The Gingersnap Bakery Reviews
Reviews
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Quality of service 4.9 out of 5 rating4.9
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Average response time 4.8 out of 5 rating4.8
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Professionalism 4.9 out of 5 rating4.9
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Value 4.9 out of 5 rating4.9
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Flexibility 4.9 out of 5 rating4.9
Awards
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Featured
Betsy Sent on 03/31/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our second time using Gingersnap Bakery!
We used Gingersnap Bakery for both of our daughters’ weddings for cupcakes and a small cutting cake. The cupcakes were beyond amazing. Everyone raved about them!! Kelsie was delightful to work with…professional, responsive and truly made our whole experience personal and memorable. We would highly recommend her and Gingersnap Bakery for your wedding! -
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Dasha Sent on 06/09/20265 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful AND delicious!
Chef Kelsie and the Gingersnap Bakery team are the best! Kelsie was quick to respond to our initial inquiry and set up a virtual meeting to discuss timeline, design, and cost. We showed her some Pinterest inspo pics and she drew a sketch on the spot. Then we picked out some cake and frosting flavors to sample, and she mailed them to our house (cake tasting and a movie was so fun!). She was always easy to reach and quick to respond. On the wedding day, she personally delivered the cake to our venue, and everything went without a hitch – in fact, we completely forgot about the cake until we walked into our ballroom to preview it during cocktail hour. The cake itself was absolutely beautiful and hit the brief perfectly; it was exactly what we wanted. It was an 8-inch single-tier token cake for the photo op, and the photos turned out great. Moreover, it was DELICIOUS! Perfect texture, just the right amount of sweet. We got their mocha flavor with chocolate ganache as our filling/frosting but asked for vanilla buttercream on the outside to match our white theme. We are so excited to eat the slices we are saving for our one-year anniversary! -
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Laura Sent on 07/18/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Delicious!
Kelsie with Gingersnap Bakery is amazing! From start to finish, our wedding planning process with Kelsie was a breeze. My husband and I were not sure what direction we wanted to take when it came to our wedding cake. Kelsie provided us with a sample box of cake and frosting flavors to mix and match. Every option was more yummy than the last. After this, we knew that no matter what we decided, it would be delicious! We decided to order a small personal wedding cake and a few of the "bite-size" desserts (half-moons, brownies, cannolis, etc.) Everything was fresh and so, so incredible. Our dessert table was fun and filled with all of our favorites. We got to choose the details which made everything feel more personal. The team had worked at our venue before, so they were able to provide additional details to help elevate our ideas with decor. Kelsie delivered everything to the venue and arranged them beautifully on the stands that we provided. We hardly had any leftovers because our guests loved everything so much. I highly recommend working with Kelsie and her team! -
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Beth Sent on 01/30/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We loved our cake!
Gingersnap Bakery provided the cake for our wedding at Hotel Syracuse. We didn’t have a clear idea of what we wanted, but by the time we tasted all the cakes, fillings, and frostings – we knew that no matter what we chose, it would be delicious! I was having a hard time articulating what I wanted the cake to look like….so I drew a picture of it. Gingersnap Bakery worked magic and turned my chicken scratch of a drawing into our dream wedding cake! (Our photographer captured some great photos of us seeing the cake for the first time!) -
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Claire Sent on 10/23/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Delicious & Perfection
I've been going to this bakery for a while now and they never fail to provide the most delicious treats! When I got engaged I knew instantly that I had to have them make the desserts and cake for my wedding!! They did a phenomenal job executing my vision and everyone at Gingersnap is an absolute pleasure to work with. Thank you all so much, everyone LOVED the cupcakes and cookies!! -
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Marissa Sent on 09/05/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely amazing!
We used Gingersnap Bakery for our wedding at Hotel Syracuse. Kelsie was great to work with and helped us to customize our wedding day desserts and make them exactly what we wanted them to be. We also sent her a picture of a cake that was everything that we wanted, and she replicated it beautifully, even better than the original! Our dessert bar was fun and unique, and we got to choose the details which made everything feel more personal. Kelsie delivered everything to the hotel and arranged them beautifully on the stands that we provided. We hardly had any leftovers because our guests loved everything so much! I highly recommend working with Kelsie and her team for any of your dessert needs! -
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Katina Sent on 07/09/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Thank you so much!
Thank you to Kelsie and her team at Gingersnap Bakery for making our wedding cake dreams come true! It was not only gorgeous, but the lemon raspberry cake was delicious! Kelsie was incredible as sketching exactly what we wanted and made it come to life for our wedding day!
They are truly a talented and professional team! Thank you so much!
I will share the professional photos when we receive them back! -
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Jamie Sent on 05/22/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Cake
The cake came out beautiful and tasted great.
