The M Resort Reviews
Reviews
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4.8 out of 5 rating
4.8
Excellent
94 reviews
Recommended by 96% of couples
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Quality of service 4.9 out of 5 rating4.9
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Average response time 4.8 out of 5 rating4.8
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Professionalism 4.8 out of 5 rating4.8
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Value 4.8 out of 5 rating4.8
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Flexibility 4.8 out of 5 rating4.8
Awards
94
+8
User photos
Weddingwire
4.8/5
94 reviews
Google
4.5/5
15117 reviews
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Vannette Sent on 08/31/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding August 2025
⭐️⭐️⭐️⭐️⭐️
We hosted our wedding rehearsal dinner, ceremony, and reception at the M Resort Spa Casino in Henderson, NV and we could not be happier with our experience! From start to finish, everything was seamless, beautiful, and above and beyond what we could have imagined.
Jojo and the entire team were absolutely outstanding—every detail was handled with care, professionalism, and precision. The food, drinks, desserts, and wedding cake were all exceptional and received endless compliments from our guests. The staff went above and beyond in every way; attentive, professional, and so on point that I’d give them all a raise myself if I could!
Our wedding weekend was truly unforgettable, and we wish we could relive it all over again. Thank you to the M Resort Spa Casino for making our wedding events flawless and memorable—we highly, highly recommend this venue for any couple looking for an extraordinary Las Vegas wedding experience off the strip! They will not disappoint!!!-
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+3 photos
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Donna Sent on 06/07/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Helpful, professional, perfect!!
The M Resort was the perfect venue for us! Out-of-town and international guests enjoyed superb accommodations. The wedding coordination and catering were first class. We got lots of compliments about the food and service. The rehearsal dinner and reception were held at the M in Lux. The sunset and views were spectacular. -
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Nicole Sent on 12/22/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding 10.20.19
Miya was amazing and made a very stressful time a very chill experience ♥️ -
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Ashley Sent on 11/21/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely Amazing!!
We recently got married at The M Resort and I cannot say enough great things about the venue, the staff and the accommodations. We had our whole wedding weekend there from the Rehearsal by the pool, the Rehearsal dinner at Anthony’s steak house, the ceremony on the cat walk by the pool, the reception in the LUX overlooking the Las Vegas strip, and the after party at Top Golf Suite. Everything was 5 stars!
Our wedding coordinator Miya Williams was the absolute best! She worked with me to make sure every last detail was just right and met with me several times before the wedding and was very responsive to emails and would get back to me with answers to any questions I had the same day. Miya put me in contact with other departments to set up the rehearsal dinner at Anthony’s, a grooms cake with Baby Cakes and the day after buffet at Studio B. Prior to the wedding Miya contacted all of our vendors to confirm timing of the deliveries on our wedding day, making sure everyone from the florist to the photographer had our room numbers when we checked into the hotel, making sure the DJ and photo booth vendors knew where to set up for the reception and so much more. Miya, her team (Heydey and Wanda), Aaron at the front desk when we checked in and Frank at Anthony’s Steak House all truly went above and beyond to make our wedding weekend perfect!
I would highly recommend The M Resort and Miya and her team to anyone searching for the perfect venue for their wedding! -
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Kerry Sent on 10/12/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
professional and all encompassing
Miya at the M Resort was amazing in helping us to coordinate our wedding. Very responsive, accommodating, and professional. The venue handled the catering, set up, and worked well with all our vendors. The food was also excellent. It was a seamless experience. -
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Nita Sent on 09/20/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our Perfect Wedding Day
Miya Taylor was the absolute best in exceeding our expectations for our big day. The M Resort was an amazing venue. Included in our booking we received a beautiful honeymoon suite. To say the least we were definitely treated like royalty. Very kind and caring staff that were very attentive and the finest accommodations. For our reception we selected the Choice package that included butler served hors d’oeuvres. Yes our guests even experienced the royal treatment. Our wedding celebration was so perfect and is still one of the top conversations amongst our guests. Thank you M Resort for everything. -
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Genice Sent on 08/05/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Venue and Wedding Coordinator Ever!!!!
The M Resort was the absolute perfect spot for my wedding. Miya the coordinator was absolutely amazing!!!! Even when I had to change my date 3 months from the original date they handled it flawlessly! Miya and the M thank you for the most amazing day of my life! -
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Frances Sent on 07/25/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The M is gorgeous! Perfect place to have a wedding! Everything about it was breath taking. Superb staff! -
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Bianca Sent on 12/11/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Multiple settings for your ceremony. -
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Stephanie Sent on 09/13/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The M resort is by far one of the best wedding decisions we made. I am local to Vegas and we had a 2 day wedding at the M. We booked over 50 rooms for our guest.
The one major issue we had with the M was the fact that our coordinator changed 3 times. We understand we booked our wedding 1.5 year in advice. But in that time we went from Tina to Mariann to Miya.
Ok, lets talk about the hotel and the wedding. The nice part of having our wedding here was for 4-5 days all our guest was in the hotel. The hotel also kept them all entertain by going to the pool, spa or gambling. Our guest would meet each other at breakfast so they all got to know each other during their stay.
We had the Hindu ceremony in Milan. The coordinators set up everything for us correctly. The Indian food was catered thru origins of India. We had to pay $350 for a fire marshal for the ceremony but we were allow to have it indoor, it was to hot outside.
Our ceremony the following day was at the pool . The only issue I know about the pool was you hear the street noise so we had a fire truck drive by during our vows but other than that the sunset was beautiful.
Our cocktail hour was in VUE and our reception was in LUX for around 240 guest. The view was epic. The only thing is because the hall is narrow it is hard to hear and see people tell their speeches with that many guest. But the food was excellent. We got told by several people that it was the best wedding food they ever had. The caprese salad, sea bass and filet were a hit! Everyone told me the bartenders were great! The waiters were extremely nice. We had some issues with lighting and I spoke to Miya after the wedding and she made sure to make it right which we appreciate! Our parents are really needy and they made sure they were happy. We had 8 people cancel and we didn't get any type of food credit for that which sucks. Overall we LOVED the M and would get married here!
