Skip to main content
Weddings

The Ice House Venue Reviews

The Ice House Venue View more information

Reviews

4.7 out of 5 rating
4.7 out of 5 rating
53 Reviews
95% recommend it
  • Quality of service
    4.9 out of 5 rating
  • Average response time
    4.6 out of 5 rating
  • Professionalism
    4.6 out of 5 rating
  • Value
    4.9 out of 5 rating
  • Flexibility
    4.7 out of 5 rating

Awards

53
WeddingWire Couples' Choice Awards 2021 Winner
WeddingWire Couples' Choice Awards 2020 Winner
Weddingwire
4.7/5 53 reviews
Google
4.3/5 88 reviews
  • B
    B Hamil Sent on 12/09/2022
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    The Ice House Wedding Venue

    The facility is absolutely perfect. I love the onsite chapel. Walking straight from the ceremony into the reception was very convenient. We used the in-house catering service. Everything was delicious. I would highly recommend The Ice House.
  • J
    Jessica C. Sent on 06/26/2021
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Awesome experience!!

    Very professional! Very clean! Had a wonderful time!!!
  • A
    Amber H. Sent on 06/26/2021
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Excellent Experience

    I attended a wedding at the Ice House Venue and everything was wonderful! The staff, service, food and drinks were all top notch and the venue was beautiful!
  • illustration stars

    Are you interested?

    Send a message
  • Katheryn
    Katheryn T. Sent on 08/01/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    One of a kind

    Dena made the whole experience welcoming and inviting. Very easy to talk to and she is so friendly. She is will to go above and beyond for her clients. I could not ask for anyone better to have a venue with. To meet her is awesome.
  • H
    Hope T. Sent on 10/19/2021
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Highly recommend!!

    Our wedding was that of my dreams!! The Ice House owners are so helpful and responsive. The venue is beautiful and so spacious. I highly recommend this venue!
  • AuGaesha
    Augaesha J. Sent on 11/07/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Mrs. Dena was so sweet.

    Mrs. Dena was sooo sweet. She took her time to show around every inch of the venue. She even has a room full of decorations for the bride to use at no extra charge
  • Candice
    Candice K. Sent on 10/25/2020
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Amazing service!

    They did a great job with everything! Anything we needed the day of was handled in a timely manner. The food was amazing. The venue is absolutely gorgeous. A huge bridal suite and a man cave for the guys. I’m really glad that we picked this venue.
  • K
    Katie A. Sent on 08/30/2020
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    The best venue in MS!!!

    My sisters wedding was originally in March, but due to COVID-19, was rescheduled for this past weekend. The Ice House did everything possible to accommodate and make the whole wedding effortless for us! The food was amazing, and the staff treated us all like family! Do yourself a favor and book this venue for all of your events! You will not regret it.
  • K
    Katie A. Sent on 08/30/2020
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    The best venue in MS!!!

    My sisters wedding was originally in March, but due to COVID-19, was rescheduled for this past weekend. The Ice House did everything possible to accommodate and make the whole wedding effortless for us! The food was amazing, and the staff treated us all like family! Do yourself a favor and book this venue for all of your events! You will not regret it.
  • M
    Michael M. Sent on 08/09/2020
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Great wedding venue

    My wife and I chose The Ice House for our wedding and reception venue after looking at several places. The older, rustic look did it for us. Dena was very easy to work with, and gave us lots of advice and tips along the way. We also used them for the catering for our reception. Several guests remarked how good the food was, as well as how beautiful the venue was. We have no regrets, and would recommend people take a serious look at this venue!
  • Mckenzie
    Mckenzie D. Sent on 01/22/2020
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Beautiful venue

    The ice house was exactly the venue I was looking for. The venue is so big and so many options as to what you can do with it. The owner is very sweet and makes sure everything is to your liking. The bridal room is absolutely beautiful and we had a blast getting ready in there. My husband and I couldn’t have asked for a more gorgeous wedding.
  • Brittany
    Brittany M. Sent on 03/29/2020
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Easy to work with & beautiful!

