The Holly Vault Reviews
Reviews
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Quality of service 4.4 out of 5 rating4.4
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4.4 out of 5 rating4.4
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Value 4.4 out of 5 rating4.4
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Flexibility 4.5 out of 5 rating4.5
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Featured
Sarah Sent on 08/09/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our Dream Wedding
The Holly Vault was by far the best venue we could have ever chosen. The staff was so friendly and went out of their way to make sure our day was special. We definitely couldn't have done it without the help of their amazing staff and one of them being Miranda! She was seriously the best! She was so helpful throughout the whole thing. The Holly Vault staff made our dream wedding a reality and I couldn't be any happier 😊 -
Quality of service
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Delaney Sent on 11/16/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Couldn't be happier :)
Our wedding day couldn’t have been more perfect, thanks to the team at The Holly Vault and our coordinator, Samantha :) They were so easy to work with throughout the whole process - they answered all of our questions, gave killer recommendations for other vendors, and helped to make everything run smoothly on our wedding day. Booking your wedding with The Holly Vault Collection means you’re going to be taken care of. They’ve thought of everything, and they have lots of options to fit different budgets. Their team is incredible, the food is great, the bridal & grooms suites are cute and comfortable, there are plenty of areas to take gorgeous photos, and the housing you can book along with the venue is the icing on the cake of the most perfect wedding weekend you could imagine. Samantha was such a thoughtful, patient, detail-oriented, and responsive coordinator. These qualities embody the professionalism that you’ll get when you work with The Holly Vault!-
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+10 photos
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Quality of service
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Makenzie Sent on 09/04/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Most Magical Wedding Day
We cannot say enough wonderful things about our experience with the Holly Vault Collection - specifically Venue One Eleven. From the moment we toured the venue to the final song on the dance floor, everything was absolutely perfect. The team was professional, responsive, and genuinely invested in making our day as special as possible.
The venue space itself is stunning - the ceremony spot was absolutely stunning with the bloomed flowers on the hot August day. The reception space was beautifully decorated and loved having the separate space for the main bar and cocktail hour. Our guests were blown away by the ambiance, especially with the attention to detail and thoughtful touches throughout the space.
The coordination team made the planning process seamless. They handled every detail setting up (highly recommend hiring their team) with care and ensured everything ran smoothly on the big day.
If you're looking for a venue that is both breathtaking and stress-free, look no further! It was the best decision we made - our wedding was everything we hoped for and more! -
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Kate Sent on 07/28/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing team and venue
The Holly Vault was incredible from the very first walkthrough to the moment our wedding day wrapped up. We couldn’t have asked for a more beautiful, organized, and supportive venue team to bring our vision to life.
Our day-of coordinator, Samantha, was truly exceptional. She exceeded every expectation. Walking me through every detail with calm, confidence, and care. She made the planning process feel significantly less overwhelming, and on the big day, she ensured everything ran smoothly, allowing us to enjoy every moment truly. I can't thank her enough!
We were married in the stunning Garden and held our reception in the Pavilion. Both spaces were picture-perfect and flowed beautifully. From the setup crew to the bartenders, every member of the Holly Vault team was kind, professional, and on top of it all. Our guests are still raving about the venue and how seamless everything felt.
If you’re looking for a venue that’s not only gorgeous but staffed by people who genuinely care about your experience, I can’t recommend The Holly Vault enough. They made our dream day a reality! -
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Barbara Sent on 09/26/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent experience!
We utilized the Pavillion for a new Mom baby shower with over 80 people in attendance. The event was more than we could have asked for. Party planner Samantha was PHENOMINAL!!! -
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Caitlyn Sent on 09/22/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Incredible
We had the most wonderful time ever! The staff at The Holly Vault did such a fantastic job! They handled everything so elegantly. The food was delicious, the drinks incredible and the service was top notch! Absolutely loved everything and so did our guests. -
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Kimberly Sent on 09/10/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Price Wedding
Our experience at The Holly Vault was nothing short of magical. The day surpassed all our expectations and left us in awe of the beauty and memories created.