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Marissa Sent on 08/03/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I recently had my wedding at the M resort in June 2017. I can not say enough about how amazing this venue was. The customer service from the bell boys/valet, front desk people, restaurant staff, wedding coordinators were all so amazing. I was so pleased with how nice and helpful everyone was. Our wedding coordinator was Marianne until she retired... and then maya. Both women were amazing to work with and helped me make the best decisions for the wedding. Never did I feel taken advantage of or overcharged. The cost of the wedding was very reasonable for everything we got in our package. Our wedding looked very expensive for a good price! All of my guests had amazing things to say regarding the customer service of The M. We had 55 rooms booked out with family and friends and everyone loved the hotel and the staff. It was truly the best venue ever and it made our wedding so fun and special. I can't wait to go back for every anniversary and have a great time at our favorite hotel! Thank you to the M and all the staff you truly are wonderful. -
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Marshalle Sent on 08/02/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our experience with the M Resort Spa and Casino was excellent. We loved the mountain views of the Lux where our reception was held. Much of what is all inclusive in their package is usually an additional charge at other venues. The staff was friendly and great to work with. The food was fantastic and everyone enjoyed their accomadations. I would highly recommend this venue. -
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Doris Sent on 07/01/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Lux was the venue for the wedding, dinner and dancing and it was beautiful! Everyone raved about the venue, food and service. We worried when Mariann Clemens who had guided us through the planning retired shortly before our wedding. But we needn't have been concerned as Miya Williams seamlessly took over and ensured that every aspect of our wedding was perfect. The cake was beautiful and scrumptious! I would recommend The M Resort to anyone who wants an elegant wedding with fabulous assistance throughout every phase of planning and carrying out the event. They are true professionals! -
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Shelbie Sent on 02/02/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My fiancé and I had already decided on a different venue, but one weekend I wanted to start all over. I decided to go look at the m and the view was breathtaking and Mariann was amazing. I loved that there was a cute little sign welcoming my fiancé and I just to look at the venue. We will be getting married 11/11/17 I will post more then, but so far an amazing venue and Mariann is so fabulous. -
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Genesis Sent on 12/27/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We chose The M Resort's buffet for our reception and it was a HUGE hit! The M Resort's buffet is cheaper than other venues and their menu is awesome. However, since our wedding was in December, the prices went up for their Holiday Menu. Even so, it was still worth it. It was approximately $50/person and super duper easy to book. The manager was very accommodating. The only downside we experienced is not being able to have AV equipment for video montages, etc. We just ended up posting our videos online. We were okay with the trade-off since we love food and so do our guests. We did not request for a private room, instead, for the slightly sectioned off part of the restaurant by the windows. We had about 170 guests, and very happy ones too! They kept talking about the food for days after the wedding. -
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Jennifer Sent on 11/06/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband and I got married on October 1st at The M Resort -- choosing this venue and having the opportunity to work with Mariann was the best decision we made during our wedding planning. The Resort is absolutely stunning. We met with a few other hotels on the Strip, but ultimately decided The M was the perfect fit for us -- elegant, beautiful and easier to manage for our guests than the frenzy of The Strip. Mariann was a godsend -- she's an absolute gem and has the entire Vegas wedding experience down to a science. We got to enjoy the fun parts of planning our wedding (the flowers, colors, menu, etc.) and virtually NONE of the logistics. She made the entire lead-up and day-of an absolute breeze, and our wedding was a fairytale. Our cake was made by BabyCakes (the Resort bakery) and we sent them a few pictures to go off of and the idea of what we wanted and it turned out beautiful. We also did our hair and makeup at Spa Mio (the resort salon and spa) and all of our bridesmaids looked stunning. I couldn't have asked for a more perfect day, perfect venue or more knowledgeable planner than Mariann, and would strongly recommend The M to anyone seeking a beautiful Vegas wedding. -
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Shane Sent on 10/31/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The M was a wonderful location for a wedding. The view from the top of The Lux during sunset was breathtaking. The service was great and the food was also delicious. I cannot say enough about how helpful Mariann Clemens was too. She walked us through each step of the process and put us at ease. -
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Tanya Sent on 10/26/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Mariann and her team at The M Resort did an amazing! Amazing to work with, responds emails right away. They want to make your wedding as stress free as possible. The venue is beautiful and very elegant, the best place in Vegas for a wedding. My guests loved that they could dance, as well as sit on the balcony and have drinks. The food, the view, the cake, Amazing!!!! Thank you Mariannfir all your help, you made my dream wedding a reality with no worries! -
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Christina Sent on 10/24/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My daughters wedding was on October 14, 2016. We cant thank Mariam enough for all of her help the staff and the service was incredible. Thank you for making this the most beautiful wedding ever - our guests ares still talking about it.
Thank you - -
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Chelsea Sent on 10/22/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Mariann Clemens and the entire staff at The M resort are the best! They made planning our special day fun, exciting and easy. The venue itself is the best in the Las Vegas valley with sweeping views and several different location options. Our wedding day was flawless - and we had planned for a least one minor hiccup but rest assured there was nothing. I cannot thank Mariann and The M enough for making our wedding absolutely perfect. Thank you!! -
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Dani Sent on 10/11/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had the most AMAZING wedding at the M Resort on Sept 29, 2016. The wedding coordinator Mariann Clemens was a great help and made our day so perfect (could not have done it without her). The Ceremony, the cocktail hour, the food, the cake and the reception were absolutely perfect. It truly was our dream day/night all thanks to Mariann and the M Resort! :)
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Courtney Sent on 10/08/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had our wedding and reception at the M Resort on May 28, 2016. We could not have been more pleased with the professionalism of the M Resort team. From the initial meeting to the morning after our wedding the Event Planning/Catering team were there to help us every step of the way and to make the process as stress free as possible. Mariann, the Catering and Conference Service Manager, was an absolute godsend. She could not have been more wonderful to work with and made the whole wedding planning process so easy and actually fun. Mariann and her team took care of everything leading up to our wedding day and especially on our special day she made sure the groom and I were at ease and enjoying all of the special moments. We feel so blessed to have chosen the M resort for our wedding and would certainly recommend the location to anyone who is thinking of having their wedding in Las Vegas. The M Resort and their Catering/Special Events team is second to none and the best of the best!! -
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Stephanie Sent on 08/09/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We would highly recommend the M resort to any couple looking for an amazing wedding. You definitely get what you pay for. Everybody in our party had a wonderful time. The view from the Lux is amazing. Tina and Jackie made us feel so special and really went above and beyond to make our day so special! All of our guests told us that it was the best wedding they had ever been to. In fact, my aunt gave US a thank you card for having such an awesome wedding. I cannot say enough positive things about the wedding coordinators at the M, they really are the best :) -
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Nicole Sent on 08/02/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Having a Out of State wedding, had me a little anxious UNTIL I met the wedding coordinator and her staff at The M Resort and instantly I knew we were in good hands Actually GREAT HANDS ~ we had beyond our Fairytale wedding and my only regret is that it went by to fast ~ we will never have a big enough Thank You to all at The M Resorts wedding department !!!! -
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Katrina Sent on 06/08/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Loved this place and most of it wedding planners were very nice and professional. -
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Dana Sent on 06/03/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The first word that comes to our mind is PERFECT when thinking about our wedding held at the M Resort, Spa and Casino. First we would like to recognize the most professional and wonderful people on the event/catering team at the M especially Tina Randall, Mariann Clemens and Jackie Lacar. I have had the opportunity to plan large meetings and conferences. I must say that the M team is by far the best I have ever worked with. We choose the M because they offer a spectacular event package and venue location for both ceremony at the gorgeous M pool and reception at the LUX on the 16th floor with panoramic views of the Las Vegas Strip. Did I mention they have a one of a kind terrace? This was the first and only venue we visited and we knew from the first moment we met the team and visited the venue this was it. Through the planning process the team was there to help us make our day romantic and fun. We held all of our wedding events on property, which centered on ensuring our family and friends not only enjoyed themselves but also relaxed. As for the time leading up to our wedding day, I must say that we did not have one ounce of stress. The M had everything in good order. About 2 weeks prior to the day our main Coordinator accepted an awesome job closer to home, which may have left some worried. We were not as their team seamlessly took charge and continued on. Our day went off perfectly. The food was so delicious and the presentation beautiful. Our cake was made by the M and it was the most beautiful thing I ever seen! You know you are working with one of the best in business when your vendors have nothing but great things to say and are thankful that they have the opportunity to work with them. Our whole experience was one to remember. My husband and I will always have cherished memories. The only thing I do regret is that it went by so quickly and we were not able to slow it down. Thank you M Team for everything and for being such a wonderful group of people! -
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Dana Sent on 06/03/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The first word that comes to our mind is PERFECT when thinking about our wedding held at the M Resort, Spa and Casino. First we would like to recognize the most professional and wonderful people on the event/catering team at the M especially Tina Randall, Mariann Clemens and Jackie Lacar. I have had the opportunity to plan large meetings and conferences. I must say that the M team is by far the best I have ever worked with. We choose the M because they offer a spectacular event package and venue location for both ceremony at the gorgeous M pool and reception at the LUX on the 16th floor with panoramic views of the Las Vegas Strip. Did I mention they have a one of a kind terrace? This was the first and only venue we visited and we knew from the first moment we met the team and visited the venue this was it. Through the planning process the team was there to help us make our day romantic and fun. We held all of our wedding events on property, which centered on ensuring our family and friends not only enjoyed themselves but also relaxed. As for the time leading up to our wedding day, I must say that we did not have one ounce of stress. The M had everything in good order. About 2 weeks prior to the day our main Coordinator accepted an awesome job closer to home, which may have left some worried. We were not as their team seamlessly took charge and continued on. Our day went off perfectly. The food was so delicious and the presentation beautiful. Our cake was made by the M and it was the most beautiful thing I ever seen! You know you are working with one of the best in business when your vendors have nothing but great things to say and are thankful that they have the opportunity to work with them. Our whole experience was one to remember. My husband and I will always have cherished memories. The only thing I do regret is that it went by so quickly and we were not able to slow it down. Thank you M Team for everything and for being such a wonderful group of people! -
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Sybil Sent on 01/14/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Mariann was our catering manager/ wedding coordinator at the M and she was WONDERFUL from a-Z. Mariann was so patient throughout the whole process, she listened to my every concern, and gave me whatever I asked for. Seriously! "No" was never an answer she gave me. She worked with me every step of the way.
