The Crystal Coop Reception & Event Center Reviews
The Crystal Coop Reception & Event Center
Anderson, INReviews
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Quality of service 4.9 out of 5 rating4.9
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Average response time 4.8 out of 5 rating4.8
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Professionalism 4.9 out of 5 rating4.9
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Value 4.8 out of 5 rating4.8
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Flexibility 4.8 out of 5 rating4.8
Awards
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Featured
Daeja Sent on 09/29/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best day Ever
Everything was perfect! Our wedding day was everything we could have ever dreamed of and more!! We would 100% recommend the Crystal Coop to anyone we know getting married! -
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Kayla Sent on 06/08/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best day ever thanks to the Crystal Coop!
My husband and I couldn’t be happier with how our special day at the Crystal Coop turned out. From the beauty of the venue itself to the staff who helped us execute our vision - it was all perfect. We used a day of coordinator through the Crystal Coop (Kennedy) and she was a lifesaver on wedding day - if you’re unsure if you want to add that to your expenses, I will tell you it was well worth it. Kennedy seriously did it all - she helped us with rehearsal for an hour the day before, made sure our timeline ran smoothly day of, checked on my husband and I all day to ensure we had everything we needed and wanted including drinks (thanks girl for even responding to my husbands beer request text in the middle of speeches lol) and she also went out and bought more bourbon for us when the bar ran out. Having our bride and groom suites was so nice while getting ready and as a space we could go hide away in for a bit when needed. The venue also has so many beautiful places to take photos. Our wedding was March 28 and you never know what you may get weather wise that time of year - we had originally been hoping for an outside ceremony but the weather was just a little too cold so we opted for the atrium and I am honestly so glad we did because it is GORGEOUS - the natural lighting and the altar are just 🤩😍 - all the perks of an outdoor ceremony with the comfort of an indoor ceremony so don’t stress if you have to go with your backup weather plan because it’ll still be incredible. I could go on and on about how great this venue is but i will end by just saying thank you, thank you, thank you to all at the Crystal Coop for making our day one we will always remember!-
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+8 photos
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Quality of service
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Rochelle Sent on 01/15/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Extremely Grateful
Stacey and Sheree at the Crystal Coop are the most caring, hard working, and professional business owners. We had so many questions and requests, but they always responded right away and helped reassure us. They even made special accommodations for us so we could come in and practice our first dance at the venue in advance of our wedding day!!! I apologize, because I can’t remember her name, but the bartender at the Crystal Coop is hands down my favorite of the night. She is so genuine, warm, caring, friendly….I can’t say enough good things. If you want a wedding that is as stress free as possible, while being absolutely beautiful, look no further than the Crystal Coop!!!The Crystal Coop Reception & Event Center's reply:
The Crystal Coop staff would love to give a Big Thank You to Rochelle and Billy. They were a fun loving couple. We were honored to host their wedding here at The Crystal Coop.
Stacey, Cheree and staff love you both! -
Quality of service
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Alyssa Sent on 10/13/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
What a wonderful venue!
My husband and I recently got married at the Crystal Coop, and we had such a wonderful experience! Stacey and Cheree were great to work with. They were very knowledgeable and so helpful when it came to helping with the decor and how to layout the reception area. We loved being able to rent our decor from their I Do Rental company and also use their local Jim's Formal wear for the men's suits. Our guests raved about how beautiful the venue was. Thank you for helping make our day so special!-
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+2 photos
The Crystal Coop Reception & Event Center's reply:
We really appreciate all your kind words and look forward to having you back as guests here at The Crystal Coop. From all of the staff we wish you both many years of happiness.
Stacey and Cheree -
Quality of service
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Layla Sent on 08/22/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Helpful staff and the most Gorgeous venue
These ladies went above and beyond to ensure our wedding day was everything we had dreamed of! I had a very specific vision and they worked with me every step of the way to make sure even the smallest of details were exactly as I had envisioned it! The day went so smoothly and they were active helpers the entire way through planning and day of! I cannot recommend them enough for your wedding!-
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+2 photos
The Crystal Coop Reception & Event Center's reply:
Thank you so much Layla!! You all were such a pleasure, and we loved helping your colorful vision come to life! We wish you both all the best! -
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Sydney Sent on 05/10/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Microwedding 2024!
My husband & I recommend the Crystal Coop for all your event needs! Their microwedding package is literally the best in the state. Our day was perfect with the help of the staff!The Crystal Coop Reception & Event Center's reply:
Thank you so much Sydney!! It was an absolute pleasure hosting your special day! We appreciate the kind words and are so happy you enjoyed you experience!
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Quality of service
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Brittany Sent on 05/05/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A wonderful day!
