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The Garden House Reviews

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Reviews

4.4 out of 5 rating
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46 Reviews
88% recommend it
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Awards

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    Rebecca S. Sent on 10/22/2022
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    Angela was a pleasure to work with!

    From touring the venue to packing up our things after our wedding, Angela was an absolute pleasure to work with! She was so sweet and helpful and went above and beyond to make our day perfect. The Garden House itself is just beautiful. We had nothing but compliments on what a gorgeous place it was. Restrooms and bridal suite were sparkling clean. The park itself was a beautiful backdrop. The price for what we got was 100% worth it. You cannot go wrong booking the Garden House!
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    Matt Z. Sent on 07/28/2022
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    Best venue ever!!

    The Garden House at Look Park was a dream come true for our wedding. The wedding coordinator, Angela Otis, is absolutely amazing. She helped us throughout the entire process, and she made sure everything went perfectly. She was such a big help setting up and taking down decor after. She was flexible- letting us set up a day early and take down decor the morning after the wedding. I truly can't imagine a better coordinator!

    As for the venue- Look Park and the Garden House is absolutely beautiful, straight out of a fairy tale. Our ceremony was at the Pines Theater- it looked like something from the renaissance or Shakespearean era. The perfect location. The Garden House looked beautiful as well for the cocktail hour under a tent surrounded by plants and flowers. The lights inside the venue were great too.

    If you aren't sure where to have your wedding but you know you want somewhere beautiful, lush, and laid-back, this is your location!!!
  • Heather
    Heather Sent on 01/30/2020
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    Exactly what we were looking for!

    We had a very specific look that we were trying to find for our wedding and my now husband had the idea to go and look at Look Park; I fell in love right away with the entire place, and we actually had both our ceremony and reception at Look Park. We started the planning process with Jillian who then got promoted and we finished our planning and had Angela there day of to set everything up and make sure that everyone was where they needed to be. They were extremely prompt when getting back to emails and were extremely flexible when it came to meeting face to face - both my husband and I work 3rd shift so our schedules are really different than most people. The Garden House is simply beautiful; rustic and elegant and really doesn't need loads of decorations which is something that we really enjoyed, all the open wood and beamed ceiling. The Garden House and Look Park in general was the perfect place for us to get married and the pictures that were taken there are simply gorgeous!
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  • J
    Jessica Sent on 07/30/2019
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    Beautiful Venue with a Supportive Team