It was just so refreshing planning my wedding at the M. There were other wedding venues we had our eye on in Vegas, but it felt so impersonal with some of the bigger name hotels. All requests had to go through some department head for approval and when it did, it cost an arm and a leg. So being able to handle everything just through Mariann made the planning experience so much more enjoyable. And again, Mariann would move mountains for her brides if she could.
In a nutshell, having my wedding at the M just made so much sense. The M had everything we wanted, plus more. We got the casino floor without the heavy traffic, the Vegas skyline view in a 5 star restaurant venue (btw, the food was SENSATIONAL. this isn't just coming from me, it's coming from all of my guests) , the outdoor patio breeze for smokers and indoor a/c for the less adventurous folks, a great buffet for rehearsal dinner and poolside ceremony. Anyway, bottom line: 5 stars for M Resort! =) -
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Ian Sent on 01/14/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
50th Wedding Anniversary Buffet Lunch with Welcome Cocktails Reception
1. Plan early.
2. Make a List of Requirements.
3. Ask Questions
4. Be Flexible
5. Communicate updates, concerns, etc.
Our son and his wife hosted the small gathering for family and friends. We chose the LUX, at the M Casino and Hotel Resort for the view and elegant setting. (We attended a wedding here more than two years ago and loved it). Except for one guest (who also attended a wedding here), it is the "first time" for most of our guests who are thankful to be invited as this venue is unknown to them and have good comments about the view and services. Tina Randall, the Catering Manager for Weddings and Social Events did an excellent and wonderful job. She was very accommodating and helpful to all our needs and wishes. We would love for her to do our future event again. Thank you so much Tina from Toni and Terry Sablad for a memorable day!!!
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D. Sent on 01/08/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband and I had the most wonderful experience with Mariann and her team at the M Resort resulting into a dream wedding day. Mariann and Jackie helped us plan our wedding ceremony/reception with impeccable customer service as well as professionalism. I am a perfectionist, so when it came down to our wedding planning in reference to the venue, food, cake, and decor Mariann provided flawless service which put my mind at ease. I truly appreciated the honesty as well as genuine efforts from Mariann and Jackie which led to a perfect wedding day. I have nothing but the best to say since they are AMAZING to work with! -
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User2486026 Sent on 12/29/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had our dream wedding come to life, and truly owe it all to Mariann! We cannot thank Mariann and her team at the M Resort enough for making our wedding seamless, and so beautiful. Mariann was so pleasant to work with, and helped us with all of our requests (even the crazy ones). She was always available when we needed her, very attentive to the details, and made us feel confident in our decisions. There was no doubt to have our wedding at the M Resort. Not only for the beautiful resort, but the history behind it. My husband and I met at the pool when the M opened back in 2009, never thinking we would be getting married in the same spot 6 years later. So walking the catwalk and having a poolside ceremony was a MUST. Mariann calmed my nerves and always had a backup Plan B & C in case there was bad weather etc. She made us feel confident we did not need a wedding planner, and completely took on that role. The day of the wedding we started 20 minutes later than expected, however Mariann was still able to execute our timeline of events seamlessly. It truly was the best day of our lives. We couldn’t have imagined a more magical, perfect evening. Our wedding cake was stunning, and it came to life by the amazing Chef Isla (winner of Food Network’s Cake Wars). Our friends, and family keep telling us how beautiful the venue turned out, and how spectacular the food was. Hearing those things mean a lot, definitely confirming how happy we are we had our big day at the M. -
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User2482551 Sent on 12/28/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I cannot say enough amazing things about Tina, Jackie and the rest of The M Resort team. When I first started looking around for venues, I already knew I wanted my wedding to be at The M Resort because that's where my husband asked me to be his girlfriend two years before. I am from San Diego so my review is based on my experience of planning a destination wedding with Tina and Jackie. I was locked in the very moment Tina responded to my inquiry. From day 1, Tina and Jackie were responsive and helpful with every single aspect of my wedding. Tina had an answer for every question I had, a suggestion for every uncertainty I had, and a solution and/or backup plan for every obstacle I faced. The M Resort offers amazing wedding packages so the only outside vendors I had to really look for were photographers/videographers & drapery/uplighting services. They even had a great list of preferred vendors. Tina and Jackie made my life even easier by communicating directly with my vendors! I could go on and on about every single thing Tina and Jackie helped with in preparation for my wedding AND the entire weekend of my wedding (they even helped me with a few things a week after my wedding), but it would take forever because I feel like they literally helped me with everything. One thing I really appreciated about Tina was her honesty, which I needed since I was planning the wedding by myself. She would always tell me when she thought something was a bad idea and would offer her own suggestion based on her experiences with other people. If I couldn't do something, she would give it to me straight and that's why I loved working with her. She took the time to go through all of my questions and answered them promptly and honestly. To put it simply - she is THE BEST. The team at the M Resort was wonderful and they really made wedding planning so easy. The venue was absolutely beautiful, my guests are still talking about it and how much fun they had. I am so happy we went with them. -
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Olivia Sent on 12/20/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had the best reception ever at the M Resort. The Lux venue was beautiful and perfect for our wedding. You can't beat those views! The staff was fabulous, the food was delicious and the cocktails kept flowing. We opted to do the whiskey tap add-on, which is specific to this venue, and it was a hit! I particularly have to thank Tina and Jackie for being so prompt with their responses and being patient with all my questions!! Having a function at a casino can have some restrictions (staffing fees, food and beverage, certain decor/entertainment) but Tina and Jackie accommodated us to the fullest extent! It will be a night to remember and our guests are still talking about it. Thank you so much for everything!! -
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Tony Sent on 09/11/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
There is no other choice than the M Resort for any of your catering requests, especially a wedding. Mariann guided us through a maze of all the key players to make the wedding the event of a lifetime. The service, food and elegance was better than any first class New York venue. I would run not walk to visit Mariann. You will be glad you did!!!!! -
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User2437404 Sent on 08/05/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had a wonderful wedding rehearsal dinner and wedding celebration at the M. The LUX was a great venue for our wedding! Tina and Jackie were wonderful to work with, and they pulled off everything perfectly! -
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Liz Sent on 07/25/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Mariann was our wedding coordinator and she was amazing! She helped my husband and I with everything. She even was there and never went crazy when we would both change our minds like crazy. The food was amazing and the atmosphere of the Lux was to die for! I have friends that want to have their parties there just for the fun. I am still to this day almost 4 months later still hearing from family and friends how amazing the reception was, food, fun, tables settings, and friendliness of all the staff that helped to make our day unforgettable !! Mariann thank u for being there from the beginning to the very end with us and through all the craziness!!! -
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Christina Sent on 07/07/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Tina was a great help and was easy to work with. She helped us plan our Wedding reception with ease and didn't have us stress at all. The entire M staff throughout the process from the tasting to the event and after were fantastic and couldn't have been better.The M Resort's reply:
Thank you so much. Loved planning your wedding! Jonathan promised to keep in touch when a little Batista comes along :) -
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User2215043 Sent on 07/07/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Absolutely outstanding! Everything was of exceptional quality at reasonable prices. Definitely recommeded! -
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User2210081 Sent on 07/03/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Tina and Jackie were amazing wedding coordinators! Weddings can be a very stressful event to plan and these two ladies did everything they could to make this day stress-free for my husband, family and myself. I would highly recommend this resort for any event. It's a gorgeous and modern setting and we could not have chosen a better place than M Resort for our special day. Our families were very impressed with the venue. -
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Joseph Sent on 06/27/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had our wedding at the M Pool Side and then our reception upstairs in the LUX Room. From the very beginning we were treated like royalty, like family, like the most important people that were on the property each and every time we arrived. It all started with the introduction of services and a simple tour of the property with ideas given at every turn to make our night a special and unique one. On the tour, every employee, every staff member was more than friendly and treated us like we were residence living at the M. The food tasting was unbelievable and left my wife and I speechless with not only the presentation but the commitment to excellence that the staff that showed that day.
