The Heathman Lodge Reviews
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4.9 out of 5 rating
4.9 Excellent
4.9 out of 5 rating
23 Reviews
98% recommend it
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Quality of service 4.8 out of 5 rating
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Average response time 4.9 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4.7 out of 5 rating
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Flexibility 5 out of 5 rating
Awards
23
Weddingwire
4.9/5
23 reviews
Google
4.4/5
2742 reviews
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Lindsay H. Sent on 04/22/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing service
Jennifer was absolutely amazing! When looking at venues, Jennifer was the only one who sat with us and talked about our vision. She was nothing but friendly and professional! Even though we had to postpone, Jennifer made this a breeze!Jennifer was absolutely amazing! When looking at venues, Jennifer was the only one who sat with us and talked about our vision. She was nothing but friendly and professional! Even though we had to postpone, Jennifer made this a breeze! -
Quality of service
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Chanh Sent on 09/26/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Keri, you and your team were exceptional at our wedding. Thank you for everything and thank you for making our day extra special.Keri, you and your team were exceptional at our wedding. Thank you for everything and thank you for making our day extra special. -
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Kim Sent on 04/28/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Leah at the Heathman Lodge has been AMAZING! She's been helpful, quick to respond and has gone above and beyond our expectations. The food is outstanding and we can't wait to have our wedding here!Leah at the Heathman Lodge has been AMAZING! She's been helpful, quick to respond and has gone above and beyond our expectations. The food is outstanding and we can't wait to have our wedding here! -
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K'lynn Sent on 08/07/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Heathman Lodge was an amazing location for our wedding and reception. We chose the Gold Package which included a champagne toast at the reception, tables, linens, flatware, pretty much everything but our decorations! They catered also. The buffet was delicious! All of our guests were complementing the selection and flavors.The Heathman Lodge was an amazing location for our wedding and reception. We chose the Gold Package which included a champagne toast at the reception, tables, linens, flatware, pretty much everything but our decorations! They catered also. The buffet was delicious! All of our guests were complementing the selection and flavors. -
Quality of service
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Kaylee Sent on 08/19/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Had a beautiful wedding! Everything was perfect and everybody loved the food :) the only problem we had was our rooms to get ready in we're not reserved so we were running about an hour late.Had a beautiful wedding! Everything was perfect and everybody loved the food :) the only problem we had was our rooms to get ready in we're not reserved so we were running about an hour late. -
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Krista Sent on 11/22/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We booked early, but the value is not comparable! They are flexible, have a country setting (just like we were looking for), have amazing food, and are very quick to get back to us when ever we have a question or need.We booked early, but the value is not comparable! They are flexible, have a country setting (just like we were looking for), have amazing food, and are very quick to get back to us when ever we have a question or need. -
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Stefanie Sent on 08/17/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Food was great, venue was great, looked great, cost was great. Honestly no negative things.Food was great, venue was great, looked great, cost was great. Honestly no negative things. -
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User1822218 Sent on 09/21/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I love this place I have dreamed of having my wedding here and I can't wait to get married next yearI love this place I have dreamed of having my wedding here and I can't wait to get married next year -
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Tammy Sent on 08/26/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I don't usually write reviews because I feel like why write a review for people 'just doing' their jobs? Well The Heathman Lodge & Keri Erickson changed my mind on this attitude.
They were wonderful! My event was not huge but it was very important to me...my only daughters bridal shower...Keri helped me every step of the way. The Heathman staff were always pleasant & friendly. They helped me with decorations & I never felt like I was 'putting them out'...like so many people make you feel now days. NOT the Heathman! They were friendly, very responsive & helpful. The Bridal Shower was PERFECT!I don't usually write reviews because I feel like why write a review for people 'just doing' their jobs? Well The Heathman Lodge & Keri Erickson changed my mind on this attitude.