The Crystal Coop made our special day one for the books. An unforgettable day! -
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Marcella Sent on 05/03/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
McCormick Micro Wedding
My husband and I decided a micro wedding best fit our needs. The team at The Crystal Coop was amazing, they assisted us in every step of the process. They can help with your DJ, caterers, and bartenders. Their sister company, "I Do" rentals is on site to help with table decor, signs, and anything else you may need. Our guests continue to comment on how perfect our wedding was. I would recommend them to anyone looking for any size of wedding or event. Thank you to The Crystal Coop for making our day perfect!The Crystal Coop Reception & Event Center's reply:
Thanks Marcella, we appreciate the great review. The staff enjoyed hosting your Micro wedding and we all wish you both a lifetime of happiness.
Stacey -
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Rebecca Sent on 03/18/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great for small weddings
Crystal Coop is very easy to work with and allow much more flexibility on things than other wedding venues. We were very happy with our experience working with them. -
Quality of service
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Jayne Sent on 01/19/20245 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Friendliest venue
The Crystal Coop was amazing during our planning process & the day of our wedding. The staff was 10/10 the best. The venue is clean, they help you where you may need extra hands, & let you decorate just about however you’d like! Plus- They have an abundance of amenities (which is one less thing a stressful needs to worry about).
10/10 would recommend!The Crystal Coop Reception & Event Center's reply:
Thank you so much for the kind words. We loved getting to meet all of you and assisting with your Special Day!!!
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Quality of service
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Susan Sent on 11/22/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful wedding venue!
My daughter's wedding was incredible. This venue is beautiful and the staff are helpful and friendly. They set up the chairs for the ceremony and the tables/tablecloths and chairs. We rented a lot of the decor from them also. We couldn't have asked for a more amazing day or a more spectacular venue! -
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Amy Sent on 10/07/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Gorgeous place for our big day!
Our wedding day was magnificent due to this venue. It is a gorgeous place and offered all the things we could have needed for our big day! -
Quality of service
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Kelsey Sent on 09/12/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everything went perfect and we couldn’t ask for a better day at a better location.
The crystal coop is a beautiful venue! The staff is very helpful and they know how to take care of things properly! Everything they explained during our meetings is exactly what they lived up to. Their staff is very hard working and great with communication. -
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Taylor Sent on 08/14/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Magical!!!!!
This was the perfect venue! Everything about this day was beyond perfect! As a little girl I had always dreamed of a venue like this, and they went beyond my dreams! The staff was amazing and helped with every little hiccup we had! 10/10!!!!-
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+18 photos
The Crystal Coop Reception & Event Center's reply:
We want to Thank You for allowing us to be a part of your special day! Working with you both was such a pleasure! -
Quality of service
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Lisa Sent on 08/10/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent Venue and Service
We were extremely pleased with The Crystal Coop. They went above and beyond to make our wedding perfect! I am use to being in charge and had to let my guard down and trust them. They all were spot on. Definitely recommend the Platinum Service option. Worth EVERY penny!The Crystal Coop Reception & Event Center's reply:
Lisa you were a beautiful bride and yes you did give up control that day. I'm glad we did not disappoint you or Jeff. It was a lovely wedding and we were were honored to host your special day. Cheers to many years of happiness! -
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Abigail Sent on 08/09/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing experience having my wedding here
We loved all the staff, they were all helpful and answered all the questions we had in a timely manner. The venue is beautiful and I am so happy with the rental company I do rentals also connected with the venue. It was so nice to pick out all the decor we wanted and not have to purchase it! The platinum package is what we had and it covered so much, we definitely recommend it!-
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+3 photos
The Crystal Coop Reception & Event Center's reply:
Thank you so much for the kind words. We loved getting to meet you both and work with you on creating a beautiful, memorable day! -
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Sammy Sent on 08/06/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful!
We had a micro wedding, which turned out absolutely stunning! It was incredibly easy to plan (stress free, woohoo!) and inexpensive. It was the perfect location for a small wedding with family. The staff is wonderful and the building and landscape are amazing. Thank you for such a perfect day! :)The Crystal Coop Reception & Event Center's reply:
Thank you, we enjoyed hosting your wedding and meeting you both. You are a beautiful couple and we wish you the best. -
Quality of service
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Kiersten Sent on 08/05/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing in every way!!