As for the event, there is far too much to say but in short, if we could do it all over again we would do everything exactly the same. The wedding Pool Side was breath taking and the compliments even a month after from our guests still to this day hasn't stopped. Mariann and her assistant Jackie made everything so easy. They took all the stress out of it and it really allowed us to enjoy everything. Not one single detail nor request no matter how big or small was left behind. They handled everything with the utmost professionalism and patience. After the wedding Miss Wanda took over as banquet coordinator and she ran our reception to a "T" and we could not be happier. I had 3 spur of the moment requests and she handled it at that very second and made the magic happen. I was absolutely ecstatic with how she came threw with my requests as I know they were not easy but somehow, for the lack of better words "she pulled a rabbit out of her hat" and made it happen. From finding the impossible on our wedding night to handling our guests, the bar, the events, the security, the clean up etc... Miss Wanda made it happen.
We feel absolutely blessed that we found Mariann, Jackie, Wanda and the M Resort for our wedding and we would do everything exactly the same all over again.
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Ivy Sent on 06/11/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I only looked at three venues and once I saw the M my mid was made up. The M is so modern and what a view! The food was amazing and service was top notch! My wedding coordinator was Mariann and she was amazing. She was on top of every aspect of our wedding. I couldn't have asked for a better planner. Her assistant Jackie was very nice to work with as well. Everything went according to plan and was beautiful. I wish I could do it all over again. Maybe a baby shower next! -
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Haley Sent on 05/27/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had my wedding here March 28 '15. Mariann was amazing to work with. She helped me whenever I needed it and she was on top of everything. By some gliche, The M Resort actually double booked my wedding so we had to move our reception location. They did whatever they could to make us a happy couple. I appreciated their willingness to help and make things right. When the day came, it could not have turned out any better! Thank you to Mariann and her team! -
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Sylvia Sent on 03/04/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We just had our wedding at the M Casino & Resort in Las Vegas and it was fantastic. The venue was really beautiful - up on the LUX floor with a view of the strip. The food was fantastic - all of our friends thought it was great, and significantly better than normal wedding food. And best of all, our coordinator Marianne was wonderful - really knowledgeable, responsive, and a calming presence. Relative to other venues that we looked at, it was also great value for the quality. You can also rent a 2-story loft for a great after-party in the same hotel. A really high end wedding at a reasonable price if you're willing to go off the strip. Highly recommend! -
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Lori Sent on 11/02/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband and I had the most amazing night of our lives at our wedding and reception at the M Resort. Our wedding coordinator Mariann Clemens handled everything perfectly! Everyone who attended has told us it was the best wedding they've been to. The food, service venue, music and every detail was excellent! -
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Sherika Sent on 10/11/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Mariann was so helpful while planning my special day, the venue was beautiful and the view always amazing!! I wouldn't have had my wedding anywhere else! The food was spectacular! The only complaint was that everyone wanted seconds!! Thank you for everything! -
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Macarena Sent on 10/10/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Lux at The M Resort is a beautiful place to have your wedding and reception. It has breathtaking views of the strip on the 15th level. The reception went so smooth, everybody complimented on the service of bartending and dinner served, it was seamless. Most everything is included too so it makes it easy for those of us who are very busy and Tina was great at helping us make all the decisions with the details. I would highly recommend! -
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Mary Sent on 10/08/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Harry “O” and his crew Alan and Joey D provided us with exceptional DJ service and photo booth fun at our July 2014 wedding. They took the time to coordinate our night so that it went smoothly, making sure to pay attention to detail. I'm blown away at how awesome this team was! I highly recommend using Harry “O” Productions for any event. They were amazing. If I can give anyone some wedding advice, Having a good DJ is nothing to go “cheap” on. You rely on them to execute everything and keep the party alive, so choose wisely. Thank you Harry, Alan and Joey D for a perfect night -
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Tina Sent on 09/27/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Mariann Clemens was so professional and made my daughters wedding a beautiful, elegant day. The M can't be beat for the perfect sunset wedding poolside. The food was absolutely delicious and portions were great . Our guests were amazed at the beautiful venue. I would recommend any bride to consider the M for their special, unforgettable day. -
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User1704281 Sent on 07/09/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Tina Randall is amazing! She has helped me at every possible moment, without hesitation! Can't wait for my wedding day! -
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Jennifer Sent on 05/28/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The M in the M Resort and Casino stands for Mariann Clemens, our catering manager / wedding coordinator. Not only was Mariann fantastic but our guests raved about the friendly staff, the totally awesome pool, the killer cuisine, the modern minimalist decor and less smokey casino floor. The M is about 10 miles from the strip but they have just about everything you need on-site. The poolside ceremony served us well for a rather non traditional wedding. The reception followed at LUX - top floor of resort with amazing views of the strip and a cool outdoor patio. The entire staff (bartenders especially) were top notch. Many thanks to the M for making my day!! -
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Lesley Sent on 04/30/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing, such a great wedding venue! We worked with Mariann and she was very responsive and easy to work with. She made sure the event went smoothly, we couldn't have asked for a better experience. -
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Tabitha Sent on 04/22/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My new husband and I just had our wedding at the M. It was small and intimate, our guests were blown away and they made our special day perfect. There isnt enough amazing things I can say about this hotel and their amazing staff. For being vegas and being a mass production of weddings in their city I found the one place I was very important. I just happened to stumble on them when we went to view places and after squeezing in one more places they blew everyone out of the water. Their prices by far for what u get unbeatable. Their venue. ...talk about a view of vegas. The staff sooooooo friendly, their hotel is modern yet cozy. Their pool rivals any pool, we chose not to get married at the pool but the cat walk u get AMZING. Please just call them email them get their package information, u wont regret it -
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User1560488 Sent on 03/18/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had our wedding in the LUX room at the M Resort this past February and we could not have asked for a more perfect experience. The food was amazing, the staff was great and the venue was breathtaking. I have so many good things to say about M Resort, but this review is focused on our catering manager, Mariann Clemens.
Words cannot express how much Mariann helped us with our wedding planning all the way to our actual wedding day. It is no exaggeration when we say we could not have done it without her. We were both living overseas and would not arrive in Vegas until a couple weeks before our wedding date, which left us with a lot to do before our arrival.
