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Weddings

The Landmark Certre Reviews

The Landmark Certre

The Landmark Certre

Fort Wayne, IN
4.3 out of 5 rating, 15 Reviews
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Reviews

4.3 out of 5 rating
4.3 out of 5 rating
15 Reviews
87% recommend it
  • Quality of service
    4.4 out of 5 rating
  • Average response time
    4.2 out of 5 rating
  • Professionalism
    4.3 out of 5 rating
  • Value
    4.3 out of 5 rating
  • Flexibility
    4.5 out of 5 rating

Awards

15
Weddingwire
4.3/5 15 reviews
Google
4.6/5 67 reviews
  • Allison
    Allison C. Sent on 05/18/2021
    5 out of 5 rating
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    The Landmark

    Where do I start? The Landmark was fabulous! From accommodating all
    Of my requests to the delicious food, and the quality of the service. You guys were fabulous! I would
    Book an event here again. The gardens for our daughters wedding was gorgeous, with expert hor d oevers on the lawn to a five star reception. Thank you for making this day perfect!
  • Trina
    Trina P. Sent on 05/06/2021
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    Absolutely Perfect!

    What a beautiful place for our wedding reception. Leah and Lesli were the best wedding planners a bride could ask for. Patient and understanding when it came to all of our details. The food was amazing and the staff kept up nicely while taking care of our 200 guests. It was the kind of event that dreams are made of. We can’t thank the staff enough. We strongly recommend this venue.
    Bernie & Trina
  • A
    Anne Sent on 01/27/2021
    5 out of 5 rating
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    Best Place in town with spacious seating arrangement

    Love this place. Staff is very helpful. They have their own catering service and servers. Everything was good and suitable. Event has a nice outdoor garden too for outdoor events. However, nice place for wedding pictures.
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  • K
    Kylie C. Sent on 12/23/2020
    5 out of 5 rating
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    Fall Wedding Wonder

    Absolutely amazing!!! They did everything they could to make our day a special one!
  • J
    Jas C. Sent on 05/06/2021
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    It was a great experience . I had my daughters birthday party here and they did a fantastic job . Everything went as I planned . Highly recommended

    It was a great experience . I had my sons Lohri party ( Indian ) here and they did a fantastic job . Everything went as I planned . Decoration, food , ambience was perfectly designed as per my choice . Highly recommended .
  • Y
    Yuvraj C. Sent on 01/05/2021
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    The landmark is such a pleasant and elegant place to have gatherings

    The service is very kind the management makes you feel the luxury feeling as soon as you walk through the door.
  • C
    Caitlyn Sent on 08/01/2014
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    Working with Amy at The Landmark Centre was a breeze! The venue space is beautiful and I still have guest from our wedding raving about how delicious our food was! Would highly recommend
  • Lori
    Lori Sent on 10/04/2011
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    I worked mostly with Judy Martin at The Landmark. Judy was very helpful, knowledgeable and organized. The food was delicious and we liked the fact we were invited to a food tasting event months before the wedding. We received many compliments on the taste of the food. The Landmark also worked well with many of my vendors and contacted them about set up times so I didn't have to. We were very happy with our choice to have our reception at The Landmark.
  • T
    Tiffany Sent on 11/19/2014
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    Our wedding & reception was beautiful and the food was amazing! Food was very important to me because I hate Cerutis food. Everyone commented on how good the food was! The staff were very friendly & nice to our guests and they even came out to dance with us when I asked them to. It was a majical night! I highly recommend The Landmark for anyone's wedding & reception!
  • User1245114 Sent on 07/17/2013
    4.8 out of 5 rating
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    Landmark reception did a wonderful job with having everything set up. They were great to meet up when we needed to! The staff there is very nice. Only issue was response to emails...however, they were having trouble with their internet. Landmark just constructed a beautiful outdoor area for weddings. We were the 2nd couple to be married outside..it was simply beautiful and the pictures say it all! Sound and everything worked out perfect. Landmark is perfect if you are a control freak and want to have things set up your way indoors for your reception!
  • S
    Sara Sent on 03/31/2008
    4.8 out of 5 rating
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    Our reception was beautiful and the staff made sure everything ran smoothly.
  • E
    Elaine Sent on 08/05/2008
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    We absolutely loved having our wedding reception at this location. It is pricy - they are definitely in the industry because it is lucrative - but you get what you pay for, in this case, fabulous food, great service, a beautiful facility, attentive staff, etc. The one and only complaint we had was with a slightly rude staff member who had promised us we could set up the day before the wedding at 12 noon and it was not ready for us. This was really minor, though.
  • M
    Jennifer Sent on 05/08/2008
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    We booked with The Landmark before it was completely built. We got a wonderful deal, but I do know that the prices have increased since my wedding 2 years ago. We used 2 of the 4 rooms available and it was beautiful. The facility is excellent.
  • J
    Jacob G. Sent on 08/18/2021
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    Beautiful scenery, awful experience

    We talked with 5, that's right FIVE, different event managers, all of which were either newly hired or leaving for a better job, and none of which put any effort towards our account without cajoling. Even after that, we had high hopes for our wedding.

    Until yet another spike in cases, and health issues with our families led us to ask what kind of policies are in place to deal with the ongoing problems cropping back up this year. The answer? They have none. They hope the venue won't get shut down again. We can have our event outside, if necessary. In the middle of Fall.

    Living in the Post-Covid world is hard for everyone, but without a solid plan or policies in place to adapt to the uncertainty we had no choice but to cancel our event. Which is when we were passed up to the current owners. One of which has human decency, but, unfortunately, has been bought out of a controlling stake.

    The other owners refused to accept that no services had been rendered, and intend to keep our sizable deposit. After I explained the situation, they offered to provide free beer, which would not help the poor customer service experience or the lack of planning around COVID, and when I explained that, the owner threatened to invoice us for the event regardless of whether we actually had it or not.

    All in all, the worst experience I've had the displeasure of enduring. Do not waste your time on pretty views, this place is not worth the effort.
  • C
    Chris M. Sent on 05/11/2019
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    Shockingly unprofessional

    I used to work for the Ritz Charles in Indy and I know good service - in all the weddings I've ever attended or served I'm not sure I have ever encountered a staff more rude than here at Landmark, I actually left my cousin's wedding early because of it. Extremely dissatisfied and we will not be back