From the moment we first reached out to The Holly Vault, the team exuded professionalism and warmth, making the planning process smooth and stress-free. They were attentive to every detail, ensuring that our vision for the day was brought to life seamlessly.
One thing that stood out to us was the incredible level of personalized service we received. The staff went above and beyond to cater to our needs, accommodating special requests and making us feel truly valued.
The venue itself was a stunning backdrop for our special day, creating a romantic and intimate atmosphere that our guests loved. The attention to detail in setting up the space was evident, and the overall ambiance added a touch of magic to the celebration.
In conclusion, we highly recommend The Holly Vault for any couple looking to create a truly memorable wedding experience. They truly helped us achieve the wedding of our dreams, and we will forever cherish the moments we shared in such a beautiful setting. -
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Ashleigh Sent on 08/12/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Venue one eleven
Venue One Eleven was everything we envisioned and more. The food was AMAZING. We had so many compliments on the food. Highly recommend the salmon & short rib. The venue itself was so spacious & beautiful. It’s pre-decorated which made our lives so much easier and saved us a lot of money in the long run. The courtyard is filled with flowers & was a good place to step away from the dance floor for some fresh air. The stage was perfect for our band & made it feel like we were at a concert! We rented the townhouse about 10 steps across the road from the venue for our wedding parties. It was AMAZING to be so close to the venue for the entire weekend & it is decorated SO cute. It sleeps about 16 guests so our wedding parties didn’t have to worry about driving the night of the wedding & my bridesmaids & I used the top floor to get ready together the morning of.
Our coordinator, Alisa, was the biggest blessing we could have asked for. That woman went above and beyond to make our lives as easy as possible. She has worked with many vendors in the area in the past so it made planning the day of timeline much easier for us! Wedding planning can be stressful & expensive, but Alisa managed every stressor & helped to save us money too. We trusted her completely & welcomed any & all of her advice. -
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Karen Sent on 04/24/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beyond perfect place for a wedding
My husband and I got married here, April of 2024. Thanks to our wedding coordinator, Samantha B., the day was so perfect. She saw my vision and made it come to life even better than I could have ever imagined. I was so calm the morning of knowing that the day was in her hands, and I wouldn’t have it any other way. Her creative eye took my breathe away when I saw what she brought to life. Couldn’t recommend her and this venue enough! -
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Sydney Sent on 05/19/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful venue. Very nice team!!!!! The perfect day.
Beautiful venue. Very nice team! The most perfect day!!!! -
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Jessica Sent on 03/08/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great experience and totally stress free!
We were beyond thrilled with our wedding at the Holly Vault, especially our Wedding Coordinator Samantha, who helped make the day perfect! The entire team went above and beyond to accommodate us and captured our vision for everything perfectly. The day was completely stress free for us and everyone was great to work with. We received so many compliments on how beautiful the space was, how great Samantha did coordinating, and how amazing the food was. Would highly recommend! -
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Marissa Sent on 10/17/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful, Amazing Venue!
I’ll start by saying, the venue is absolutely gorgeous and has so many amenities. The #1 reason my husband and I picked The Holly Vault was how all-encompassing it was, eliminating a lot of stress from our day. The wedding party stayed in the Crossing House (also where the guys got ready in the morning), the girls got ready in the Lofts above the Vault, we were married in the Chapel, and held our reception at the Vault. Catering (for rehearsal, breakfast, lunch, and reception dinner) was done in-house and received many many compliments from our family and friends. The bar staff was friendly, engaged, and the drinks were strong and nothing ran out all night long. Leading up to the big day, our assigned coordinator was responsive and very helpful. We navigated small issues (which are bound to happen) quickly and without headache. Not only does the Vault offer a number of standard, helpful add-on services, but they were also able to quote me for additional unique services that we requested as well. The location and aesthetic are historic and unique, complimented by an exceptional experience and venue team! -
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Renee Sent on 07/08/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Venue One Eleven Saved the Day!