As a bride who had not even seen the venue and is very detail oriented, I had more than my fair share of questions. Mariann took the time to answer all my questions in countless back and forth emails and put my doubts at ease. She was prompt in answering my questions and very thorough, providing pictures when necessary and even providing a color wheel to ensure the chefs had the perfect colors to match the cake I wanted. Not only did the cake look EXACTLY like I wanted, it tasted amazing too (and she packed the top layer for us without us asking). Her attention to detail meant she understood exactly what I wanted and made sure it happened. She gave great suggestions on linen colors and ceremony set up- the pool aisle was so beautiful and unique especially with the lighting set up around it. Her recommendation for a photographer (Ella Gagiano) was one of the best decisions of our wedding day. She made sure we enjoyed our day, and because of her suggestions for our timeline, we actually had enough to eat during the reception and still enjoyed our evening of celebration. Mariann went above and beyond our expectations for making our wedding day perfect! We can’t wait to return and celebrate a future anniversary here. Thank you, Mariann! -
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Heather Sent on 11/07/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband and I wanted an outdoor ceremony. We met with the Mandalay Bay wedding coordinator first. They had a wedding ceremony every hour and could not show us the reception venue. We then met with Mariann at the M Resort. We knew right away that we wanted our wedding at M. They only have one wedding per day and the outdoor and indoor venues were incredible !!!! The strip views are awesome too!! Mariann knew everything and anything about weddings! She helped us limit costs and gave us tons of wedding info. The food at M is also incredible! It came out hot and was exactly like what was presented at our tasting. All our guests raved about the filet, pumpkin ravioli and miso glazed sea bass. I cannot tell you how many people told me it was the best wedding they ever attended! -
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Sarah Sent on 11/07/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
All we can say is WOW! What an amazing wedding weekend we had thanks to Mariann Clemens and the professional staff/vendors with the M Resort. Our day was everything we dreamed of and more. From the service to the food and the environment! The VIEWS were incredible too. Our ceremony was outside by the pools and reception at the LUX.
Mariann handled everything from start to finish and even after!! This process can be challenging at times but not when you work with someone like Mariann. My family and friends said we were so calm throughout everything. We have to credit Mariann for this. Whenever we had a question or concern, she covered it and RIGHT AWAY!! Not only did we have our wedding and ceremony at the M Resort but we also had a "Welcome Happy Hour" the night before the wedding for all of our guests at the Hostile Grape. It was simply amazing! Mariann, Erin Gleason and the staff there made sure it was an event that no one would forget. Our guests had the best time EVER! Great food, great wine and an awesome environment.
Mariann's attention to detail is something special. She didn't forget anything and made sure we didn't either!! She went above and beyond to make sure everything was taken care of so we could sit back and just enjoy it. Her knowledge of food and beverage was extremely helpful too. Our guests were so happy with everything!
If you want to get married in Las Vegas, the M Resort is the spot and Mariann is the Manager you want to work with!
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Zaida Sent on 10/14/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Planning a wedding long distance is not for the weak! HOWEVER, WORKING WITH TINA AT THE M WAS AMAZING. My daughter and her then fiancee loved the contemporary feel of the M and the view from Lux on the 16th floor. They are both in med school and too busy to make arrangements.Once I started working with Tina Randall I just knew things were going to be perfect. She is a true professional,responsive and very helpful with great ideas.her suggestions for vendors were right on target. However book early because all were very busy as they are very good! We had a preview of the Italian buffet which was amazing:great fresh food! Our guests were impressed with the quality and variety of food offered. The staff was impeccable. We hosted an open bar for four hours and the bartenders were great. The wedding cake was done to my daughter's specifications at the M and it was delicious as well. Added mini chocolate amaretto cakes, cannolis ,tiramisu,fruit tarts and cheesecakes for a dessert buffet that had everyone raving! Presentation was also marvelous for all items.A beautiful,memorable evening for all attendees but, especially, for the bride and groom. Would do it again! -
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Christopher Sent on 10/14/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had a rocky start with getting our planning off the ground but after Tina Randall took over everything went extremely smoothly. The hotel is gorgeous, the food is exsquisite and the service is top notch. You will not find a better value for your dollar in Vegas or a better venue for your wedding outside of the M. The poolside wedding was spectacular and the view of Las Vegas from the 16th floor Lux is the best in town. We had guests from all around the world and everyone had a great time and cannot stop raving about how much fun they had! Tina made sure our wedding was incredible and she went the extra mile to make ensure our day was perfect. We could not be happier! -
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User1317713 Sent on 08/26/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our Lux rehearsal dinner and cocktail hour were beautifully executed and went as smoothly as possible. The space provided us with gorgeous views and an outdoor patio that our guests loved. The food was delicious. Tina could not have been more helpful. All around great experience. -
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User1151232 Sent on 05/03/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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We went through some rough patches in the beginning but one person changed everything.
Mariann Clemens. Hands down, the best Catering Manager ever.
I can list examples of how spectacular this woman is, and I will.
1) Thoughtful - she hand delivered us our favorite drinks right before dinner was served (we didn't have drinks at the time and my fiance's favorite drink was not served at our reception... which means she had to go out and get it somewhere else)
2) Considerate - We received two tiffany & co flutes (as a gift from our bridesmaid) and we used them during our champagne toast. amid the festivities they disappeared she found both of them scattered on different tables and made sure they left with us that night.
3) Honest - She was always in our best interest... she was never pushy with sales and trying to upsale us on anything. We managed to do a good job of that on our own.
4) Punctual - She always responded to our emails in a timely manner and resolved any issues that came about. Against our recommendation She even checked her emails on her days off because the ceremony was so close...
She really went above and beyond all of our expectations... This goes out to the entire M Staff, Mariann was our proxy to the M. She had to communicate information out to different departments to make sure everything went as smooth as possible and to me that is the memory I will forever have of the M Resort.
The list can go on forever....
All of our guest were amazed at the pure beauty of the M. Their courteous staff, from Tim - bell captain (I made many trips during my stay) to staff at the LUX, to Mariann everything was amazing. We just wish we can do it all over again. :) -
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Kimmy Sent on 04/30/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Tina The Catering Manager Was Amazing! All My Guests LOved The Hotel And My Fiance And I Had An Amazing Day! -
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User1143056 Sent on 04/24/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We could not have been anymore happier with Tina & her team at The M. The planning process was very simple for us as we were in Canada & found The M online. After talking to Tina we decided on The M for our wedding.
The Wedding day was prefect, set up was wonderful, Tina was very helpful in moving everything along, the food was AMAZING as our guests raved about it & the whole evening was wonderful. The venue was breath taking at night & our guests still talk about how amazing and beauitful our day was. The lights at night of the strip really set the best back drop for the evening. My husband and I talked after and mentioned that we would not have changed one thing throughout the whole day and experiance of planning with The M. It was truly a prefect, no stress & fun filled day!!! :)
Love Tina & The M - The Beaupre's , March 30, 2013 -
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User1133039 Sent on 04/23/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our wedding at the M Resort was exceptional! Tina Randall and the staff at the M were amazing and made everything seem effortless. The LUX was a gorgeous venue for both the ceremony and reception with a great outdoor balcony to take in the cool breeze. Can't say enough good things about this place. -
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User1142495 Sent on 04/23/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The M Resort provided many things for us and each aspect of it was amazing. We had our ceremony and reception here. The areas they offer are so beautiful and LUX overlooking the entire strip is breathtaking. All of the reception food was delicious. All of our guests could not stop raving about all of the food we had. They also did our cake which was beautifully put together and tasted amazing. Everything was wonderful and is reasonably priced for how beautiful it is there, especially compared to its competition which I can't even see a comparison in the beauty of it.