    We used Look Park for our reception (our ceremony was held in a church off site). Jill was incredibly helpful with the whole process from beginning to end. We live in the DC area, so planning out of state was a bit tricky. Jill provided us with her list of recommended vendors in any category you could think of, which greatly helped us plan our whole wedding day. Throughout the entire process, Jill was incredibly responsive and organized, and I never once worried about anything going wrong on our wedding day. The grounds of Look Park are GORGEOUS and provided stunning backdrops for our wedding photos. The room felt large with our 140 guests, bar service was phenomenal, and day-of coordination was seamless. We cannot recommend this venue more!
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    Sarah Sent on 07/31/2018
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    We couldn't have been happier with our experience at the Garden House. All the staff (especially Jilian) was so helpful and accommodating. We got married on an extremely hot day and they were able to alter the plans for the ceremony and cocktail hour to accommodate for this. We had 120 guests and a 8 piece band and the space was very comfortable. Jilian - you are amazing and we felt so fortunate to have you working our wedding! Thank you for all you did to make our wedding feel so magical. We would HIGHLY recommend this venue - thank you!!!!!
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    Holly Sent on 12/03/2016
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    The Garden House was such a wonderful venue for our wedding! Jilian was a pleasure to work with and made the process so easy. We got married in November and we were waiting on the forecast to determine whether we would have an indoor wedding or a wedding on the courtyard. We ended up with exceptionally warm weather for November and had a high of 62 so we elected to have the wedding in the courtyard and it was perfect. We added a chuppah, but the venue set up the chairs. We were a bit worried about guests being chilly so Jilian suggested that we rent heaters, which worked perfectly. Though prior reviewers mentioned issued with the staff and the bar, we had no such issues.The bar closed promptly on time, but while open the staff were friendly and responsive. The woman we worked with the day of Angela was helpful and friendly. The reception in the Garden House was gorgeous and really needs no decorations other than flowers for the tables because the venue is so stunning by itself. I highly recommend this venue for your special day!
  • Jamie
    Jamie Sent on 09/16/2016
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    This place is perfect!! First of all, Jilian the director is amazing and she really knows her stuff, and on top of that the amount charged to hold a wedding ceremony and reception here is literally 10% of the price of all the other venues in the area that we checked out AND it is nonprofit, which means all the money you pay goes directly to keeping the park open! Not to mention Look park is a gorgeous setting with multiple locations to hold a ceremony and reception. The garden house, should you choose to hold the reception there, has a beautiful, rustic, vintage feel. There's a stone mantle fireplace and gorgeous exposed beams. Seriously is you live in MA, CT or NY check this place out!!!
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    Christy Sent on 05/20/2016
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    The Garden House is a beautiful place for a wedding reception and ceremony. There are multiple options on the property depending on what type of ceremony you want. The best part was the built in rain contingency plan - which we took advantage of! We moved the ceremony the night before from The Pines Theater to the large tent outside the Garden House due to weather but it ended up being the best decision we made, the tent is beautiful and the courtyard surrounding was nicely landscaped. I cannot say enough great things about the staff from the first meeting through the end of the reception - Jil knows this place in and out and was very easy to work with. During the ceremony and reception, Jil and Beth kept us on schedule and were on hand getting the wedding party drinks and making sure everyone was comfortable. Every time I turned around they would be clearing tables or helping guests - it meant a lot to us and felt like they cared about making our wedding a success! A couple things to note: the bridal suite is a little small and does not have a bathroom. We had 15 round tables (with 8-10 ppl each) and a sweetheart table - the room felt full but not crowded and people were still able to move around. The initial floorplan included 19 tables for 175 ppl, I'm not sure how this would be possible without everyone being on top of each other so I feel it was the perfect space for our quantity of guests.
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    Erin Sent on 12/17/2015
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    We used The Garden House at Look Park for our reception venue, after a church ceremony in Northampton. We selected this venue for our November wedding because of the beautiful exposed beams, huge fireplace, and reasonable price. However, their staff is what makes this venue truly special. Jilian was incredibly helpful and responsive as we planned our event; Jessica was wonderful the day-of making sure our reception went smoothly; and the bar tender was excellent as well. Plus, our pictures around the park were perfect. I highly recommend this venue!
  • User1819603 Sent on 09/19/2014
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    Our wedding at the Garden House was a truly magical experience. The ceremony was in the woods at the back of the property, a true wedding in the woods fantasy. The rest of the property was large and beautiful and provided the perfect place for everything wedding related from photos and parking to the ceremony itself, I was incredibly impressed with the service as well.

    Because of our Christian faith, my wife and I opted to have an alcohol free wedding where no alcohol would be served at any point. The staff at the Garden house were incredibly attentive to our desires and gave us the best possible wedding with all of our desires met.

    It was an absolute pleasure having our wedding here and would suggest it to anyone considering it as an option.

    Cheers and best of luck to all reading this!
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    Laura Sent on 03/21/2015
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    The venue is very organized. Clean. The staff is courteous and very accommodating.
    Our wedding was in the courtyard, we had the reception in Garden House. This made it simple for our out of town guests not familiar with the area; less driving from a church to the reception was a good thing for these guests.
    The room on its own is beautiful and provided a great back drop to our evening wedding. Our cake vendor, caterer and flower person had an easy time getting in and setting up. Because there was no event prior to our evening wedding that day we were allowed to bring in stuff early. Our DJ was very happy because this made his set up much easier. Do not hesitate to ask if there is an event prior to your wedding, you may find it helpful to get things done early if there is a chance to do so. Again, this was only because there was NO event prior to ours. We were also allowed to go anywhere in the park with our photographer, as long as there was no event going on in other areas.
    Communication was easy. We planned our wedding long distance. The response time to emails was fast. Contact person in the office at the Garden House asked that we have a conference call to go over everything detail by detail; this was very professional of them considering we were long distance it worked out well.
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    Chery Sent on 02/08/2014
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    If you enjoy the warmth of rich mahogany paneled walls, a massive working stone gas fireplace, exposed beamed vaulted ceilings and detailed craftsman lighting fixtures and architecture throughout, not to mention beautiful, highly sought after Chiavari chairs, then look no further.

