The LedgeCrest Reserve Reviews

Getting married at The LedgeCrest was a dream come true! If you are looking for your fairytale wedding, The LedgCrest is the place. The entire staff were so accommodating and were there to support my husband and I through a pandemic wedding! From changing our ceremony from outside to inside last minute, we knew we could count on the team at LedgeCrest to still make this the most magical day! I highly recommend The LedgeCrest for any event!!

We are SO HAPPY we booked with LedgeCrest Reserve for our BIG day. We keep saying it was the best day ever and our venue was like a dream come true. All of the decor looked beautiful and timeless which was my vision the whole time! LCR has everything you need with their natural lighting, chandeliers, courtyard, foyer etc. We especially liked the venue space for our big guest list and the possibility to shift our outdoor wedding to indoor if needed with unknown October weather.

Throughout the wedding planning process, like any wedding things may change, but as a team we came together to face those challenges together. We were very thankful that the team worked with us when we had an unexpected family incident occur leading up to the wedding. We were also grateful for accommodations for things that changed on their end too.

Alliey was VERY helpful in answering questions immediately and their team did great connecting with us as a couple and all of the vendors. I appreciated all the staff we worked with during the process and would definitely recommend if you are looking for a venue in the Fox Valley area. We reflect back on how perfectly everything came together. I was at ease the whole day - which is exactly how a Bride should feel!!!

The Ledgecrest and their staff were absolutely phenomenal! The venue itself is a blank slate for any bride and groom to work with their exact vision! The beautiful white, chandeliers, foyer, dance floor, bars, and patio truly make The LedgeCrest the most beautiful venue in the area!

Kylie and her staff were great to work with! Very easy communication and always quick to answer millions of question from a bride and family! The staff at The LedgeCrest on the wedding day went above and beyond to make our day perfect not only for us but for our guests and families as well! Thank you for making our day absolutely perfect!

This space is the perfect modern venue! It is such a gorgeous space you don’t even need much decor.

They are very accommodating and willing to help as much or as little as you want during the planning process.

Everything about our day was perfect and we still have people raving about how beautiful the space was!

I highly recommend The LedgeCrest Reserve. I had my wedding here June 2021 and I was blown away how everything turned out. From the staff to the venue everything was amazing, the stuff goes out of their way to help you and make sure everything is perfect for your big day, they made it a very stress free process. The venue is simply stunning and perfect, just waiting for you to add your finishing touches to make it be everything you have envisioned. Our guests really enjoyed having the outdoor patio to socialize!

I loved having our wedding at the LedgeCrest Reserve. It was such a smooth wedding day experience having everything in the same place. From getting our hair & makeup done in the venue's bridal suite in the morning, to having our ceremony out on the beautiful patio with fall colors, to holding the reception inside the venue, it was so convenient! All of our pictures were able to be taken around the venue as well - lots of trees & pretty backdrops surround the venue. Kylie, the events manager, was extremely helpful in the planning process and on the day of. I got so many compliments about the beautiful venue & how smoothy the day went.

The LedgeCrest Reserve was a beautiful wedding venue. Marley our coordinator was absolutely amazing!

HOWEVER... once you sign the contract you become just "another number" to the owner Alliey. We were given a false promise that the on-site VRBO would be 100% built by our April 2024 wedding which helped convince us to book with LedgeCrest but the build was never even started when we had our wedding.

Not once but THREE times we caught "accidental" up-charges in our invoices made by Alliey. We called them out every single time but please be sure you are reading your invoices and contracts very carefully so you are not overpaying!!

Overall it was a beautiful day and beautiful venue but be sure to read all fine print and do your OWN math with invoices or you will most likely be overpaying without knowing it.

We also experienced unprofessional attitude when we started "asking too many questions..." This was not acceptable. You can 100% tell that Alliey feels "superior" as a person/business owner which comes off as rude at times.

It was a gorgeous building and my day was perfect but we did have some challenges with the owners. With how much we paid, we felt it was challenging to get curtain things moved around in the pre planning stage (owner told me they couldn’t move a shelf because their strong summer movers went back to college) and no one was there to support set up the day of even though were told someone would be. We had an ice cream mechanic that needed a wood table which wasn’t there even though they said it would be. When my wedding party scrambled and called the owner they were frustrated that they had to come in and fix it. I did feel like our needs weren’t meet because we didn’t go with all of their recommendations/vendors. To save money in some places we used outside vendors which I felt put tension between us and the owners. However, after pricing everything out we saved thousands of dollars by using outside vendors since things we were very over priced through Ledgecrest. I wouldn’t recommend this place to a friend as I’ve already heard other bad reviews from other customers that had their weddings there after me.

It is unfortunate that I must write this review regarding Ledgecrest Reserve. The venue is absolutely beautiful and the employees/caterers are amazing. We do not have complaints in this regard and they were absolutely wonderful. Our issues are related to the owners who were poor communicators, constantly extorted hidden fees, and ended in creating a hostile scene at our wedding.

We knew the owners personally prior to our wedding date and had our misgivings regarding their professionalism. We considered switching venues but we had already invested a significant amount of money and therefore were stuck. Ultimately our night ended in them creating a huge scene and ruining the end of our night. They removed several of our guests from the venue without our knowledge or consent, or any appreciable reason as to their removal. In addition, they exhibited extremely rude behavior to several of our other friends and family, directly leading to numerous guests leaving prematurely This obviously caused significant distress to us and will forever cloud what was otherwise a magical day.

I understand people make mistakes but their actions that night as business owners, including their subsequent actions, are egregious. Ledgecrest Reserve unfortunately has neither accepted responsibility for their actions nor issued any formal apology. Instead they have claimed no wrongdoing and continue to make excuses for their actions. Despite several requests to obtain security camera footage to try and clarify the events of that night, we have been rebuked.

I therefore implore those considering this venue to think twice regarding their choices. It is a beautiful facility however their ownership seems to care more about themselves and their bottom line as opposed to their clients. On your wedding day, that is one variable you shouldn’t have to worry about.