Some other things to know: I went to the spa for hair and makeup as well as some of my bridesmaids and the stylists listened to all of our needs and executed them beautifully. Also, I highly recommend looking at the hotels Feasts to Go menu and ordering off that for any event like a rehearsal dinner or just to have a party at home. The food is amazing and reasonably priced. -
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Kayla Sent on 04/04/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I got married at the M Resort on March 3, 2013. We had the ceremony by the pool and did the reception in LUX on the 16th floor overlooking the strip. My husband and I decided to have our wedding at the M because it's a beautiful and classy resort. All of the rooms are nice, even if you aren't in a suite. The other perk was that everyone coming in from out of town could stay at one place the entire weekend and not have to worry about transportation to different events. We stayed there Friday and had appetizers and drinks at Anthony's with guests that arrived early. On Saturday, we had our Rehearsal Dinner in the PDR of Anthony's . Coordinating the Rehearsal Dinner was very easy and the manager and chef worked together with me to customize the menu and wine pairing. The night of the dinner, the service was great and the food was everything we wanted and more. On Sunday, the Groom and Groomsmen got ready in a Classic Suite and the Bridesmaids and I got ready in the Loft Suite; which my husband and I stayed in that night. It was very spacious and perfect for the group of us to get ready in. Tina was the POC at the M and worked with me from day 1 to make my wedding a dream come true. She was great at communicating and coordinating details with me in a prompt manner. She helped me so much with all of the details like room layout and menu, but also in areas that she didn't have to, like florals, wedding day timeline, cake design, etc. I told her right before the wedding that I should be getting her a wedding present because of all of the help she gave me. :) It was like I had my very own wedding planner to coordinate with. She is very calm and collected and helped keep everything in order on the wedding day. I felt fully confident that I could trust her and the staff at the M to make sure everything went as planned on the big day. Thanks Tina and the M Resort for helping to make my wedding weekend so amazing! -
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Jason Sent on 02/20/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Truth be told, my wife primarily dealt The M Resort and our planner Tina Randal so my review is based off her constant praise and my final experience.
We had our ceremony on Anthony's patio. I really thought it was going to be too small but we took Tina's advice and were glad we did. It was perfect!
Reception was upstairs at the Lux and this place is amazing for wedding receptions! We easily fit about 100 guests and could have fit more. With the stage, two bar areas, dance floors, patio, and an AMAZING view of the Las Vegas Strip, the Lux is seriously an awesome location for a wedding or reception, or both.
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Andina Sent on 02/13/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our wedding was absolutely everything we dreamed it would be! Tina Randall was professional, knowledgeable, and a joy to work with. Our ceremony was during the day outside on Anthony's patio and the reception was held upstairs in LUX. Both venues were assembled exactly as requested, right down to every seemingly small detail I had requested. Our food was perfect and the cake was beautiful and delicious! Tina made everything stress-free for us. Our guests all commented on how beautiful the venue was and loved the food and amenities at the M. Many beautiful places to take pictures, excellent service, exceptional quality. Highly recommended! -
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Stephanie Sent on 11/21/20125 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
WOW.. what a wonderful venue .. It was just a stunning place to be able to hold our Wedding! .. Tina and Maribel were also phenomenal to work with.. -
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Jessica Sent on 11/01/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We worked with Mariann from In-House Catering and not Tina and the typical M Catering team. We had the ceremony by the pool and the reception in the LUX at the top of the M. Guests were raving about the beautiful resort and we heard that it was the best wedding food they ever had! Mariann and her team were incredible and we wish we could re-live the night over and over again. Thank you Mariann and the M! -
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Kai Sent on 06/06/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
"Success!" "Well Done!" "A Great Party" "The Best Wedding" The Venue was So Nice, with the views upstairs at Lux and the loungy feel downstairs at Hostile Grape Wine Cellar." "The Food was delicious" These were comments from my guests. Everyone thoroughly enjoyed themselves in a classy resort off the main strip.
A great time by all. Wish we could do it again. Tina and staff were a pleasure to work with. -
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Eric Sent on 10/03/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The M was a very classy venue and the entire staff treated us and our guests very professionally. My guests kept commenting how nice the M employees were. The off-strip location was great because it eliminated the congestion of "walk-through" visitors. My catering manager, Tina, was great. She handled even the last minute requests with a calm grace that kept everyone relaxed. -
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Tammy Sent on 10/09/20184.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
The M Resort helped us plan and execute a wonderful poolside wedding ceremony and reception at Lux. This was a destination wedding for us, and Miya Williams, the Catering Services manager, was virtually there for every question and logistical need along the way. The M Resort has a beautiful property with modern, well appointed rooms and facilities. Our wedding guests loved the hotel so much and many are planning to stay there on their next Vegas trip. The M took a lot of the stress out of wedding planning and exceeded my expectations in regard to service. What's great is that you don't have to piece meal everything together. They have linens, chairs, glasses, bakery, everything and you can see that on a tour. The food and drink packages were delicious and reasonably priced. Our cake was beautiful and so delicious! They can really do it all. They have several indoor and outdoor venue options for ceremonies, receptions and rehearsal dinners. Also, their preferred vendors list is top notch so you're in good hands with all of the professionals they work with. We had such a beautiful day and if you're thinking about planning a wedding at the M you should totally do it! -
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Ashley Sent on 03/12/20184.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I got married at the M in 2016 and it was one of the best decisions I've ever made. Mariann and her team made sure my day went off without a hitch. Even when we had to change the location of the ceremony due to rain (it rains in vegas in the spring?) Mariann and her team sprang into action. I was able to bring in vendors from Los Angeles and everything was organized and on time. We still get compliments about our wedding! -
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Jacqueline Sent on 12/29/20154.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
BEST VENUE WITH THE PERFECT STRIP VIEW AT NIGHT
About 6 months ago we had our wedding at the M Resort,the best decision we could have made.When i got engage i knew i wanted to get marry in Las Vegas,but at what hotel i had no idea.so me and my then fiance made 3 appointment at venue that we were interested in having our wedding the first venue seem like they were too busy for us,the second venue the wedding planner didn't even come out to see us she told someone that our appointment was at 3:00 and not at 1:00, so the next day we had our appointment at the M RESORT.We were introduce to MRS Clemens at that time i didn't know that she was the angel we were looking for she treated us with so much manner and respect. it didn't matter how many phone call or email i sent her she always respond.it doesn't matter what budget you are working with she always have time for you. She is one of the sweetest person you would want to be your wedding planner,she did an outstanding job on our wedding she went above and beyond for us we couldn't have ask for a more perfect wedding day. So i would recommend the M RESORT to anybody who is planning on having their wedding in Las Vegas you will not be disappointed the pool side ceremony alone is beautiful,the reception venue view is breathtaking,but MRS CLEMENS the way she treated me and my fiance was a big part of our reason for choosing the M RESORT.I promise u if you choose the M RESORT it will be the best decision... -
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Franklin Sent on 07/08/20154.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
We recently got married at the M Resort (June 20th). It is difficult to overstate the gratitude we feel for the venue; specially for Mariann and Jackie at the Catering Dept.; and all the other staff at the property at large.
As Las Vegas locals, we had (what seemed like) a million options during our venue search. After scouring the valley, we settled on the M. The view from the LUX (event center) was too compelling.
From day one, Mariann and her staff were diligent about listening to our preferences, making the necessary adjustments and communicating proactively.
On our wedding weekend, we had guests fly in from all over the world. The consistent adjective used to describe the hotel and staff services was - "classy".
From providing guests with bottled water during the poolside ceremony, to having our photos on splash screens in each room and other property signage; the M delivered on being thoughtful and truly making the day memorable.
We had a welcome party at the loft suite and the views were stunning. The staff was very responsive each time we asked for more ice :-) Recommend it highly if you are considering a gathering of up to 30 people.
Overall, we had an enchanting experience. We highly recommend the M resort for other couples seeking unpretentious elegance. -
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Sheena Sent on 06/14/20134.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
If you or anyone in your family has food alligerys book your event at The M!!
My husband has a SEVERE NUT ALLIGERY! It's so bad that as a family our household is nut free. After being together as long as we have been you get used to what I would call Lack lustre food. When it comes to eating out Buffetts are out of the equation. Being from Canada it's hard to choose a venu for the biggest day of you life over the Internet, but Mariann Clements (our M lesion) was FABLOUS!!! She took care of making sure our day was specitualr and it was! The DJ and Photographer she recommended were amazing! Not only was the venue to die for (the LUX) but the food was exquisite (and Nut Free). Our guests actually thanked us for the food we had selected! The Staff at The M were super (we used several of the M services. From the Salon to room service, even the Spa was excellent)
We have already decided to book our first anniversary back at the M!