This venue is wonderful because it is run by people who love their job and it shows. When my son and his fiancée’s wedding venue burned down four days prior to the wedding, Cari Cucksey reached out to help. Her and her spectacular team put together the most amazing wedding and were even able to keep the couple’s original date and time. The fact that Venue One Eleven was able to accommodate this wedding flawlessly within the time constraint is a testament to how well this organization functions. The Event Coordinator, Alisa was nothing short of spectacular. Her knowledge and confidence reassured the bride-to-be during a very chaotic time. The entire team stepped up to save the day. The rose garden provided an exquisite setting for the ceremony and the photos. The reception decor was beautiful. The chef was very accommodating and food was delicious. My only regret with this review is that I can’t give more stars because they deserve it! -
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Kyle Sent on 06/28/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly Rate Venue One Eleven
The Holly Vault/Venue One Eleven helped us after our original venue, the Holly Hotel, suffered fire damage. They were extremely professional and cannot recommend them enough. -
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Alyssa Sent on 06/03/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best venue!
A week after we got engaged my husband and I went on a wedding venue tour of several different places. We looked in Downtown Detroit, Ferndale and even Pontiac. We were looking for something Unique and Special. The second we stepped into the Holly Vault, we knew. We had other venues to look at after but kept talking about the Vault. We knew that was the place!!! Cari was wonderful during all of the planning and helped me with my vision of our special day! We were planning to have the wedding outside in the alley but it did rain on my wedding day. They had just purchased and renovated the chapel and we were able to move the ceremony into there instead of the area inside the vault. Cari and her team was wonderful in coordinating with my wedding Band that I'm in and my stepmom who was essentially my day of coordinator. If you are looking for a unique, cool, one stop shop look no further than The Holly Vault!!!-
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+4 photos
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Quality of service
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Simon Sent on 06/01/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
An amazing night!
We can't say enough great things about Venue 111 and the staff there!! They made our wedding day so easy breezy and enjoyable for all! The food was amazing, the venue was beautiful, and the staff is so friendly and helpful.... if we had to do it all over again we'd change nothing! Special shout out to Alisa and her team who made the day just wonderful :) -
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Hailey Sent on 05/31/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely Magical
Absolutely amazing team!! The food, the space, the people and the recommendations provided were all top notch. We received such great feedback from our attendees as well! Kerri was our coordinator and I can't recommend her enough. I didn't have to worry about anything knowing that she was there. She also provided so many helpful tips and advice to make our day perfect. Book here!!!! -
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Samantha Sent on 01/15/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Holly Hotel truly helped make our special day, perfect!
We had our first date at the Holly Hotel Comedy Club just down the street, so when we saw that there was a wedding venue nearby, we thought it was the perfect location! We didn't realize how perfect of a venue it was, though, until we visited their website, then had a site visit, and then eventually worked with the staff. We worked closely with Miranda, who was the best venue director we could have asked for! The Holly Vault is an absolutely gorgeous venue in a charming downtown location with excellent staff. We, and our guests, have nothing but great things to say about it. I would recommend this venue a hundred times over!-
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+18 photos
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Aundrey Sent on 12/16/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Flawless Wedding Event
Staff was great, professional and easy to work…especially Amanda!! My daughter’s wedding was at the Chapel and the reception at the Vault. They even offered some gluten free options for some of our guest. Highly recommend!! -
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User2263417 Sent on 11/11/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A night to remember! Highly recommend
November 2021. This past weekend we held a surprise 50th Anniversary party for our parents through The Holly Vault at Venue One Eleven and it was perfect! Everyone we worked with from our initial communications to the end of the evening were so very helpful and accommodating. Kerri Ann was great to work with in securing the venue and initial planning. Alisa, our Event Coordinator, was exceptional! She was so responsive to all our needs, made sure we had accounted for every detail and the that the night went without a glitch! Alisa, George and the entire staff made a night to remember for our family and guests. The venue is beautiful and has so many amazing and unique features. We received countless compliments throughout the evening regarding the venue and dinner. Kudos to the Chef and kitchen staff as well! Thank you for an amazing experience! Highly recommend! -