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Quality of service
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Kirstie Sent on 01/24/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Delicious & Beautiful!!
I feel that often with bakeries, either it looks really good OR it tastes really good. Gingersnap has the winning combo and we couldn’t be happier with our choice to book them for our wedding. We choose to do a cake as well as a large assortment of minis. Kelcie was easy to work with and very communicative, especially as I was one of those very hands on brides. The type that needs double confirmation lol. The entire team delivered exactly what was ordered, and decorated so beautifully. The guests raved about the selection- barely left any for the bride & groom!-
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+2 photos
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Roberta Sent on 11/06/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Bakery Ever!
Words cannot describe how delicious our cake and cupcakes were!! Kelsie was amazing from the start! From our initial tasting until our wedding day the communication, thoughts and support was amazing! Also we had all gluten and dairy free cupcakes and our guests couldn’t even tell! When I told them all the next day they were blown away! Thank you Kelsie and team for offering the most Seleucid’s gluten and dairy cupcakes ever!! -
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Morgan Sent on 10/29/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The most beautiful and delicious wedding cake and treats!!!
Kelsie is so unbelievably talented. Due to covid, my wedding had been rescheduled 3 times and she could not have been more accommodating and easy to work with. She was spot on with my vision for our wedding cake and treats, and our guests could not stop raving about how delicious all of them were. We ordered a 4-tier cake, cookie cake and half-moon cookies. Book Gingersnap, you will not be disappointed!!! -
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Shannon Sent on 10/27/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best tasting cakes around!
Gingersnap was recommended to my mother when she asked about places to get a wedding cake from on a Facegroup group. Kelsie called us back right away and prepare a personalized tasting box for us with several different cake flavors and frostings we were interested in, including dairy free options for my husband. When we tasted her cake and frosting, we knew immediately we had to have them for our wedding. My husband said he has never had dairy free frosting that good. We did a pumpkin sheet cake with cream cheese frosting, a lemon raspberry sheet cake with raspberry filling, and a dairy free cake as the cake we cut. Each cake was big with multiple layers inside and my family was talking about it for days after! Highly recommend!The Gingersnap Bakery's reply:
Thank you so much Shannon for your review! We loved creating your cake and sheet cakes! Congratulations again! -
Quality of service
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Katelyn Sent on 09/22/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Delicious and beautiful
We had to postpone our original date and Chef Kelsey was so understanding and flexible. She brought our vision to life and was fun to work with. Most importantly the cake flavors were absolutely delish! 100000% recommend -
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Tyler Sent on 09/01/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic to work with
Kelsie was so amazing to work with. She followed our vision exactly, even when we didn’t exactly know what we wanted. She was quick to respond and so professional. Not to mention the cakes and cupcakes were absolutely delicious! Would 100% recommend her services to anyone! -
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Lauren Sent on 08/17/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Delicious and reasonable!!
Kelsie and her team executed our wedding dessert cake and bar perfectly. We requested 100s of mini desserts and they were all so delicious and came at a very reasonable price. I was so happy to find out that Gingersnap offered dairy free, gluten free and vegan desserts so all of our guests could enjoy some sweets. Thank you for everything!The Gingersnap Bakery's reply:
Thank you Lauren, It was such a pleasure creating your wedding dessert display! WE were so happy to be able to create desserts that you could enjoy as well as your guests! -
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Michelle Sent on 01/16/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent Bakery
We got some pies for the holidays get together. They were great and the bakery itself is a very friendly place with lots of
goodies. YUM -
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Kaley Sent on 01/15/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The best cakes and service you could ask for!
My husband and I got married on 8/7/2020 and gingersnap not only made me my dream wedding cake, but also made the groom a grooms cake. With all the complication of COVID-19 and wedding planning gingersnap worked with us and did anything we needed them to do. Our cakes were all delicious and couldn’t ask for better service! I got great remarks on both cakes from all my guests at my wedding. Would recommend gingersnap bakery to everyone! -
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Megan Sent on 09/25/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Deliciously Amazing
Sandy made us 6 different flavor cakes for our wedding could not pick a favorite they were all absolutely delicious. She drew up sketches of the cake bard 2 different choices for our choosing. Above and beyond was the experience of hiring Sandy for our wedding. -
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Ally Sent on 09/15/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect wedding cake + desserts!
My Cake and desserts were so amazing! They turned out exactly how I dreamed they would be! My Cake(s) [we had 3 different cakes🤭] were perfectly decorated and tasted delicious! we had the most delicious chocolate buttermilk cake with chocolate fudge, and pumpkin spice cake with vanilla Pastry Cream filling! Iced with Italian Buttercream frosting how could you go wrong. At our tasting we were able to mix and match a bunch of different cake, filling, and frosting combinations to find the perfect one.