Great investment! -
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Stephanie Sent on 11/02/20234.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Wedding at the M - Absolute perfection!
My daughter just got married at the M last weekend. It was amazing! The staff including the bellmen, security, valets, wait staff, and the wedding coordinator were all top shelf. The venue is beautiful, the food is excellent, the overnight rooms are very nice, comfortable and quiet. I can't say enough. We highly recommend the M for a wedding. It was perfect. -
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Barbara Sent on 10/03/20194.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Even better than I had hoped for!
Everything was perfect! The food was delicious...huge portions. The service was wonderful. The view was breathtaking. I highly recommend having your wedding at the M. Many of my guests have told me that they would recommend the M to anyone having a wedding! Thanks for making it perfect! -
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Rowena Sent on 05/27/20174.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 4.5 out of 5 rating4.5
My envisioned wedding would not have been possible without the help of my very wonderful and understanding wedding coordinator Mariann. She was attentive and knows her craft to the dot. It was a pleasure having her. -
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Juan Sent on 05/30/20164.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Normally i operate under the principal do not buy the first thing you see. However the M resort was the first venue my fiancé and i saw and we instantly fell in love. The hotel itself is beautiful and, the grounds are well kept and the rooms are very clean and luxurious.
Once we made an appointment to see the venue the wedding coordinator Mariann was amazing, she explained everything that was included with the venue and she also provided an approved vendors list for the services they do not. We started planning our wedding almost a year in advanced and whenever we had questions Mariann was a phone call away she worked with us in ever y aspect of our wedding and never did we feel treated like just another number or a client that needed to be upsold
My bride and i as well as all of our guests enjoyed the wedding day. Mariann was by our side the whole day making sure everything ran smooth.
We did also have our rehearsal dinner at the M buffet, the food was great and they offered our large party a private room which was very convenient. And it was here where we had our only bad experience in this whole wedding process. After the dinner had ended a very rude manager from the buffet approached me in the middle of all my guests to discuss matters about the bill. She did this twice with two separate mattes even though after the first time I let her know she was being rude and that she should call me aside if she had any issues with the bill. Finally i got tired of dealing with her so i called Mariann who promptly resolved the issue without all the fuss. This is by no means a bad reflection on the M as a venue for your wedding, i just happen to get a rude manager, and once i let my Mariann know of the issue she resolved it.
For anyone getting married i definitely recommend looking at the M, if anything make an appointment and let the view speak for itself.
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Nicole Sent on 10/08/20124.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
We had our wedding at the Lux on the top floor of The M. The venue was beautiful and the staff was very helpful and professional. We really enjoyed working with Tina Randall and the rest of the staff at The M. The food was also super yummy, especially the coconut shrimp! -
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Lisa Sent on 09/21/20124.8 out of 5 rating4.8
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our experience with the M was great and Tina, our coordinator was exceptional. She went over and beyond to make sure that our requests were fulfilled. It was an absolute pleasure working with her.
The Staff was also very courteous, and did their best to please us before and during our reception, and with over 250 guests, that was a tall order.
We would recommend anyone to work with the M (especially with Tina) as they were very flexible and accomodating to our traditional food and noise and assisted in making our dream wedding come true. -
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Laura Sent on 11/02/20234.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
M Resort Wedding on 10/28/23
I got married at The M Resort last week and had the absolute best experience imaginable. The entire staff - catering, valet, bell desk, front desk, in-room dining, etc. - were extremely accommodating, attentive and responsive during my entire wedding process. We had over 100 guests fly in from out of town, and each and every one of them had an outstanding experience.
The grounds are pristine - clean, well-kept and beautiful.
The M Resort is THE place to get married for Vegas locals. -
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Tiara Sent on 12/21/20154.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Mariann was the best! She made the whole process delightful and stress free, so much so that I want to do it all again! She always had prompt answers to my questions as well as helpful suggestions. The resort was amazing and the banquet staff was exquisite. Our reception dishes were some of the best I've ever tasted (the Miso sea bass was incredible). We are still getting compliments on the ceremony and reception, and I credit Mariann and the staff for that. -
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Melissa Sent on 05/28/20134.6 out of 5 rating4.6
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4 out of 5 rating4.0
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Planning our wedding at the M started out slow and a little bit rough. The first coordinator we worked with did not seem at all interested in helping me plan or providing information. There was even one point where she didn't respond for over 9 weeks to an email I had sent. We were considering forgoing our deposit and changing locations. Luckily when I called Jeffrey Penell (catering manager I believe) he found us a new coordinator. Mariann Clemens came to our rescue and helped plan the most amazing day of our lives. We couldn't have asked for a more amazing coordinator. She was very helpful, very accommodating, she made sure that we got everything we wanted and more. Our guests are still talking about how it was the best wedding they have ever been to. I usually always have something to complain about but for the first time in my life I can say that day was absolutely perfect. Everybody always warned me that something would go wrong on my wedding day but not to let it get to me...Nothing went wrong. Service sad great, good was great, DJ ( Mike Fox) was so good everybody loved him, Philip York (the officiant) was really good as well, I had my hair and make up done at the M resort salon and spa and they did an amazing job. Overall it was the best day of my life and it wouldn't have been so amazing if it wasn't for Marian Clemens, and the M resort. We will definitely be returning to the M ...maybe for an anniversary :) -
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Dayan Sent on 12/17/20144.4 out of 5 rating4.4
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 3.5 out of 5 rating3.5
I am getting married in two weeks from out of state and have to say Mariann has been nothing short of amazing to me! The venue is stunning and she has made me feel very special. I would absolutely recommend this venue to anyone looking in the area. -
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Germese Sent on 12/21/20164.2 out of 5 rating4.2
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Quality of service 4 out of 5 rating4.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4 out of 5 rating4.0
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Value 4.5 out of 5 rating4.5
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Flexibility 4 out of 5 rating4.0
I got married at LUX Lounge on September 24, 2016, and I just want to emphasize how great Mariann Clemens is! She helped make my day a million times less stressful and she is absolutely flawless! We had a few hang-ups with a terrible experience during our rehearsal dinner at Studio B and after sharing our experience with her even after our wedding she was on it. LUX Lounge was perfect for a one stop shop ceremony and reception and our guests couldn't stop basking over how beautiful the entire venue was! Will definitely be back for vacation and would absolutely recommend for anyone looking for a destination wedding with a touch of tradition! -
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Rebecca Sent on 06/06/20124.1 out of 5 rating4.1
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Quality of service 4 out of 5 rating4.0
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Average response time 3 out of 5 rating3.0
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Professionalism 3.5 out of 5 rating3.5
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our Wedding, like most weddings had its ups and downs in terms of Event Planning. The Majority of our guests enjoyed the Hotel and its ammenities. Our Ceremony decor was changed with the addition of a faux plastic wall, which wasnt pleasing but the M made special arrangments to decorate the area to compensate for the change. I would recommend the M to anyone who desires a smaller unique venue with a modern and contemporary vibe. -
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User1561284 Sent on 03/18/20144 out of 5 rating4.0
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Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
My husband and I had our wedding ceremony at The Villagio Del Sole Pool and the reception at The Lux. Everything was beautiful and breathtaking!
The food and service at The Lux was awesome! From the appetizers, to the prime rib, to the cake, even the bartenders were a hit!
It was a perfect day with blue skies...The pool was a perfect place for our ceremony.. The Lux has an amazing view of the Strip and pool..
We also had our rehearsal dinner at Jayde Fuzion. Executive Chef Sweonkyoung Longest, Manager Rick Cruz and the rest of their team did an amazing job with the food and service!
We appreciate all of MARIANN CLEMENS' help with all the details and working with all our vendors, officiant, DJ and musicians.