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Ty Gilstad Sent on 09/23/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing venue and staff
We started looking at wedding venues in 2019 and we knew The Holly Vault was our number one option instantly. We were looking for a classy and original venue mixed with a staff that strived to provide us the day we had envisioned. There is a lot of communication that happens once booked and they are always quick to return our email/call even about the smallest of details. Once covid hit they certainly had their hands full as did all couples trying to plan around restrictions or trying to reschedule. Lucky for us the team had been working on another venue called Venue one eleven. We visited the venue the next day after being told the original location was limited to 10 people by the state. While most people had to change their wedding we got to move forward with the amazing newly remodeled venue. They, as always made smart and elegant choices on the remodel while increasing their inventory of furniture/tableware/chairs/chair covers among other smaller details. The bridal sweet is stunning and they happen to purchase a newer massive tent for the courtyard that truly was a difference maker for our now tented outdoor venue. We were able to incorporate the courtyard with a few indoor rooms to give our guests a lot of space to spread out. The Holly Vault staff worked great with all of our vendors as well which makes the day go that much more smooth. For our ceremony they offered many indoor and outdoor options, all of which would have been stunning but we had our eyes set on their chapel just a few blocks away. The hard wood floors and benches mix well with the very white walls and ceilings. The chapel is very simple and clean, and with a touch of your own decore at the alter it was extremely beautiful.
All of our guests were stunned at the chapel and Venue One Eleven and we cannot imagine having had made another choice. There were also many great spots for family and bridal party pictures all around town and around the venue.
We really apricate the support from The Holly Vault staff and they were very flexible on all of our requests. We look forward to spreading the word of their great work. At the end of the day the bride got her dream wedding which was our main goal! -
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Natalie Sent on 08/21/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Miranda and Venue One Eleven ROCKED!
We absolutely loved the Holly Vault/Venue One Eleven. We worked with the staff for a while trying to make our wedding happen during the Covid-19 pandemic. We were so happy to have worked with Miranda to make our big day happen. She helped us make any last-minute adjustments to make our day transition as flawless as it possibly could have. Strongly recommend working with Miranda because she will go above and beyond for you and has a happy-upbeat personality which can lighten the mood of stressful wedding planning!! Thanks so much Miranda! 7.18.2020 -
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Chelsea Sent on 07/21/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Go with the Holly Vault as a dream wedding venue!
The Holly Vault did an amazing job hosting our dream wedding ceremony and reception. Owner Cari was with us every step of the way, especially during the uncertainty around COVID-19. They have an absolutely beautiful venue with plenty of indoor and outdoor space to keep everyone comfortable and having a good time. Between our wonderful planners Taylor and Miranda, we always felt like we received more attention and information throughout the whole process than we ever anticipated. We have already recommended the Holly Vault as well as their new venue to our friends who have weddings coming up in the next few years. All the preferred vendors, including Cass with Cass Catering did an outstanding job with a food menu that everyone talked about all night long. To anyone looking for a venue, this is the place to pick! -
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Haley Sent on 06/24/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Michigan Wedding Venue
Choosing the Holly Vault was by far one of my greatest decisions. I didn’t want to be married in Detroit or my home town and it was a perfect small town get away! The venue is drop dead gorgeous and the entire staff goes above and beyond. We had to reschedule our wedding due to COVID and Cari was honestly so fair and accommodating with everything. I have heard horror stories of weddings with COVID and I can honestly say that our experience was FAR from bad. It was everything we had dreamt of and more. The staff is so amazing and made our day so perfect! There are all sorts of options they offer and are so willing to work with you and make your wedding EXACTLY what you want! Thank you Holly Vault Staff!-
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+2 photos
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Wendy Sent on 02/04/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful venue!!
Just attended a bridal show Feb 1 2020,spectacular!! My daughters wedding is booked there for March 28 2020 CANNOt wait!!!! -
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Veronica Sent on 11/12/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful and felt like home!
