanda, Thank you very much for choosing to work with us and sharing your experience with us! It was such a pleasure working with you. Enjoy the ring! - Lauren -
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![Lauren]()
Lauren Y. Sent on 04/19/2023A Perfect Experience!
Besides the AMAZING selection of stones and settings (I honestly felt like I could've bought so many!) The customer service was incredible and my ring arrived exactly on time with so issues. -
![breamarie]()
Breanna Sent on 08/03/2022Obsessed with my ring!
My fiancé and I started talking about getting married just weeks into our relationship - we knew that we had found the person we wanted to be with forever. So early on, he asked me what I wanted in a ring, because he wanted me to have something I'd love and wear proudly forever. I told him I wasn't interested in a diamond (been there, done that, got the divorce papers to show for it) and that I was much more interested in a teal sapphire.
Fast forward two years and he proposes with the most gorgeous, unique, bicolor sapphire I've ever seen! He was originally looking at the more simple teal Montana sapphires and came across what he ended up getting for me and couldn't let it go. It was too unique and too special and he knew we'd never see anything quite like it again! Katherine from the Natural Sapphire Company helped him secure it and made sure he was comfortable with the purchase, and with their terms in the off chance that it was too "weird" for me and I wouldn't love it. Well, I ABSOLUTELY do and I'm so thrilled I have something that's as unique as our love and I get to wear it with pride forever. -
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Kelsey L. Sent on 07/25/2022
So beautiful and unique!
OVER THE MOON OVER MY RING. My ~fiancee~ bought the most gorgeous Montana Sapphire engagement ring from Katherine and I couldn't be more thankful to The Natural Sapphire Company for it. He said the process and selections were simple and Katherine got back quickly and made the whole process so easy! So so grateful to NSC for helping to create the most perfect memory! -
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![Michael]()
Michael G. Sent on 01/13/2024Providing the best stone options
When my parents died, I kept both of their wedding rings. I decided to create a ring with their rings in memory of them and added a little element of myself to the ring. My amazing jewelry took the diamonds out, melted down the gold, designed and created the ring, and put all my parents’ diamonds in the ring. The center diamond in my mom’s ring was not in good condition, so I needed something for the middle. A very close friend of mine suggested I put a sapphire since it’s representative of my birthstone.
I looked at over a dozen gemstone websites to find the best options. That’s where The Natural Sapphire Company comes in. Out of all the websites, I felt the company that provided the best options at, by far, the best price was this company. Dealing with them was amazing. They provided me with the perfect size and grade sapphire that I was looking for. The result speaks for itself. Customer service was very proactive, ensuring I received the sapphire, making sure the quality and size were what I ordered; and they asked to see the finished product and affirmation that I was happy with the product.
If you want great options, great prices, and amazing customer service – You need to contact the Natural Sapphire Company for your next gemstone.
They also have Emeralds and Rubies – and if you don’t have a jeweler, they can even help you design a ring!
The Natural Sapphire Company's reply:
Hi Michael, Thank you so much for taking the time to share your experience with us! Your feedback means a lot to us. It was such a pleasure working with you. We look forward to hearing from you again in the future. - Ashley
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![Haley]()
Haley H. Sent on 07/24/2023Absolutely Incredible Experience
I was blown away by the experience I had at Natural Sapphire company. We bought a new center stone for my engagement ring and the stone was at my front door 3 days later. It was packaged with such quality and care and any information you needed on the gem was neatly and professionally organized into a luxury folder. The sapphire itself was breathtaking, and so unique. It shocked my jeweler when I brought it in to have it put in my ring. I will buy any sapphire jewelry I need at this company from here on out!The Natural Sapphire Company's reply:
Hi Haley, Thank you for sharing your experience with us. Your feedback means a lot, and we truly appreciate your honest review. -
Kevin Sent on 10/07/2023
Sapphire Purchase
The Natural Sapphire Company maintains an easy to navigate website with an extensive educational library, a precision browsing filter, close-up photos and videos of the actual gems and an all-inclusive gem data page.
They offer a huge selection of high-quality sapphires that are competitively priced against comparable gems available from other online sellers.
I did not require customer service support and I was not inundated with offers of assistance. However, I was immediately contacted for security purposes to validate the legitimacy of my purchase request. I also received lovely welcome and thank you e-mails from Marie.
The sapphire arrived 3 days after purchase and it was insured with a signature required. A professionally, well put together data and certificate portfolio was included and the gem was delivered in a smart looking display case.
The sapphire is absolutely gorgeous in its sparkly brilliance and depth of color. I highly recommend The Natural Sapphire Company and look forward to shopping their other sites for a ruby and emerald to join the sapphire.The Natural Sapphire Company's reply:
Hi Kelvin, Thank you so much for your wonderful review! We're glad you're satisfied with your gorgeous sapphire and the entire experience. Enjoy your stunning gem, and thank you for the recommendation! - Marie -
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![Victoria]()
Victoria P. Sent on 09/27/2023Beautiful!
The process was simple, they do a small test charge to confirm your card and then charge the full amount. I have to admit that was bit off putting but it was CLEARLY communicated in an email so I felt comfortable. The lady (Ashley Rathnayaka) who emailed me was so kind and shipping was faster than I expected... I will probably buy more stones from this company in the future. Extremely reliable, wonderful prices with great communication!The Natural Sapphire Company's reply:
Hi Victoria, Thank you so much for sharing your experience with us! We look forward to hearing from you again in the future. Thank you for choosing our company! - Ashley -
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![Elizabeth]()
Elizabeth G. Sent on 09/01/2021The Perfect Pink & Sparkly Engagement Ring for Down Under
We designed the PERFECT ring through the Natural Sapphire Company, with the AMAZING help of Lauren. It was the best customer service, so polite, helpful, and so understanding of my situation. I live overseas & work in a remote location, so do not have regular internet access and opposite timezones. With these two obstacles, Lauren was very understanding and happy to work around this with much patience! The company happily put the sapphire on hold for me whilst discussing with my partner so it did not get sold overnight while on different times. I sent a few photos for ring inspo and I was amazed the ring was basically the same thing! Really excellent attention to detail to even pick up on a small diamond on the underside of the ring. Also so helpful providing advice and input!
Such good quality, and the CAD drawings are a great touch to really help see your design come to life. More than happy to shop and design with the Natural Sapphire Co. again and have already recommended to friends and family!! Love it! -
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