Out wedding here was amazing in every way. Stacey and Cheree are very personable and want to make sure that everything is done the way you want it. The venue is stunning and I could not recommend this place more!-
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+12 photos
The Crystal Coop Reception & Event Center's reply:
Thanks Kiersten for all the kind words. We hope you and Cole have a lifetime of happiness. You were a beautiful bride! -
Quality of service
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Tatyana Sent on 08/05/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Came out perfect
We did their micro wedding package and it was perfect. The decorations were beautiful, the set up was lovely. They Officiant/DJ and photographer was great! Everything we wanted happened and I’m glad we went with the Crystal coop. I had a few less things to stress about. -
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Meri Sent on 06/16/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best venue ever
The Crystal Coop and its staff are the most accommodating on your wedding day and all the time leading up to it. They will make you feel so welcome and showered on your day of, and they are beyond helpful. They went out of their way to make sure that the whole bridal party and family were completely free of stress on the day of our wedding. We HIGHLY recommend using the Crystal Coop for every single one of your wedding ventures!The Crystal Coop Reception & Event Center's reply:
Thank you so much! You were all an absolute joy to work with and get to know. Thank you so much for choosing The Crystal Coop. -
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Marissa Sent on 06/07/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Fantastic Service and a Beautiful Day!
Cheree and Kennedy helped make my wedding day at the Crystal Coop all I could have asked for and more! Cheree met with me multiple times as we purchased the Platinum package, paid attention to all of my details and gave amazing suggestions in areas that I wasn’t sure what I wanted. I was so impressed and in love with the way all of the decor, florals and flow of the day went. I didn’t have to worry about anything, just showed up and Cheree and her team executed my vision. Beyond thankful for the Crystal Coop and the amazing day they executed for us!-
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+6 photos
The Crystal Coop Reception & Event Center's reply:
Thank you so much Marissa. You were an absolute pleasure to work with and we enjoyed getting to know you. We wish you a lifetime of happiness! -
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Mark Sent on 05/26/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A Perfect Venue: Exceptional Service, Unforgettable Atmosphere, Rain or Shine!
The Crystal Coop is truly enchanting. Their attention to detail, beautiful grounds, fun groom room, and elegant bridal suite create a perfect atmosphere for your special day. The staff's exceptional customer service from start to finish made our wedding day unforgettable. They accommodated our every request and genuinely cared about our happiness.
What sets The Crystal Coop apart is their range of pricing packages. No matter your budget, they have options to suit your needs without compromising on charm. Their flexibility and inclusivity are commendable. And when rain unexpectedly arrived on our October wedding day, the way the ceremony was handled was almost as if there was no rain at all, maintaining the same amazing ambiance.
In conclusion, The Crystal Coop is a true gem among wedding venues. It blends lightheartedness with elegance, offering an unforgettable experience. With its beauty, exceptional service, budget-friendly packages, and unwavering flexibility, there are no complaints here—only heartfelt gratitude for an enchanting celebration that will forever hold a special place in our hearts.
L&MThe Crystal Coop Reception & Event Center's reply:
WOW! Thank you so much! We were so proud to be a part of your special day and are so happy you enjoyed your experience. -
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Kelly Sent on 05/25/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Such an Amazing Venue
I absolutely loved this venue! It was so cute and the owners were absolutely amazing to work with! They were so flexible and really worked hard to make our day as special as possible -
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Jessica Sent on 03/31/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Venue great people
My wedding was amazing the venue is perfect. Staff is nice and helpful.The Crystal Coop Reception & Event Center's reply:
Thank you so much for the kind words, Jessica! We loved having the opportunity to get to know you both and truly appreciate you choosing The Crystal Coop for your special day! -
Quality of service
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Sara Sent on 01/31/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They made it very perfect!
Our special day was just so perfect here! The venue was stunning and everyone who was there to help made the day oh so easy!!!-
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+17 photos
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Quality of service
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Jessi Sent on 11/14/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Perfect Day
The Crystal Coop was everything we could have hoped for and more. They bent over backwards to make sure everything was perfect and made our wedding look so beautiful. I cannot thank them enough for making our wedding the most perfect day.The Crystal Coop Reception & Event Center's reply:
Thanks Jessi, We are thrilled to hear that you were so happy with having your wedding at our venue. Thanks for the 5 stars!
Stacey and Cheree -
Quality of service
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Alexis Sent on 11/07/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Easy Wedding Planning
The Crystal Coop in Anderson did a fantastic job for our Wedding Reception. The Space is absolutely beautiful! The staff was super friendly and responsive! Would highly recommend for your party needs! -
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Carlie Sent on 10/04/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Prettiest wedding venue ever!
Crystal coop was the best and prettiest wedding venue we had ever seen! My husband and I were so happy with our experience at the Crystal coop. It has so many great photo ops, accommodates several people, has another beautiful option in case weather is bad, package options that allow you to not stress about every last detail, and great, friendly staff. Definitely recommend! -
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Katye Sent on 09/27/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great venue and amazing staff
The venue is something that is breathtaking all by itself. But it’s the staff that really make this venue. They truly are so helpful and continued to go above and beyond from the get go. We really got to enjoy the day of without any stress. We couldn’t have asked for a better day. Two months later and we still talk almost daily about how well the wedding went.The Crystal Coop Reception & Event Center's reply:
Thank you so much Katye! We take a lot of pride in our venue and love to hear you enjoyed your experience. We wish you both a lifetime of happiness and appreciate you allowing us to be a part of your special day! -
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K. Williams Sent on 05/31/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best day of my life!