We can not say enough about how perfect The Holly Vault was for our wedding. All the guest just loved the venue and kept telling us how perfect it was. Thank you to all of you at The Holly Vault for helping in making our day special!!!! -
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Alisha Sent on 05/14/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely Amazing!!!
Finding the Vault was a dream, Adam and I could not be more thrilled! Working with Cari has be so smooth and delightful every step of the planning process! Thank you! -
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Lauren Sent on 12/08/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect venue!!
My fiance and I knew instantly we wanted to book this venue! We have loved working with Cari and she is so genuine and quick to respond! -
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Jeannie Sent on 09/19/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We utilized the Vault for a bridal shower. The team were professional, but kind and approachable. They helped us with all of the details. It was a beautiful and enjoyable experience. -
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Karlee Sent on 06/20/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Cari, Beth, Vince and the rest of the staff at The Holly Vault are amazing. Not only is their venue one of a kind, they are amazing people to work with. Beyond helpful, kind and a lot of fun. They helped make my wedding day one of the best days of my life. I wish I had more events that I could book with them because of how great they're to work with. -
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Denise Sent on 08/08/20254.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Highly recommend!
Everything was perfect! Jessica did a phenomenal job! She was very accommodating and sweet. The venues are also very beautiful.-
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+3 photos
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Kayla Sent on 01/05/20224.8 out of 5 rating4.8-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Great venue for your wedding!
We got married at the Holly Vault this past October after postponing our wedding twice due to COVID. We had to switch venues last minute and luckily found Holly Vault which made planning so easy! They are very helpful and responsive while planning. The chapel and bridal suite were great too..nice and modern. The venue itself is beautiful and the new chef is great. Prices were pretty reasonable for catering and venue rental. The only downsides I would say are that to have a day of coordinator (which is totally needed), they charge $2000. This should be included in the venue rental cost because their coordinators are on site the day of anyway! I found my own coordinator for a fraction of the price that did an amazing job. Also, the bar is pretty pricey compared to other venues and you have to use their bar. Other than that, we had a very good experience. Everyone we worked with was very nice and helpful..they even helped us with our seating chart and provide a lot of different decor or tables you may need. I would recommend this venue for a cozy but industrial style wedding! -
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Rachel Sent on 08/18/20214.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Amazing Venue
This venue is simply gorgeous. We had both our ceremony and reception at Venue One Eleven. The staff and coordinators were very attentive and responsive. The decor that they provided was classic and elegant. All of our guests commented on how unique and beautiful the venue was. We had the bar in the Soltice room open during the entire reception, which we highly recommend. It allows guests to leave the noisy reception room to chat and mingle. -
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Amy Sent on 11/14/20184.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Something Different and Unique
I stumbled upon The Holly Vault on a wedding website. It was a totally random location but well worth it. On our first visit, we were greeted by the owner Cari with a cup of coffee. She was very easy to talk to and you often work with her a lot. The venue was unique with all of the antiques collected by Cari throughout the years. I thought it was really nice that you could use pretty much whatever was in the venue as your own decor including their farm tables. As we continued to work with the Holly Vault, more opportunities came up. The Holly Vault offers wedding ceremonies to take place in the alley across the street, at their Air BNB garden, or inside the venue. My husband and I got married in Battle Alley. It was so different but risky considering it was in October, We had a perfect fall day and to top it off a train rolled through as we said I DO. Another nice feature is that the reception area has a garage door that we used to for our food truck as our late night snack. Overall, we were very happy with our decision and received many compliments. -
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K.c. Sent on 03/13/20234.4 out of 5 rating4.4
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 3 out of 5 rating3.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Winter Wedding