    We searched high and low for an intimate venue to reflect us and were pleasantly surprised to find this gem tucked away in Florence/Northampton. We read the reviews and immediately booked our wedding reception for January 2014. As an experienced wedding planner, my expectations are high, perhaps too high. Jill Larkin and The Garden House at Look Park completely lived up to their exceptional reputation for customer service and exceeded our expectations. Professional, courteous, detail-oriented communications. When planning an event, I tend to ask many questions which may seem insignificant to some, however questions for which answers are necessary. I also prefer communicating by email. Jill clearly addressed and answered each question in each email. She had my full confidence almost immediately. Jill's suggestions were precise and practical for arranging the room specific to our needs for the style of reception we desired, yet she was accommodating with some of our, perhaps unusual, requests.

    Our caterer was thrilled to find out we had selected The Garden House as our venue. It speaks volumes when your vendors have established solid relationships. The kitchen facilities and equipment are top notch.

    Upon the arrival of our vendors, the facility was clean, polished, and prepared as per our floor plan chart.

    Jessica was assigned as our wedding coordinator the day of our wedding. She was present, attentive to our needs and available until we vacated the facility. The bartenders were sharp and on point.

    Focus your attention on your caterer, florist (centerpieces) and wedding cake because you won't have a thing to worry about with this venue choice.


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    Katie Sent on 07/19/2013
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    When my wife and I went searching for wedding venues, the Garden House at Look Park was a name which came up with several recommendations. When we arrived for a site visit, we fell in love quickly and completely. In fact, it was the only venue we visited!

    Jilian, the coordinator for Look Park, did an excellent job keeping the lines of communication open and helping us to use Look Park as a conduit for our vision. The Garden House itself is a beautiful Mission-style hall with a wonderful bar, beautiful tables, and an impressive fireplace in front of which we placed some uplighting and our sweetheart table.

    Our actual wedding site was in The Pines Theater, which is also on the ground of Look Park. It was a beautiful, outdoor venue with an excellent price and Jilian also did a fantastic job at translating our ideas into something concrete.

    Look Park is a beautiful location for a fantastic price. There's a reason we only saw one venue before we chose: the combination of outdoor beauty and Jilian's professionalism made our choice an easy one!

    -Mr and Mrs. Freeman
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    Ericka Sent on 04/13/2013
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    The Garden House is beautiful. It is wonderfully maintained. All the staff, is extremely friendly and helpful. They made me feel super special on my wedding day. They are excellent with details.
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    Donna Sent on 12/03/2012
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    We held our daughters late November wedding at the Garden House at Look Park. The wedding ceremony and reception was everything our family dreamed it would be. Jilian and Jessica were great to work with and didn't miss a beat in setting up everything just as we requested. They worked in our 'special requests' in all areas. My daughter and son-in-laws ceremony was held outdoors at The Pine's Theater in Look Park. They usually do not keep the Pine's Theater open that late in the year due to unpredictable weather. Because my daughter had her heart set on an outdoor ceremony, they agreed to allow us to use The Pines, weather permitting. The weather cooperated and my daughter was able to have the wedding ceremony of her dreams.
    There could not have been a better place for our rustic but elegant wedding. The hall is beautiful, clean and well maintained. The added atmosphere of the fire in the fireplace was terrific. Our guests raved about The Garden House.
    I would also like to thank the park guards and the set-up crew who worked with us. Everyone was so helpful and made a contribution to a flawless day!
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    Kate Sent on 12/31/2012
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    The garden house was a beautiful location for my wedding. There were a lot of beautiful places to take pictures. The inside is romanticand the up lighting I got lit up the room. It was beautiful. The coordinator there did a wonderful job and was very accommodating. She brought the wedding party horderves when we got back from pictures. My wedding day was perfect. Thank you
  • User984178 Sent on 10/22/2012
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    The Garden House at Look Park was a great choice for our reception. Jilian is really easy to work with and the entire staff is really helpful and considerate. The place looked gorgeous for our wedding reception. We hardly needed any decorations because they do such a nice job with the landscaping and seasonal decorations. The banquet manager was really sweet and easy to work with. We had a fabulous time there and would definitely return for other functions in the future.
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    Dustin Sent on 05/23/2012
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    We absolutely loved the Garden House for our venue! Everyone was so helpful leading up to the day and on the day itself. We loved the different look to the room, especially the wooden beams for the ceiling. We would definitely recommend this venue!
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    Cynthia Sent on 03/25/2012
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    Jill and the staff at Look park Garden house were wonderful to work with and will cater to your needs. The room at the Garden House was the perfect size for us and our 160 guests. The room is not so big that you lose the intimate feeling, and it was not too small where we felt crowded. The decor is so beautiful that we really did not feel the need to overly decorate the tables or chairs. I highly recommend this venue if your wedding reception is 150 guests or less.
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    Mark Sent on 08/28/2008
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    Look Park is a gorgeous and romantic setting. We were fortunate to come across Look Park when looking at weddings at Smith College. The park offers a number of places to hold the ceremony. We chose the sanctuary, a beauty spot adjacent to the river. A few thunderstorms resulted in change of venue, to the gorgeous marque adjacent to the Garden House.

