The Empress Tea Room with Divine Menus Catering Reviews
The Empress Tea Room with Divine Menus Catering
Tampa, FL4.6 out of 5 rating, 23 Reviews
4.6
23 Reviews
Reviews
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4.6 out of 5 rating
4.6 Very good
4.6 out of 5 rating
23 Reviews
92% recommend it
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Quality of service 4.5 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 4.6 out of 5 rating
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Value 4.6 out of 5 rating
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Flexibility 4.6 out of 5 rating
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Hannah Sent on 06/27/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Kelsea and Kim are so great! They made my wedding wonderful, and at a great value!Kelsea and Kim are so great! They made my wedding wonderful, and at a great value! -
Quality of service
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Taylor Sent on 06/24/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
They not only provided a great atmosphere and setting for the ceremony but switched it around to provide a beautiful reception! The food was fantastic and the service was great!They not only provided a great atmosphere and setting for the ceremony but switched it around to provide a beautiful reception! The food was fantastic and the service was great! -
Quality of service
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User1754576 Sent on 08/08/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We always have a great time at Empress Tea Room! The staff is very friendly, the venue has an inviting atmosphere, and the teas and food are delicious! Whether you go with a couple of friends, or have a larger event (we had 20 mother/daughter pairs), Empress Tea Room is a great choice!We always have a great time at Empress Tea Room! The staff is very friendly, the venue has an inviting atmosphere, and the teas and food are delicious! Whether you go with a couple of friends, or have a larger event (we had 20 mother/daughter pairs), Empress Tea Room is a great choice! -
Quality of service
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Candy Sent on 07/22/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We had our Teachers Appreciation Luncheon catered by Divine Menus Catering and it was a Huge Success! The teachers loved the menu and the food was fantastic!! Kim was able to turn a tacky outdated Public School Media Center into a beautiful decadent tea room with salads, sandwiches and tea. I would recommend this caterer to any one who is looking for a fun time with lots of wonderful food.We had our Teachers Appreciation Luncheon catered by Divine Menus Catering and it was a Huge Success! The teachers loved the menu and the food was fantastic!! Kim was able to turn a tacky outdated Public School Media Center into a beautiful decadent tea room with salads, sandwiches and tea. I would recommend this caterer to any one who is looking for a fun time with lots of wonderful food. -
Quality of service
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Nancy Sent on 07/22/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Kim Nauman and her team made our wedding a delicious and elegant memory. Beautiful display of fine foods!Kim Nauman and her team made our wedding a delicious and elegant memory. Beautiful display of fine foods! -
Quality of service
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Paula Sent on 07/23/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I was very happy with The Empress Tea Room before, during and after my niece's shower. I worked with Kim on planning the menu and reviewing the agenda for the day. She has a good balance of professionalism and personality and was very easy to work with. Everything ran smoothly during our time in the Tea Room. The food and service were spectacular. The overall ambiance of the venue was perfect for our needs. I will definitely use The Empress Tea Room again and highly recommend it to others.I was very happy with The Empress Tea Room before, during and after my niece's shower. I worked with Kim on planning the menu and reviewing the agenda for the day. She has a good balance of professionalism and personality and was very easy to work with. Everything ran smoothly during our time in the Tea Room. The food and service were spectacular. The overall ambiance of the venue was perfect for our needs. I will definitely use The Empress Tea Room again and highly recommend it to others. -
Quality of service
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Sherry Sent on 10/06/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The most delicious lunch!! Warm and friendly staff and owners! Beautifully decorated! Love it there!The most delicious lunch!! Warm and friendly staff and owners! Beautifully decorated! Love it there! -
Quality of service
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Cathy Sent on 08/14/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Food and service excellent! Beautiful and warm atmosphere!! Highly recommend for any event that you have to host.Food and service excellent! Beautiful and warm atmosphere!! Highly recommend for any event that you have to host. -
Quality of service
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Sandra Sent on 07/22/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
the owner the employees the food all fabulousthe owner the employees the food all fabulous -
Quality of service
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Ashley Sent on 07/15/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
This venue was the perfect size and atmosphere for my mom's 60th surprise party. The food was delicious, the staff was nice and everyone commented on how they had a great time. :)This venue was the perfect size and atmosphere for my mom's 60th surprise party. The food was delicious, the staff was nice and everyone commented on how they had a great time. :) -
Quality of service
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Katie Sent on 07/22/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