We are so grateful that we found such a beautiful wedding venue close to our home. Venue One Eleven was perfect for our winter wedding. I loved the concept of being able to move from room to room and not be stuck in one room the entire day, especially with almost 200 guests. The fact we were able to have our ceremony, cocktail hour and reception all in different areas was amazing since none of the events were held outside since we had a winter wedding. Many positive notes - The staff was extremely accommodating as far as tours and walk throughs went! Kerri, the Sales Manager who held our tour was what helped ‘sell’ the venue to us, she was a very positive and pleasant person! We even saw her on our wedding day and she assisted where needed, which definitely was a huge help that she stepped in and was involved in our wedding day even though that wasn’t planned or expected. Alisa, the Venue Director was extremely prompt throughout the entire experience. Responding to emails/calls/texts, at all hours, on any day (weekends/holidays included). I never expected to have immediate replies but the fact we got such prompt turn around, made many aspects of wedding planning easy. In addition, there was a hiccup during our actual wedding day and Alisa went out of her way to help solve the problem. Thank you, Alisa! Ashlyn, who was on site the day of our wedding was very sweet, kind and helpful. The staff overall were very hands on, even serving us our food even though we had buffet style. Food was AMAZING, especially for a buffet. We received many compliments on the food. Everything that was planned, was executed exactly the way we needed it to be. There was a few ‘cons’ but the pros definitely out weighed them significantly. There was multiple instances with miscommunication between staff members. We would be told one thing by one person, and then we would speak to a different person and they would tell us a completely different thing. This happened leading up to the wedding and even the day of. It was definitely confusing at times that not everyone on the team was on the same page. More concise and clear communication would have been a huge help to keep everything running seamlessly. More salt maintenance would have gone a long way too, we had multiple guests fall walking in the parking lot and on the sidewalks. Overall, our wedding day was truly magical. A lot of factors go into a wedding to make it beautiful but the aesthetic of this venue is ‘picture perfect’ and one of the many reasons we chose the venue. Cari and Cash have a wonderful design eye! -
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Ericka Sent on 11/01/20212.6 out of 5 rating2.6
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Quality of service 2 out of 5 rating2.0
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Average response time 3 out of 5 rating3.0
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Professionalism 3 out of 5 rating3.0
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Value 3 out of 5 rating3.0
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Flexibility 2 out of 5 rating2.0
Beautiful but not worth the day of stress
While the venue is beautiful, weddings cost an arm and a leg these days and with that cost, I believe a certain level of service should be upheld. There were a few things that I had hoped would be a little different. 1) There was zero communication with me on the day of or the days just leading up to the wedding. Not only this, but we rented the holly crossing house, while multiple people called and left messages to ask questions about wifi and a leaking shower we didn't receive any communication back from the team. 2) I was not provided with the day of coordinators contact information and she was not provided mine, I had no way to communicate with the team day of because they do not answer the listed number. 3) The only communication I did receive was the day after my wedding because they couldn't find something at the Crossing house. 4) Certain requests I had made at our final meeting were not met, such as allowing the guests into the seating area during cocktail hour instead of a standing cocktail hour (we had many older guests and I did not want them to have to stand for an hour and a half). 5) They moved the location of my rehearsal the week of. Likely to accommodate someone else. But Like I said, the venue was gorgeous, I am a first time bride so I'm not sure if this is the normal. -
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Megan Sent on 01/06/20201.8 out of 5 rating1.8
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Quality of service 1 out of 5 rating1.0
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Average response time 2 out of 5 rating2.0
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Professionalism 2 out of 5 rating2.0
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Value 2 out of 5 rating2.0
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Flexibility 2 out of 5 rating2.0
Our experience with the Holly Vault
If professionalism and service is important to you, look elsewhere. The venue itself is gorgeous and we really loved the building, but the service was pretty poor and we were disappointed in that. We were doing "first look" pictures when the event coordinator interrupted us to tell us that our event insurance was not purchased and somehow this got overlooked. Why wasn't this addressed the day before and not during our photos....? Completely unprofessional. The bartenders were extremely unapproachable, not to mention they ran out of beer, didn't have limes, cherries, or napkins and their tip jar was the biggest jar I have ever seen for two really bad bartenders. They weren't kind to the bridal party and I received several complaints throughout the night. The most upsetting part was that the bathrooms were overflowing with trash from the trash can. A couple people had to tell the staff to please empty the trashcans. They just weren't attentive to our needs and didn't go ABOVE and BEYOND for the kind of money that was spent at the venue. Pretty disappointing. -
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Ariel Sent on 02/18/20221 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Terrible terrible terrible
DO NOT GET MARRIED HERE.