Everything was fantastic for the most part! As the bride I thought I would be stressed but they made everything non stressful! Go w the packages for sure! I can’t thank the coop enough for making our say the most special!The Crystal Coop Reception & Event Center's reply:
So happy to have had the opportunity to meet you both. It was a beautiful day for a beautiful couple. We appreciate you both and wish you the best always! -
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Lacey Sent on 05/11/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect Formal Venue
The Crystal Coop was the perfect venue for my sorority’s formal. They were so helpful and made the whole process very easy!The Crystal Coop Reception & Event Center's reply:
That's great news Lacey! We loved having your formal here. We look forward to hosting another one of your sorority functions.
Stacey and Cheree -
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Bryce Sent on 05/11/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Exceptional
The venue is beautiful, the staff made my wedding everything I had ever dreamed of.-
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+4 photos
The Crystal Coop Reception & Event Center's reply:
Thank you so much Bryce. Congratulations to both of you and we wish you the best always! We loved being a part of your special day and getting to know you. -
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Caitlyn Sent on 01/02/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing! A dream venue
I cannot say enough great things about the crystal coop! It is so beautiful it hardly needed any decorations aside from the table decor. They were so helpful from providing rental decorations at a very reasonable price to their timely responses to all my questions. They truly do work with you through every step. Kali the planner is a dream 10/10 would recommend this place for your big day!-
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+15 photos
The Crystal Coop Reception & Event Center's reply:
Thanks so much Caitlyn we really appreciate your kind words. The Crystal Coop staff loved being a big part of your wedding day! You were a beautiful bride and we wish you years of happiness with your husband Elijah. -
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Maleah Sent on 12/28/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing day!!!
We had an amazing day from planning to clean up! Thanks Crystal coop!!!The Crystal Coop Reception & Event Center's reply:
Thanks Maleah! We were honored to host your wedding here at The Crystal Coop. We wish you both a lifetime of happiness. -
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Alison Sent on 12/23/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My dream wedding
The Crystal Coop was everything I could’ve asked for, plus more! Stacy and Cheree made the booking part simple, Kali did an amazing job coordinating our crazy wedding party. And Kali and Cheree did the BEST job decorating and helping design our venue. I chose the platinum package, and there truly isn’t a better way to do your big day!!!The Crystal Coop Reception & Event Center's reply:
That is so nice to hear Alison! We are thrilled you were happy with everything on your wedding day here at The Crystal Coop. We hope to have you back as a guests soon! -
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Jessica Sent on 12/19/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Sunday wedding
We did the Sunday wedding package because the price was in our budget. We moved our ceremony out on to the newly enclosed porch to break up our ceremony and reception. One of our only complaints for the Crystal coop is that we were promised heaters and we only had 2 very small ones. Our guests and ourselves were cold, there was a big heater but it had apparently run out of propane which I understand happens but it would have been helpful if that was checked prior to our wedding. My second complaint being that their wedding planner had made some public videos shaming people for not using her and having their friends coordinate their day of. We could not afford to have her coordinate for us and we did hire some of our friends to do it for us and they were wonderful. I say this to let you know not everyone can afford the extras and to keep that in mind.
We did love the venue over all; it is beautiful and looks great in our photos and most everyone we worked with was wonderful to us even with our small budget. We were able to rent from them and that was so so helpful and we loved that!The Crystal Coop Reception & Event Center's reply:
Hi Jessica, Yes we understand everyone has different budgets so we are glad to hear you enjoyed our rental items. I do want to apologize for the propane running out we should of made sure that did not happen. Lesson learned there. Im not sure about the video she also has her own coordinating business. We want to wish you and Josh a lifetime of happiness! -
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Samantha Sent on 12/18/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely amazing!
