The Dress Matters Reviews
Reviews
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4.7 out of 5 rating
4.7
Very good
39 reviews
Recommended by 94% of couples
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Quality of service 4.7 out of 5 rating4.7
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Average response time 4.7 out of 5 rating4.7
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Professionalism 4.7 out of 5 rating4.7
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Value 4.6 out of 5 rating4.6
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Flexibility 4.7 out of 5 rating4.7
+6
User photos
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San Sent on 06/29/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Pick Courtney as your seamstress - you won’t regret it!
Courtney is the kindest and most knowledgable person to alter your wedding dressI bought my dress in NYC but wanted alterations in the Philadelphia area to reduce the travel time; I searched for places that would not only be affordable but trustworthy, even though I really only needed basic alterations (hem, take in waist, and bustle). Lo and hold, The Dress Matters has a flat-rate alterations package for those 3 things and also has an angel of a seamstress, Courtney! (Just note that there is a small fee for dresses bought elsewhere, added to the flat-rate of the alterations package) I had 3 appointments with her before taking my dress home, and I was blown away at every appointment when she explained all details of what she did or planned to do. She was meticulous and wanted to make sure that there was nothing out of place when I stood, sat down, and walked around in my dress. I couldn’t have asked for a better seamstress to alter my dress and make it a seamless experience. Pick Courtney - you won’t regret it! -
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Ruby Sent on 05/23/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing dresses
I’m so glad I decided to get my dress from here. They were very accommodating and have gorgeous dresses. Thank you again!! -
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Jaclyn Sent on 01/05/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Service
I loved my experience with The Dress Matters! They were very helpful in finding several options within my (lower) budget. Despite being a small shop they had a wide variety of dress styles. Staff are friendly, knowledgeable, and patient. -
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Lydia Sent on 09/23/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My Dress was Gorgeous!
I cannot thank The Dress Matters for helping me select my dream dress for my wedding. It was gorgeous, vintage and fit our Great Gatsby theme. Everyone loved the dress! If you want a one of a kind dress, by exclusive designers, then come here! They are very professiona,l, very attentive and their alterations person is a sweetheart! -
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Anna Sent on 06/20/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My dream dress
I had originally gone to The Dress Matters because I saw a designer that I was interested in was having a trunk sale there one weekend. I tried on about 8 dresses, and bought one of them for $200 off because of the trunk sale, so my dress was a steal for under $1000! Debbie and the seamstress Courtney have been such a pleasure to work with, and Courtney made some alterations to create my dream dress! The only minor issues I had is it's such a small shop with limited parking, that I sometimes parked across the street on a side street and that I had to store the wedding dress at my house. -
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Meaghan Sent on 03/27/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful experience
Affordable. I took advantage of a “March Madness” sale they had...$200 off a $1000 dress or more. The consultant was wonderful and the place, though small, had a lot of character. I am glad I went with a local small business for my dress instead of a franchise. My dress is beautiful and its perfect for me. I can’t wait until alterations and my wedding day. A shout out to The Dress Matters for accommodating me with a walking boot (I fractured my ankle a few weeks ago). -
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Jennifer Sent on 11/06/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They helped me find my perfect gown
The Dress Matters staff were all wonderful! They helped me find my perfect gown! I was able to purchase my dream dress on the first day of dress shopping! I did alterations with them as well which was convenient for me. -
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Brittany Sent on 09/12/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They are amazing.
They are the first shop that I went to when searching for dresses! I emailed the owner a few days before looking for a specific dress to see if they had it. They did not but she emailed the designer and got it in for me! That is going above and beyond if you Ask me! When I got there I tried on a few different dresses but knew the one I wanted! I am so happy I have gone to the dress matters! -
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Natalia Sent on 08/26/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful experience
The Dress Matters is a quaint and lovely boutique that truly pays special attention to the needs and wants of the bride. It was my second stop during my dress shopping experience and I found my dress in minutes! The consultants were all very sweet and welcoming. They even helped me find my bridesmaids' dresses in the same visit. Although that part was not planning nor scheduled, they never rushed me or pressured me into decision-making. I would recommend the Dress Matters to any bride who wants a comfortable, relaxing, and fun dress shopping experience! -
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Chloe Sent on 07/25/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best Experience; loved my dress!