Florist- ByDezign
Photography- Ella Gagiano/High Class Photography
DJ: Mike Fox
Officiant: Phil York
My husband and I live in Hawaii and initially didn't plan on a destination wedding. We are certainly happy with the results and had a memorable and fun wedding!
Everything from the taste testing, working out the logistics for our musicians, making arrangements for our Sunday dinner at Studio B, working with me on the cake details (ask Mariann which one is our cake, when you see her!) to the day/night off; Mariann exhibited a great attitude, a genuine spirit and wonderful professionalism. I've grown to adore her like a wonderful friend!
Thank you to Mariann and the entire staff at the M Resort:
The wonderful reservations staff
The awesome front desk and concierge
Basically EVERYONE!!
On behalf of our family and friends, MAHALO (thank you)!!
We appreciate ALL your help in making our entire wedding experience one that no one will forget!!
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Haute Sent on 10/02/20123.8 out of 5 rating3.8
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Quality of service 4 out of 5 rating4.0
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Average response time 3 out of 5 rating3.0
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Professionalism 3 out of 5 rating3.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
I had my Ceremony & Reception at The M Resort. The venue is beautiful, which is why we chose it.
We worked with Tina Randall as our coordinator, provided by the venue. Tina was very flexible-I had to make several changes in the last two weeks in regards to the number of guests and what we were serving. She was very accommodating.
She is a little hard to get a hold of though. When I initially inquired about holding our wedding there, I emailed the email address given on their website twice and never received an answer. I placed a phone call and Maribel said to email her directly. I did and still received no response. Two phone calls later I finally got information from Tina.
Tina was pretty hard to get in contact with during the first 6 months. A couple of my vendors even let me know that they were having trouble as well. After I couldn't take it anymore I made a phone call. Tina seemed pretty short and irritated in her replies after that. A couple of months later I needed some information on a room, I didn't receive a reply at all for two weeks after sending 2 emails as well as a phone message. I placed another call to Tina's supervisor. After that, Tina responded to all emails within 48 hours.
The food was good. My only complaint in regards to the catering is the tiny, and I mean tiny slivers of cake they served our guests. It was EMBARRASSING! During the tasting they provided generous slices of cake. At the reception the gave out the smallest, thinnest rectangles of cake I have ever seen. Literally no more than two small bites. This was irritating especially since they charged $10/person for cake.
Overall I would recommend The M Resort. Tina is a little difficult to work w/due to her lack of replying and she can forget/get a few things mixed up, but it the end she was very helpful in regards to accommodating changes to the Banquet Order as well as calling me on her day off to make sure we received our cake to take home. -
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Vivian Sent on 12/18/20143.6 out of 5 rating3.6
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Quality of service 4 out of 5 rating4.0
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Average response time 3.5 out of 5 rating3.5
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Professionalism 3.5 out of 5 rating3.5
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Value 3.5 out of 5 rating3.5
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Flexibility 3.5 out of 5 rating3.5
The service was good and waiters and waitresses were very responsive and helpful. -
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Venetia Sent on 08/13/20183.1 out of 5 rating3.1
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Quality of service 2.5 out of 5 rating2.5
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Average response time 2 out of 5 rating2.0
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Professionalism 3.5 out of 5 rating3.5
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Value 3.5 out of 5 rating3.5
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Flexibility 4 out of 5 rating4.0
Pros:
-The venue is spectacular. The view is unbelievable and the patio, perfect.
-Little need for your own decorations. You are really paying for the venue itself.
-Heard many compliments on the food and cocktail pour service from guests.
-Front desk kept all our decorations and gave us the top of our cake, which was huge.
-Ability to decline included photographer with ceremony
-Great list of vendors, DJ Harry O was amazing and so was Pastor Pete!
-Food tasting is fabulous. Come hungry.
Cons:
-Venue never told us they were renovating and changing the whole place. We found out at our rehearsal.
-A new door fell off the hinges and almost toppled on a guests head
-Had to hire an outside coordinator to setup decorations because M coordinator would not do it and they don't provide decorations included
-Because we hired an outside coordinator, the M coordinator took a giant step back. There was confusion on the lineup/entrance and dances/game
-Coordinator would not respond via email for several days or a week.
-Guests complained of very little appetizers being passed or available
-Accounting department charged our credit card 2x even after we had already paid, which froze our card while we were on our honeymoon
-The "included" photographer tried to charge us even though we declined
-Took one month to resolve overcharges and get refunded -
Quality of service
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Jamie Sent on 01/18/20153 out of 5 rating3.0
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Quality of service 4 out of 5 rating4.0
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Average response time 2 out of 5 rating2.0
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Professionalism 1 out of 5 rating1.0
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Value 5 out of 5 rating5.0
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Flexibility 3 out of 5 rating3.0
The M is a beautiful venue for any wedding. The view from the Lux is breathtaking! Our event planner, Tina, was great. Unfortunately, she went on maternity leave a month before the wedding, and Mariann never did pick up where Tina left off. Several of our requests were not met and that caused extra work for us the day of the wedding. But, the food was excellent, the cake was excellent, our DJ Mike Fox was great and our photographer Tom Keene did an awesome job. The bartender and wait staff at the Lux, including Lori and Lori, did an excellent job. I just wish the wedding planners, Mariann & Jackie, were better prepared. Mariann even seemed flustered at the wedding and I felt like I needed to calm her down. It should have been the other way around. However, I would definitely recommend the M and the Lux! Ask for Tina! -
Quality of service
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Douglas Sent on 10/06/20142.5 out of 5 rating2.5
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Quality of service 4 out of 5 rating4.0
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Average response time 1.5 out of 5 rating1.5
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Professionalism 2 out of 5 rating2.0
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Value 2 out of 5 rating2.0
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Flexibility 3 out of 5 rating3.0
We had our wedding at the M and the resort is gorgeous and the food etc was really top notch at the wedding, we just had a miserable time with our coordinator and things were forgotten etc. But I would get married at The M again, just use a different coordinator. -
Quality of service
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Kailey Sent on 09/29/20231.8 out of 5 rating1.8
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Quality of service 3 out of 5 rating3.0
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Average response time 2 out of 5 rating2.0
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Professionalism 1 out of 5 rating1.0
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Value 2 out of 5 rating2.0
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Flexibility 1 out of 5 rating1.0
New on site wedding coordinator
We had our ceremony at the M pool and our reception at Lux on September 9th. Up until about a month before the wedding everything was perfect..then the person who books/organizes weddings quit and a new person was brought in. I had several phone calls with Shanay Alverez which led to me hanging up in tears.
About 3 weeks before our wedding Shanay called me to inform me that a cake would no longer be provided by the M and the meal choices would also have to be changed. I got upset and Shanay matched my energy on the phone rather than being calming and attempting to ratify the situation. The very next day, I received an email that she was wrong about the cake and entree options, but never did I get an apology; she blamed it on someone else giving her misinformation.
Communication with Shanay and I (the bride) became so strained that my fiancé had to call her director Marybel and ensure that all communication was ran thru him as things were not going well between us. Marybel (director of catering) had assured my fiancé that she would be there the day of the wedding (she was not, Rechica the catering coordinator was). Marybel had also assured my fiancé after a phone call that on the following Monday she was going to send him some documents (that never happened).
Shanay Alverez was very caught up with “what the contract stated” but when it came time to the M holding up their end of the contract, that was not the case.
Per the contract, the bell desk was to clear any personal items left in Lux and deliver them to my room in the morning. When I called the bell desk they had no idea what I was talking about. When I went to Lux to gather my personal items and asked the bell desk to help me, I was told that I would be charged an additional $35.
To put it frankly, if Shanay was there when I booked the M as my venue, I probably would not have booked the M.
Sad for the M as all of my wedding guests commented on how awesome the rooms were and how kind the front desk staff was all weekend. -
Quality of service
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