My husband and I are so happy we selected Crystal Coop! We could not have been more blessed by their hospitality. We thank them for all they did to make our wedding special for us and our guests! -
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Yulia Sent on 12/17/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The best wedding venue and team
We had the best experience. From the options offered, to the actual venue, it was all perfect. The owners and the whole crew are all angels. We worked closely with Chrystal and she was very response, attentive and is very knowledgeable! All our questions were answered and they did the best job working with our budget. They have wonderful decor options and the best list of vendors. You can also pick and choose your own vendors to fit your preferences! The actual venue is drop dead gorgeous. You have options of getting married indoor or outdoor at the beautiful alter and with Indiana weather this was a blessing. The bridal suite and the grooms room are conveniently provided to you on the day of the wedding. Multiple packages are available to chose from so that you can plan the wedding of your dreams! Check out their picture gallery online! This is truly the most perfect venue.-
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+11 photos
The Crystal Coop Reception & Event Center's reply:
Yulia, you were a gorgeous bride! We are so happy to hear your kind words and are thrilled that it was the perfect wedding for you. We wish you and Bryce a lifetime of happiness. -
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Travis Sent on 12/17/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding venue was amazing
Was very happy with the venue and service the staff was super friendly and was able to handle my wild family and friends would 100 percent recommendThe Crystal Coop Reception & Event Center's reply:
Thanks for the great review Travis. Your family and friends were great and you had a beautiful wedding and a beautiful bride. We wish you both a lifetime of happiness. -
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Candace Sent on 12/17/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Dream Wedding Come True
At the Crystal Coop they truly go above and beyond to make sure everyone has the wedding of their dreams. They are there the entire day to make sure you have everything you need and that everything is ready to go. They go out of their way to help their brides not stress about their big day. I can't recommend the Crystal Coop enough to all my friends and family.The Crystal Coop Reception & Event Center's reply:
Candace we were honored to have you as a bride at The Crystal Coop. We were thrilled to be such a big part of your dream wedding. Thanks for all the kind words. We wish you both a lifetime of happiness.
The Crystal Coop Staff -
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Anita Sent on 11/24/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great during a stressful time
My daughter was married during COVID and the Crystal Coop was more than helpful! They helped us problem solve, had everything just as we asked, and were so kind and thoughtful. We love the Crystal Coop and have attended 2 more weddings since then and they are all SPECTACULAR!!! Crystal Coop is an awesome choice!The Crystal Coop Reception & Event Center's reply:
Thank you so much Anita. We truly enjoyed hosting your daughter's Wedding. It was a beautiful day, with a beautiful family!! -
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Brittany Sent on 11/10/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding and reception
Excellent people to work with. Loved the entire experience -
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Katie Sent on 11/06/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Sunday Wedding
Amazing venue! Very willing to work with you, very accommodating, flexible. Great communication. We did a Sunday and it was perfect! -
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Michelle Sent on 10/21/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Personalized Experience
The place was beautiful. The staff was absolutely the best. They went out of their way to help us not only before, but the day of the event. One thing that stood out was an offer to run to the store and buy us canned drinks that we had forgot to plan for during the busyness of it all. We got more compliments than we could image about the venue. Thanks for being a great part of the memories for our daughter and son-in-law. Simply an amazing experience! -
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Jenna Sent on 10/21/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best venue ever
The ladies at the crystal coop were the absolute best. They were helpful, professional, nice, and accommodating. Our wedding was so beautiful! I’d recommend them over and over again.The Crystal Coop Reception & Event Center's reply:
Thanks Jenna, We really enjoyed being such a big part of you and David's special day. We wish you both a lifetime of happiness!
Stacey & Cheree -
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Kacie Sent on 10/21/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing, accommodating!!
Stacey and Cheree were absolutely amazing and so kind! From designing our own center pieces to have everything in place for our big day! I couldn’t have asked for a more beautiful, professional and accommodating venue! They truly made my wedding day a dream!!The Crystal Coop Reception & Event Center's reply:
Thanks Kacie, You and BJ are a beautiful couple. We cannot wait to see your wedding pictures. We wish you both many years of happiness!
Stacey & Cheree -
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Emily Sent on 08/19/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful Venue!
The Crystal Coop was the most perfect place we could have had our wedding. Not only is it full of breathtaking beautiful spots for photos, but also has the sweetest owners ever. They go above and beyond to help you create the perfect day. They were so accommodating and helpful while navigating the uncertainty of covid. Thank you so much Stacy and Cheree!The Crystal Coop Reception & Event Center's reply:
Thank you so much! We enjoyed having your wedding here with all your family and friends. We wish you both a lifetime of happiness.
COVID cant stop LOVE. Please come visit us anytime.
Stacey & Cheree -
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Daren Sent on 04/01/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing Location and Team
I cannot say enough positive words about The Crystal Coop and their team. From the first meeting we had until the final guest left our wedding reception, the team was incredibly helpful. They were creative and active in the planning process and pivoted when needed based on the changes in weather. If you have a special event, be a wedding or anything else, The Crystal Coop is and will continue to be our venue of choice.-
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+5 photos
The Crystal Coop Reception & Event Center's reply:
This wedding was a very special one for us. This beautiful couple is amazing and it was truly an honor to be such a big part of their special day. They have given us some wonderful memories and several beautiful wedding pictures to use. We love you both!