    The prices are very reasonable (getting married mid-week saves a few bucks) and the service is incredible. We had several meetings prior to the wedding - Jill loves getting to know her clients and we felt it was a warm and personalized service.

    We had a few last minute changes due to numbers and the weather and for which they were really accommodating.

    The Garden House is stunning - a place you simply have to see. The beverage service was professional and not overpriced.

    I loved working with the Garden House to plan our event and recommend them without reservation.
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    Melinda Sent on 09/18/2012
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    We recently married at Look Park in Florence. Our ceremony was outside at the Sanctuary with the reception inside at the Garden House. Jilian, the event coordinator was super helpful, professional and courteous. She made sure everything was perfect for our day, always answering my emails and phone calls promptly and meeting with us a month before to make sure all the little details were right. Her day-of coordinator, Terri, was also very professional and was just around the corner whenever I needed her for anything. Both the sanctuary and the garden house looked great and I couldn't be happier. The only reason I'm giving 4 stars instead of 5 is that Terri approached me shortly into the night at the reception that the lights weren't dimming (the dimmer was broken). She had called Jilian who offered free champagne for us and anything we might want, which was nice, but it was unfortunate that the lights were so bright the whole night- guests did comment on it. Other than that, everything was great!
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    Lindsay Sent on 10/03/2011
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    My wedding at Look Park was absolutely beautiful - I couldn't have asked for a better setting. We had our ceremony outdoors at the Pines Theater, and countless wedding guests told me how unbelievably gorgeous the space was. The Garden House is great as well - with lots of parking and clean, nice facilities as well. I really couldn't be happier with my experience.
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    Zada Sent on 07/18/2009
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    we highly recommend the Garden house! its beautiful and we wanted a outdoor wedding so we choose to get married at the santuary right in the park! we also didnt want our guest to travel to the reception and having all at the park was just perfect! Jillian was great in helping us get everything together with our budget! I couldnt imaging getting married any where else! clean beautiful elegence and just perfect really! my wedding day was perfectly beautiful thanks to Look Park!
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    Sarah W. Sent on 09/25/2022
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    Wonderful August Wedding at Look Park

    I am so happy that we chose Look Park & the Garden House for our August 2022 wedding! After a long venue search, we decided on the Garden House for a few reasons -- it has beautiful indoor & outdoor spaces, it is a non-profit park, and the wonderful event manager Angela. We were lucky with beautiful weather and got married outside at the Sanctuary at Willow Lake, a gorgeous outdoor space with a unique wooden structure and pond. There are backup options for poor wedding, including a large event tent (with sides that can be added) or doing the event in the Garden House itself. We held cocktail hour outside under the tent, then moved into the Garden House for the reception. All the spaces were lovely, and Angela is very attentive to detail. She made sure that everything was just the way we wanted, and she was there to assist we were rehearsing, getting ready, and for the event itself. Angela was also quite helpful during the planning process. She listened to our ideas carefully, then suggested vendors who were in our price range and met our goals (e.g., local musicians, nearby florists). She also gave advice on floral arrangements to fit the space. I credit most of the wedding's success to our awesome vendor team, and Angela was instrumental in helping us build this group. The prices were reasonable, and cheaper than other "event venues" in the area. We loved knowing that the money went towards a non-profit park. Everything was wheel chair accessible and the Garden House is a modern air-conditioned space. One of the only down sides was the limited getting ready area. The bridal suite was small for my party of 6 bridesmaids, but we were able to do hair & makeup on the dance floor and the groomsmen got ready elsewhere. It worked out well, and was worth it for the other perks. I highly recommend the Garden House / Look Park for an indoor/outdoor wedding venue
  • Emily
    Emily R. Sent on 06/16/2022
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    Ceremony and reception

    If I could, I would pick this place 100 times over. We walked around the grounds with Angela, one of the coordinators, and we quickly fell in love. They were so flexible for us to come and visualize our big day, answer all our questions/emails, and show that they were excited for us!! This place brought my wedding dreams to a complete reality. That was the best day ever (I know, very cliché, but honestly so true!!!) and so much of it had to due with this place. I would recommend it to anyone!!!!
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