All of the staff was amazing! Very professional and wonderfully easy to work with! No stress at all and I never worried for a moment about the food because it's delicious. They even packed up the left overs for us to take on our honeymoon. I will order from them many many times!All of the staff was amazing! Very professional and wonderfully easy to work with! No stress at all and I never worried for a moment about the food because it's delicious. They even packed up the left overs for us to take on our honeymoon. I will order from them many many times! -
Quality of service
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Rita Sent on 07/22/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Empress Tearoom was the perfect place for my daughter's baby shower. The staff were all so helpful, and the atmosphere was fun and beautiful. In fact, we had her Bridal Shower four years before at their previous location. Also had a wonderful time. Food was delicious both times, and the staff made us feel like old friends. Have your event here, and you will be very pleased!The Empress Tearoom was the perfect place for my daughter's baby shower. The staff were all so helpful, and the atmosphere was fun and beautiful. In fact, we had her Bridal Shower four years before at their previous location. Also had a wonderful time. Food was delicious both times, and the staff made us feel like old friends. Have your event here, and you will be very pleased! -
Quality of service
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Brenda Sent on 08/13/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I had my wedding & baby shower at The Empress Tea Room...with both showers they did a fantasic job! The food was delishes & the decor was fabulous!! Everything was just perfect!!I had my wedding & baby shower at The Empress Tea Room...with both showers they did a fantasic job! The food was delishes & the decor was fabulous!! Everything was just perfect!! -
Quality of service
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Meloneese Sent on 07/25/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
It's very easy for me to give Empress tea room a 5 star rating, the people are amazing, the tea room is beautiful and feels very authentic. My baby shower was sweet and intimate, the food and tea options were delicious and my guest really enjoyed the shower and several friends have subsequently had events there as a result. I also have to add that the central location also makes it a great choice.It's very easy for me to give Empress tea room a 5 star rating, the people are amazing, the tea room is beautiful and feels very authentic. My baby shower was sweet and intimate, the food and tea options were delicious and my guest really enjoyed the shower and several friends have subsequently had events there as a result. I also have to add that the central location also makes it a great choice. -
Quality of service
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Katie Sent on 07/22/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
This is the prefect venue for a bridal shower, beautifully decorated and wonderful food. Has something for everyone, even the guys! My best friend loved it and we have wonderful memories from hosting the event at the tea house!This is the prefect venue for a bridal shower, beautifully decorated and wonderful food. Has something for everyone, even the guys! My best friend loved it and we have wonderful memories from hosting the event at the tea house! -
Quality of service
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Brenda Sent on 08/13/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Everything was FABULOUS! Divine menus did an amazing job! The food looked and tasted divine ;) they were on time & made our wedding just perfect! We reccommend them highly!!Everything was FABULOUS! Divine menus did an amazing job! The food looked and tasted divine ;) they were on time & made our wedding just perfect! We reccommend them highly!! -
Quality of service
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Robin Sent on 07/22/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
This is one of the best catering services is tampa. We used her for over 2 years. Always proffesional..excellent food..made each and every event wonderful...would recommend them for any type of event. Can do any type of menu.This is one of the best catering services is tampa. We used her for over 2 years. Always proffesional..excellent food..made each and every event wonderful...would recommend them for any type of event. Can do any type of menu. -
Quality of service
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Mary Sent on 07/23/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Fresh salad and tender chicken. All items served were filled with delicious flavor. The servers were attentive and accommodating to our guests.Fresh salad and tender chicken. All items served were filled with delicious flavor. The servers were attentive and accommodating to our guests. -
Quality of service
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Jennifer Sent on 08/04/20144.9 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.5 out of 5 rating
I host a annual A Tea Party for a Princess event once a year. I could not ask for a better place, for my little princesses!!!I host a annual A Tea Party for a Princess event once a year. I could not ask for a better place, for my little princesses!!! -
Quality of service
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Norma Sent on 07/14/20144.7 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 5.0 out of 5 rating
The tea room has a lovely atmosphere for most venues. The staff is very accomodating and willing to work with you in planning your event.The tea room has a lovely atmosphere for most venues. The staff is very accomodating and willing to work with you in planning your event. -
Quality of service
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Chelsea Sent on 11/17/20163.6 out of 5 rating
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Quality of service 2.5 out of 5 rating
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Average response time 2.5 out of 5 rating
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Professionalism 3.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
First, let me say that her prices are excellent. Her food at the tasting was amazing. She was accommodating.