They were wonderful! My event was not huge but it was very important to me...my only daughters bridal shower...Keri helped me every step of the way. The Heathman staff were always pleasant & friendly. They helped me with decorations & I never felt like I was 'putting them out'...like so many people make you feel now days. NOT the Heathman! They were friendly, very responsive & helpful. The Bridal Shower was PERFECT! -
Quality of service
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Shirley Sent on 08/21/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Keri at The Healthman Lodge was great to work with in planning our daughters wedding reception. The Heathman was very flexible with the menu and let us use one of our recepies for the buffet dinner. Our guests all loved the venue, especially our guests from Montana and we got many, many rave complements on the menu items.Keri at The Healthman Lodge was great to work with in planning our daughters wedding reception. The Heathman was very flexible with the menu and let us use one of our recepies for the buffet dinner. Our guests all loved the venue, especially our guests from Montana and we got many, many rave complements on the menu items. -
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Dawn Sent on 01/08/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Heathman Lodge was the perfect venue for my son's wedding, reception, and rehearsal dinner. My daughter was married there as well, two years ago! The Lodge itself is so beautiful you don't need much to make it look good:) The food and waitstaff were both AMAZING!! The staff at the Lodge are always so warm and friendly! No matter what we asked they were very accommodating and would find a way to make it happen. We could not have asked for more!! Most of the out of town guests stayed the night and raved about how beautiful the rooms were and how friendly everyone was.......from the front desk to the housekeepers!! From the minute they entered the Lodge to checkout time. Very pleased!!The Heathman Lodge was the perfect venue for my son's wedding, reception, and rehearsal dinner. My daughter was married there as well, two years ago! The Lodge itself is so beautiful you don't need much to make it look good:) The food and waitstaff were both AMAZING!! The staff at the Lodge are always so warm and friendly! No matter what we asked they were very accommodating and would find a way to make it happen. We could not have asked for more!! Most of the out of town guests stayed the night and raved about how beautiful the rooms were and how friendly everyone was.......from the front desk to the housekeepers!! From the minute they entered the Lodge to checkout time. Very pleased!! -
Quality of service
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User1554784 Sent on 03/10/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Heathman Lodge was a delightful location for my mother's wedding. The staff were all friendly, flexible, helpful and professional!The Heathman Lodge was a delightful location for my mother's wedding. The staff were all friendly, flexible, helpful and professional! -
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Patti Sent on 03/11/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The staff at Heathman was wonderful to work with. The food delicious. The room, linens & center piece looked great. Our event was a pre-wedding dinner for 75 people.
Heathman staff was fantastic, even with our last minute change. When we arrived everything was set up beautifully and just the way we had requested. However, the bride did not want to sit at a 'head table' which was what had been planned. The Heathman staff graciously & quickly switched out the head table for a round table...magic!
I could not have been happier!The staff at Heathman was wonderful to work with. The food delicious. The room, linens & center piece looked great. Our event was a pre-wedding dinner for 75 people.
Heathman staff was fantastic, even with our last minute change. When we arrived everything was set up beautifully and just the way we had requested. However, the bride did not want to sit at a 'head table' which was what had been planned. The Heathman staff graciously & quickly switched out the head table for a round table...magic!
I could not have been happier! -
Quality of service
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Dawn A. Sent on 11/02/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
EVERY person commented on the wedding and reception and how smoothly it all went, how perfect it was, etc.. Your service staff was right on top of setting up, serving, bussing, etc., and were very accommodating. My in-laws want to at the Heathman for Christmas when they would normally stay in Portland and drive to Vancouver. The bridal suite was awesome and we truly enjoyed our stay! The bread pudding french toast was a real hit at brunch the next day, too.
Thank you, thank you, and thank all those who set up and served at the reception! It was AMAZING! We truly had a stress-free experience and felt we were in wonderful hands the entire time, start to finish. Tell Chef Ray that the pumpkin ravioli was PERFECT! We know how much work went into it and were happy we switched it up from the portobello mushroom. Our vegan/gluten-free guest was also very pleased with her meal.
The Heathman Lodge is a real class act and we will highly recommend you to our friends and family for any future events.EVERY person commented on the wedding and reception and how smoothly it all went, how perfect it was, etc.. Your service staff was right on top of setting up, serving, bussing, etc., and were very accommodating. My in-laws want to at the Heathman for Christmas when they would normally stay in Portland and drive to Vancouver. The bridal suite was awesome and we truly enjoyed our stay! The bread pudding french toast was a real hit at brunch the next day, too.
Thank you, thank you, and thank all those who set up and served at the reception! It was AMAZING! We truly had a stress-free experience and felt we were in wonderful hands the entire time, start to finish. Tell Chef Ray that the pumpkin ravioli was PERFECT! We know how much work went into it and were happy we switched it up from the portobello mushroom. Our vegan/gluten-free guest was also very pleased with her meal.