We also had a mini dessert display! OH MY GOSH, our guests were raving (for weeks after!) We ordered s'mores brownies, cream puffs, and French macarons! We were able to rent the most gorgeous ivory and gold stands too.
The staff were all so kind and set everything up so beautifully at our venue Wolf Oak Acres. Thank you Kelsie, Ally, Leah, and Bailey for helping me have the most lovely wedding day!-
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+2 photos
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Quality of service
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Rose Sent on 09/08/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Delicious cupcakes
Had a wedding cake ordered with the corona we cancelled but they allowed us to use our deposit for cupcakes. They were so yummy! Appreciated them working with us. Recommend -
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Gabby Sent on 07/10/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Outstanding!!!
Do not turn away from this delicious bakery! We cannot thank Kelsie and her team enough for providing not only the most yummy and stunning cake, but for being a vendor that came with no stress! Their professionalism and communication was OUTSTANDING! -
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Emily Sent on 02/26/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Bakery!
Cake tasted amazing! Cupcakes were great with a huge variety of flavors! -
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David Sent on 02/16/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Superb Bakery and Better Experience
Kelsie and her team at Gingersnap are the best in Central New York and it’s not even remotely close. The cake we had at our wedding was to die for and, while seemingly simple, left your palate feeling like you just experienced a complex fresh craft beer. The flavoring is so distinct and unlike your standard cake, filling, and frosting that you wake up then next day and want more of the thing you just had the night before. The cupcakes were better. The strawberry cupcake with champagne frosting is the best food item we had at our wedding with no exaggeration in the least bit at all - and the cake and everything else was also perfect, too. The whole process from the tasting to nailing down details and then delivery and setup was just awesome. Thank you all for making our day so special and sweet! You have found customers for life. -
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Charli Sent on 02/12/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
So Delicious and Beautiful
We highly recommend the Gingersnap Bakery for your wedding dessert needs. We loved working with the Gingersnap bakery for our wedding cake and cupcakes. They were extremely helpful in picking out flavors and creating the wedding cake we envisioned for ourselves. We got so many compliments from guests about our cake and cupcakes. We will certainly be returning customers for other events in our lives. -
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Carley Sent on 10/22/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely Outstanding Work
We loved the process with Kelsie and her team at Gingersnap right from the tasting. They were so accommodating and easy to work with, especially when I changed my cake order a few months before the wedding. The detail in their work is beautiful! I wanted to surprise my husband with a groomscake and they took my idea and made it in to something better than I expected. They are hands down the best in the area! -
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Katherine Sent on 10/18/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A Great Decision!
My husband and I worked with Gingersnap Bakery for our wedding. Of all the vendors we contracted with for our wedding, Gingersnap was by far the easiest to work with.
We ended up contacting Chef Kelsie Mack less than 2 months before our wedding, which was fairly short notice given our schedule. From the very beginning, Kelsie’s responses were timely and thorough. With just a few email exchanges and a single phone call, we had our wedding order completely sorted. This was really helpful for us as we were planning the wedding remotely and weren’t able to meet with Kelsie in person.
When it came to the day of the wedding, Kelsie had set up all of our desserts in our reception venue perfectly. No one from the wedding party was on site to help direct set up, but everything looked exactly as we had hoped. Kelsie worked with display stands as well as a few small decor items we provided. It was such a lovely surprise to enter the reception venue for the first time and see such a beautiful dessert display!
Finally, and perhaps most importantly, everything was delicious! My husband and I are both lactose intolerant so Kelsie made an almond cake with raspberry jam and vanilla buttercream frosting completely dairy free. We also had non-dairy free cupcakes in vanilla, chocolate peanut butter, and pumpkin spice. All of our guests loved them!
Looking back on our wedding and the whole wedding planning process, working with Gingersnap Bakery was one of the best decisions we made. -
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Kristen Sent on 10/17/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Highly Recommend!!
Kelsie and the Gingersnap crew are
absolutely AMAZING. With a variety of flavors to pick from, they accommodated a variety pack of gluten free cupcakes for our wedding. They took care of the delivery, giving us one less thing to worry about on the day of, and everything was perfect. I planned a cross county wedding and it was easy to coordinate from afar. Delicious treats with a professional and timely team, I would highly recommend Gingersnap for any event. -
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Chris Sent on 10/11/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Confident, responsive, stunning, and affordable!