Stacey and Cheree -
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Brittney Sent on 11/29/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Crystal Coop is AMAZING
We booked the Crystal Coop pretty late in the year and they went above and beyond to make it the best wedding possible for us! They helped us find the cheapest route and they were around nonstop for any last minute needs! I absolutely LOVED having my wedding there and the staff was GREAT!! Down to helping me with my son who was sick. I HIGHLY recommend this beautiful venue, you will NOT regret it!! Pictures provided were by Ruby Northcut with TriMerous Photography and she did an amazing job as well!-
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+11 photos
The Crystal Coop Reception & Event Center's reply:
Thanks for the kind words Brittney. The Crystal Coop and the staff were honored to be such a big part of your wedding. We wish you and Derrick years of happiness. Your wedding pictures are gorgeous! -
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Rhiannon Sent on 11/26/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing and Beautiful Venue
They went above and beyond for us on our wedding day! It poured rain a majority of our day but thanks to their beautiful covered porch we were still able to have our ceremony outside. The bridal and groom suites are accommodating and had enough room for our 6 bridesmaids, moms, female family members, our 6 groomsmen, dads, and male family members. The inside is beautiful and easy to decorate to make it our own. The owners were amazing to work with and by the end of it all felt like family. You will not go wrong with using the Crystal Coop as your venue!-
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+3 photos
The Crystal Coop Reception & Event Center's reply:
Rhiannon thanks for all the kind words. We loved hosting your wedding here and enjoyed meeting your families. You have a great circle of friends and family. We were honored to be a part of that magical time in your life.
Stacey and Cheree -
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Andrea Sent on 11/26/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They were amazing!
Having our wedding ceremony and reception at the Crystal Coop was a fantastic decision! The venue is beautiful and the staff is so friendly and accommodating! We love them!The Crystal Coop Reception & Event Center's reply:
Thanks Andrea for the GREAT review! We wish nothing but the best for both you and James. We hope we get to host your next special event here at The Crystal Coop.
Sincerely
Stacey and Cheree -
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Lindsey Sent on 11/25/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our Wedding was wonderful!
Our wedding turned out wonderful thanks to The Crystal Coop! They made our day so special! The venue was beautiful, held all of our people, parking was easy and owners were fabulous! We knew the moment we walked in this was the place for us! I have nothing but wonderful things to say about this venue! The price was perfect as well!-
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+4 photos
The Crystal Coop Reception & Event Center's reply:
Thanks Lindsey we were honored to host your special day! We hope you and Ben have a wonderful Holiday Season! -
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Lindsey Sent on 10/31/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best venue ever
The crystal coop won us over initially by being beautiful inside and out. We spent a little more than we budgeted to get married here but it was worth every penny. They truly think of everything. Their customer service is phenomenal and I can’t thank them enough for making our wedding day perfect!The Crystal Coop Reception & Event Center's reply:
The Crystal Coop was honored to play such a big part in Mr. and Mrs. Martins special day. We wish them a life filled with love and happiness. Thanks for all the kind words and you both are beautiful on the inside and out.
The Sisters of The Crystal Coop -
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Marianne Sent on 08/30/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great facility that made our day easy and wonderful.
We held my daughters wedding shower at this venue. Exceptional facility with many amenities! Very accommodating and helpful owners. Monetarily speaking It was a great value.The Crystal Coop Reception & Event Center's reply:
Thank you for the kind words about us and our facility! Cheree and I really love what we do! It was great meeting your daughter Hannah and her new husband Taylor. We wish them both the best for several years to come.
Stacey Cooper-Hill -
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Abi Sent on 06/16/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Hastings Wedding
We had an amazing time at this venue for our ceremony and reception. Staff was easy to work with and made our big day stress free. It rained and we were still able to go outside for our ceremony. They have great affordable packages that you can customize as well.-
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+2 photos
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Quality of service
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Kelly Sent on 06/08/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Mother of bride
We absolutely loved having the wedding here. They were great to work with and very helpful. Everyone that attended the wedding loved the venue.The Crystal Coop Reception & Event Center's reply:
Thanks Kelly, It was great meeting you along with your family. We were honored to host your daughters wedding.
Stacey & Cheree -
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Alyssa Sent on 04/13/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A perfect venue
The Crystal Coop is a fantastic venue! It’s absolutely gorgeous inside and out. The owners will bend over backwards to give you the day that you dream of. Even when weather caused us to change our plans the day still turned out perfectly. Plus the option to choose your own vendors make this a really affordable option. You won’t regret having your wedding here! -
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Kimberly Sent on 01/13/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful!!!!