    Along with The Ice House Venue being beautiful, it has all the things you need. You don't have to find an outside caterer because they have their own. There are beautiful places for the bride and the groom to get ready. The owners are easy to work with. I think the cost is a an easy to work with price point! We loved our wedding at the more chapel looking area and the reception in the reception hall.
  • L
    Latoya Sent on 01/26/2020
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    December Wedding at The Ice House

    I had my wedding at the The Ice House Venue in December. Everything was beautiful. The venue was everything I wanted and more. Dena and her staff were absolutely fabulous! She was so helpful and flexible during the entire process. The chapel, reception hall and bridal suite were everything I envisioned for my wedding! Thank you!
  • B
    Brendsha R. Sent on 01/10/2020
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    November 16, 2019

    The Ice House staff was so attentive and professional. They even ensured that our special day went off without a problem. Mrs. Dena and her son took all of the anxiety out of the day. By providing any support or help I needed, they allowed me to focus on our wedding ceremony and enjoying each moment. I highly recommend them and encourage everyone to check them out. The decor and intimacy of the building, the bridal suite, and man cave, took our day to the next level!
  • E
    Emily R. Sent on 12/26/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Wedding ceremony and reception

    Dena is very attentive and very easy to work with. She will go out of her way to make your day very special. She is such a sweet person. She took very good care of us on our special day. All of our other venders love working with her. I can't imagine working with anyone else. The venue is very beautiful and historic. I recommend her venue for any event you plan. We love you Dena!!!
  • A
    Alice Sent on 12/03/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Hall-Tharp wedding

    Beautiful venue with rustic charm!
    A wonderful bridal suite, mancave for grooms guys, Gorgeous reception area, Absolutely perfect place for a wedding.
    Dena is the best, so helpful in every way!
    No need for a wedding planner!!! Trust Dena.. She has thought of everything!!!
  • Glenda
    Glenda B. Sent on 08/26/2020
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    The Best Venue In Jackson

    My daughter got married at the Ice House 8.22.20. It’s a beautiful venue, the food was delicious, the owner Dena dealt with a crazy momma because of all the jitters because of
    Covid. Her staff was so nice and we have to mention Austin he was the best.
  • Kaitlyn
    Kaitlyn L. Sent on 09/15/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    The Wedding I’ve always dreamt of

    I cannot say enough about my experience at the ice house. I first fell in love with the venue as a senior in high school as we celebrated the senior class here over 5 years ago. I then revisited the beautiful building freshly engaged and fell in love with its beauty all over again. Dena is a saving grace. She made the whole experience effortless. She’s so flexible and understanding. She truly makes you feel like the day is only about you. She catered our rehearsal dinner as well as the reception and the food was phenomenal, more than I ever expected! She also packed us TONS of food to take with us that night. The bridal suite was perfect and since I got married on a Saturday in the fall in the south, the man cave was put to great use! If you’re thinking about booking The Ice house I say, read no more! Hurry and book you won’t regret it!!
  • Andrea
    Andrea P. Sent on 09/21/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Wedding September 14, 2019

    What a wonderful experience we had at The Ice House! Not only was the wedding experience wonderful, but the rehearsal and rehearsal dinner was outstanding! The food catered for the rehearsal and wedding was delicious!! We had so many compliments on both!! Highly recommend for any special occasion! Thank you, Dena Pigott for helping make our weekend so memorable!!
  • R
    Rayle H. Sent on 09/10/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Total package venue!