Gingersnap Bakery was very responsive to our needs, highly confident that they could make our very unique birch tree slab cake with sunflowers, and they were half the price of the competition. Our guests were shocked that our cake was actually cake until we cut the first piece! Highly recommended and I will be going back again for any future cakes. Not to mention that the impromptu flavor, chocolate cherry, was a huge hit! -
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Chris Sent on 09/24/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The cupcakes were amazing.
The cup cakes were amazing. They were the talk of the wedding. Thank you so much. -
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Bri Sent on 09/10/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Delicious!!!
As a fellow vendor, I kept seeing The Gingersnap come up with all of my brides. When the time came for my own wedding reception, I knew I didn't have to look anywhere else. Kelsie's cakes and cupcakes were so so delicious! Only eleven more months until our one year anniversary, and I cannot wait- so I can eat the top tier of our cake! -
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Debbie Sent on 09/05/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfection
I would HIGHLY recommend Gingersnap Bakery!
Desserts and wedding cake was amazing!!
Thank you Kelsie -
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Brooke Sent on 09/04/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent All Around!
Friendly knowledgeable staff! Easy to contact and flawless delivery! Delicious cake! -
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Alyssa Sent on 08/26/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding Desserts
The Gingersnap made a dessert display for my bridal shower and wedding. Everything on the table was amazing! Two people actually reached out to get desserts for their grad parties afterwards! The wedding cake was beautiful and the frosting was amazing. The sugar cookies were everyone’s favorite! -
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Melissa Sent on 08/16/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful cake and delicious cake flavors!
Gingersnap Bakery made our wedding cake for our July wedding. They worked with us for how much cake we needed and pricing options - very affordable!!! They have tons of cake flavors and filling/frosting options and were really easy to work with. The cake was delicious and everyone loved it! It turned out more beautiful than I had pictured from our planning meeting. I would highly recommend this bakery to anyone! -
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Laura Sent on 08/10/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The best decision!
Gingersnap was our bakery dreams come true! They perfected our vision and created the most wonderful cake for our wedding day. We really couldn’t of dreamt of a better cake. Kelsie is truly an artist and we knew the moment we met her at the cake tasting and saw her draw a sketch of our cake that Gingersnap was the perfect fit! We highly, highly recommend and had people ask us all night who made our cake! -
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Laura Sent on 07/29/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful and Delicious!
Kelsey did an OUTSTANDING job on our cake. The tasting was thorough to ensure we received the kind of cake we wanted. She was accommodating with changing the size at the last minute. Most importantly the cake itself was DELICIOUS. Light buttercream frosting and a different flavor in every layer, we couldn't have asked for a more delicious cake! -
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Shannon Sent on 07/15/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
100% Satisfied!
Gingersnap Bakery provided a desert bar for my wedding and it was amazing! Chef Kelsie was quick to respond to any of my questions and accommodating to any of our request! The deserts were delicious and my guest loved the set up! I will definitely be ordering again soon from this bakery! -
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Jennifer Sent on 06/26/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful and Delicious Desserts!
Kelsie did an AMAZING job bringing our unconventional cake vision to life. Our layered chocolate chip cookie cake was everything I could hope for and the assorted cookies to go along with the cake were delicious. Kelsie was so easy to work with and made the process so easy. We highly recommend Gingersnap Bakery and can't wait to use them again! -
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Sara Sent on 03/29/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect bakery for my wedding!
Absolutely loved our wedding cake, it was beautiful and delicious. The staff was wonderful to work with and so friendly! -
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Mary Sent on 01/30/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Creative, beautiful, delicious!
My cake was as beautiful as I pictured it to be & absolutely delicious! Would highly recommend this bakery for your wedding & I will definitely go back for other occasions! -
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Vidhu Sent on 11/14/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect wedding cake
The wedding cake for our daughter was delicious and very beautiful! Gingersnap Bakery did a fantastic job. They were so helpful as I ordered it from Texas. Kelsie, the owner was very professional, helpful, and returned all of my calls and emails, with patience and flexibility. She wanted us to be happy, and we were delighted seeing it in person. She made it very easy for us to order the wedding cake and gourmet cookies all from emails and phone calls. The cookie platter was a nice addition. We had little treat bags so people could take some cookies home with them. The guests were so excited for that . Btw, the cookies were so yummy. ( II enjoyed eating them on the plane ride home.... )Thank you for a perfect wedding cake! -
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Jennifer Sent on 11/14/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Baker and she did a wonderful job with our wedding cake.