The Heathman Lodge is a real class act and we will highly recommend you to our friends and family for any future events. -
Quality of service
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N Sent on 11/12/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Tried to accommodate every request for our special day and really executed our ideas well. Was able to trust it would be all taken care of as asked, and it was. Lovely space and staff.Tried to accommodate every request for our special day and really executed our ideas well. Was able to trust it would be all taken care of as asked, and it was. Lovely space and staff. -
Quality of service
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Becki Sent on 03/17/20144.9 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.5 out of 5 rating
Staff and our event coordinator was so easy to work with.. planning was perfect (even when we changed our minds several times) ~ Heathman staff were flexible and accommodating. Of course, we will use their services again!Staff and our event coordinator was so easy to work with.. planning was perfect (even when we changed our minds several times) ~ Heathman staff were flexible and accommodating. Of course, we will use their services again! -
Quality of service
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Mindy Sent on 08/07/20174.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Keri was awesome in the planning of our wedding, she made sure everything was to our specifications and followed up before hand to make sure we didn't need anything else. All the staff was very helpful and did a wonderful job. No complaints at all. Our room was absolutely beautifull, I wish we could have spent more time enjoying it! Thank you so much!Keri was awesome in the planning of our wedding, she made sure everything was to our specifications and followed up before hand to make sure we didn't need anything else. All the staff was very helpful and did a wonderful job. No complaints at all. Our room was absolutely beautifull, I wish we could have spent more time enjoying it! Thank you so much! -
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Shayna Sent on 09/22/20144.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My sister, who wad also my m.o.h., talked to a hotel representative about getting our room that we were all getting ready in to stay in longer. We got it for an extra hour and a half! Also, when everything was done, there were some things that got left behind and they saved them and gave them to us! Everyone was very nice and the honeymoon suite was absolutely amazing. Thank you for this wonderful opportunity and helping make our wedding beautiful. The only reason I gave responsiveness a 4 star is because I wasn't there enough to see it happen.My sister, who wad also my m.o.h., talked to a hotel representative about getting our room that we were all getting ready in to stay in longer. We got it for an extra hour and a half! Also, when everything was done, there were some things that got left behind and they saved them and gave them to us! Everyone was very nice and the honeymoon suite was absolutely amazing. Thank you for this wonderful opportunity and helping make our wedding beautiful. The only reason I gave responsiveness a 4 star is because I wasn't there enough to see it happen. -
Quality of service
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Kimberly Sent on 10/31/20134.8 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I really enjoyed my expierence at the Heathman Lodge. The food was great, they were flexible on several things, and Shannon got back to us pretty quickly on any issues we had. We had out of town guests and they stayed at the Lodge as well and enjoyed it.I really enjoyed my expierence at the Heathman Lodge. The food was great, they were flexible on several things, and Shannon got back to us pretty quickly on any issues we had. We had out of town guests and they stayed at the Lodge as well and enjoyed it. -
Quality of service
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Nichole Sent on 12/29/20094.7 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 4.5 out of 5 rating
A little cozy during the ceremony, but opens up wonderfully for receptionA little cozy during the ceremony, but opens up wonderfully for reception -
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Lyn Sent on 08/31/20174.6 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We thought the venue was just perfect for our wedding and reception. Everyone seemed to enjoy the atmosphere there.We thought the venue was just perfect for our wedding and reception. Everyone seemed to enjoy the atmosphere there. -
Quality of service
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Teresa Sent on 09/11/20144.6 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 3.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The rehearsal dinner food and set up was fabulous!!
Disappointed with the bartender and some of the wait staff. They were not very friendly to us and our guests. They seemed to want to be somewhere else and I felt they rushed us out at 8:30pm even though we had the venue until 10:00pm. Our guests were polite and well behaved and I was embarrassed that we weren't treated with more care and respect. I had several guests mention to me that some of the staff was rude to them. Especially from the female bartender who seemed to be in charge.
Other than that everyone loved the venue, the food, the atmosphere. Some of our guests spent a couple nights at the Heathman and had great things to say about it!
The rehearsal dinner food and set up was fabulous!!
Disappointed with the bartender and some of the wait staff. They were not very friendly to us and our guests. They seemed to want to be somewhere else and I felt they rushed us out at 8:30pm even though we had the venue until 10:00pm. Our guests were polite and well behaved and I was embarrassed that we weren't treated with more care and respect. I had several guests mention to me that some of the staff was rude to them. Especially from the female bartender who seemed to be in charge.
Other than that everyone loved the venue, the food, the atmosphere. Some of our guests spent a couple nights at the Heathman and had great things to say about it!
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Quality of service
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Jamie Sent on 10/19/20154.2 out of 5 rating
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Quality of service 3.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 3.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Things were great here for the reception. Food was great and service was good for the reception side. Was a bit disappointed by how their "blocking" of rooms is not together and there is no promise what kind of room you get when checking in. I had the smallest room out of my whole wedding group, They said theyd get us a balcony room for our wedding night, and that morning they were "booked" and as of the night before they told us there were quiet a few open. So the Promises are not always great outcome. Otherwise their food is amazing that they cater for the receptions and the service was very friendly while we had our mini reception!Things were great here for the reception. Food was great and service was good for the reception side. Was a bit disappointed by how their "blocking" of rooms is not together and there is no promise what kind of room you get when checking in. I had the smallest room out of my whole wedding group, They said theyd get us a balcony room for our wedding night, and that morning they were "booked" and as of the night before they told us there were quiet a few open. So the Promises are not always great outcome. Otherwise their food is amazing that they cater for the receptions and the service was very friendly while we had our mini reception!The Heathman Lodge's reply:
We are so sorry your wedding night was less than exceptional regarding your guestroom. We will be contacting you to make sure you and your spouse can come back and have a much better experience! Thank you for your feedback! -
Quality of service
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