But once we paid the deposit, we had a lot of trouble getting in touch with her. At one point we couldn't get a response from her for 3 or 4 months, even after several emails and phone calls....and all I needed to know was what the vegetarian dish was going to be so we could mail our invitations.
Some other minor trouble throughout the process included: she repeatedly said incorrect venue, the final invoice was incorrect (it happens, and she corrected it). Tea and coffee was listed as included but several guests complained that when they requested it it was not available. Many of the steaks were (very) rare rather than medium, including my husband's (most of which he could not eat). We ordered candied ginger butter on our sweet potatoes but it didn't appear to have been provided. I will say, though, that the guests all RAVED about the salads. And the servers were quite good.
The worst part, though, came from one of her "helpers". At the end of the night, we were getting ready to leave and we were so happy. I was saying goodbye to friends and the helper came over to congratulate me....or so I thought. She proceeds to tell me that she has something "on her heart" that she must tell me. She then tells me that she knows my mother is suffering (my mother is on oxygen and in a wheelchair) but not to worry because "very soon" my mother "will be at peace". I was completely stunned and tried to gracefully leave the conversation, but it made me very, very upset and angry. This was also the last memory I had of my wedding night before leaving. The caterer was made aware of the situation, yet never reached out to apologize.
Aside from the helper, overall, we feel we got what we paid for. We were on a tight budget and her food was priced well. We were happy to be able to afford a sit-down meal for the guests, rather than just appetizers and cake.First, let me say that her prices are excellent. Her food at the tasting was amazing. She was accommodating.
But once we paid the deposit, we had a lot of trouble getting in touch with her. At one point we couldn't get a response from her for 3 or 4 months, even after several emails and phone calls....and all I needed to know was what the vegetarian dish was going to be so we could mail our invitations.
Some other minor trouble throughout the process included: she repeatedly said incorrect venue, the final invoice was incorrect (it happens, and she corrected it). Tea and coffee was listed as included but several guests complained that when they requested it it was not available. Many of the steaks were (very) rare rather than medium, including my husband's (most of which he could not eat). We ordered candied ginger butter on our sweet potatoes but it didn't appear to have been provided. I will say, though, that the guests all RAVED about the salads. And the servers were quite good.
The worst part, though, came from one of her "helpers". At the end of the night, we were getting ready to leave and we were so happy. I was saying goodbye to friends and the helper came over to congratulate me....or so I thought. She proceeds to tell me that she has something "on her heart" that she must tell me. She then tells me that she knows my mother is suffering (my mother is on oxygen and in a wheelchair) but not to worry because "very soon" my mother "will be at peace". I was completely stunned and tried to gracefully leave the conversation, but it made me very, very upset and angry. This was also the last memory I had of my wedding night before leaving. The caterer was made aware of the situation, yet never reached out to apologize.
Aside from the helper, overall, we feel we got what we paid for. We were on a tight budget and her food was priced well. We were happy to be able to afford a sit-down meal for the guests, rather than just appetizers and cake. -
Quality of service
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Jay M. Sent on 02/27/20191 out of 5 rating
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Quality of service 1.0 out of 5 rating
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Average response time 1.0 out of 5 rating
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Professionalism 1.0 out of 5 rating
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Value 1.0 out of 5 rating
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Flexibility 1.0 out of 5 rating
Refused service
This establishment has REFUSED wedding service to a same-sex couple. In the same sentence, they then said the couple was free to come back later for food and refreshments. They allowed the couple to go through the entire process before telling them at the end that they weren't welcome. DISGUSTING.This establishment has REFUSED wedding service to a same-sex couple. In the same sentence, they then said the couple was free to come back later for food and refreshments. They allowed the couple to go through the entire process before telling them at the end that they weren't welcome. DISGUSTING. -
Quality of service
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Not H. Sent on 03/02/20191 out of 5 rating
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Quality of service 1.0 out of 5 rating
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Average response time 1.0 out of 5 rating
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Professionalism 1.0 out of 5 rating
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Value 1.0 out of 5 rating
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Flexibility 1.0 out of 5 rating
Homophobic Establishment
If you're a hetero sexual couple who is fine with establishments who discriminate against same sex couples than you'll love it here. Otherwise avoid this place at all costs, in 2019 they have no problem telling a gay couple they won't have anything to do with them simply because of their orientationIf you're a hetero sexual couple who is fine with establishments who discriminate against same sex couples than you'll love it here. Otherwise avoid this place at all costs, in 2019 they have no problem telling a gay couple they won't have anything to do with them simply because of their orientation -
Quality of service