Even though I didn't purchase my wedding dress from The Dress Matters, that did not effect the quality and care they took to make my dress look amazing! I looked like a princess thanks to this awesome team. I also found my bridesmaid dresses there, and they arrived so quickly and were a great price! Check this place out, you won't regret getting your dress from there! -
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Lauren Sent on 04/04/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing boutique!
The Dress Matters is a tiny boutique but I found my dress! It was my first time trying on dresses and they were so helpful and pushed me out of my comfort zone which I definitely needed!! I only had to try on four dress before I said yes! -
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Davina Sent on 10/21/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Awesome Boutique
Awesome boutique! I loved the dresses, staff and experience! -
Quality of service
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Deborah Sent on 10/18/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent experience
This is a small boutique, but they have a great selection of dresses. The prices are great! I found a beautiful dress and had alterations done. I was extremely happy with how the dress turned out. I received excellent service everytime I interacted with any staff at The Dress Matters! -
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Toni Sent on 10/18/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Selection of Dresses
I had a great experience at The Dress Matters. Staff was helpful and allowed me to take pictures. They did not pressure me and offered a lot of great tips for changing a dress. I highly recommend. -
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Arlena Sent on 06/12/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Small boutique, but has a great selection of dresses. The staff is very friendly and welcoming. I had a nice experience. -
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Caroline Sent on 01/24/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I went to The Dress Matters for alterations. It was simple to schedule an appointment. I worked with Mehta and she was wonderful! I brought in a strapless dress that needed to be taken in slightly. I had also bought some additional lace and brought it to the appointment with the intention of making straps for the dress. Mehta took my idea and made it even better! The dress came out amazing and the alterations survived the entire wedding, dancing and all. Mehta made the experience great as she was able to give suggestions without being critical and taught me how to wear the dress comfortably and move easily. I would highly recommend working with her for alterations! -
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Deanna Sent on 12/27/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The staff, and overall experience, here is worth it. The staff treats you like family and the dress selection is beautiful. If you are looking for that one-on-one experience than look no further. I would recommend this boutique to any bride for bridal or bridesmaids dresses. -
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Lauren Sent on 08/16/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This was the 4th dress shop I went to and by far the most personable! Everyone was so nice and helpful especially since I couldn't decide between 4 dresses! This store had exactly the style of dress I was looking for and for an amazing price. I highly recommend The Dress Matters! -
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Madeleine Sent on 08/15/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I highly recommend this bridal
boutique! Loved everything about my experience with them. -
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Kaitlyn Sent on 06/26/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Dress Matters provided me with the most magical wedding experience. The store appears tiny from the outside, but the second I walked in, I was in awe of the dresses around me. They were unlike anything I had seen anywhere else, with the most beautiful elegant dresses (including beading and lace). Each was more gorgeous than the next. I was also AMAZED by the price. They were high quality and completely affordable.
As I chose my dress, my sales consultant chose items that made me feel beautiful and not once did I feel discouraged. I found my dress that very day.