Simply delicious and beautiful wedding cake that Chef Kelsie did for our wedding. We were able to choose and customize our flavors and design. She also has delivery services which was great and the cake was delivered right to our venue!The Gingersnap Bakery's reply:
Thank you so much Jennifer! It was our pleasure being a part of your wedding day! Thank you for choosing us! -
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Danielle Sent on 10/23/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Delicious and Beautiful
Our cake was amazing! We had a gluten free cake, three tiers, with a rustic theme. It was delicious and exactly what we wanted! We also had a regular sheet cake that was cut in the back that everyone loved as well. -
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Carla Sent on 10/02/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We absolutely loved the cakes done by Gingersnap! They were so beautiful and delicious. They have a wide variety of flavors and fillings. They also do an amazing gluten free cake as well, which was very much needed for our wedding. I would highly recommend Gingersnap to anyone. -
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Grete Sent on 09/30/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband and I worked with The Gingersnap Bakery for our recent wedding. They made the perfect small cake for us, as well as lemon bars and mini pecan pie tarts for the dessert table. Everything was delicious and Kelsie was wonderful to work with. We highly recommend this bakery! -
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Jessic Sent on 09/23/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This bakery is absolutely amazing!! They are very attinitive to their customers and get back to you quickly!! Our wedding cake tastested delicious, thank you!! -
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Kendall Sent on 08/30/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Holy cow!! You and your team killed it!! My wedding cake was the talk of the night and the custom cake topper, to die for!!!! Flavors we're incredible and the design was exactly what we dreamed up!! The only down side was the 3 tier cake never got touched, My husband and I cut out piece and that was it. We came home with the whole 3 tier cake and 1/2 a sheet of chocolate and 1/2 sheet of champagne cake. So in high sight we definitely didn't need as much cake as we were quoted for. Other than that everything was great!!! Thank you for everything!! -
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Amber Sent on 08/14/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everything about our wedding cake was perfect. Thank you so much for making our cake! -
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Monica Sent on 08/14/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our cake was beautiful and every one of our special requests were taken into consideration. We needed a gluten free cake and it came out even better than expcected. Thank you! -
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Triandafilli Sent on 07/10/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The couples cake was beautiful and better than I could imagine! !
The three other cakes for guests were all raved about !
Nothing but great recommendations!
You should know that Lindsey Cole at The Hotel Syracuse, Marriott Downtown recommended your bakery to us
Thanks, Kelly Telonis -
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Emily Sent on 07/10/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very yummy cake and assorted cupcakes! Frosting held up on our extremely hot wedding day! -
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Jessica Sent on 07/10/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Working with Kelsie and staff was so easy from day one. I did tastings all over Syracuse, and was drawn to trying the Gingersnap as well. All the fancy spots I tried we're a disappointment. The Gingersnap gave a tasting with a handful of flavored cakes as well as fillings and frostings. Also, the price was incredibly low, but I would have gone with them anyway, customer service means a lot with me.
Kelsie was super flexible, which was great, since my ceremony was moved from evening to day to evening again. She insisted on setting the cake up, and putting the flowers I ordered on it for me. And the cake was delicious!!!! -
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Whitney Sent on 07/10/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Cake was a huge hit! I had four different flavors and they were all delicious! -
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Terri Sent on 06/06/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our cake was amazing. We gave Kelsie a design we found on Pintrest and she nailed our design 100%. The flavors and frosting were a hit at our wedding. They also delivered and set up our cake the venue. -
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Sarah Sent on 06/06/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our Wedding cake was absolutely amazing. The taste was perfect, Kelsie was even able to do two separate flavors in there for us. And the detailing on the outside was everything we hoped it would be. our guests also raved about the look and taste. We were so in love with the cake we couldn't even save the topper in the freezer for our 1 year anniversary, we ate it over the week following our wedding. I would absolutely recommend!
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Angelina Sent on 12/30/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kelsie was amazing! We lost our cake topper two weeks before the wedding, my mom had it, and Kelsie told us that we could take our time and find another one, no problem. She was super accommodating and kind the whole way. We changed our order maybe a month before and it was okay, everything was done above and beyond our expectations. Our wedding was at the end on July and it was hot, the frosting stayed fine and everything was delicious. We had a three tier cake and 187 cupcakes, all different flavors and they were AMAZING! We were very happy with GingerSnap and everyone still talks about our cake and cupcakes to this day! -
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Lauren Sent on 10/30/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Gingersnap surpasses all expectations! Rob and I got married in September and everything the Gingersnap provided from our wedding cake, to grooms cake, and our 4 cupcake flavors were delicious. The whole team goes above and beyond to make sure there that everything arrives on time, is beautiful and delicious! -
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Meghan Sent on 10/29/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Delicious ! Very helpful and willing to make to you specifications. Lots of flavors
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Paula Sent on 10/27/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Gingersnap handled sweetheart cake, cookies, and cupcakes for the dessert table at my daughter’s wedding last December. They travelled to the zoo (nasty weather!) and provided a beautiful set up of the most delicious goodies. We could not have been happier!