The Crystal Coop was the perfect venue for my daughter's wedding in October of 2018. The venue is beautiful and the owners are wonderful to work with. -
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Tajsha Sent on 01/13/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Crystal Coop
I met with Cheree and she was so polite and sweet. She showed us around the venue and gave us plenty of time to check things out and talk about our options. The venue itself is gorgeous. Very rustic and clean. the white barn walls make it perfect for a light uplifting event. I cant wait to get married there!! -
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Katie Sent on 11/07/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing venue with amazing owners!
Everyone at the Crystal Coop so was friendly and helpful throughout the whole time that I worked with them. They had great communication and did everything possible to make sure I had a great event. -
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Starr Sent on 09/26/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
AMAZING!! Although our event wasn't a wedding/wedding reception. It was a perfect venue for our Client Appreciation Event. The professionalism was absolutely the best!! -
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Jennifer Sent on 09/24/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We were able to book this beautiful venue after our plans of an outdoor wedding were ruined and flooded from 48 hours of rain! Cheree and her sister went above and beyond to be sure we had the best wedding day ever! The place was amazing and everything was perfect despite the last minute planning! I was so happy and thankful to have found this place! They have done an wonderful job with the decor. -
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Meghan Sent on 11/09/20224.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
The Cooper wedding
We loved this venue! We did the I do rental decor and it was so much easier for us as the bride and groom. We crystal coop will set up those decorations for you and take them down! They did an amazing job with the decorations we brought and the venue coordinator even learned how to drive my nephews jeep for us down the aisle. The only thing I did not like that I would recommend to anyone is the photo booth people that we used which is dj rock my world. Their picture thing was super slow and their lack of communication was just not there which had them forget stuff and leaving during our wedding and than trying to leave early that night. But the venue was great and it was an absolutely gorgeous venue! The staff there does an excellent job!-
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+16 photos
The Crystal Coop Reception & Event Center's reply:
Thank you so much Meghan! We enjoyed every minute of working with you both and your family. We were honored to be a part of your special day and truly appreciate you choosing The Crystal Coop! -
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Sierra Sent on 05/12/20224.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Intimate Sunday Wedding
The Sunday package was great option for our budget, plus great value. The staff are lovely to work with. We did ceremony out on the patio with the window panels out for lovely 50’s temp in April. The space is easy to fill for an intimate wedding. Very flexible, beautiful, plenty of photo opportunities, & being able to rent decor made it easier! -
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Micole Sent on 03/16/20224.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
What a great venue
I am so glad I went with The Crystal Coop for our wedding. They offer a wide range of packages and price points to meet any need or budget. We personally did a Sunday wedding in March and opted for their package that included décor, setup, tear down and other services. They did not disappoint. The team worked with me on my wedding décor vision and executed it flawlessly. The venue itself is very pretty which helps enhances the atmosphere and makes for great photos. The team and the coordinator were great and helped our day go smoothly. I would highly recommend The Crystal Coop for any event.The Crystal Coop Reception & Event Center's reply:
Thanks Micole, We were honored to host your wedding! You are a wonderful singer and your husband is a wonderful cook. We wish you years of happiness. The Crystal Coop Staff! -
Quality of service
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Adriene Sent on 04/01/20204.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Wedding and reception
Our wedding was held in September of 2019 at Thcle Crystal Coop. The staff are phenomenal to work with, the location is exquisite, and the quality of the entire experience was superb! I felt it was quite costly but it was worth every dime!!!!The Crystal Coop Reception & Event Center's reply:
Thanks Adriene, Cheree and I hope you and Nathan are both doing great. It was our pleasure to host your wedding here at The Crystal Coop. Please don't be strangers and know you are always welcome to visit us at The Crystal Coop.
Stay healthy and safe
Stacey and Cheree -
Quality of service
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Felicia Sent on 11/07/20184.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Beautiful wedding barn
Beautiful venue for a wedding! I really wish I would have had the money for a bigger package because the daily rental was not enough. Beautiful space and wonderful to work with. -
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Nicole Sent on 08/13/20194.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Amazing space
My fiancé and I stumbled upon this venue and could not believe our luck! This space is amazing (and that’s coming from a bride and a wedding planner)! The owners did a great job thinking through so many aspects of the day, even having an amazing catering kitchen. It’s a gorgeous space and I love talking with the owners every time!The Crystal Coop Reception & Event Center's reply:
We cannot wait to host your special day here at The Crystal Coop in 2022. Stay safe, stay healthy and stay in LOVE! Please let us know if you need any help planning your wedding again. Thanks COVID.
Stacey -
Quality of service
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Deidra Sent on 11/26/20194.4 out of 5 rating4.4
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
The Crystal Coop
The ladies here were amazing and very kind and courteous. I would definitely recommend them for your event.-
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+5 photos
The Crystal Coop Reception & Event Center's reply:
Hi Deidra, We hope you and Tobiace have many years of happiness together. Thanks for the nice review and keep us in mind for your next special event.