I then returned for multiple fittings with a seamstress who was a miracle worker. That dress fit beautifully and I felt gorgeous on my wedding day! -
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User2897356 Sent on 12/07/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The staff at this bridal shop are friendly, knowledgeable, and helpful. It was great for me, my wedding, and family to have alterations done all at the same place. The staff had assisted many brides. They had great recommendations. -
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User2556211 Sent on 03/18/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This business was incredibly kind and understanding when I experienced a horrible situation just 4 weeks before my wedding-- the shop where I originally purchased my gown lied to me for two months before telling me that my dress was lost. I had to find a new gown ASAP, and the staff at The Dress Matters took me in immediately and helped me find a more beautiful gown off the rack with rushed alterations. -
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Chelsea Sent on 10/11/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Dress Matters was my very first store I went to try on dresses! The ladies were absolutely wonderful and helped me find the perfect dress! They were very accommodating with scheduling times for my mother, aunt and I especially when I went back a seconds third time to make a final decision! The store was full of gorgeous dresses and last minute I made an appointment for the trunk sale! Not only did I find a beautiful dress but I also got it on sale too which was even better! Thank you so much to the ladies at the dress matters!!! -
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User2274736 Sent on 08/17/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I purchased my wedding dress at The Dress Matters. The staff there was professional, as well as personable. They were able to assist me in finding the PERFECT wedding dress (at an amazing and affordable price!) and even gave a great recommendation for alterations. This should be the first stop anyone who is looking for a wedding dress makes! -
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Jeanine Sent on 07/13/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
What a wonderful experience dealing with "The Dress Matters" for my wedding gown! The caring and personal attention made me feel calm and sure about my dress. Their selection is so lovely and unique that the decision was made easily, as I found what was just right for me. I felt so confident and beautiful that day. The alterations on my dress were perfect and the fit was amazing. I was in complete comfort without a worry as we joyfully hugged, kissed and danced the night away! Thank you "Dress Matters" for making a potentially stressful experience such a breeze! If you want an experience that makes this important decision a pleasure, by all means, "The Dress Matters" will make your dreams come true! -
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Louise Sent on 08/07/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic quality and pleasure to deal with. Thank yoU! -
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M Sent on 07/20/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Nice bridal shop with friendly staff. The dresses are beautiful and they have a nice selection. -
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Diane Sent on 07/01/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The staff is very knowledgeable about the dresses that they sell. The helped me pick the right dress for my body style. I feel like a queen and I can't wait until the big day. This is a great place. Check it out. -
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Christina Sent on 06/28/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect little dress shop! I was a little nervous walking in because it didn't appear that they had a very large selection. I tried on probably 10/15 dresses and the third dress I tried on was THE one. The girls were great and so patient. My first and last wedding dress shopping experience was everything I could have possibly hoped for.
Take the time so go check this cute little store out, it is worth you while.
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User1624398 Sent on 05/19/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This is an nice bridal boutique with beautiful dresses. The prices are fantastic! I found my wedding dress here and love it. The owner and staff were very helpful. -
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Lisa Sent on 02/14/20204.6 out of 5 rating4.6
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Wonderful selection and reasonable prices!
I had a wonderful experience at the The Dress Matters. My consultant Jamie was professional and super helpful. -
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Shannon Sent on 12/09/20164.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 3 out of 5 rating3.0
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Flexibility 5 out of 5 rating5.0
Ultimately, I did not buy my dress from this salon, but had a wonderful appointment that I think deserves a good review! Well stocked with many beautiful, designer options. I felt very taken care of during my appointment, and the girl who helped me even advised me about some sales they had coming up in the near future that could make the dresses I was considering even more affordable, to try and help me not go over budget. Though I did find "The Dress" from a different salon, I would still highly recommend The Dress Matters! -
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Maureen Sent on 01/03/20164.5 out of 5 rating4.5
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.5 out of 5 rating4.5
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Professionalism 4.5 out of 5 rating4.5
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Value 4.5 out of 5 rating4.5
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Flexibility 4.5 out of 5 rating4.5