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Kristen Sent on 10/27/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kelsie is extremely creative, and the groom's cake was epic. Everyone could not stop talking about it! She went above and beyond, and the cake was so perfect that we did not want to cut it! Oh, and our wedding cake was fabulous too! I just wish I ate more of it, but didn't have the chance! -
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Lauren Sent on 07/16/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Kelsie is amazing! Our wedding cake was all we could have ever asked for! Not only did it look amazing but it tasted phenomenal and all of our wedding guests couldn't say enough about it! We will definitely be using the gingersnap for all of our future cakes! -
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Marykate Sent on 11/18/20165 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
GREAT bakery! Ann was so great to work with, she was so responsive, very organized, and professional every step of the way. The cake was beautiful and the tasting was so much fun! -
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Erin Sent on 08/06/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely amazing! We did a small cake for our wedding and served 8 different flavors of cupcakes. During our tasting, we were guided through selecting the flavors and shown various cake designs which made the selection process easy! Gingersnap followed up with me two weeks before the wedding to finalize the details and we were able to reduce our order as we had a better guest count by then. When I dropped off the cake topper, I sat down with the baker and we reviewed every detail- I did make some small last minute changes based on her feedback. I was a bit nervous regarding the display as I wanted all 8 flavors separated and labeled and I couldn't believe my eyes when I entered the reception room! The display was absolutely stunning! When my husband and I cut the cake our eyes literally lit up as we had our bites! Unfortunately the day flew by and we were unable to get back to the cake table but we did dig into the top layer the next day before freezing the rest!! That's how good it was! Now two weeks later, guests are still raving about the cupcakes and asking where the baker is located! I would highly recommend the Ginersnap to all couples! -
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Katherine Sent on 04/24/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
SO far my experience has been great. She spent a lot of time with us on the consultation and the cakes during the tasting were delicious! Also, they sent a nice postcard after our first visit which was nice!! The dessert table came out beautiful and all the desserts tasted so good. We received many compliments. Chef Ann was so nice and easy to work with, I highly recommend! -
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Jackie Sent on 11/20/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Anne did an amazing job on our wedding cake!! It came out exactly as we pictured it to be! She also worked with our budget so we could get what we wanted. We ordered a 3 tier cake and a full sheet cake. My only disappointment was our kitchen for the banquet room must have cut extremely small pieces for our guests because they used the sheet cake but we had the entire 3 tier cake left over. I'm not sure if the kitchen thought not to cut through the actual tiered cake, but it felt like a waste of money. It was nothing gingersnap did. My advice to future brides is to make sure the kitchen cuts ALL of the cakes. I will always go back to gingersnap and recommend to all! Thank you!!! -
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Alicia Sent on 06/21/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
the ginger snap did an amazing job with our grooms cake and wedding cake. We had prance cake with raspberry filling and whipped icing. Everyone loved it! The cake was so flawless that people kept asking me if it was fake! Very professional -
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Lindsay Sent on 09/25/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Gingersnap was easy to work with. They fit us in for a tasting appointment just a couple days after I called, and they gave us a tasting tray of lots of delicious cakes. We knew from the start we were only ordering cupcakes but they still treated us well. Our friends picked up the order the day of the wedding and the bakery called to make sure they were coming so they didn't accidentally close before they arrived. Everything was just as we requested and tasted great. -
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Abby Sent on 08/30/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ann was a pleasure to work with! Not only are the cakes from Gingersnap beautiful, they taste INCREDIBLE! -
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Morgan Sent on 05/28/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
OMG!!!! Best cake on earth! We love their cakes and now buy all our cakes from them! It was seamless working with them and they truly are in it for the customer not the money! Great Job! -
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Amanda Sent on 02/19/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our cake was FANTASTIC!!! We got tons of compliments on the way it looked AND tasted. The day that we met with Anne was awesome- we told her exactly what we wanted and she sketched it up in a matter of minutes! The prices are definitely reasonable- you get what you pay for. They also delivered the cake right to our reception site (Borio's Restaurant in Cicero, NY). My mom also had The Gingersnap make my sister a baby shower cake a few months later because we were so pleased with our wedding cake! I highly recommend the Gingersnap Bakery.
Mandy
Johnson City, NY -
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Kelly Sent on 07/08/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I absolutely loved how my wedding cakes came out - I ordered a traditional cake as well as a groomscake. They were unable to put tiramisu into the cake due to the texture but made a small cake on the side of just this for me. I ended up having the 3 cakes and loved them all..and they tasted great!
