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The Jewelry Exchange Reviews

The Jewelry Exchange

The Jewelry Exchange

Redwood City, CA
3.7 out of 5 rating, 5 Reviews
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Reviews

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3.7 out of 5 rating
3.7 out of 5 rating
5 Reviews
74% recommend it
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  • Quality of service
    3.6 out of 5 rating
  • Average response time
    3.7 out of 5 rating
  • Professionalism
    3.6 out of 5 rating
  • Value
    3.7 out of 5 rating
  • Flexibility
    3.8 out of 5 rating
Write a review
  • R
    Rashawn Sent on 05/22/2013
    5 out of 5 rating
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    Rosalina and the other ladies were very helpful in selecting the perfect ring for the groom and in finding a beautiful match for the bride to be's engagement ring (also purchased at this store). They gave a good price for both new rings and had the resizing done sooner than promised - and also cleaned the engagement ring while we were shopping.
  • K
    Kelly Sent on 12/13/2012
    5 out of 5 rating
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    We ordered our wedding bands here and had a wonderful experience. The sales clerk knew our budget and didn't try to up sell us on anything. This made us happy. The quality of the rings are solid and we were able to get exactly what we wanted and delivery was early.
  • Amanda
    Amanda Sent on 10/12/2011
    4.8 out of 5 rating
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    Decent Jewelry but really examine what you are purchasing
  • G
    Gabby Sent on 11/27/2007
    3.5 out of 5 rating
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    I liked the rings but wanted them in white gold instead it took awhile for someone to figure how to help us.

    also the cheaper rings have lesser quality diamonds.
  • User1272034 Sent on 08/04/2013
    0.1 out of 5 rating
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    If you shop here, buyer, beware.
    Know exactly what you are looking for in terms of diamond certification, cut, clarity, carat weight,color and price.
    Look elsewhere, including online, to compare prices of specific qualities of diamonds of the color, clarity, size and cut you are interested in.
    We did not, and the first diamond we went home was cloudy.
    We paid more for it than a much nicer one we shopped for on pretense later once we realized what we had bought.
    We ended up exchanging the first diamond for a clearer one, but were left with bad feelings about the place and felt we had been suckered.