The Dress Matters was the first shop I went to and I could not be happier. It is a small place that gave me 100% attention from the minute I arrived with my MOH and MOB. The women were extremely knowledgable and worked with me on every item on my wish list. I ended up with a unique, gorgeous, cap sleeve lace gown for my New Year's Eve wedding. The seamstress was excellent. She was so confident in her abilities that I did not worry once. My dress fit like a glove and I got so many compliments. Support local business and go to this fantastic shop - you won't regret it! -
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Laurie Sent on 12/07/20164.4 out of 5 rating4.4
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
My attendants got their dresses from the store. I had a very wide range of ages and sizes and opted to let the girls pick the dress they wanted as long as they came from the same designer and were in one of two colors. The girls picked Alfred Angelo and all were able to find something they liked and felt comfortable wearing. We had a very pleasant experience dealing with the store. -
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User2056062 Sent on 03/02/20154.1 out of 5 rating4.1
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Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 3.5 out of 5 rating3.5
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Flexibility 5 out of 5 rating5.0
Great experience. Said "yes" to the second dress tried on! -
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Jennifer Sent on 12/13/20163.9 out of 5 rating3.9
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Quality of service 4 out of 5 rating4.0
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Average response time 3.5 out of 5 rating3.5
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Had a nice consultation. Smaller selection than other places I went. Didn't have many options in my size (Bridal 6). I had to try on dresses that were so large that when clasped I couldn't figure out how it would look in a smaller size. Nice selection, though, unique. If in the area I would recomend stopping by. I drove about 45minutes to go (after meeting at a bridal show) and wouldn't suggest going if it's a time consuming drive. -
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Michelle Sent on 06/11/20183 out of 5 rating3.0-
Quality of service 3 out of 5 rating3.0
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Average response time 3 out of 5 rating3.0
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Professionalism 3 out of 5 rating3.0
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Value 3 out of 5 rating3.0
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Flexibility 3 out of 5 rating3.0
Small shop in a house. Difficult parking. Could use a good cleaning. Decent selection of dresses. Frustrating for alterations. I had to go in 4 times for simple things. Became rather frustrating. -
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Lisa Sent on 10/19/20153 out of 5 rating3.0
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Quality of service 3 out of 5 rating3.0
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Average response time 3 out of 5 rating3.0
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Professionalism 3 out of 5 rating3.0
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Value 3 out of 5 rating3.0
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Flexibility 3 out of 5 rating3.0
I had an overall good, but not great, experience at this salon. They primarily sell sample gowns, so I would recommend it to someone who is looking for a gown under $1500. I almost bought my dress here but ultimately found one I liked better elsewhere. I took away some points for the following reasons:
- I made an appointment for the "Ultimate VIP Experience", which was supposed to include soft drinks and wine served to bride and guests, but nothing at all was offered to us for the entire 90 minutes we were there.
- I had to get myself in and out of dresses; the woman who helped me (who was the owner, btw) just left to me to my own devices in the dressing room. Also the clips she put on weren't tight enough and kept popping off.
- I went for the Mori Lee Fall 2015 trunk show thinking that most of the collection would be there but they hardly had any of the dresses that I liked & was hoping to try. They're also an Alfred Angelo retailer but didn't have any of his dresses that I saw online either. -
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Susan Sent on 03/18/20170.5 out of 5 rating0.5
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Quality of service 0.5 out of 5 rating0.5
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Average response time 0.5 out of 5 rating0.5
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Professionalism 0.5 out of 5 rating0.5
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Value 0.5 out of 5 rating0.5
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Flexibility 0.5 out of 5 rating0.5
I urge any potential customer to think very carefully before buying from this shop - a $200 bridesmaid's dress required $185 in alterations - how could this be considered as sized correctly? Nevertheless my daughter agreed to the charges. A second bridesmaid's dress was at least two sizes too large. When it was ordered, and the owner said she required a size 20, my daughter told her she never wore a size 20 in her life, that she was a size 16. When the dress came back two sizes too large, after considerable arguing back and forth, the owner after being threatened to be taken to small claims court finally agreed to make a concession in the price of the alterations. The junior bridesmaid dress came back too small, just barely fitting. I wish we had ordered off the rack at David's Bridal rather than taking a chance on the shop taking correct measurements. The shop owner will defend herself by saying that they order a dress based on the largest body measurement, which they said was my daughter's waist. I have a photo of her holding a fistful of material at her waist - how was that measured correctly? Don't take a chance on this shop. My daughter is going to have her dress altered there after the owner made a concession in the alteration price - $80. This is ridiculous.
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Quality of service
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