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User901990 Sent on 08/11/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ann did an AWESOME job on the 2 cakes for our wedding. Our wedding cake was beautiful for sure, it's everything you would want a wedding cake to be. The cake was moist and tasty and it was beautiful! Where Ann really shined was when she created the groom's cake. I surprised my husband with a groom's cake shaped like a replica of his college. When I first had the idea I thought it would be an impossible dream. I contacted Gingersnap and Ann assured me she could do it. It was AWESOME!! My husband was so surprised and amazed that the cake really looked like his college. All of his family (many of whom went there) and all his college buddies were so excited about it! It was definitely the talk of the reception and I am so glad that I chose Gingersnap to make our cakes. We will definitely be ordering our special occasion cakes from Gingersnap in the future! -
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Malinda Sent on 03/02/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had never heard of this bakery until we won a cake from here at a bridal show - and I am so glad we did!! Without a doubt, the best cake I have ever had. The people here are so nice and helpful. They really helped us nail down our vision for our wedding cake to a T! -
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Deb Sent on 12/24/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The wedding cake and grooms cake were unbelieveable. They both exceeded our expectations and we couldn't have asked for anything better. Not only did they look good, they tasted amazing! We got tons of compliments on both of them. Ann and her staff were wonderful to work with and worth every penny! -
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P Sent on 02/16/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely phenomenal!!! -
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Erica Sent on 12/22/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Gingersnap Bakery was amazing and I highly recommend them! I had a picture of an elaborate cake that I loved and they made it just like my inspiration picture with custom colors. It was gorgeous. They also made a very good replica of a Mercedes car that my husband loves as his surprise groom's cake. The flavors of the cake are amazing, you can't go wrong with any of them. Ann does a great job at the tasting and is very accomodating. I highly recommend Gingersnap Bakery. It is worth the drive to the shop and they are very professional. -
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Jen Sent on 06/29/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Not only did Anne make a gorgeous cake, but she designed it to match my wedding gown. The cake was beautiful and tasted amazing. I was very impressed. -
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David Sent on 09/15/20095 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Gingersnap Bakery worked with us from the beginning to help design the exact cake we wanted. We were able to build a 3 1/2 tier cake with 4 different flavors and fillings without any issues. The cake taste was unbelievable, looked beautiful, and the price beats anyone else in town! We will be ordering from Gingersnap for all of our occasions from now on! -
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Jennifer Sent on 01/03/20095 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I absolutely loved my wedding cake! It was unique and it tasted amazing! There are many designs and colors and flavors to choose from! The ladies there are so nice and professional and listened to everything I had to say! They created the cake of my dreams! I would recommend them to anyone! Prices are reasonable! Thanks!!!!!!!!!! -
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Candice Sent on 09/23/20085 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My cake was so amazing and have gotten so many complements on not only how beautiful it was, but how great it tasted. It was so moist and delicious! Definetly a great price for such a great product! -
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Mike Sent on 11/02/20154.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
When my wife and I booked our wedding reception for Greystone Castle, Annette, the hostess, gave us a list of recommended vendors. I didn't give it much thought as I cynically assumed it was just a good way for them to partner up and make more money together – we ended up using three of her recommendations because of how much we liked them. The Gingersnap bakery was one of those fine vendors.
Anne, the woman running the Gingersnap, was one of the most delightful people I've ever had the fortune to work with. We wanted a very special cake made for us that combined a Medieval/Renaissance style with Batman. A far out idea for sure but she made it work amazingly. I was blown away when I saw the cake she'd made for us. Every step of the way she was enthusiastic, creative, and so friendly – you can really feel the love she has for her work.
I would fully heartedly recommend Gingersnap to anyone looking for the perfect wedding cake. Not only do the cakes look amazing, but the amount of different flavours and combinations they offer and how drool-inducingly tasty they are make it a phenomenal value. They could probably blaze through one of those cake-competition reality shows on TLC or Bravo and win with flying colors. They cakes and the service are just that good. Professional, creative, and delicious!
Further details: we got a 3 tiered Apple Spice Cake w/ raspberry filling and buttercream frosting styled to look like castle bricks. Custom painted fondant "coat of arms" were decorated along the side to look like a huge castle, with each decoration symbolizing a part of our relationship. We also got a full sheet cake of the same flavour. A great deal for how much quality you get with the cake. -
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Nicole Sent on 10/22/20114.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
The cake was amazing, exactly what we wanted. -
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Erin Sent on 08/13/20194.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Yummy cakes great to work with!