If I could do zero stars I would.
This venue completely ruined the excitement of getting married.
Save your time and your money.
We signed the contract with them, immediately after we paid the deposit they were rude. I reached out asking more questions and the response I got should have been red flag number one, they were completely unhelpful and told me that they were no longer in charge of the parts moving forward and that I needed to get in touch with one of the other staff members as what I was asking questions about “wasn’t part of her job” which I find crazy considering she was so helpful beforehand in regards to the same things. After we signed we noticed an additional service fee. This we were confused about as nobody had explained that to us when I did call and ask about it I was told “I’m sure you were told about this and it’s pretty industry standard” red flag number two. So I decided to call and try to push the date to next year as we’ve ran into some financial situations and aren’t able to get married this year. Mind you I was told that I wouldn’t receive the retainer I paid back if I did cancel but I could push my date back need be. I was NEVER informed of a fee to do so. And I don’t see it anywhere in my contract either. But they wanted an additional 2500 to push my date due to “loss of business” which I was also told is pretty “industry standard” I said now if I were to fill and rebook my date for you, like sell that date to another bride would I still have to pay that, I’m in a lot of bride groups and almost all vendors will do that with you and try to work with you, to that will as told “umm we do not do that here” ok perfect. So after the immense attitude I got about that I decided to cancel my date with them all together. I was told there could be a cancellation fee if my date is not filled by someone else. But I’m not allowed to find someone to take my date over to avoid that 2500 fee? Makes zero sense. Money hungry, unprofessional, and beyond rude. No compassion whatsoever and so many hidden fees. This venue nickel and dimes the crap out of people and show no remorse doing so. Do not give them your money. Because you won’t stop getting new fees and crap from there. -
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Debbie Sent on 08/18/20211 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Say No to Holly Vault
My daughter held her wedding at the Holy Vault earlier this summer. When we first met with Cari, the owner, she was so sweet and attentive but once we booked she was impossible to get ahold of and communication stopped. We had issues the day of the wedding that staff could not solve. Cari was no where to be found! We tried for over two months to get ahold of Cari via email, text, and phone messages but she has ghosted us. Took our money and ran! If you book the Holly Vault you better pray everything goes well or else you are out of luck and out alot of money!!! -
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Kelsey Sent on 08/10/20211 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Don’t do it
BRIDES BEWARE! The positive reviews shock me since my experience was far from positive. There are plenty of wonderful venues in Michigan. Please save yourself heartache and pick a different venue.
1. The owner of the vault lacks empathy. She seems nice, but I found out it is not genuine. Once they have your money they treat you like dirt.
2. Communication is terrible!!! Good luck trying to get ahold of anyone.
3. The air doesn’t work, so if it is a hot day you will not have ANY relief. Many of my guests left early due to the stagnant 85 degree air air in the reception space. Despite being incredibly uncomfortable, none of the employees did anything to rectify the situation. Fans would have been nice (working AC would have been better). Memories of my first dance are clouded by how hot and miserable we felt pressed up against each other. We just wanted it to be over. Not a great way to celebrate the start of a marriage. We were sad guest left because it was so unbearable. Especially after paying all the money. We wish the vault did something to help, even slightly, but that was not the case.
PS. The gold chargers they use are from the dollar store. But, they charge one dollar per charger to rent them. 100% profit for them every time someone uses them. I get they need to be cleaned but come on. Seems scummy to do that. -
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Tonya Sent on 07/14/20201 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
completely unprofessional.
Holly vault is unprofessional, no communication. they will treat you nice until they get your down payment!!!! then they ghost you. when covid-19 started changing every thing. I emailed texted. thin it was i was just getting ready to email you . (right). this happened for months. you ask a question they answer you question with a question. we completely understand covid-19 was hard for everyone . but unfortunately holly vault was this way before covid-19 started. we chose to get married at our daughter's. -
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