    I had my wedding August 31,2019 at The Ice House. There are not enough words to express how grateful my husband and I are for this venue and it’s staff! For starters the venue itself is naturally beautiful and is the PERFECT best of both worlds type of space. It has all the space you need for a big wedding but is still very cozy for smaller weddings. If your a minimalist bride (like me) it required little decoration, however if your a bride looking for more drama there is so much you can do here, tons of space and opportunity for whatever you desire. The staff is absolutely amazing, I was blown away by the hospitality here. Dena and her husband were professional, organized, and all around a complete pleasure to work with. This couple is truly about making their customers happy. They accommodated every need we had over the year of planning, were always easy to contact and talk with, and most importantly always followed through with everything they told us. I personally dealt with Dena about most everything and she truly made me feel like our day was special to her, not just another transaction, her couples are personal for her. She was always excited to hear about my ideas and told me she couldn’t wait to see it all come together so she could show future brides new and different things that could be done in the space. After talking with Dena and her husband you can tell they genuinely care about their customers and that making their event special is important to them. My husband and I feel truly blessed to have met them and for them to be apart of our new beginning together. The day before my wedding Dena text me that she had a surprise for me and when I arrived at the venue she unveiled they had updated and expanded the bridal suite (sidenote: it was also spacious and beautiful and I had no idea they were even considering renovating it, they worked all night finishing it so it would be ready)the suite was absolutely gorgeous, it was such an unbelievably sweet and thoughtful surprise I almost cried. My hair and makeup girls were in actual heaven when they came in and loved it! Even with 7-10 people sometimes more in and out of the suite all day it was never crowded and made the flow of getting 6 bridesmaids and myself ready for pictures quick and easy. Unlike many places they also have a “man cave” for the guys, my groom and his men specifically loved this. Full bar that you can stock with whatever you like, lounge chairs and sofas, and also a big screen TV and a pool table. All in a completely separate area which was convenient as me and my groom were keeping separate until the ceremony. Also Dena had staff there to make sure everything went well and assist with anything we needed, Johnny was amazing, he kept a check on us and did everything that was asked of him with no hesitation, he was a great help! Dena and Pat took care of everything and left us with absolutely no worries, they never faltered in their consistency and reliability over the year we were planning our wedding. This venue and staff exceeds every expectation I had and hits the Mark for everything a bride needs or wants for her wedding day! I would spend every cent over and over again, as it was more than worth it!
  • C
    Christopher B. Sent on 09/05/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    The best place in Jackson

    I can not write enough to show my gratitude towards this place. First off, the venue is beautiful and I absolutely loved the neat little history behind it. Next, Dena the owner is one of the most flexible, dependable, professional, and kind individual I have ever met. She allowed us to come multiple times and to set up early the day before. She constantly eased the stress we had with provided decorations on site (We saved a good bit of money thanks to her!!!). On the happiest day of my life, my family, guest, and wedding party complemented her staff on their attentiveness and professional conduct. She was extremely dependable and flexible to our odd times we needed access to the venue. She was always present and timely whenever we needed her. I would say anyone who has the pleasure to deal with Dena will leave happier. I know I did. Thank you for being awesome!!!
  • D
    Danielle E. Sent on 11/18/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Beautiful venue great costumer service

    I loved this venue!! So naturally beautiful, I hardly needed any decorations. The staff accommodated everything I needed, including multiple tours for my out of town family when they came in town. The ice house staff gave me their personal cells and I called or texted with any questions and always got quick responses. They connected us with great vendors for the wedding.
  • Matthew
    Matthew T. Sent on 01/14/2020
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Fantastic Team & Beautiful, Flexible Venue. 100% Satisfied.

    Dena and the Ice House team were fantastic. I loved working with them and using their venue. Their team was friendly, respectful, and professional. They were very flexible and helped us customize the space to our needs. The price was fair and well fit to the gorgeous venue we received. We were totally satisfied with our wedding and can't think of a single issue we had with our vendor. The venue was beautiful and had unique qualities I haven't seen in any other venues. Photos can't do it justice. You really need to see it in person! It was large enough for a huge gathering, but the space also holds an intimate quality that makes it feel small enough for a smaller gathering. Like a blank canvas, this space can take on so many different looks. Whatever kind of wedding you may be looking for, I highly recommend you check out the Ice House!
  • Jordan
    Jordan S. Sent on 07/08/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Amazing!!!

    The Ice House was the perfect place for our 400 guest wedding reception. The building is beautiful and has so many great photo ops. The staff is so kind, helpful, and patient. We spent almost our whole wedding day at the venue, from getting ready in the bridal suite and man cave, to pictures, to the reception. The chapel is also beautiful, although we did not use it. There is plenty of room for everyone to enjoy! I would definitely recommend this venue to anyone!!
  • Geneicia
    Geneicia M. Sent on 06/26/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    The BEST Wedding and Reception Venue

    I am completely satisfied with the staff and everything The Ice House has to offer. The owners are so patient and kind. Everything was perfect and my guests complemented the entire setup. I LOVE that they provide props for decor. It made decorating a breeze. My husband was blown away by the man cave. I viewed several wedding venues and I fell in love with the space and accommodations the first day I saw The Ice House. I couldn’t have chose a better place!
illustration stars

Are you interested?

Send a message