Stacey and Cheree -
Quality of service
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Lydia Sent on 03/14/20234.2 out of 5 rating4.2
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Great venue
Loved the place both inside and out. Staff was super helpful in helping get the place set up. Loved the bridal suite!! -
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Aubree Sent on 06/06/20234 out of 5 rating4.0
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Quality of service 4 out of 5 rating4.0
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Average response time 3 out of 5 rating3.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
Great! Recommend!
Was awesome! Answered any questions I had and made a clear picture of what the day was gonna look like! Very helpful and made it easier to breathe as a bride! -
Quality of service
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Quincie Sent on 09/28/20224 out of 5 rating4.0
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Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 3 out of 5 rating3.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Webber Wedding
The venue is beautiful! I loved eveything about my wedding. For future brides, make sure they write down every detail of your wedding as we had issues with details of when things started the day of the wedding. Also, they do not like streamers for send offs. My niece bought streamers to throw when we did our send off and as they threw the streamers for us to run through, one of the owners aggressively started picking up the streamers. Then stated we don't allow these, are you going to help pick these up?,as we are running down the tunnel to leave as the photographers are taking pictures.
After the tunnel we immediately started tearing decor and packing as we were told that as long as we were packing up and cleaning things to leave no later than 630 we wouldn't be charged . Send off was at 6:10 meaning we were cleaning up by 630 at the latest and one of the owners snarked off to my wedding coordinator " where do these go, and proceeded to say well I guess I'm going to have to start charging since we are not out yet."
Again, venue was beautiful and everything I dreamed of, just make sure you and them document everything and have a very clear plan for the day and just wished the owners attitude was alittle better since we paid over $2400 to rent the venue for 8 hours. -
Quality of service
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Ashley Sent on 10/24/20213.8 out of 5 rating3.8
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Quality of service 4 out of 5 rating4.0
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Average response time 3 out of 5 rating3.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 3 out of 5 rating3.0
Beautiful venue
The venue is perfect and incredible affordable. I loved all the add on options they had.
My only complaint was they seemed pretty disorganized leading up to the wedding. Two different people were helping with the wedding and it seemed like they weren't communicating with each at all. One would have me do something then the other one would call about the same thing days later, or worse, have me drive nearly an hour to the venue to discuss things I've already handled with the other person.
Then they ended up booking another rehearsal dinner at the EXACT same time as mine. And overcharged me for it. I wasn't thrilled to say the least. But they made everything right in the end. -
Quality of service
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Harlee Sent on 03/19/20211.8 out of 5 rating1.8-
Quality of service 1 out of 5 rating1.0
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Average response time 3 out of 5 rating3.0
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Professionalism 3 out of 5 rating3.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Terrible communication
I signed the contract and then never heard from them again. They promised to have a sit down a month before. Never happened. Then three weeks until my wedding told me they couldn’t host more than 25 people including wedding party. Refused to refund my money until the date of my event. And then not even a week later they had a wedding expo planned on my weekend, offering gifts to the first 25 brides who showed clearly showing how they would be expecting more than 25 people. -
Quality of service
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Kn Sent on 09/29/20251 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Horrible experience
After attending a few beautiful events at the Crystal Coop, I was convinced this was where I wanted to get married. We paid our deposit and then had a tour to show our family, horrible experience - beautiful venue, horrible service from the owner. — fast forward — I needed to cancel my wedding due to pregnancy and date being too close, letting them know more than 6 months in advance… They booked another wedding on my date so I requested to speak about refund, based on the section of the contract, “In the unlikely event the CLIENT should cancel, all deposits are non-refundable. In the event of a cancellation, it must be submitted to The Crystal Coop in writing. Rescheduling your event outside of Federal, State, or Local restrictions is considered a cancellation. If The Crystal Coop is able to rebook a comparable event on your scheduled date, all or a portion of the deposit may be refunded at the discretion of The Crystal Coop.” — we got in contact with the CC and the owners response was “we have the same bills to pay” so they wouldn’t refund. While I understand I had to cancel and I was not guaranteed a refund, I am so extremely disappointed at the disrespect from the owner in all of our interactions. I had originally planned to continue with this venue when we do get married but after all of these interactions there is no chance I will use this venue or recommend it to anyone in the future… so disappointing.The Crystal Coop Reception & Event Center's reply:
I'm sorry you feel that way. As I also stated in our phone conversation we held up our end of the contract you signed. We explain the contract to everyone before they sign it and you knew the consequences of cancelling. I also said refunding cancelled events was not a practice I wanted to start. Unfortunately with you cancelling only 6 months in advance we were unable to book a traditional wedding and took a significant loss on an Saturday in October. Due to all the circumstances we had to make a difficult business decision and go by our contract. Again sorry you feel that way. Stacey -
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