Kelsie and the rest of the staff were great to work with. We made a last minute change of one of our cake flavors it was no big deal. Their cakes and desserts are DELICIOUS!!! -
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Nicole Sent on 09/28/20114.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
The cake was beautiful and the ladies were nice to work with. -
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Jacqueline Sent on 06/13/20194.4 out of 5 rating4.4
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Amazing! The cupcakes tasted great and their design was elegant
The cups cakes we had were delicious. We had both the regular and gluten free and both were amazing -
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Alyssa Sent on 01/27/20114.4 out of 5 rating4.4
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4 out of 5 rating4.0
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Professionalism 3.5 out of 5 rating3.5
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Although they seem a little unorganized, the team at the Gingersnap made us a wonderful wedding cake! They listened to everything that we wanted in a cake and gave us what we wanted. My mother did my flowers and they were willing to work with her so that my mom could put the flowers on the cake after the cake arrived. I cannot wait for our 1 year anniversary to enjoy the piece that we saved! -
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Mary Sent on 08/08/20084.4 out of 5 rating4.4
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Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Even eating our cake a year later, it was delicious! They created a gorgeous cake exactly how I described that tasted delicious. Very affordable. -
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Rachel Sent on 09/14/20203.8 out of 5 rating3.8-
Quality of service 3 out of 5 rating3.0
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Average response time 3 out of 5 rating3.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Looked and tasted great but
The cake, cupcakes and cookies looked amazing and tasted great, however the decorations on the bottom tier of the cake was not correct. They were also supposed to supply a cake holder as well as trays for the cupcakes and cookies but they did not. I emailed to confirm the time they were coming and what they were bringing with them and this is when they informed me that they did not have a cake or cupcake tower to bring with them as well as no trays to put the cookies on. Luckily I was able to figure something out but this was very very frustrating as it was one more thing that I needed to worry about and figure out the day before the wedding. -
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Marie Sent on 12/14/20103.5 out of 5 rating3.5
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Quality of service 4 out of 5 rating4.0
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Average response time 3 out of 5 rating3.0
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Professionalism 2.5 out of 5 rating2.5
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
They have the best cake my husband and I have ever tasted. And they can make some beautiful cakes as well. Our cake tasted great; our guests even asked us where we got it because they loved it so much. We had a 5 tiered cake AND a sheet cake since we had so many guests, and 3 flavors in all.
However, they are not very professional and I was hesitant to even hire them, but my husband just loooved the taste of the cakes so much that we did. When we went there for our tasting, they forgot they even scheduled a tasting...so I was surprised that they had samples available for us. Then...6 months after I sent in our deposit...they called us to see if we had decided to hire them or not because the wedding date was coming up and they never got the deposit. We were forced to look back into all of our records in order to give them a copy of the check we wrote to prove to them that we had already written them a check (a check that they had already cashed 6 months ago!). I was worried they would forget about our wedding after they cashed our second check as well! -
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Lindsey Sent on 09/06/20233.2 out of 5 rating3.2-
Quality of service 3 out of 5 rating3.0
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Average response time 3 out of 5 rating3.0
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Professionalism 4 out of 5 rating4.0
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Value 2 out of 5 rating2.0
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Flexibility 4 out of 5 rating4.0
Be specific with design direction
We used Gingersnap for our Wedding cake (tasting cake and cupcake tower). Their tasting process was interesting. At first I thought a take home tasting box with individual cake, filling and frosting elements was a great idea, but it made it difficult know how different combinations would work together (would they be too rich, etc.). Flavor wise, the cupcakes were delicious and primarily worked out OK, just know there is LOTS of frosting which does mask the cake flavors. The tasting cake wasn't nearly as good (even though it was the same flavor as one of the cupcakes), it was dry and didn't taste as fresh.
We were disappointed with the look/design, especially of the tasting cake, as it was quite simple and came off as an afterthought. We had multiple conversations with the bakery and shared some ideas/photos/examples for what we thought would look nice, but on the whole deferred to their experience (as I did with most of my vendors). This was the only case where it didn't really work out in our favor. Our tasting cake was very plain, flat white icing with just a ribbon in our color around the base, and none of the other design elements we discussed.
Overall, I wouldn't not recommend them, but I would tell couples to be very specific on what they want their cake to look like, as leaving it up to the bakery just didn't work for us. We were very underwhelmed and disappointed by our wedding cake. -
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D Sent on 07/11/2010
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Quality of service 0 out of 5 rating0.0
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Average response time 0 out of 5 rating0.0
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Professionalism 0 out of 5 rating0.0
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Value 0 out of 5 rating0.0
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Flexibility 0 out of 5 rating0.0
I was truly embarrased by this cake. I wanted to hide it. It was absolutely hideous and unprofessional. A 10 year old could have done a better job. It looked NOTHING like the picture we picked out. It was NOTHING like our tasting sample. WORST CAKE EVER and I am insisting on a refund! -
Quality of service
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